The Eaton Townhouse

Hotels
8 (1324 reviews)
3 Gillingham Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Safety deposit box
Car hire
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Small rooms
Noise from outside

Categories

Cleanliness
8
Clean and functional bathrooms reported by multiple guests.
Service
8.5
Friendly and helpful staff noted in several reviews.
Location
8.5
Excellent location close to attractions and public transport.
Room Quality
7.5
Rooms reported as small with some comfort issues, but adequate for the price.
Amenities
7.5
Limited amenities, with some guests mentioning lack of facilities.
Value for Money
8
Overall value perceived as good for the central London location.
Food and Beverage
8
Coffee and snacks appreciated by several guests.
Overall Experience
8
General sentiment indicates a good stay, meeting expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:26

Property Description

Luxurious Rooms with Free WiFi
The Eaton Townhouse in London offers air-conditioned rooms with complimentary WiFi, providing a comfortable and connected stay for guests. Each room is equipped with a TV, a private bathroom with a shower, and a convenient desk for work or leisure.

Prime Location near Top Attractions
Conveniently situated near Buckingham Palace and St James's Park, this hotel allows easy access to popular landmarks like Westminster Abbey and the Houses of Parliament, all within a short distance. Guests can explore the city with ease from this central location.

Close Proximity to Iconic Landmarks
With Big Ben and Banqueting House just a short walk away, guests at The Eaton Townhouse can immerse themselves in the rich history and culture of London. Additionally, being only 13 km from London City Airport, travel convenience is guaranteed.

Book your stay at The Eaton Townhouse now for a memorable experience in London!

Important information:

Check-in and key collection will take place at 13 Belgrave Road, SW1V 1RB (0.2 miles from The Eaton Townhouse)

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 1324 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
S
Sirje • couple • ee
10
Best choice for long weekend
Pros:

Nice and clean room. Friendly staff. Super location.

2026-05-05 • via Nuitee
M
Marta • solo_traveller • es
10
2026-05-04 • via Nuitee
A
Anouk • solo_traveller • nl
8
Goed hotel op fijne lokatie
Pros:

Schoon en dichtbij Victoria Station

Cons:

Jammer dat je de sleutel ergens anders op moet halen

2026-05-03 • via Nuitee
D
David • couple • gb
5
2026-05-03 • via Nuitee
R
Raquel • solo_traveller • cl
7
Location good, but the facilities very small. Nice in general.
Pros:

Location very good.

Cons:

Room very small without fridge.

2026-05-01 • via Nuitee
R
Robert • solo_traveller • gb
2
A hotel of two halves, literally.
Pros:

Not much, I suppose it was clean and tidy.

Cons:

The property is half a mile away from where you check in. And you don’t know about this until you get there. So you arrive at the address given to see a sign that says ‘please walk to our sister hotel at [address] to check in and get your key card’. So you need to go there - with your luggage - check in, and then walk all the way back. I did this on a very hot day and resulted in me being late for a meeting. What if it was a woman on her own late at night who found this out at the last minute.

2026-04-29 • via Nuitee
B
Budleigh • couple • gb
8
Clean, comfy room in good location.
Pros:

Good location, an easy walk from the coach station. Spotlessly clean room, comfy bed, good shower.

Cons:

The TV reception was patchy on Saturday night, and the wifi was slow. Also, it was a 4-minute walk to pick up the key. Key pickup could have been closer...

2026-04-27 • via Nuitee
Y
Yumi • solo_traveller • fr
8
快適な滞在
Pros:

ホテルにスタッフは在住していなかったがすぐ連絡がついたし　部屋も清潔で快適。掃除も毎日はいってくれていた。ビクトリア駅から5分なので便利。近所においしいレストランも色々あってよかった。

Cons:

朝６時、上の人の話し声とテレビの音で目が覚めた。。。
ドライヤーが弱くて　髪が乾かせなかった。

2026-04-26 • via Nuitee
J
John • solo_traveller • us
7
Great location; bare bones stay.
Pros:

The location can't be beat! A short walk to Buckingham Palace; several pubs and restaurants in the area; easy walk to the hop-on, hop-off bus stop. We loved the area!

The room was fully updated, with a decent shower and built-in charging ports.

Cons:

The room, while modern, was simple to the point of being spartan: No drawers, no wardrobe, no storage in the bathroom. Fortunately, we only stayed two nights, so living out of packing cubes wasn't a huge issue.

Check-in is at a different property, about a block-and-a-half away, so you have to walk on the street with your luggage.

Lastly, be aware that there are two floors above street level, and one below, which are only accessed via a narrow spiral staircase; there is no lift. Carrying luggage up these stairs was a bit of a challenge for us seniors.

In the end, I would stay again, if for a short stay, but would request a ground floor room.

2026-04-24 • via Nuitee
S
Strelau • couple • pl
9
Bardzo udany pobyt, przyjechaliśmy zwiedzać i to się udało
Pros:

Bardzo dobra lokalizacja, blisko do metra, 20 min pieszo do Big Bena i Pałacu Buckingham. Do zwiedzania to idealna miejscówka.

Cons:

Pokoik mały ale czysty, jest łazienka wyposażona we wszystko co potrzeba, ekspres do kawy, czajnik. Brak jest stolika, krzeseł, jakiejś półki na ubrania ale ogranicza to wielkość pokoju.

2026-04-22 • via Nuitee
• couple • se
8
Bea location men kompromis sägn
Pros:

Location. Badrum var fin och relativt stort för så litet rum.

Cons:

Minsta dubbelsäng jag nånsin sett. Sängen var inte bra.

2026-04-19 • via Nuitee
M
Mónica • couple • ar
8
2026-04-14 • via Nuitee
A
Ana • couple • hr
10
Odlicno
Pros:

Sve je bilo odlicno

2026-04-13 • via Nuitee
A
Annalisa • family_with_children • it
9
2026-04-09 • via Nuitee
A
amy • family_with_children • gb
9
Lovely little find
Pros:

Excellent location to victoria station and Apollo Victoria theatre, clean, comfy bed, great facilities in room, hot powerful shower, fluffy towels, decent size tv and coffee maker, excellent value for money, lovely modern decor. Asked for extra milk and the housekeeper got them immediately for us. Easy check in process

Cons:

Nothing we didnt like at all, one bedside lamp did not work

2026-04-08 • via Nuitee
M
Myton • family_with_children • gb
8
Pros:

Clean and tidy

Cons:

Na

2026-04-07 • via Nuitee
R
Ricky • couple • gb
8
If I'd been ok, we would of had a great stay in a great location.
Pros:

Very clean up to date room, with everything in it you could wish for. Good location to Victoria Station. Once I arrived for 3 nights I was ill and never left my room. It was awful and I needed new bed sheets. The housekeeping team could not of been more helpful in changing the sheets etc. Even though I was with my partner, they checked again to make sure I was ok and if we needed anything. Couldn't ask for more.

Cons:

Just the room was slightly bigger. A large suitcase is difficult. But wouldn't put us off.

2026-04-03 • via Nuitee
R
Rebecca • family_with_children • gb
8
Pros:

Close to apollo theatre, would reaching Ben and Buckingham Palace within a 30min walk. Close to stations

2026-04-03 • via Nuitee
G
Gabriele • family_with_children • de
8
Sauberes Haus in zentraler Lage
Pros:

Die Sauberkeit und gute Lage

Cons:

Im Haus keine Möglichkeit zu frühstücken

2026-03-31 • via Nuitee
S
susan • family_with_children • ie
8
Pros:

Handy location

2026-03-29 • via Nuitee