Siem Reap Palace Hotel & Spa

Nice pool

All team members were extremely friendly and helpful. It also close to the old market (600-700 meters away). Our 3-day visits to Angkor Wat etc. were flexibly organised.

All good, hotel restaurant bit pricey. Nice balconies.

Everything was great

For a relatively new hotel our stay was great. The staff are very attentive, more than willing to help with anything including carrying our very heavy suitcases down a flight of stairs!
Room was very roomy with a separate shower and toilet. Plus we were upgraded for free to a room with balcony on arrival!
Breakfast was fine but the portion sizes could have been bigger.
Pool area was really nice and relaxing. We’d definitely stay again.

location was good.very friendly staff
house cleaning was bad.sink stayed dirty for all 4 days we stayed.

We are regular travellers, we like to travel in different countries and cities. This hotel is probably the hotel we enjoyed our time the most, the best hotel experience ever! Loved the pool and facilities a lot, but it was really the hotel staff made this hotel so outstanding. Nicky trained her staff so well, our receptionist, Lilly, made sure of almost everything go smooth for us. Morgan had a stick to assist his walk, they noticed that and arranged our tours and accommodation accordingly, in such a professional way, we felt like we were important friends to them and they went so many extra miles to make sure we were comfortable and happy. I can not say enough thanks to them. We will go back to Siem Reap because of this hotel.

The front desk staff is fantastic. When we first arrived, we were greeted with a welcome drink, wet towel and mochi dessert. The ladies at the front desk were very helpful and friendly especially Lily. They made us feel very welcome and I would definitely like to return there. The only downside is there’s no elevator and we had to climb the flight of stairs to our room but the hotel reassured us that they will have an elevator in 2 months time.

Quality vs. price ratio in this hotel is unexpectedly high. I wholeheartedly recommend staying at this hotel. Everything from airport pick-up to breakfast service, cleaning and organizing Angor Wat tour was spot on. The pool is not big, but perfect for a morning or after sightseeing swim and relaxation. Located in a quiet alley, but only minutes away from the restaurants and approx 15mins by foot from Pub street. Perfect if you want to experience the quieter side of Siem Reap.

Most of the staff are very helpful and respectful. The manager Sina went out of her way to accomodate me after an unfortunate incident. The Asian breakfast and the coffee were very good. The western breakfast was not good at all.

The room and facilities were beautiful, but what really made the experience was the staff. They were so welcoming, helpful, and responsive to requests. The front desk set up tours for us as well as transportation to and from the airport, and everything turned out flawless. The location is ideal for walking pretty much anywhere in town.

The property was clean and modern everything worked flawlessly. Service was exceptional every time you walked into the hotel from the street you were greeted with a cool scented towel. The water in the pool was so crystal clean that it could’ve easily been mistaken for empty... I’m really not exaggerating.The entire staff went out of their way to ensure that everything was perfect in a very friendly and respectful way. We enjoyed it so much we extended our stay three times. I will certainly stay here again.

Prefect place to stay ! Super helpful staff ! Location is awesome . Nothing I can complain about , highly recommended!!

The hotel was super clean .room was big .bed was very comfortable. Shower was amazing . Staff very friendly. Professional. Food was excellent. Location is close to the pub street and all the restaurants and bars .

5 star just open price was cheap room was excellent staff are friendly

The hotel was quaint and nice. The staff, pool, and food and drinks were great.

Hotel is new & beautiful. Staffs are helpful & very friendly. It is conveniently located near the night market but it’s quiet since it’s inside an alley. Food in restaurant is nice too.

This is a fantastic place to stay. Was my first time in Siam Reap. From the second i walked in i was treated like royalty by the staff! Welcome drink and snack. Introduction to the property and information on tourist sites, local restaurants, etc. The room was Amazing! The shower, the bed, even the tv selections was great. The pool is also beautiful! Plus poolside drinks and food service was incredible. Also the prices are very good. I wish i could remember everyones names. The girls that work the front desk are so kind and accommodating. And the servers at the restaurant and pool were great. Never waited for anything. They were ready to serve. I will definitely be staying here again. Thank you all!

Incredible staff! Very helpful, wonderful to chat with, and very informative about the surrounding area. The food and room service is great, and the room is absolutely spotless. This is a perfect hotel, in a great area with great people working there. I would always recommend staying here if visiting Siem Reap.

Top notch service! Served us like vip guest!
Good location! Nice food! We stayed 3 accomodation in total of our trip but none of them are great like this property! Very recommend