Canopy By Hilton Ithaca Downtown

Hotels
•
Canopy by Hilton
9 (597 reviews)
324 East State Street , Ithaca , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Expensive parking
Cleanliness issues
Limited on-site amenities

Categories

Cleanliness
8.5
Mixed sentiment from feedback about rooms and pools, indicates some cleanliness issues.
Service
9.5
Overall positive comments about staff helpfulness and service quality.
Location
9.5
Convenient location mentioned several times, close to downtown.
Room Quality
9.5
Rooms described as comfortable and spacious, with friendly accommodations.
Amenities
8.5
Some amenities available, but issues with parking and limited onsite options noted.
Value for Money
8.5
Perceived as expensive, especially regarding parking and restaurant options.
Food and Beverage
8.5
Breakfast pricing noted positively, but some discrepancies about costs mentioned.
Overall Experience
9.5
Overall positive experience highlighted with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:38

Property Description

Luxurious Amenities
Canopy By Hilton Ithaca Downtown offers a range of upscale amenities including free bikes, a fitness centre, and a terrace for guests to enjoy during their stay.

Modern Comforts
Guests can expect air-conditioned rooms equipped with a desk, coffee machine, fridge, minibar, and flat-screen TV. The hotel also provides a 24-hour front desk, free WiFi, and a complimentary shuttle service.

Delicious Dining Options
Start your day right with an à la carte breakfast available each morning at the hotel. Additionally, guests can unwind at the on-site restaurant and bar for a relaxing dining experience.

Experience luxury and convenience at Canopy By Hilton Ithaca Downtown. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITH

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 597 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
A
Alexandra • solo_traveller • us
8
2026-07-18 • via Nuitee
N
Nishida • family_with_children • ae
10
2026-07-15 • via Nuitee
M
Miri • solo_traveller • il
10
Pros:

Nice room, very nice staff, location ideal

2026-07-12 • via Nuitee
R
Robert • couple • sg
10
Great location and place to stay
Pros:

Great location in easy walking distance to the Commons and other Ithaca town features. Nice atmosphere in the lobby. Friendly and helpful staff. Room was cozy with nice features for luggage and other putting away other items.

Cons:

Nothing. All good.

2026-07-09 • via Nuitee
P
patricia • family_with_children • us
10
Pros:

Closeness to the commons.

Cons:

First experience of using off site parking garage.

2026-07-09 • via Nuitee
D
Deborah • solo_traveller • us
7
Pros:

Room was comfortable.

Cons:

Off site parking. Directed to one of 3 parking garages that were on other streets. As a first time visitor to Ithaca, not knowing the streets, this was very annoying.

2026-07-08 • via Nuitee
C
Christopher • couple • us
8
good location downtown, newer facilities. have to pay for parking and no breakfast
Pros:

good location, newer and clean facilities

Cons:

have to pay for parking, no breakfast included

2026-07-06 • via Nuitee
N
Nadav Barash • family_with_children • il
10
Great one night stay in Ithaca
Pros:

The hotel is very well located near the commons, the rooms are clean and big with comfy beds and great shower. breakfast is in the cafe inside the hotel and was excellent. staff was friendly and helpful.

Cons:

there is no parking

2026-07-03 • via Nuitee
X
Xianghua • couple • hk
10
Great stay and great breakfast
Pros:

Almost brand new hotel

Cons:

None

2026-07-03 • via Nuitee
J
Jane • couple • kr
9
Pros:

The staffs are friendly and the manager is very accommodating!

2026-06-30 • via Nuitee
Y
YEHEZKEL HEZI • solo_traveller • il
10
2026-06-23 • via Nuitee
J
Jeremy • solo_traveller • us
10
Pros:

Nothing bad.

Cons:

Nothing bad.

2026-06-23 • via Nuitee
M
mary • couple • us
8
2026-06-20 • via Nuitee
R
Ryan • solo_traveller • us
9
2026-06-16 • via Nuitee
A
AmirHossein • extended_group • us
7
2026-06-13 • via Nuitee
J
jbjmiller • solo_traveller • sg
7
comfortable stay overall
Pros:

good location, helpful reception staff

Cons:

1. slow service at breakfast despite there not being a crowd.
2. staff had no idea the coffee pot at the self-service station was empty one morning at breakfast, resulting in a line of people having to wait a surprisingly long time for it to be refilled.
3. we were sitting at a table near the lobby entrance, having coffee and waiting for our food to be served one morning, and a man was laying a new/fresh piece of carpet/flooring from near the entrance towards the dining area. instead of unrolling the carpet/flooring, he flapped it down. result: dust in our faces and coffee.

2026-06-11 • via Nuitee
B
Brian Rusnica • couple • us
7
Modern accommodations in downtown Ithaca
Pros:

Modern hotel, still felt brand-new in many ways. Liked the design touches for the most part throughout.

Cons:

Just some subtle weird things - bathroom design had some funky decisions like confusing faucet design; weird double doors, wide lip on the edge of the room to trip on. Our duvet was wrapped in sheets instead of a formal cover; kind of strange. There's no sign that says Canopy on the back side of the hotel where the lobby is. And then there's only one little parking lot for 15 min load-ins. A bit annoying to have to park on the street or in a garage in such a small town.

2026-06-09 • via Nuitee
Y
Yang • couple • us
4
Not recommended
Cons:

The staff were not friendly. Room is tiny. Coffee cup was dirty.

2026-06-07 • via Nuitee
J
Jason • extended_group • us
8
The room was clean and bed was comfortable. The restaurant waiter was awesome and food was great.
Pros:

Room and restaurant

Cons:

Parking

2026-06-06 • via Nuitee
A
amal • couple • sa
8
2026-06-05 • via Nuitee