Hôtel & SPA Oceania L'Univers Tours

Hotels
8.4 (1908 reviews)
5, boulevard Heurteloup , Tours , fr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Centrally located
Friendly and professional staff
Spacious and elegant rooms
Cons:
Heating issues
Some amenities not in service
Breakfast cost concerns

Categories

Cleanliness
8.01
General positive remarks, but some concerns about details like maintenance of facilities.
Service
8.78
Staff were very helpful and showed professionalism in addressing issues.
Location
9.02
Centrally located with easy access to attractions.
Room Quality
8.17
Rooms were spacious and elegant, but some reported issues with heating.
Amenities
8.5
Good amenities including pool and jacuzzi, though some not functioning.
Value for Money
8.26
Mostly viewed positively with some concerns regarding the breakfast pricing.
Food and Beverage
8.11
Good breakfast options noted, but some improvements suggested in dining services.
Overall Experience
8.38
Overall enjoyable stay with minor issues addressed promptly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:31

Property Description

Luxurious Accommodation in Tours

Bistro-Style Dining and 24-Hour Service
Indulge in delectable meals at the bistro-style restaurant and enjoy round-the-clock room service and front desk assistance.

Relaxation and Convenience
Unwind in the spa's hot tub, stay connected with free WiFi, and make use of the business centre and vending machines for added convenience.

Experience the charm of Tours with Oceania L'Univers Tours as your luxurious accommodation choice. Book now for an unforgettable stay!

Important information:

The restaurant is open Monday to Friday from 12:00 until 14:30 and from 19:00 until 21:30.

The credit card used for booking will be requested upon arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1908 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.17
Amenities: 8.5
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.38
M
Marie-Theres couple de
7
Gute Zwischenstopp
Pros:

Die Lage ist sehr zentral, die Lobby und die Hotelbar sind sehr schön.

Cons:

Die Zimmer sind etwas in die Jahre gekommen. Die Garage ist sehr eng und man sollte hier wirklich sicher ein und ausparken können.

2026-03-06 via Nuitee
V
Virginie couple fr
8
Excellent séjour si on retire l’épisode SPA.
Pros:

Super accueil. Hôtel parfaitement situé. Les rideaux des chambres sont parfait car ils ne laissent entrer aucune lumière.

Cons:

Le SPA est un peu vieillissant et le jacuzzi était froid et ne marchait pas très bien.

2026-03-06 via Nuitee
A
Anne solo_traveller fr
9
très bon séjour
Pros:

chambre très confortable. check in/out efficaces. très bon accueil

Cons:

les ascenseurs !

2026-03-05 via Nuitee
X
XAVIER couple fr
9
2026-03-05 via Nuitee
Y
YASSINE couple fr
10
Pros:

la totalité ⭐️⭐️⭐️⭐️⭐️

2026-03-04 via Nuitee
M
Michal couple il
10
נהננו
Pros:

מיקום.
חניה.
ארוחת ערב נהדרת.

2026-03-04 via Nuitee
A
Audrey couple fr
10
2026-03-03 via Nuitee
B
bernard couple fr
10
Très agréable séjour
Pros:

Très bien placé

Cons:

Accès au parking

2026-03-02 via Nuitee
B
Boris couple fr
10
2026-03-01 via Nuitee
A
Arnaud couple fr
9
2026-03-01 via Nuitee
L
le deuff couple fr
9
Parfait
Pros:

Massage au top et personnel au petit soin et emplacement parfait👍

Cons:

Piscine et jacuzzi un peu froid

2026-03-01 via Nuitee
R
Roy couple fr
8
2026-02-25 via Nuitee
G
Gildas couple fr
8
Pros:

Très bon accueil dans ce très bel hôtel confortable et silencieux disposant d'une piscine intérieure et d'un spa très agréable.
Très bien placé au centre de Tours

Cons:

Déçu par le petit déjeuner salle trop petite encombrée, peu de choix avec une qualité très standard, pas à la hauteur d'un 4 étoiles, rapport qualité prix médiocre

2026-02-23 via Nuitee
M
Mohamed couple fr
9
2026-02-23 via Nuitee
C
Chanal couple fr
6
sejour moyen
Pros:

l'acceuil chaleureux

Cons:

le diner au restaurant
pas de chauffage dans la salle de bains

2026-02-22 via Nuitee
L
Luis Guerra couple pt
9
2026-02-22 via Nuitee
E
Elsa C. solo_traveller fr
7
Un potentiel mais un peu delaissé
Pros:

Le cadre et l emplacement

Cons:

La mention spa est un peu mensongère. Une piscine froide, un hammam fermé et le jacuzzi avec des scotch qui bloquent l enclenchement des jets.
Les gens en sous vêtements dans la piscine sans que de contrôle ne soit effectués. Quant a la salle de sport c est plus un coin cardio mais qui manque d équipement simple comme bouteille d eau serviettes. Seul un tapis elimé ..bref pas très 4*.

2026-02-14 via Nuitee
L
Lillian couple gb
9
Overnight stay we have stayed several times
Pros:

Location and very nice room

2026-02-14 via Nuitee
A
Antoine couple fr
10
2026-02-13 via Nuitee
F
Fabrice couple fr
9
2026-02-13 via Nuitee