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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Tennis court
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Car hire
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Dry cleaning
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Billiards
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shuttle service (additional charge)
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Indoor pool
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Shuttle service (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Temporary art galleries
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Pub crawls
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Happy hour
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Movie nights
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Stand-up comedy
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Bingo
Review Highlights
Categories
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Property Description
Convenient Location
Located just 2 km from Kansas City International Airport, Hilton Garden Inn Kansas City Airport Mo offers easy access to major attractions like Kansas City Convention Center and Sprint Center.
Modern Amenities
Guests can enjoy a comfortable stay in rooms equipped with a flat-screen TV, air conditioning, and a coffee machine. The hotel also features a fitness centre, business centre, and free WiFi for convenience.
Delicious Dining Options
Start your day with a buffet, à la carte, or American breakfast at the on-site restaurant. Unwind in the evening at the bar, offering a variety of drinks in a cozy atmosphere.
Book now for a delightful stay at Hilton Garden Inn Kansas City Airport Mo.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
The hotel itself was good. The rooms were clean, spacious, comfortable, and well maintained.
Unfortunately, the biggest disappointment was the customer service. After arriving late, I felt as though I was an inconvenience rather than a welcomed guest. There was no greeting, no smile, and no “hello.” The receptionist, who had long hair, appeared to have just woken up and simply asked for my passport without any eye contact or welcoming attitude. It gave a very poor first impression and made me regret choosing this hotel.
The following morning, I had a similar experience when I asked about the airport shuttle, which was included with my booking. The manager also seemed bothered by my question, as though helping guests was a chore.
Hotels are not judged only by their rooms or facilities. Guests often remember how they were treated more than anything else. A friendly smile, eye contact, and a warm welcome cost nothing but make a huge difference.
I believe the management should focus on improving customer service and staff training. Service is at the heart of the hospitality industry, and strong leadership is essential to creating an environment where guests feel genuinely welcome. The hotel has great potential, but the service experience needs significant improvement.
Customer service
Buena relación precio - lugar
Cómodo y habitaciones ok
Cerca del aeropuerto
Personal amable
Atención 24 horas
Todo ok
It was clean
The beds were awful, the hallways and elevator were extremely hot and the elevator smelled like burnt oil
Muy limpio, dormitorio muy cómodo, irnos colchones , buen aire acondicionado, muy buen transporte aereopuerto Hotel y viceversa
La piscina no fue limpiada en tres días, el desayuno no tuvo fruta suficiente.
Todo
Excelente las instalaciones y la amabilidad de todo su personal.
Que no tuviera caja de seguridad.
all was perfect
nothing
The staff was great--so helpful to me with my recent painful injury. Especially Joe at the desk; Maria at breakfast; and the 2 shuttle drivers.
It felt a bit pricey to me. But, then I'm used to traveling in the 1990's!
Cleanliness and location
The breakfast set up could have been much better
I liked the location of the of the hotel to the airport and surrounding area. The bed was comfortable and the temperature in the room was perfect.
The pressure in the shower could be way better.
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