Tenbergen Pension Hotel

Hotels
8.8 (3471 reviews)
C/O Robert Mugabe and, Lazarett Street , Windhoek , na

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Competitive pricing
Cons:
Cleanliness issues
Noise from street
Old towels and bedding

Categories

Cleanliness
8.14
Multiple reviews highlighted issues with cleanliness, especially in bathrooms and rooms.
Service
9.31
Reviews consistently mentioned friendly and helpful staff.
Location
9.35
Positive comments about the hotel's excellent location.
Room Quality
8.5
Rooms are described as spacious and comfortable, though some issues reported.
Amenities
8.83
General satisfaction with amenities, though some rooms lacked proper toiletries.
Value for Money
8.29
Most reviews indicated good value for what was paid.
Food and Beverage
8.84
Breakfast options nearby were well-received, though limited in-house dining reported.
Overall Experience
9.11
Overall consensus is positive with minor complaints on specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:40

Property Description

Modern Accommodations

Tenbergen Pension Hotel offers modern accommodations in the heart of Windhoek. Each room is equipped with air conditioning, a TV, and a coffee machine for your comfort and convenience. Enjoy free WiFi throughout the property and free private parking for your peace of mind.

Convenient Location

Located within walking distance of popular attractions such as Alte Feste Museum and National Botanical Gardens Windhoek, our hotel is the perfect base for exploring the city. With easy access to the railway station and the airport, your travels are made hassle-free.

Exceptional Services

Experience top-notch services at Tenbergen Pension Hotel, including a restaurant serving delicious meals, room service for your convenience, and a dedicated concierge to assist you during your stay. Book now for a memorable and seamless Windhoek getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for NAD 200 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3471 reviews
Cleanliness: 8.14
Service: 9.31
Location: 9.35
Room Quality: 8.5
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
E
eva • solo_traveller • de
9
We stayed here on repeatedly, that says it all
2026-05-15 • via Nuitee
L
Limka • solo_traveller • nl
9
2026-05-15 • via Nuitee
J
Jaco • couple • na
9
Always a good stay and value for money.
2026-05-13 • via Nuitee
C
Carolin • couple • au
9
Perfect location for stopover in Windhoek
Pros:

Great shower, comfortable bed & the size of the room

Cons:

Booked our airport transfer to make payment by card only to find we needed to pay by cash because our driver was not told to bring the credit card machine

2026-05-13 • via Nuitee
M
Marcin • couple • be
10
I recommend
Pros:

Fantastic place - we are going back in 2 weeks to finish our trip in Namibia.

-big rooms
- nice breakfast downstairs

Cons:

All good

2026-05-12 • via Nuitee
M
Martin • solo_traveller • de
10
2026-05-12 • via Nuitee
E
eva • solo_traveller • de
9
Stayed here a 2nd time, as before comfortable and good - all one needs while on the move. Ideal to sort oneself out befo
2026-05-11 • via Nuitee
D
Dirk • couple • za
7
Pros:

Great little place in a central location

Cons:

Maintenance needs attention and staff needs training

2026-05-10 • via Nuitee
S
Schmiedel • solo_traveller • de
8
2026-05-10 • via Nuitee
H
Helga J. • solo_traveller • at
10
Toll wie immer!
Pros:

Wir waren wieder am Anfang und am Ende unserer Namibia Reise in der Tenbergen und es war wieder alles wunderbar!
Was besonders toll und praktisch ist, im Zimmer gibt es so viele Ablageflächen und auch eine Küchennische mit Kühlschrank und Abwasch. Wenn wir wieder nach Namibia kommen, werden wir auch wieder die Tenbergen buchen. Danke!

2026-05-08 • via Nuitee
A
Amanda • couple • gb
9
Comfortable and convenient.
Pros:

Comfortable and spacious room. Helpful staff. Great cafe next door. Convenient location not too far from the centre of Windhoek.

2026-05-06 • via Nuitee
S
Shelley • couple • au
7
Good for a night or two
Pros:

Large, clean, comfortable rooms. Neighbouring cafe/restaurant very good. Decent sized carpark for campers etc

Cons:

Sheets and towels VERY old and tired/tattered - really need an upgrade

2026-05-06 • via Nuitee
E
Elene • couple • za
3
Average
Pros:

The hotel room was very spacious and comfortable.

Cons:

The towels and bedding were very old. They looked and felt washed out, which took away from the overall experience. Refreshing the linen and towels would make a big difference.

2026-05-04 • via Nuitee
R
Rebecca • solo_traveller • gb
7
Pros:

friendly service, generous sized room and clean :)

Cons:

Windows not double glazed/sound proofed so could hear the concert all night

2026-05-04 • via Nuitee
K
keshree • solo_traveller • za
10
2026-05-04 • via Nuitee
A
Anja • solo_traveller • de
10
2026-05-03 • via Nuitee
M
marima • solo_traveller • na
10
2026-05-03 • via Nuitee
B
Birgit • solo_traveller • de
8
2026-05-02 • via Nuitee
N
Niklas • couple • de
8
Das Hotel ist für eine Nacht in Windhoek ein guter Anlaufpunkt.
Pros:

Sehr großes Zimmer, sehr gute Lage, sehr gutes Café/ Bistro nebenan (nicht inkludiert)

Cons:

Relativ viel Straßenlärm (nachts wenig Verkehr), wenig serviceorientierter / aufgeschlossener Rezeptionist, sehr weiche Betten

2026-05-01 • via Nuitee
D
Delce Queentaline • couple • na
6
2026-05-01 • via Nuitee