Hôtel & SPA Oceania L'Univers Tours

Hotels
8.4 (2108 reviews)
5, boulevard Heurteloup , Tours , fr

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Centrally located
Friendly and professional staff
Spacious and elegant rooms
Cons:
Heating issues
Some amenities not in service
Breakfast cost concerns

Categories

Cleanliness
8.01
General positive remarks, but some concerns about details like maintenance of facilities.
Service
8.78
Staff were very helpful and showed professionalism in addressing issues.
Location
9.02
Centrally located with easy access to attractions.
Room Quality
8.17
Rooms were spacious and elegant, but some reported issues with heating.
Amenities
8.5
Good amenities including pool and jacuzzi, though some not functioning.
Value for Money
8.26
Mostly viewed positively with some concerns regarding the breakfast pricing.
Food and Beverage
8.11
Good breakfast options noted, but some improvements suggested in dining services.
Overall Experience
8.38
Overall enjoyable stay with minor issues addressed promptly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:31

Property Description

Luxurious Accommodation in Tours

Bistro-Style Dining and 24-Hour Service
Indulge in delectable meals at the bistro-style restaurant and enjoy round-the-clock room service and front desk assistance.

Relaxation and Convenience
Unwind in the spa's hot tub, stay connected with free WiFi, and make use of the business centre and vending machines for added convenience.

Experience the charm of Tours with Oceania L'Univers Tours as your luxurious accommodation choice. Book now for an unforgettable stay!

Important information:

The restaurant is open Monday to Friday from 12:00 until 14:30 and from 19:00 until 21:30.

The credit card used for booking will be requested upon arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 2108 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.17
Amenities: 8.5
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.38
M
Mylene couple fr
9
Accueil et emplacement très performant
Pros:

Emplacement parfait avec parking
accueil très professionnel
Petit déjeuner très varié

Cons:

Service au restaurant de l’hôtel
1 er plat au bout de 1h30 et en plus erreur sur le plat serveuse qui a tout gâché

2026-07-04 via Nuitee
A
AURORE couple fr
10
Week-end en duo à Tours
Pros:

L’accueil au top, l’emplacement et le charme du hall, le petit déjeuner avec beaucoup de choix.
Pas eu le temps de profiter de la piscine, la prochaine fois 😉

Cons:

Un peu déçue par le confort de la literie mais rien de dramatique.

2026-07-04 via Nuitee
B
bart couple nl
6
2026-07-03 via Nuitee
C
Cristine couple br
9
Pros:

Bom tamanho de quarto. Café da manhã excelente! Funcionários muito atenciosos e gentis.

Cons:

Não tinha frigobar no quarto. Não me atentei a isso na reserva e fui surpreendida.

2026-07-02 via Nuitee
J
Jane couple gb
8
Pros:

Great location
Comfortable bed with great shower and bathroom products

Cons:

Breakfast very limited

2026-07-02 via Nuitee
G
Graham couple gb
7
Convenient location for a quick visit to Tours.
Pros:

Secure Parking garage, nice bar.

Cons:

Breakfast choice is limited, coffee machine in room was not working.

2026-07-02 via Nuitee
E
Erwin couple be
4
Teleurgesteld
Pros:

Ligging

Cons:

Kamer ontbijt, geen laadpaal

2026-07-02 via Nuitee
C
christophe solo_traveller fr
9
Pros:

À deux pas de l’hôtel de ville de Tours un établissement dont les chambres ont été rénovées.

Cons:

Ascenseur et moquettes couloirs en décrépitude 9

2026-07-01 via Nuitee
W
Wolfgang couple de
7
2026-07-01 via Nuitee
A
António Miguel couple fr
8
2026-07-01 via Nuitee
O
Odette couple nl
8
2026-06-30 via Nuitee
A
Andrew couple gb
9
Perfect stay, will be back again to explore more of Tours
Pros:

The location is close to the shops, restaurants and the river. The breakfast has a great selection to suit all guests.

Cons:

The purple decor on the corridor walls looks a bit tacky, and looks out of place compared with the main reception area and lounge.

2026-06-30 via Nuitee
J
jean couple fr
9
Très bien pour une étape
Pros:

Très central et confortable.
Chambre claire et moderne.

Cons:

Plus de place au restaurant, même en réservant dès notre arrivée.
La salle de bain est séparée la chambre par une grande paroi de verre. Ce qui peut être dérangeant l’un des occupants risque de déranger l’autre s’il veut allumer la lumière dans la salle de bains.

2026-06-30 via Nuitee
A
alexandra couple fr
9
2026-06-30 via Nuitee
D
derhy couple fr
3
Emplacement centrale idéal mais, on est bien loin du standing d’un vrai 4 étoiles 😞
Pros:

L’emplacement est parfait lorsqu’on souhaite être en cœur de ville.

Cons:

Les vitres qui séparent la salle de bain de la chambre étaient cassées, laissant place à un grand trou. J’occupais cette chambre avec mon fils et donc il était d’autant plus important pour nous d’avoir une salle de bain fermée (sans vue directe sur la douche depuis la chambre).

La piscine de l’hôtel est minuscule et elle se trouve dans un espace clos où la température est très élevée. Tout petit Jacuzzi présent mais vide !!!

Pas de climatisation dans les étages. Lorsqu’il fait chaud, les couloirs de l’hôtel sont très désagréables à traverser. Heureusement, la climatisation des chambres fonctionne bien.

2026-06-29 via Nuitee
M
M couple be
7
2026-06-29 via Nuitee
C
Catherine couple be
8
Nikel
Pros:

Le garage c est top

Cons:

Rien

2026-06-29 via Nuitee
H
Heiner Filthaut solo_traveller de
9
Pros:

Tolle Lage und die großen Zimmer

2026-06-29 via Nuitee
T
Tunde extended_group hu
9
Pros:

Elhelyezkedés, tisztaság

Cons:

Étterem zarva vasárnap

2026-06-29 via Nuitee
J
John solo_traveller gb
5
A forgettable stay in a smug hotel.
Pros:

Central Location. Garage parking.

Cons:

Low seating. Restaurant closure Sunday.

2026-06-29 via Nuitee