José y Glendy Hotel

Hotels
7.1 (176 reviews)
Calle 21 c 21 #146b x 60 esq , Progreso , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Tour desk
Currency exchange
Shared kitchen
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Service
Room ambiance
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
5.18
Multiple reviews highlighted cleanliness issues, including dirty linens and overall untidiness.
Service
8.15
Several guests noted friendly and helpful staff, despite a few instances of poor response to issues.
Location
8.69
The location received consistent praise for being excellent and convenient.
Room Quality
6.14
Comments about uncomfortable beds and noisy air conditioning affected this score.
Amenities
7.17
Basic amenities were noted, but some guests mentioned deficiencies such as lack of hand towels.
Value for Money
7.13
Some guests felt the price was reasonable, while others indicated issues that detracted from value.
Food and Beverage
7.68
No specific food reviews, assumed standard quality for this hotel tier.
Overall Experience
6.65
Mixed reviews resulted in a score that reflects both satisfaction and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:53

Property Description

Beachfront Location
Experience the ultimate relaxation at José y Glendy Hotel, perfectly situated on the beautiful beachfront of Progreso. Enjoy stunning ocean views and soothing sea breezes right from your room.

Comfortable Amenities
Indulge in comfort with our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Relax and unwind in our cozy accommodations after a day of exploring the nearby attractions.

Convenient Services
Our hotel offers a shared kitchen, a 24-hour front desk, and currency exchange services for your convenience. Whether you need travel assistance or a quick snack, we've got you covered.

Ready to escape to beachfront bliss? Book your stay at José y Glendy Hotel now for a memorable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 176 reviews
Cleanliness: 5.18
Service: 8.15
Location: 8.69
Room Quality: 6.14
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 7.68
Overall Experience: 6.65
K
Kyra • solo_traveller • us
1
Worst experience I had in Mexico over a two week stay in six different hotels. Hotel smelled, was not clean and the pict
Pros:

Nothing. It was disgusting.

Cons:

Horrible property. Pictures are not accurate. We got to our room and immediately checked out. I couldn’t spend one night there. Room was run down and smelled of sewage. It was right off the pool which was in the center of reception and it was extremely loud. The room door was glass with a curtain on it which did nothing to drown out the noise. The towels they gave us might have been white once but are now a shade of grey due to age, stains and usage. I would never recommend staying here. They charged my credit card and refused a refund. When I challenged the charge with my cc company the hotel told them I never checked in. Overall horrible property, horrible staff, horrible smells and a horrible experience.

2026-05-28 • via Nuitee
A
Alfredo • solo_traveller • mx
10
Pros:

Ubicación

Cons:

Solicite factura y aun estoy en espera de recibirla

2026-05-14 • via Nuitee
D
DORIS PAULETTE • solo_traveller • mx
6
Pros:

Cerca de todo

Cons:

El hotel marca que esta a pie de playa y no es cierto
Esta a espaldas

2026-05-13 • via Nuitee
N
Nelson • couple • us
7
Very nice for price paid.
Pros:

Room was clean

Cons:

The shower head was defective and old. Too much light coming into the room through the front door cover.

2026-05-11 • via Nuitee
M
Manuel Ortiz • solo_traveller • mx
9
2026-05-08 • via Nuitee
G
George • couple • ca
8
Nice pool
Pros:

Close to beach, with pool ans reasonable price

Cons:

Nothing

2026-05-05 • via Nuitee
C
Carolina • solo_traveller • mx
10
2026-05-05 • via Nuitee
M
Melanny • solo_traveller • mx
4
2026-04-30 • via Nuitee
S
Sylvie • couple • fr
5
Cons:

Personnel peu avenant.

2026-04-26 • via Nuitee
N
Neil • solo_traveller • au
1
Pros:

When I arrived they said I had not confirmed my booking even though I had. Booking.com said confirmed and I was paid in fuill.

Cons:

The service.

2026-04-22 • via Nuitee
L
López Valladares • solo_traveller • mx
7
Pros:

La ubicación y el trato del personal

Cons:

Falto un poco más de limpieza en sábanas, ruido por uso de instalaciones fuera de horario,

2026-04-20 • via Nuitee
M
MENDEZ SERRANO • solo_traveller • mx
1
2026-04-17 • via Nuitee
P
pool molina • couple • mx
10
Satisfacción
Pros:

Excelente servicio

2026-04-16 • via Nuitee
N
nohelia • solo_traveller • mx
10
Pros:

ubicación

Cons:

dejan que tomen hasta altas horas de la noche y no se puede descansar

2026-04-16 • via Nuitee
V
Velasco • extended_group • mx
7
Pros:

La ubicación está muy cerca del malecón. Está limpio y la habitación es amplia

Cons:

La piscina se me hizo un poco sucia. Nos tocó en el segundo piso, Hay que subir escaleras, y cargar las maletas.

2026-04-11 • via Nuitee
M
Maximiliano • couple • mx
10
2026-04-09 • via Nuitee
M
Martha Elsa • couple • mx
7
Plan austero.
Pros:

La cercanía a la playa estaba a una calle.

Cons:

La alberca estaba muy sucia. Las sabanas y las toallas estaban percudidas. No hay elevador, dos pisos subí mis maletas.
Hay que esperar mucho tiempo para que salga el agua caliente de la regadera. Tarda tiempo también en llenarse el tanque del WC.

2026-04-08 • via Nuitee
P
Pedro Antonio • extended_group • mx
8
2026-04-07 • via Nuitee
C
Cortes • family_with_children • mx
7
Por el precio que pagas es lo justo
Pros:

La ubicación está excelente a una cuadra del malecon

Cons:

Las almohadas son muy incómodas , el colchón algo duro, el baño deja mucho que desear porque huele a cañería

2026-04-05 • via Nuitee
M
MARTHA • couple • mx
10
Pros:

LA UBICACION ES MUY BUENA

2026-04-02 • via Nuitee