Tenbergen Pension Hotel

Hotels
8.8 (3536 reviews)
C/O Robert Mugabe and, Lazarett Street , Windhoek , na

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Competitive pricing
Cons:
Cleanliness issues
Noise from street
Old towels and bedding

Categories

Cleanliness
8.14
Multiple reviews highlighted issues with cleanliness, especially in bathrooms and rooms.
Service
9.31
Reviews consistently mentioned friendly and helpful staff.
Location
9.35
Positive comments about the hotel's excellent location.
Room Quality
8.5
Rooms are described as spacious and comfortable, though some issues reported.
Amenities
8.83
General satisfaction with amenities, though some rooms lacked proper toiletries.
Value for Money
8.29
Most reviews indicated good value for what was paid.
Food and Beverage
8.84
Breakfast options nearby were well-received, though limited in-house dining reported.
Overall Experience
9.11
Overall consensus is positive with minor complaints on specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:40

Property Description

Modern Accommodations

Tenbergen Pension Hotel offers modern accommodations in the heart of Windhoek. Each room is equipped with air conditioning, a TV, and a coffee machine for your comfort and convenience. Enjoy free WiFi throughout the property and free private parking for your peace of mind.

Convenient Location

Located within walking distance of popular attractions such as Alte Feste Museum and National Botanical Gardens Windhoek, our hotel is the perfect base for exploring the city. With easy access to the railway station and the airport, your travels are made hassle-free.

Exceptional Services

Experience top-notch services at Tenbergen Pension Hotel, including a restaurant serving delicious meals, room service for your convenience, and a dedicated concierge to assist you during your stay. Book now for a memorable and seamless Windhoek getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for NAD 200 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3536 reviews
Cleanliness: 8.14
Service: 9.31
Location: 9.35
Room Quality: 8.5
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
M
Mina solo_traveller jp
8
Friendly staff!
Pros:

お部屋が広くキッチンも付いている。
スタッフもフレンドリーで、空港送迎もリーズナブルなお値段で手配してくれる。

Cons:

よくない、というわけではないけれど、中心地からは離れていて、周りにはレストランなどもないので、車がないと少し不便。

2026-06-27 via Nuitee
C
Coenrad solo_traveller za
8
2026-06-27 via Nuitee
J
Jacquie family_with_children za
8
Pros:

The Pension Tenbergen is beautifully clean, modern, spacious and the staff extremely helpful.

Cons:

The location is not great, within a little office park on the main road in Windhoek. It was fine for our family; we were in and out on the last day of our holiday with an early flight. But I wouldn't recommend it for a longer stay - I'd look for something with more character in a nicer location.

2026-06-26 via Nuitee
D
Douglas solo_traveller au
9
Pros:

Comfortable and clean. Friendly and helpful staff. Great coffee cafe next door.

2026-06-24 via Nuitee
C
Christian couple de
8
2026-06-23 via Nuitee
F
Fenni solo_traveller na
9
Great location, aesthetic and spacious space, kind and helpful staff. I had a lovely stay. Thank you
Pros:

Almost everything.

Cons:

The shower drained pretty slowly.

2026-06-23 via Nuitee
D
Daniela couple de
9
Ruhig, großzügige Zimmer, bequeme Betten, toller Service - immer wieder
Pros:

Wir haben dieses Hotel bereits das 3. Mal gebucht. Für uns passt hier einfach alles. Die Zimmer sind schön groß, um sich vor bzw. nach der Reise mit dem Camper zu "sortieren". Die Betten sind bequem, das Personal immer hilfsbereit und lösungsorientiert (Lieferservice für uns übernommen, Late Check-out wurde auf Anfrage kostenfrei genehmigt), das Frühstück direkt nebenan bei Krisjan´s Bistro war immer sehr lecker und reichlich. Bei der nächsten Reise werden wir wieder hier übernachten.

Cons:

Nichts :-)

2026-06-23 via Nuitee
G
GerhardW. family_with_children de
10
Pros:

Die Tenbergen Pension hat unsere Erwartungen voll erfüllt.
Alles ist sehr modern und mit Liebe zum Detail gestaltet.
Es war sauber und die Atmosphäre wunderbar entspannt.
Die Lage ist hervorragend und sicher.
Wer eine charmante, saubere und komfortable Unterkunft in Windhoek sucht, ist hier genau richtig. Vielen
Dank für den tollen Aufenthalt!

2026-06-22 via Nuitee
A
Allison couple au
9
Lovely boutique hotel
Pros:

Lovely modern and attractive facility.

Cons:

NA

2026-06-20 via Nuitee
R
Ria solo_traveller za
8
2026-06-18 via Nuitee
S
Simeon couple na
10
Pros:

excellent facilities and secured good parking

Cons:

nothing

2026-06-18 via Nuitee
R
Rane extended_group za
8
Friendly staff, great rooms - value for money
Pros:

Wonderful stay. Bis Spacious rooms with very comfortable rooms
Will definitely stay here again

2026-06-18 via Nuitee
N
Nadia solo_traveller be
10
2026-06-18 via Nuitee
Y
Yehoshua Eliason couple il
9
Very pleasant, quiet place, friendly staff, safe parking, comfortable rooms. Highly recommended
Pros:

Breakfast was not included but there's a lovely cafe just downstairs where you can get practically any kind of breakfast conceivable at a reasonable price. Service was very good and catered to all our special, unusual requests.

Cons:

In order to use the elevator, one has to use the room keycard to pass through locked doors. My card didn't work at first, so I got trapped in a hall, needed someone to come open the door for me. Once the key was fixed this was not a problem anymore, and then I learned that there are stairs (there's only one floor above the lobby) so that solved this minor problem.

2026-06-18 via Nuitee
J
Jennifer couple es
9
Recomendable
Pros:

Nos gustó mucho que tenga parking vigilado en la puerta del hotel. También la amabilidad de los trabajadores y, sobretodo, la amplitud de las habitaciones.

Cons:

El precio es algo superior al que tiene el resto de alojamientos en el país. Pero supongo que será porque es la capital.

2026-06-18 via Nuitee
R
RichardMN couple gb
9
Good value accommodation in Windhoek
Pros:

Good value, good location. Everything clean and room a good size. I didn't try it but i was told a good breakfast place next door. Secure parking so would recommend to anyone with an overnight stop or business meeting in the city.

Cons:

Nothing.

2026-06-16 via Nuitee
S
Shawn Law couple sg
8
Nice hotel and affordable
Pros:

The room per night is affordable and the staff is friendly as well. There is a cafe just outside the hotel and you can have a delicious breakfast over there. Do note that private transfer is required as it's about 30-40min from Windhoek airport. Good to stay here for 1-2 nights before heading out of Windhoek.

Cons:

NIL

2026-06-15 via Nuitee
S
Shawn Law couple sg
8
Okay
Pros:

Second time staying here. The room per night is affordable and the staff is friendly as well. There is a cafe just outside the hotel and you can have a delicious breakfast over there. Do note that private transfer is required as it's about 30-40min from Windhoek airport. Good to stay here for 1-2 nights before heading out of Windhoek.

Cons:

The bed for this time round has stains on the blanket.

2026-06-15 via Nuitee
C
Christin couple de
9
2026-06-15 via Nuitee
J
Jesus solo_traveller na
7
2026-06-15 via Nuitee