Tenbergen Pension Hotel

Hotels
8.8 (3373 reviews)
C/O Robert Mugabe and, Lazarett Street , Windhoek , na

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Competitive pricing
Cons:
Cleanliness issues
Noise from street
Old towels and bedding

Categories

Cleanliness
8.14
Multiple reviews highlighted issues with cleanliness, especially in bathrooms and rooms.
Service
9.31
Reviews consistently mentioned friendly and helpful staff.
Location
9.35
Positive comments about the hotel's excellent location.
Room Quality
8.5
Rooms are described as spacious and comfortable, though some issues reported.
Amenities
8.83
General satisfaction with amenities, though some rooms lacked proper toiletries.
Value for Money
8.29
Most reviews indicated good value for what was paid.
Food and Beverage
8.84
Breakfast options nearby were well-received, though limited in-house dining reported.
Overall Experience
9.11
Overall consensus is positive with minor complaints on specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:40

Property Description

Modern Accommodations

Tenbergen Pension Hotel offers modern accommodations in the heart of Windhoek. Each room is equipped with air conditioning, a TV, and a coffee machine for your comfort and convenience. Enjoy free WiFi throughout the property and free private parking for your peace of mind.

Convenient Location

Located within walking distance of popular attractions such as Alte Feste Museum and National Botanical Gardens Windhoek, our hotel is the perfect base for exploring the city. With easy access to the railway station and the airport, your travels are made hassle-free.

Exceptional Services

Experience top-notch services at Tenbergen Pension Hotel, including a restaurant serving delicious meals, room service for your convenience, and a dedicated concierge to assist you during your stay. Book now for a memorable and seamless Windhoek getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for NAD 200 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3373 reviews
Cleanliness: 8.14
Service: 9.31
Location: 9.35
Room Quality: 8.5
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
J
John • couple • na
9
Perfect experience
Pros:

Exceptionally clean rooms and the staff was very friendly. The rooms are spacious and the bed was comfortable.

Cons:

Overall exceeded my expectations, nothing to complain about

2026-02-14 • via Nuitee
S
Simon • solo_traveller • na
10
2026-02-11 • via Nuitee
K
kelebogile • couple • za
6
2026-02-11 • via Nuitee
M
marcio • couple • ao
9
2026-02-11 • via Nuitee
S
Sophia • extended_group • gb
8
2026-02-11 • via Nuitee
V
von Solms • couple • na
7
2026-02-10 • via Nuitee
B
Ben • couple • nl
10
Goed hotel voor Windhoek
Pros:

Heerlijk met hotel met een zeer goede cafetaria er naast.

Cons:

In de omgeving niet veel te doen.

2026-02-10 • via Nuitee
J
Julia • couple • na
6
Overall very nice
Pros:

Location, bistro and coffee machine very nice!

Cons:

Room was not properly cleaned before arrival. eg. countertop, bathroom floor ( in front of toilet) and bathroom door

2026-02-09 • via Nuitee
F
Françoise • solo_traveller • fr
9
Bon rapport qualité prix
Pros:

Grande chambre

Cons:

Un peu impersonnel

2026-02-08 • via Nuitee
I
Inês • solo_traveller • pt
9
Adoramos e voltaremos!
Pros:

A localização e as comodidades. Cozinha bem funcional e prática para viajantes.

Cons:

Nada a reclamar.

2026-01-31 • via Nuitee
J
Jannie • couple • na
8
Pros:

Comfortable beds.
Lovely coffee
Full DSTV
Nice Shower

2026-01-31 • via Nuitee
B
Barbara • couple • na
9
Wir haben uns wohl gefühlt
Pros:

Angenehmer Komfort- guter Preis

2026-01-30 • via Nuitee
H
Henry Osafo Danso • solo_traveller • gh
8
Pros:

The Staff were friendly and supportive, the rooms are spacious,warm and very cozy, the area is quiet and alive with a nearby restaurant. The room supplies are top notch. I definitely will come back

Cons:

The sheets and towels are a bit too old,they need changing

2026-01-30 • via Nuitee
A
Alexandru • solo_traveller • ro
8
2026-01-29 • via Nuitee
A
Alexandru • extended_group • ro
8
2026-01-29 • via Nuitee
G
Gaefhele • solo_traveller • bw
7
Pros:

Location and room space

2026-01-27 • via Nuitee
K
Karolina • couple • na
8
It is was great
Pros:

Clean and quiet

Cons:

Nothing

2026-01-26 • via Nuitee
R
Rob • couple • nl
9
Fijn om een ruime kamer te hebben aan het einde van de vakantie om de koffer nog even netjes in te pakken.
Pros:

Ligging en gemak van parkeren, boeken en wat te eten ernaast.

Cons:

Niets

2026-01-25 • via Nuitee
M
Merrinah • solo_traveller • na
10
2026-01-25 • via Nuitee
F
Frederik • couple • za
7
Good value for money in friendly Namibia !
Pros:

The Pension is located in an easily accessible part of the city and we had no problem arriving/leaving outside of hours. The room was very spacious and the shower is great (easily fits two). The staff was magnificent and the most friendly as we have become used to during our visits to Namibia.

Cons:

We stayed twice: the first room on the second floor was great and the wifi very fast and stable, but during our second stay we had a room on the first floor where the wifi was very poor. The mattress in the latter room was

2026-01-25 • via Nuitee