Wyndham Garden Norfolk Downtown

Hotels
Wyndham Garden
6.7 (1429 reviews)
700 Monticello Avenue , Norfolk , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
5.16
Mentioned issues with bugs in the bed and a room that smelled like weed led to a perception of poor cleanliness.
Service
7.63
Mixed sentiments, with some positive mentions of helpful staff, particularly Ms. Debra Henry, offset by negative experiences with unprofessional staff.
Location
8.67
Guests appreciated the location as being near food and entertainment, favorable for their stay.
Room Quality
5.12
Problems with room heat and insufficient amenities affected the perceived room quality.
Amenities
7.15
Amenities were decent, but issues such as AC problems and missing room fixtures lowered the score.
Value for Money
6.11
The $15 breakfast charge and $30 parking fee were noted as drawbacks, affecting perceived value for money.
Food and Beverage
7.16
General appreciation for food quality, especially breakfast, despite some negative experiences.
Overall Experience
6.63
Overall sentiment was mixed, with some guests having good experiences while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:50

Property Description

Convenient Location
Situated across from Norfolk Scope Arena and Chrysler Hall, the Wyndham Garden Norfolk Downtown offers easy access to major event venues.

Comfortable Accommodations
Each guestroom is equipped with modern amenities including free WiFi, cable TV, coffee maker, refrigerator, microwave, and hairdryer for a relaxing stay.

Dining and Recreation
Enjoy delicious meals at The Black Tuna Bar & Grill, relax by the outdoor pool, and stay active at the fitness and business centers during your stay.

Plan your next visit to Norfolk, Virginia and experience the convenience and comfort of Wyndham Garden Norfolk Downtown.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

6.7
Based on 1429 reviews
Cleanliness: 5.16
Service: 7.63
Location: 8.67
Room Quality: 5.12
Amenities: 7.15
Value for Money: 6.11
Food and Beverage: 7.16
Overall Experience: 6.63
C
Cheryl extended_group us
7
Overall it was a nice trip with family, but some of the accommodations were in question. The custom.
Pros:

Being able to eat breakfast with the family was a great option

Cons:

The elevators kept going out, and some of the towel’s in the room were dirty and the water didn’t work fully.

2026-07-16 via Nuitee
M
Masao solo_traveller jp
3
2026-07-15 via Nuitee
S
Sonya extended_group us
1
2026-07-14 via Nuitee
C
Cristain couple us
1
I would not recommend a stay at this facility. It was way too outdated.
Pros:

The lobbies were the only nice thing.

Cons:

The area. The fencing around the property spoke for itself. The rooms were outdated. The walls were painted over and had bubbles in the paint. The bathroom doors did t slide all the way shut. The toilet was right next to the wall. The hallways smells like marijuana. The elevators were shaky and only one worked the 4 days I was there. The parking was not great due to having to climb up stairs.

2026-07-14 via Nuitee
T
Taylor solo_traveller us
10
We loved our stay! Comfy, good location, great staff!
Pros:

It was in a great location, great amenities, and I was happy that it was pet friendly.

Cons:

There was an undistinguishable smell in the hallways of the rooms

2026-07-13 via Nuitee
H
Hunter solo_traveller us
5
2026-07-13 via Nuitee
M
Morgelio solo_traveller us
9
Pros:

exelente

2026-07-13 via Nuitee
T
Tiffany couple us
5
Cons:

The rooms smelled moldy

2026-07-13 via Nuitee
W
walker solo_traveller us
6
Pros:

I had a issue with my room and they changed it with no problem.

Cons:

It was only one working elevator most days ( a few days another one was available) out of four. One morning of my stay that one didn't want to close

2026-07-12 via Nuitee
K
Kushner solo_traveller us
7
Pros:

3 outta 4 elavator were out.

2026-07-11 via Nuitee
F
frances couple us
7
2026-07-11 via Nuitee
N
Nerissia solo_traveller us
8
2026-07-11 via Nuitee
C
CANDACE family_with_children us
4
We were bot satisfied.
Pros:

Location

Cons:

They continued to run out of linens. Hotel was overbooked due to tournaments. Bathrooms smelled like sewage. Locked out of out room. Took hours ti get towels and linens. Only one elevator worked for a sold out hotel.

2026-07-09 via Nuitee
R
Ricky couple us
7
Pros:

Bed slept Great, Shower felt great....Nice Hot Water!

Cons:

One elevator out of 4 working; Having to wait....Alot of people moving up and down the elevator. No washcloths first day. Door to room already open when we arrived. No Microwave in room; Ice machine on 11th floor didn't work.

2026-07-08 via Nuitee
G
Grace solo_traveller us
6
Pros:

👍

2026-07-07 via Nuitee
D
Dina couple us
6
Decent for price
Pros:

Large rooms and pool

Cons:

only had 1 elevator for like 13 floors of guest!!!!!!

2026-07-07 via Nuitee
E
Eva María solo_traveller es
6
Pros:

Sitio

Cons:

Que aún una semana después no he recibido la fianza de las dos habitaciones.

2026-07-07 via Nuitee
M
mylife3boys solo_traveller us
10
2026-07-07 via Nuitee
K
Krystal couple us
10
2026-07-06 via Nuitee
D
David couple us
1
Again, young people outside the property, smoking marijuana trash was not picked up, smelled of not clean in the room.
Pros:

Nothing

Cons:

Visitors outside, smoky marijuana on the property steps.

2026-07-06 via Nuitee