Wyndham Garden Norfolk Downtown

Hotels
•
Wyndham Garden
6.7 (1526 reviews)
700 Monticello Avenue , Norfolk , US
+1 757-986-9573

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
5.16
Mentioned issues with bugs in the bed and a room that smelled like weed led to a perception of poor cleanliness.
Service
7.63
Mixed sentiments, with some positive mentions of helpful staff, particularly Ms. Debra Henry, offset by negative experiences with unprofessional staff.
Location
8.67
Guests appreciated the location as being near food and entertainment, favorable for their stay.
Room Quality
5.12
Problems with room heat and insufficient amenities affected the perceived room quality.
Amenities
7.15
Amenities were decent, but issues such as AC problems and missing room fixtures lowered the score.
Value for Money
6.11
The $15 breakfast charge and $30 parking fee were noted as drawbacks, affecting perceived value for money.
Food and Beverage
7.16
General appreciation for food quality, especially breakfast, despite some negative experiences.
Overall Experience
6.63
Overall sentiment was mixed, with some guests having good experiences while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:50

Property Description

Convenient Location
Situated across from Norfolk Scope Arena and Chrysler Hall, the Wyndham Garden Norfolk Downtown offers easy access to major event venues.

Comfortable Accommodations
Each guestroom is equipped with modern amenities including free WiFi, cable TV, coffee maker, refrigerator, microwave, and hairdryer for a relaxing stay.

Dining and Recreation
Enjoy delicious meals at The Black Tuna Bar & Grill, relax by the outdoor pool, and stay active at the fitness and business centers during your stay.

Plan your next visit to Norfolk, Virginia and experience the convenience and comfort of Wyndham Garden Norfolk Downtown.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

6.7
Based on 1526 reviews
Cleanliness: 5.16
Service: 7.63
Location: 8.67
Room Quality: 5.12
Amenities: 7.15
Value for Money: 6.11
Food and Beverage: 7.16
Overall Experience: 6.63
K
Kathryn • family_with_children • us
1
Very disappointed and will never stay again.
Pros:

When checking out we spoke with Deb about the issues we encountered and she was wonderful and provided us with a generous discount.

Cons:

Our toilet was clogged no one ever came to fix it. We called guest services at 9pm and was told someone would be up. We waited up 2 hours and no one came. Called again in the morning and we were told no one was there to fix it. Also, the light was out in our room and there was mold on the wall. We will never stay again.

2026-10-24 • via Nuitee
M
Monique • family_with_children • us
1
2026-10-23 • via Nuitee
W
Wanesha • couple • us
9
Pros:

Zy

2026-10-22 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-10-22 • via Nuitee
M
Melba • solo_traveller • us
5
2026-10-22 • via Nuitee
S
Songate • solo_traveller • in
10
2026-10-21 • via Nuitee
M
Margi Drinker • couple • us
1
Poor
Pros:

location

Cons:

The water faucet in the bathroom left black chips in water. It was undrinkable.

2026-10-21 • via Nuitee
A
alliyah • couple • us
9
2026-10-20 • via Nuitee
R
Richard • couple • us
9
2026-10-19 • via Nuitee
D
Doretha • couple • us
5
I'm not sure if I will stay here again.
Pros:

The bed was comfortable. The hotel was pretty clean. The desk person that worked in the morning was very accommodating.

Cons:

When we arrived the desk person was not very friendly. She seemed like she was having a bad day. The keys to our room did not work. There was a problem with several rooms. Someone had to let us in our room each time we went out. Only one elevator out of 4 was working. The rooms although fairly clean need a little updating.

2026-10-19 • via Nuitee
R
Rochelle • couple • us
6
Pros:

The rooms was nice.

Cons:

The elevators could do a lot of upgrade. It was making so much noise when it stopped on the floor. It wasn’t even with the floor and the bathrooms they could invest in higher tallest seats the toilets are too low to the floor for a tall person

2026-10-19 • via Nuitee
P
Pauline • extended_group • us
1
Trash! The worse experience I've had in such a long time. I would not recommend this place!!
Pros:

I liked the bed and pillows. They were super comfortable and clean

Cons:

The roof leaked, the bathroom tub appeared dirty even when housekeeping cleaned our room. The refrigerator wouldn't stay cold. All the drinks stayed room temperature. the AC kept turning off. We were so disappointed especially for the price we paid. Had I known the hotel would be so run down and so unappealing, I would have stayed away. Only one working elevator which made such a ruckus it scared me every time. The walls are so thin --you can hear the conversations in the next room. Absolutely ridiculous. If I could give a zero rating, I would...

2026-10-16 • via Nuitee
T
Tom • couple • us
4
2026-10-15 • via Nuitee
D
Dean • couple • us
2
2026-10-15 • via Nuitee
M
Miles • solo_traveller • us
6
A nice room but no hot water in the shower.
Pros:

The room was quiet and roomy, with a good view of Norfolk. The bed was comfortable. The best part of the hotel was the Bistro that was on the first floor.

Cons:

The shower lacked hot water. The best it could do was almost luke warm with a touch of cold.

2026-10-12 • via Nuitee
J
jayden • family_with_children • us
3
Cons:

scary elevator rides no water broken ac

2026-10-11 • via Nuitee
A
Angela • couple • us
2
Won’t be back !!
Pros:

You had to pay to park and pay for breakfast like $180.00 a normal guy isn’t enough

Cons:

Location is in the hood lighting was horrible, had to pay to park and pay for breakfast.

2026-10-10 • via Nuitee
T
Tamera • couple • us
4
It served its purpose for an overnight stay I will not book again here.
Pros:

It’s conveniently located close to where I needed to be

Cons:

The shower was outdated even with the stopper pulled all the way up it did not drain properly, no one wants to waddle in their own “dirt” the rooms are outdated with rust on the baseboards and even under the unit it was stuffed with appeared to be paper in a hole. The sink and tub clearly was painted over and just looked old. We parked not knowing to pull up to the ramp to check in so we are lugging our bags up stairs and the ramp says “cars only” fairly confusing. Out of the 4 elevators only 1 was working, this is homecoming weekend this should’ve been addressed or proper signage. The young lady staff member with glasses working 10/9/26 after 5:00 pm didn’t even review the amenities upon check in, just gave me a memeber bag, was on her personal cell phone, didn’t even point us in the direction of the elevator, didn’t review breakfast or anything, ice machine, nothing!

2026-10-10 • via Nuitee
E
Erica • family_with_children • us
9
2026-10-08 • via Nuitee
L
Latasha • couple • us
9
2026-10-08 • via Nuitee