Wyndham Garden Norfolk Downtown

Hotels
Wyndham Garden
6.7 (1234 reviews)
700 Monticello Avenue , Norfolk , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
5.16
Mentioned issues with bugs in the bed and a room that smelled like weed led to a perception of poor cleanliness.
Service
7.63
Mixed sentiments, with some positive mentions of helpful staff, particularly Ms. Debra Henry, offset by negative experiences with unprofessional staff.
Location
8.67
Guests appreciated the location as being near food and entertainment, favorable for their stay.
Room Quality
5.12
Problems with room heat and insufficient amenities affected the perceived room quality.
Amenities
7.15
Amenities were decent, but issues such as AC problems and missing room fixtures lowered the score.
Value for Money
6.11
The $15 breakfast charge and $30 parking fee were noted as drawbacks, affecting perceived value for money.
Food and Beverage
7.16
General appreciation for food quality, especially breakfast, despite some negative experiences.
Overall Experience
6.63
Overall sentiment was mixed, with some guests having good experiences while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:50

Property Description

Convenient Location
Situated across from Norfolk Scope Arena and Chrysler Hall, the Wyndham Garden Norfolk Downtown offers easy access to major event venues.

Comfortable Accommodations
Each guestroom is equipped with modern amenities including free WiFi, cable TV, coffee maker, refrigerator, microwave, and hairdryer for a relaxing stay.

Dining and Recreation
Enjoy delicious meals at The Black Tuna Bar & Grill, relax by the outdoor pool, and stay active at the fitness and business centers during your stay.

Plan your next visit to Norfolk, Virginia and experience the convenience and comfort of Wyndham Garden Norfolk Downtown.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

6.7
Based on 1234 reviews
Cleanliness: 5.16
Service: 7.63
Location: 8.67
Room Quality: 5.12
Amenities: 7.15
Value for Money: 6.11
Food and Beverage: 7.16
Overall Experience: 6.63
J
Janie couple us
9
Great location…lots of things to do all around us.
Pros:

Very clean. Everyone was friendly and happy to help.

Cons:

No free breakfast

2026-04-04 via Nuitee
S
Samantha couple us
3
Thankful it was just one night.
Pros:

Close to concert venue

Cons:

Bed was very noisy, tv didn’t work, barn door for bathroom door- had to hear everything each other did in there! Not very welcoming, had a hold place on card which is understandable, but had to run it three times because they said it wouldn’t go through which end up putting three holds on my account for a few days! Parking is awful! Dresser was broken, drawers wouldn’t shut, almost hit our shins a few times.

2026-04-01 via Nuitee
S
Stefanie couple us
7
Pros:

Late check in seemed to bug the lady with BIG GLASSES behind the desk! Just like she was so bothered by our pizza delivery there next night! My husband said she was RUDE! That says allot!

Cons:

Front desk lady with big glasses and the elevator issues.

2026-04-01 via Nuitee
M
Michelle couple us
6
It was ok for the one night that I was there. If my start was longer I couldn’t have stayed there
Pros:

It was convenient.

Cons:

Roaches and rude staff.

2026-03-31 via Nuitee
D
Darrrisha solo_traveller us
5
Pros:

I liked that it was a lot of things near me businesses wise and close to my event .

Cons:

I did t like the water pressure was low , there was no microwave in the room to heat up my food and the ac kept me up because it was loud .

2026-03-31 via Nuitee
R
Roulack family_with_children us
10
Very nice clean hotel
Pros:

Very clean, nice staff, right downtown Norfolk by everything walking distance

Cons:

N/a

2026-03-30 via Nuitee
J
Juana couple us
8
I had a wonderful stay and truly have no complaints. The room was spotless, and the view was stunning and incredibly rel
2026-03-29 via Nuitee
M
Madelin family_with_children us
8
2026-03-28 via Nuitee
N
Nicole couple us
7
2026-03-26 via Nuitee
G
Genesis solo_traveller us
8
2026-03-26 via Nuitee
D
darian couple us
7
It was ok beds where to small it made us very uncomfortable
Pros:

Didn't eat at the hotel

Cons:

Beds where to small

2026-03-25 via Nuitee
R
Rebecca couple us
10
Pros:

Super clean

Cons:

Parking

2026-03-25 via Nuitee
D
Douglas family_with_children us
8
2026-03-24 via Nuitee
P
pillow1x couple us
4
Frustrated that there was bugs
Pros:

It has a nice lobby and at first glance the room is really nice.

Cons:

The room had a cockroach in the bathroom and the AC didn’t work

2026-03-23 via Nuitee
D
Diego family_with_children us
10
2026-03-23 via Nuitee
A
Arriel couple us
6
Good
Pros:

The bed was sooooo comfortable. Slept like a baby!

Cons:

No hot water! The water was luke warm at best. The shower turned ice cold while i was in it!

2026-03-23 via Nuitee
T
Treliease couple us
10
2026-03-23 via Nuitee
L
Lillian couple us
9
2026-03-22 via Nuitee
A
Anna extended_group us
1
It was dirty, and not welcoming. They need a new management, and a housekeeping staff that knows and does their jobs. I
Pros:

Location

Cons:

Dirty

2026-03-22 via Nuitee
T
Tyeva couple us
10
2026-03-21 via Nuitee