Tenbergen Pension Hotel

Hotels
8.8 (3373 reviews)
C/O Robert Mugabe and, Lazarett Street , Windhoek , na

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Competitive pricing
Cons:
Cleanliness issues
Noise from street
Old towels and bedding

Categories

Cleanliness
8.14
Multiple reviews highlighted issues with cleanliness, especially in bathrooms and rooms.
Service
9.31
Reviews consistently mentioned friendly and helpful staff.
Location
9.35
Positive comments about the hotel's excellent location.
Room Quality
8.5
Rooms are described as spacious and comfortable, though some issues reported.
Amenities
8.83
General satisfaction with amenities, though some rooms lacked proper toiletries.
Value for Money
8.29
Most reviews indicated good value for what was paid.
Food and Beverage
8.84
Breakfast options nearby were well-received, though limited in-house dining reported.
Overall Experience
9.11
Overall consensus is positive with minor complaints on specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:40

Property Description

Modern Accommodations

Tenbergen Pension Hotel offers modern accommodations in the heart of Windhoek. Each room is equipped with air conditioning, a TV, and a coffee machine for your comfort and convenience. Enjoy free WiFi throughout the property and free private parking for your peace of mind.

Convenient Location

Located within walking distance of popular attractions such as Alte Feste Museum and National Botanical Gardens Windhoek, our hotel is the perfect base for exploring the city. With easy access to the railway station and the airport, your travels are made hassle-free.

Exceptional Services

Experience top-notch services at Tenbergen Pension Hotel, including a restaurant serving delicious meals, room service for your convenience, and a dedicated concierge to assist you during your stay. Book now for a memorable and seamless Windhoek getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for NAD 200 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3373 reviews
Cleanliness: 8.14
Service: 9.31
Location: 9.35
Room Quality: 8.5
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
C
Christoph • extended_group • de
8
Praktisches Hotel für eine Zwischenstopp.
Pros:

Große Zimmer, sehr sauber, kostenloser Parkplatz nettes Personal.

Cons:

Das Hotel ist leider 40km vom Flughafen entfernt. Fahrzeit ca. 40 Minuten.

2026-03-07 • via Nuitee
A
Abdulmalik • extended_group • ng
7
Pros:

Hotel is very decent but the reception closes by 10pm and they are not available for help/assistance till 7am in the morning.

Cons:

Reception closes

2026-03-04 • via Nuitee
U
Unomasa • couple • za
6
It was a good stay
Pros:

Big space and good location and big desk, lots of seating. I like the kitchenette area and that it has a microwave.

Cons:

Utensils were not clean, and microwave was also dirty.

2026-03-04 • via Nuitee
C
Camilla • couple • ch
10
Nice hotel with huge beds
Pros:

Amazing property with large rooms and beds, very comfortable. The staff is also great. It’s nice to have a restaurant right next to it.

Cons:

There is nothing to complain about.

2026-03-04 • via Nuitee
J
Joana • couple • pt
10
2026-03-03 • via Nuitee
B
Björn • couple • de
9
2026-03-03 • via Nuitee
T
Tiziano • couple • it
10
Completo relax
Pros:

Ottimo rapporto qualità/prezzo.
Staff molto cortese e professionale.
Se cercate Tour rivolgetevi a Marvin (n.1).
E' il TOP

2026-03-03 • via Nuitee
J
Joana • couple • pt
10
Escolheria novamente sem pensar duas vezes!
Pros:

Localização, atendimento, espaço amplo, tudo impecável

Cons:

Isolamento do barulho do corredor

2026-03-01 • via Nuitee
D
Daniela • extended_group • ao
9
Maravilhoso
Pros:

Muito aconchegante e confortável

Cons:

O preço é alto, deveria ser mais razoável com o pequeno almoço

2026-03-01 • via Nuitee
B
Barney • couple • bw
6
2026-03-01 • via Nuitee
E
Ewald • solo_traveller • za
10
2026-02-28 • via Nuitee
A
Axel • solo_traveller • de
9
Das Tenbergen ist inzwischen mein Lieblingshotel in Windhuk geworden!
Pros:

Am besten das Bett, XXL und superbequem. Auch das Bad ist prima, sehr geräumige Dusche, ordentliches Waschbecken. Kitchenette mit Mikrowelle und Kaffeemaschine (pads).
Sehr gutes Bistro direkt am Hotel.

Cons:

Wenn überhaupt von nicht-gefallen die Rede sein soll, so sollten die Öffnungszeiten des Bistro etwas verlängert werden, vor allem am Wochenende.

2026-02-27 • via Nuitee
M
Mercy • solo_traveller • ke
9
I enjoyed my stay at Tenbergen
Cons:

Provide room sleepers

2026-02-26 • via Nuitee
V
Victoria • solo_traveller • za
9
Perfect
Pros:

Firstly, the welcome I received when I arrived made my day after a long day of travelling. The fact that there was underground parking was a bonus. I felt safe and the room was spacious and practical in terms of workspace, bathroom layout, mini kitchen and space to lounge about

Cons:

Nothing. I am definately returning to this hotel when I travel to Windhoek again

2026-02-26 • via Nuitee
O
Owen • couple • za
10
Amazing. Great staff
Pros:

Value for money and nice location

Cons:

The restaurant very close to it closes very early

2026-02-23 • via Nuitee
D
Daleen • extended_group • za
10
Lovely
Pros:

Everything

Cons:

Nothing

2026-02-23 • via Nuitee
F
Frans • solo_traveller • na
10
2026-02-23 • via Nuitee
M
MURIEL NKONDE • solo_traveller • zm
7
2026-02-23 • via Nuitee
J
John • couple • na
9
Perfect experience
Pros:

Exceptionally clean rooms and the staff was very friendly. The rooms are spacious and the bed was comfortable.

Cons:

Overall exceeded my expectations, nothing to complain about

2026-02-14 • via Nuitee
K
kelebogile • couple • za
6
2026-02-11 • via Nuitee