Canopy By Hilton Ithaca Downtown

Hotels
Canopy by Hilton
9 (637 reviews)
324 East State Street , Ithaca , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Expensive parking
Cleanliness issues
Limited on-site amenities

Categories

Cleanliness
8.5
Mixed sentiment from feedback about rooms and pools, indicates some cleanliness issues.
Service
9.5
Overall positive comments about staff helpfulness and service quality.
Location
9.5
Convenient location mentioned several times, close to downtown.
Room Quality
9.5
Rooms described as comfortable and spacious, with friendly accommodations.
Amenities
8.5
Some amenities available, but issues with parking and limited onsite options noted.
Value for Money
8.5
Perceived as expensive, especially regarding parking and restaurant options.
Food and Beverage
8.5
Breakfast pricing noted positively, but some discrepancies about costs mentioned.
Overall Experience
9.5
Overall positive experience highlighted with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:38

Property Description

Luxurious Amenities
Canopy By Hilton Ithaca Downtown offers a range of upscale amenities including free bikes, a fitness centre, and a terrace for guests to enjoy during their stay.

Modern Comforts
Guests can expect air-conditioned rooms equipped with a desk, coffee machine, fridge, minibar, and flat-screen TV. The hotel also provides a 24-hour front desk, free WiFi, and a complimentary shuttle service.

Delicious Dining Options
Start your day right with an à la carte breakfast available each morning at the hotel. Additionally, guests can unwind at the on-site restaurant and bar for a relaxing dining experience.

Experience luxury and convenience at Canopy By Hilton Ithaca Downtown. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITH

Location

Guest Reviews

9
Based on 637 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
J
Jörg family_with_children de
10
2026-08-29 via Nuitee
G
Gabriele family_with_children it
10
Fa la sua figura
Pros:

Struttura pulita e moderna

Cons:

Nulla, la posizione non è il massimo ma c’è un trail molto vicino

2026-08-28 via Nuitee
B
Bipin solo_traveller za
9
2026-08-26 via Nuitee
P
Paul couple gb
10
A super cool stay in Ithaca NY
Pros:

It was very clean and comfortable. The staff were excellent - extremely friendly and helpful. James on reception was very good and the breakfast servers were super cheerful and went out of their way to help.

Cons:

Nothing

2026-08-25 via Nuitee
L
Levent solo_traveller tr
8
Pros:

konforlu bir odaydı. güler yüzlü personel vardı.

Cons:

Terlik yoktu. Temizlik yapılıyordu her gün. yine de bazen ufak tefek sorunlar olabiliyor. tozlar tam alınmamış olabiliyordu. Temizliğe 10 üzerinden 8 verilebilir. Otoparkı yoktu başka yere bırakıyordunuz, ücretli. yürüyerek 3-4 dk uzaklıkta.

2026-08-25 via Nuitee
A
Alexandra couple us
10
2026-08-23 via Nuitee
R
Ron couple us
10
2026-08-23 via Nuitee
C
Cheryl couple il
8
2026-08-23 via Nuitee
R
Raed solo_traveller sa
9
Great location and great vue for money
Pros:

The location, staff and shuttle.

Cons:

The furniture was a little worn out but clean

2026-08-21 via Nuitee
A
Andrey extended_group ru
9
2026-08-17 via Nuitee
M
Mary family_with_children us
4
Their failure to make pet policy clear made the entire stay stressful.
Pros:

The beds were very comfortable and the restaurant was decent with fair prices.

Cons:

This place is NOT pet friendly. They are a "dogs only" hotel per the front desk manager, and nowhere during booking was that clarified. After a 6 hour drive to get there they tried to turn us away because we traveled with our pet bird. It was an extremely stressful situation because we had nowhere else to go and I was worried about the detrimental effect leaving would have on our bird. Their lack of clarification on their website that this is a "dogs only" hotel according to the manager on duty, Tiara, was an egregious and harmful kind of bait and switch. Another manager finally gave in and made "an exception" for us (to a rule that they keep secret from the public). But they threatened to kick us out if the bird disturbed any guests.

Addtionally, the walls were paper thin and, thus, the room was noisy and the shower almost burned my skin off. There's no in-room microwave and the fridge is a single drawer. Would never recommend to anyone, especially not any animal lover.

2026-08-15 via Nuitee
P
Parveenjot couple us
10
2026-08-14 via Nuitee
N
Neil couple us
8
2026-08-14 via Nuitee
S
Sameer solo_traveller us
9
2026-08-12 via Nuitee
P
Pavle family_with_children si
9
Pros:

Breakfast food was nice, bar is nice. Nice location, clean cozy. It is close to the Commons nice location for day trips around the finger lakes area.

Cons:

The breakfast organisation was a little off. The food was OK but the time needed to be seated and to get your food was quite long. We stayed there for two nights, the first day there was a total meltdown, queues for seating, waiters running around and nothing was happening. For a breakfast place with 10 tables max it was rather odd. The second morning was better but still. The waiters did apologise.

2026-08-12 via Nuitee
H
Hall couple us
7
Meh.
Pros:

One of two elevators out most of our five day stay and hotel staff pretty much occupied the one working elevator with lots of in-out and stopping on several floors.
Great shower and bed which is most important to me.

Cons:

One of two elevators out most of our five day stay and hotel staff pretty much occupied the one working elevator with lots of in-out and stopping on several floors.
Parking an issue as none on the property.
Front desk staff not very hospital.

2026-08-12 via Nuitee
M
Miranda solo_traveller es
10
Pros:

Super comfortable room, stayed for a week and it was super spacious and comfortable. Super clean and well prepared everyday.

Cons:

Great location, nice building, great breakfast

2026-08-12 via Nuitee
C
Chantelle couple us
10
Amazing stay with your fur-babies!
Pros:

Staff were amazing!!! I brought my dog, they provided a special bag for our dog with clean up bags, treats, bowls, etc.

Cons:

N/A

2026-08-12 via Nuitee
J
Janet solo_traveller us
10
Comfortable bed, bright, spacious room,friendly staff, and location close to shopping and food.
Pros:

Breakfast was very good. The location was within walking distance to the Commons, and to many restaurants.
Becky, at the front desk, was very sweet and attentive.

2026-08-11 via Nuitee
J
Julia solo_traveller us
10
2026-08-09 via Nuitee