Hôtel & SPA Oceania L'Univers Tours

Hotels
8.4 (2033 reviews)
5, boulevard Heurteloup , Tours , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Centrally located
Friendly and professional staff
Spacious and elegant rooms
Cons:
Heating issues
Some amenities not in service
Breakfast cost concerns

Categories

Cleanliness
8.01
General positive remarks, but some concerns about details like maintenance of facilities.
Service
8.78
Staff were very helpful and showed professionalism in addressing issues.
Location
9.02
Centrally located with easy access to attractions.
Room Quality
8.17
Rooms were spacious and elegant, but some reported issues with heating.
Amenities
8.5
Good amenities including pool and jacuzzi, though some not functioning.
Value for Money
8.26
Mostly viewed positively with some concerns regarding the breakfast pricing.
Food and Beverage
8.11
Good breakfast options noted, but some improvements suggested in dining services.
Overall Experience
8.38
Overall enjoyable stay with minor issues addressed promptly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:31

Property Description

Luxurious Accommodation in Tours

Bistro-Style Dining and 24-Hour Service
Indulge in delectable meals at the bistro-style restaurant and enjoy round-the-clock room service and front desk assistance.

Relaxation and Convenience
Unwind in the spa's hot tub, stay connected with free WiFi, and make use of the business centre and vending machines for added convenience.

Experience the charm of Tours with Oceania L'Univers Tours as your luxurious accommodation choice. Book now for an unforgettable stay!

Important information:

The restaurant is open Monday to Friday from 12:00 until 14:30 and from 19:00 until 21:30.

The credit card used for booking will be requested upon arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 2033 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.17
Amenities: 8.5
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.38
M
Michael • couple • fr
7
Pros:

Comfortable but needs renovation

Cons:

Lighting poor. In hall n there are stools scattered around whivh easily trip the unwary better lighting required

2026-05-29 • via Nuitee
O
Olivier • solo_traveller • fr
3
Hotel 3 ETOILES oui mais surtout pas 4 étoiles .
Pros:

Le parking pour PMR mais un peu cher ,25 € !

Cons:

Une chambre handicapée jamais demandée .
L accueil dans la salle des petits dejeuners sans aucune courtoisie ni amabilité...le sourire ,la serveuse ne connaît pas .Pour démarrer, la journée ainsi ,ça laisse des traces et donc pas un bon souvenir de votre hôtel. Enfin ,une facture élevée pour une prestation très moyenne.

2026-05-28 • via Nuitee
P
Paul • couple • gb
9
A lovely comfortable stay, we would definitely stay again and recommend it
Pros:

Firstly, we were offered a room upgrade for free. Our room was spacious, clean and comfortable. Our bed was huge, the bathroom was excellent to. The bar man was very helpful in assisting us with recommending drinks that we weren't familiar with. Reception and breakfast staff were very friendly and helpful, and spoke perfect English. Good central location

Cons:

There wasn't anything that we didn't like but future travellers should be aware that parking needs booking in advance and the hotel is on a fairly busy street

2026-05-28 • via Nuitee
S
Samuel • couple • fr
10
2026-05-27 • via Nuitee
C
Christine • couple • fr
10
Pros:

Situation
Propreté
Très belle décoration
Bel établissement

2026-05-26 • via Nuitee
S
Sam Arbouch • solo_traveller • fr
8
2026-05-26 • via Nuitee
D
Derek • couple • gb
9
Very relaxing
Pros:

Location was good.

Cons:

Nothing

2026-05-25 • via Nuitee
R
rogerio • extended_group • br
8
Poderia melhorar na relação funcionarios e hospedes.
Pros:

Localização e tamanho do quarto.

Cons:

O café no primeiro dia não conseguíamos nem entrar de tanta gente, espaço é pequeno e sentimos poucos funcionários pra cuidar de tanta gente.

2026-05-25 • via Nuitee
S
Severine • extended_group • fr
9
2026-05-24 • via Nuitee
A
Aloysia MPL • solo_traveller • fr
10
Pros:

L accueil et l'emplacement

2026-05-24 • via Nuitee
A
Aristoteles • solo_traveller • es
7
Pros:

La ubicación

Cons:

Muy antiguo todo

2026-05-24 • via Nuitee
G
Guillaume • couple • fr
7
Pas mal
2026-05-24 • via Nuitee
J
jean-luc • couple • fr
9
Très bon séjour,belle chambre,bonne table et piscine agréable à l’arrivée pour une bonne détente.Le personnel très aimab
Pros:

La situation en plein centre de TOURS.Le parking de l’hôtel très appréciable .La piscine intérieure et le restaurant.

Cons:

Le jacuzzi était en panne.

2026-05-24 • via Nuitee
F
Francois • couple • fr
10
Toutes les conditions pour un super séjour
Pros:

Super bien placé

Cons:

Rien vraiment rien

2026-05-24 • via Nuitee
D
Davide • couple • ae
10
2026-05-23 • via Nuitee
T
Ted • solo_traveller • us
10
2026-05-22 • via Nuitee
M
MERIEM • family_with_children • fr
7
Peu mieux faire ..
Pros:

la chambre était propre et emplacement centre ville super
petit déjeuner moyen

Cons:

par contre pas de mini frigidaire dans la chambre.
Pour ce type d'hôtel ce n'et pas normal
Si vous avez des médicaments à mettre au frais durant votre séjour comme nous, vous serez obligé d'accrocher un sac à l'extérieur de la fenêtre de la chambre pour à défaut se servir de la fraichir de la nuit
TRÉS MOYEN surtout quand on voit le prix de la chambre........

2026-05-21 • via Nuitee
R
Rudolf • couple • de
7
Die zentrale Lage mit Parkmöglichkeit hat uns sehr gefallen.
Pros:

Die zentrale Lage mit Parkmöglichkeit war sehr gut. Das Frühstück war gut. Die Ausstattung war gut, zwar nicht modern, für einen kurzen Aufenthalt aber ok. Das Personal war sehr hilfreich und freundlich.

Cons:

Fehlanzeige

2026-05-21 • via Nuitee
A
Anne Cécile • couple • fr
6
2026-05-20 • via Nuitee
M
MC3006 • couple • ch
8
2026-05-20 • via Nuitee