Hotel City Inn

Hotels
6.1 (79 reviews)
S 21/116, L-14, Opp. Cantt Railway Station, Parade Kothi , Varanasi , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very convenient location (next to/opposite station)
Good breakfast and generally positive food feedback
Several mentions of courteous/friendly staff
Gated parking and arrangements for drivers
Updated lobby and occasional clean rooms
Cons:
Unclean/dirty bathrooms, dust from construction and reports of cockroaches
Old furniture and dated bathroom fittings; some damp rooms
Perceived as overpriced with extra/hidden charges
Rude or unprofessional reception/management reported
Lack of some amenities (locker) and ongoing construction noise

Categories

Cleanliness
4
Multiple reviews report unclean bathrooms, dust from construction, cockroach presence and damp rooms — clear negative sentiment on cleanliness.
Service
6.5
Mixed feedback: several guests praise courteous and helpful staff, but there are multiple reports of rude reception, an arrogant manager and poor behaviour for online bookings.
Location
8.5
Consistently praised — convenient location opposite the station and easy access to transport; repeatedly highlighted as a strong point.
Room Quality
4.5
Many comments about old furniture, dated fittings, damp or cluttered rooms though a few guests noted clean rooms and functioning hot water.
Amenities
5.5
Mixed: gated parking and driver arrangements cited positively, but missing locker, old amenities and ongoing construction reduce the score.
Value for Money
4.5
Frequent complaints about being overpriced, unexpected extra charges for occupants and poor value relative to the price paid.
Food and Beverage
7.5
Generally positive comments about breakfast and restaurant food, though there are isolated reports of poor restaurant service and a bad meal experience.
Overall Experience
7.8
Overall mixed experience: strong location and good food/staff in many stays, but recurring cleanliness, room quality and pricing issues negatively affect overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Luxurious Accommodation

Hotel City Inn offers air-conditioned guest rooms equipped with modern amenities such as a personal safe, tea/coffee making facilities, and a flat-screen TV. The en suite bathrooms are stocked with complimentary toiletries and a hairdryer for your convenience.

Relaxation and Wellness

Indulge in a rejuvenating massage service or unwind in the sauna rooms during your stay at City Inn. The hotel's fitness centre is perfect for guests looking to stay active while traveling. Let the professional staff assist you in making travel arrangements at the tour desk.

Culinary Delights

Savor a delectable array of continental, Chinese, and North Indian dishes at the on-site restaurant. For ultimate convenience, take advantage of the 24-hour room service for a meal in the comfort of your room.

Experience luxury and comfort at Hotel City Inn. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 10 years old stay for free when using an available extra bed.
    People 11 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.1
Based on 79 reviews
Cleanliness: 4
Service: 6.5
Location: 8.5
Room Quality: 4.5
Amenities: 5.5
Value for Money: 4.5
Food and Beverage: 7.5
Overall Experience: 7.8
P
pradip kumar • couple • in
6
Stay is ok
Pros:

Food is very good. Location is also good.

Cons:

Furniture and bathroom fittings are very old.Locker is not provided in the room.

2026-02-26 • via Nuitee
S
Sebastian • couple • ch
8
2026-02-10 • via Nuitee
S
Shailendra • family_with_children • in
5
2025-11-17 • via Nuitee
A
Anup • family_with_children • in
7
Stay was ok considering our purpose was only temple visit
Pros:

Location

Cons:

Room was damp and not clean

2025-11-16 • via Nuitee
R
Roy • family_with_children • in
1
2025-11-06 • via Nuitee
N
Neil • solo_traveller • gb
10
Pros:

This is the 5 time I have stayed here and one of the longest, 12 nights. The staff were all very courteous, plenty to choose from at breakfast, whether indian or international, the rooms were clean and hot water most of the time. I will be returning again.

2025-10-27 • via Nuitee
A
Ashphak • family_with_children • in
10
When you going to Varanasi plz stay in city hotel
Pros:

Nice place and good service

Cons:

Nice

2025-10-26 • via Nuitee
R
Roy • family_with_children • in
1
2025-10-07 • via Nuitee
V
Vikas Chandra • family_with_children • in
10
2025-08-13 • via Nuitee
S
Sumit • family with young children • in
7
Good
Pros:

Average

Cons:

Average

2025-06-15 • via Nuitee
A
Arya • family with young children • in
8
Very good
2025-06-06 • via Nuitee
S
Saurabh • review category business travellers • in
6
It’s was ok, as official, so stayed for nought for sleep. But seems to be costly
Pros:

Its location

Cons:

It’s a old property now it seems with very old furniture and all other amenities

2025-05-30 • via Nuitee
L
Laxmi • family with young children • in
7
Good
2025-05-19 • via Nuitee
A
Akhilesh • young couple • in
8
Very good
2025-05-16 • via Nuitee
R
Rajbhar • family with young children • in
10
Exceptional
Pros:

Excellent service, good behaviour and neat and clean

2025-05-12 • via Nuitee
P
Prashant • solo traveller • in
7
Good
2025-05-09 • via Nuitee
M
Mukesh • young couple • in
10
Exceptional
2025-05-07 • via Nuitee
R
Raman • family with young children • in
10
Exceptional
Pros:

Ok

Cons:

Ok

2025-05-04 • via Nuitee
R
Rohit • review category business travellers • in
8
Very good
2025-05-01 • via Nuitee
Y
Yelisetty • family with young children • in
9
comfortable
Pros:

excellent

Cons:

good

2025-04-10 • via Nuitee