MIMARU Tokyo Ginza East

Hotels
9.6 (695 reviews)
Chuo-ku Shintomi 1-4-4 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Inconsistent service
Cleaning issues
Somewhat pricey

Categories

Cleanliness
8.86
The room was not cleaned during the stay, which may indicate issues with cleanliness.
Service
10
Staff were friendly and accommodating, though some service lapses occurred.
Location
10
Great location for exploring Ginza, convenient for sightseeing.
Room Quality
9.36
Rooms were spacious, though some layouts were not ideal.
Amenities
9.36
The kitchenette was well-stocked, but limited amenities reported.
Value for Money
9.86
Considered pricey for the experience based on some guest opinions.
Food and Beverage
9.36
Concerns about restaurant suggestions and potential tourist traps.
Overall Experience
10
Overall positive experiences with a few notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:32

Property Description

Central Location in Tokyo

MIMARU TOKYO GINZA EAST, located in the heart of Tokyo, offers comfortable accommodation with free WiFi. Explore nearby attractions such as Shintomi Inari Shrine and Edo Kabuki Birthplace easily from our non-smoking property.

Well-Equipped Rooms

Experience convenience in our air-conditioned rooms equipped with modern amenities like a fridge, microwave, and kettle. Relax with a bidet, hairdryer, and plush bed linen ensuring a comfortable stay.

Nearby Attractions

Immerse yourself in the vibrant city life with attractions like Wakayama Art Museum and Antique Mall Ginza just a stone's throw away. Enjoy easy access to Tokyo Haneda Airport for a seamless travel experience.

Book your stay at MIMARU TOKYO GINZA EAST for a memorable Tokyo getaway.

Important information:

Please note that towels are changed daily, and the cleaning service is offered every two days. The first cleaning will take place on the third night. Additional services can be requested for a fee.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 695 reviews
Cleanliness: 8.86
Service: 10
Location: 10
Room Quality: 9.36
Amenities: 9.36
Value for Money: 9.86
Food and Beverage: 9.36
Overall Experience: 10
K
Karima • family_with_children • fr
9
Court séjour dans un hotel cosy et très agréable
Pros:

Personnel aux petits soins et très serviables. Nous avons même eu la chance de tomber sur une personne à la réception qui parle français. La chambre Pokémon est magnifique. Merci

Cons:

Pas assez de restos autour. Pas de petit dej sur place

2026-05-07 • via Nuitee
N
Nastasia • family_with_children • fr
10
2026-05-05 • via Nuitee
P
Pablo • family_with_children • cl
10
2026-05-04 • via Nuitee
O
Oren • family_with_children • il
10
2026-05-01 • via Nuitee
V
Vladimir • family_with_children • ru
8
Pros:

Локация

2026-05-01 • via Nuitee
B
Bhavana • solo_traveller • us
10
2026-04-29 • via Nuitee
D
David • family_with_children • us
7
Very good will stay again and recommend
Pros:

The location was good

Cons:

No washer/dryer in room, and wash/dry never available always being occupied

2026-04-28 • via Nuitee
V
virginie • family_with_children • ch
8
2026-04-27 • via Nuitee
S
Sanjay • extended_group • in
10
2026-04-21 • via Nuitee
N
NorthStar59461130125 • Family
6
Quite and convenient but lack of character and care
Pros:

Lots of space in the room for a family but not worth spending extra on lounge space as found the couches uncomfortable.
Quite location, close to train stations and convenience store. Clean rooms.
Did not feel the staff were interested in helping beyond check in and asking for a review at checkout. Felt a real lack of warmth and care.

2026-04-20 • via Tripadvisor
L
Liz • family_with_children • nz
5
A lot space but lack of care and character
Pros:

Location was a short walk from the station and quite close to a convenience store but a very quiet spot. A bar, Impressions, which was close by was great for a late night drink.

Cons:

Staff (apart from Naomie) did not show much care or interest in helping with our stay/travels unlike our experience at other accommodation.
We had a 2 bedroom apartment to relax but couches were uncomfortable.

2026-04-20 • via Nuitee
A
Amit • family_with_children • us
6
2026-04-20 • via Nuitee
A
Alex • family_with_children • au
7
2026-04-18 • via Nuitee
M
Mitya • family_with_children • us
10
Convenient location.
Pros:

Convenience , good amenities and service.

Cons:

None

2026-04-15 • via Nuitee
J
jessicabA6160QG • Family
10
Perfect family spot & exceptional service
Pros:

I was already planning on writing a great review but what really solidified it for me was the excellent service we received after we left! First I’ll talk about our stay. My family (including two children 10 & 8) stayed only one night at the end of our Japan trip in April 2026. We stayed in a family room that included bunk beds & small kitchenette. It was the perfect size and amenities for our stay! Beds were comfy, included kitchenette scissors came in handy for new purchases that needed to be played with immediately, and the bathroom setup worked well. We loved the available pajamas and extra items like toothbrushes etc and items for rent that would come in handy for extended stays. The location was also perfect - easy walk to major subway hubs, main shopping district, and convenience stores. Staff were friendly, spoke English, and helped immensely with luggage that was shipped & needed to be stored. What really made this exceptional was help we revived after our visit. My daughter realized she had left behind her stuffed animals she has slept with since birth. I emailed the hotel & they responded right away, giving me the option to ship them locally or have a friend who was still in Japan pick them up. They were so prompt & kind with their reply. I SO appreciate customer service! We will be repeat customers for life! Thank you Mimaru staff!!

2026-04-14 • via Tripadvisor
C
Claire • family_with_children • au
10
2026-04-14 • via Nuitee
M
Margaret • family_with_children • us
9
2026-04-11 • via Nuitee
J
Joshua • family_with_children • us
9
Great place to stay for a family if you want to explore Ginza.
Pros:

Location was very walkable and extremely family-friendly. Staff were helpful if you had any questions.

2026-04-09 • via Nuitee
H
Hann • family_with_children • tw
5
2026-04-07 • via Nuitee
P
Premi • family_with_children • us
8
2026-04-07 • via Nuitee