BSW - Erlebnishotel Festenburg

Hotels
•
Independent
Festenburg 3, Clausthal-Zellerfeld, 38678 , Clausthal-Zellerfeld , DE
999-532-38860

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Pets allowed

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Firepit
Arcade/game room
Electric car charging station
Terrace
Garden
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Review Highlights

Pros:
Wellness offerings
Comfortable rooms
Ideal hiking location
Cons:
Mixed value for money opinions
Slight service wait times

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel.
Service
8.3
Service was generally positive, with a few complaints about wait times.
Location
8.1
The hotel's location in the heights of the Harz Mountains was ideal for hiking.
Room Quality
7.8
Guests found the rooms to be comfortable and suited for a hiking holiday.
Amenities
7.2
Amenities were satisfactory with a focus on wellness offerings.
Value for Money
6.9
Mixed reviews regarding the value for money, with some finding it suitable for a half-board stay.
Food and Beverage
7.3
Guests generally enjoyed the half-board options, with slight suggestions for improvement.
Overall Experience
7.6
Most guests had a positive overall experience and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 18:40

Property Description

Luxurious Spa and Recreational Amenities: Indulge in massages at the full-service spa and make a splash in the indoor pool. Relax further at the sauna and stay fit at the fitness center.

Entertainment and Leisure Activities: Enjoy the arcade/game room, convenient ski storage, and seek tour/ticket assistance for your adventures in the area.

Delicious Dining and Business Services: Treat yourself to a satisfying meal at the hotel's restaurant and unwind with a drink at the bar/lounge. For business needs, take advantage of the business center and event spaces available.

Escape to BSW - Erlebnishotel Festenburg for a rejuvenating mountain getaway. Book now to experience the ultimate relaxation and entertainment.

Important information:

  • Pool access available from 7:30 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

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Location