The Eaton Townhouse

Hotels
8 (1401 reviews)
3 Gillingham Street , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Luggage storage
Safety deposit box
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Small rooms
Noise from outside

Categories

Cleanliness
8
Clean and functional bathrooms reported by multiple guests.
Service
8.5
Friendly and helpful staff noted in several reviews.
Location
8.5
Excellent location close to attractions and public transport.
Room Quality
7.5
Rooms reported as small with some comfort issues, but adequate for the price.
Amenities
7.5
Limited amenities, with some guests mentioning lack of facilities.
Value for Money
8
Overall value perceived as good for the central London location.
Food and Beverage
8
Coffee and snacks appreciated by several guests.
Overall Experience
8
General sentiment indicates a good stay, meeting expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:26

Property Description

Luxurious Rooms with Free WiFi
The Eaton Townhouse in London offers air-conditioned rooms with complimentary WiFi, providing a comfortable and connected stay for guests. Each room is equipped with a TV, a private bathroom with a shower, and a convenient desk for work or leisure.

Prime Location near Top Attractions
Conveniently situated near Buckingham Palace and St James's Park, this hotel allows easy access to popular landmarks like Westminster Abbey and the Houses of Parliament, all within a short distance. Guests can explore the city with ease from this central location.

Close Proximity to Iconic Landmarks
With Big Ben and Banqueting House just a short walk away, guests at The Eaton Townhouse can immerse themselves in the rich history and culture of London. Additionally, being only 13 km from London City Airport, travel convenience is guaranteed.

Book your stay at The Eaton Townhouse now for a memorable experience in London!

Important information:

Check-in and key collection will take place at 13 Belgrave Road, SW1V 1RB (0.2 miles from The Eaton Townhouse)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 1401 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
J
john couple gb
10
A very good and comfortable stay
Pros:

Location is great, 2 mins from victoria station

Cons:

Room was excellent, if im being really critical, would of liked it a bit bigger

2026-08-27 via Nuitee
N
Nina couple hr
7
2026-08-25 via Nuitee
M
Marcel couple de
7
Cons:

Zu klein

2026-08-24 via Nuitee
Y
Yoni couple fr
8
Très bon hôtel
Pros:

L’emplacement

Cons:

Accueil direct dans l’hôtel

2026-08-24 via Nuitee
M
Marcelo couple ar
8
Bueno
Pros:

Excelente ubicación!

Cons:

Chico el espacio!! No tiene frigobar

2026-08-23 via Nuitee
T
Tsao Thompson couple us
9
Just what we needed
Pros:

Great location for our specific needs. Walking distance to Victoria Coach Station and Victoria train station. The room was tiny but clean. Comfy bed and nice shower. It was nice and quiet inside the Townhouse, very private. Just what we needed. Staff at the hotel were very accommodating. Allowed us to check in early and let us store our bags for a few hours after we checked out.

Cons:

Hallways and stairways were tight. Took a little maneuvering on our part to get our large luggage into our room. Plus the room was small so It was a tight squeeze with two people and our large luggage.

2026-08-22 via Nuitee
G
Guru solo_traveller ca
4
Pros:

The location was good near to the Victoria station

Cons:

The accommodation was notably compact, and the key collection area presented significant navigational challenges, making it difficult to locate and retrieve keys. For newcomers to London, the provided address is inaccurate and misleading, as it references multiple location on Belgrave Road and a location that is approximately nine miles from the actual site. Additionally, the address did not include a postal code for the key collection point. As a result, I was required to make two separate trips and incurred a total of four hours of travel time to access the room. I strongly recommend addressing these issues to prevent similar inconveniences for future guests.

2026-08-18 via Nuitee
A
Alessia solo_traveller it
9
Pros:

La comodità alla città, la stanza, la posizione

Cons:

La stanza è un po piccola ma ben arredata e confortevole

2026-08-17 via Nuitee
K
Karine couple no
10
Beliggenhet og komfort!
Pros:

Beliggenheten, beliggenhet, beliggenhet 🥳 Har alt du trenger, god seng , bra aircondition, vannkoker , espressomaskin, føhner, håndklær, rent bad og veldig bra vanntrykk ! Vi hadde rom 1.etg, like ved inngangsdør , ikke sjenerende støy, godt isolert!

Cons:

Ingenting 💐

2026-08-16 via Nuitee
S
Salazar extended_group us
6
Small space
Pros:

Honestly this place was a bird house with a spiral staircase. It was small but I guess it served its purpose.

2026-08-16 via Nuitee
D
David couple gb
5
Lack of customer care
Pros:

The location is good and the room had what was advertised to a degree.

Cons:

The air conditioning switched on and off throughout the night on one of the hottest nights of the year causing unnecessary noise and warming up of the room.
The bed was advertised as a large double but certainly didn’t appear to be.
The front door to the premises isn’t fitted properly so doesn’t automatically shut which is a security risk.
I contacted the sister hotel on the night of our stay to raise these problems with them, asking for a phone call the next day to discuss but haven’t had the courtesy of any response.

2026-08-15 via Nuitee
C
Caroline couple fr
10
Tout est optimisé
Pros:

Prêt de tout

2026-08-13 via Nuitee
S
Simone solo_traveller br
4
Pros:

Location

Cons:

The room was too small to stay for three people.
Also you could hear every noise from the top floor, inclusive walking.

2026-08-11 via Nuitee
A
Amélie solo_traveller fr
5
Très bruyant
Pros:

La salle de bain est assez spacieuse et pratique, la douche est agréable.

Cons:

La réception de l'hôtel est située à quelques rues de la chambre, ce qui s'avère problématique quand votre carte se désactive en plein milieu du séjour. Le ménage n'est pas correctement fait, nous avons eu un drap de bain tâché et donc inutilisable. La literie est peu confortable et que dire de l'isolation phonique de la chambre, inexistante. La chambre est située a côté de la porte d'entrée, et très bruyante, un peintre est venu poncer le couloir à 8h.

2026-08-09 via Nuitee
W
Williamson couple au
9
Pros:

Location

2026-08-09 via Nuitee
A
ALC solo_traveller mx
8
2026-08-08 via Nuitee
S
Stacey couple gb
8
2026-08-06 via Nuitee
C
Colin solo_traveller ie
8
Perfect for an overnight
Pros:

Very centrally located a short walk from Victoria station. Very comfortable room, perfect fir an overnight

Cons:

Staircase was a little narrow but manageable

2026-08-05 via Nuitee
B
Barbara family_with_children at
9
Pros:

Sehr freundliches Personal, super Lage, schön

2026-08-04 via Nuitee
S
Severine couple be
8
2026-08-02 via Nuitee