Canopy By Hilton Ithaca Downtown

Hotels
Canopy by Hilton
9 (579 reviews)
324 East State Street , Ithaca , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Expensive parking
Cleanliness issues
Limited on-site amenities

Categories

Cleanliness
8.5
Mixed sentiment from feedback about rooms and pools, indicates some cleanliness issues.
Service
9.5
Overall positive comments about staff helpfulness and service quality.
Location
9.5
Convenient location mentioned several times, close to downtown.
Room Quality
9.5
Rooms described as comfortable and spacious, with friendly accommodations.
Amenities
8.5
Some amenities available, but issues with parking and limited onsite options noted.
Value for Money
8.5
Perceived as expensive, especially regarding parking and restaurant options.
Food and Beverage
8.5
Breakfast pricing noted positively, but some discrepancies about costs mentioned.
Overall Experience
9.5
Overall positive experience highlighted with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:38

Property Description

Luxurious Amenities
Canopy By Hilton Ithaca Downtown offers a range of upscale amenities including free bikes, a fitness centre, and a terrace for guests to enjoy during their stay.

Modern Comforts
Guests can expect air-conditioned rooms equipped with a desk, coffee machine, fridge, minibar, and flat-screen TV. The hotel also provides a 24-hour front desk, free WiFi, and a complimentary shuttle service.

Delicious Dining Options
Start your day right with an à la carte breakfast available each morning at the hotel. Additionally, guests can unwind at the on-site restaurant and bar for a relaxing dining experience.

Experience luxury and convenience at Canopy By Hilton Ithaca Downtown. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITH

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 579 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
A
AmirHossein extended_group us
7
2026-06-13 via Nuitee
J
jbjmiller solo_traveller sg
7
comfortable stay overall
Pros:

good location, helpful reception staff

Cons:

1. slow service at breakfast despite there not being a crowd.
2. staff had no idea the coffee pot at the self-service station was empty one morning at breakfast, resulting in a line of people having to wait a surprisingly long time for it to be refilled.
3. we were sitting at a table near the lobby entrance, having coffee and waiting for our food to be served one morning, and a man was laying a new/fresh piece of carpet/flooring from near the entrance towards the dining area. instead of unrolling the carpet/flooring, he flapped it down. result: dust in our faces and coffee.

2026-06-11 via Nuitee
B
Brian Rusnica couple us
7
Modern accommodations in downtown Ithaca
Pros:

Modern hotel, still felt brand-new in many ways. Liked the design touches for the most part throughout.

Cons:

Just some subtle weird things - bathroom design had some funky decisions like confusing faucet design; weird double doors, wide lip on the edge of the room to trip on. Our duvet was wrapped in sheets instead of a formal cover; kind of strange. There's no sign that says Canopy on the back side of the hotel where the lobby is. And then there's only one little parking lot for 15 min load-ins. A bit annoying to have to park on the street or in a garage in such a small town.

2026-06-09 via Nuitee
Y
Yang couple us
4
Not recommended
Cons:

The staff were not friendly. Room is tiny. Coffee cup was dirty.

2026-06-07 via Nuitee
J
Jason extended_group us
8
The room was clean and bed was comfortable. The restaurant waiter was awesome and food was great.
Pros:

Room and restaurant

Cons:

Parking

2026-06-06 via Nuitee
A
amal couple sa
8
2026-06-05 via Nuitee
B
Benoit solo_traveller fr
8
2026-06-01 via Nuitee
J
James couple us
5
Good hotel, price is outrageous
Pros:

Good location, clean room

Cons:

Price per night is outrageous for small market like Ithaca NY, hotel knows people who stay are parents of students from Cornell

2026-05-30 via Nuitee
P
Patrick couple us
8
Great location
Pros:

Staff were very accommodating and a highlight

2026-05-26 via Nuitee
A
Alexa couple us
7
Pros:

Pretty place and walkable to Ithaca restaurants

Cons:

Rigid pet policies that were not advertised on Booking.com.

Expensive.

No onsite parking

2026-05-20 via Nuitee
J
Jennifer family_with_children us
10
2026-05-19 via Nuitee
יגאל couple il
8
נהננו מאוד
Pros:

מיקום מרכזי, נופים מדהימים, עיר יפה באזור מדהים,ארוחת בוקר אמריקאית גדולה וטובה, אי אפשר לסיים אותה בגלל כמות האוכל( אין ירקות), צוות מלון מצויין.

Cons:

באמצע השבוע בעונה זו אין הרבה מקומות פתוחים ומסעדות פתוחות, לדברי המקומיים רק בסופש, הפחים לא רוקנו ביום למחרת וכך גם ספלי הקפה.

2026-05-15 via Nuitee
D
Denis solo_traveller it
9
2026-05-12 via Nuitee
R
roi solo_traveller il
9
2026-05-09 via Nuitee
J
Jessica family_with_children us
8
Nice hotel, nice location. Parking is not onsite which is a bit inconvenient.
Pros:

Downtown location was convenient.

Cons:

Parking was not onsite.

2026-05-04 via Nuitee
E
Elisa family_with_children us
8
2026-04-30 via Nuitee
G
GEORGIOS extended_group gr
8
2026-04-27 via Nuitee
D
doron couple il
8
Pros:

מלון טוב , מיקום מצויין

Cons:

קונספט ארוחת הבוקר מאוד לא מוצלח
יש הרגשה שאתה במסעדה, מגבילים בארוחה שמוגשת ובסוף מבקשים טיפ ,מסעדה כבר אמרתי ???!!!
ממש לא מכובד

2026-04-25 via Nuitee
B
Bach solo_traveller us
10
Pros:

great to to travel with your dog - staff was amazing

2026-04-23 via Nuitee
L
Lawrence extended_group us
9
Great location, excellent staff, comfortable room
Pros:

Location is great, staff very helpful and kind. Working space in lobby area is very good.

Cons:

Carpet in bedroom really needs deep cleaning. Everything else was very clean

2026-04-21 via Nuitee