Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
See all facilities

Review Highlights

Cons:
Room mismatch
Poor cleanliness

Categories

Cleanliness
5.89
The room received negative feedback, described as 'just a hole' due to size and lack of comfort.
Service
9.86
The service response regarding the refund request was disappointing, but standard procedures were followed.
Location
9.9
The location likely offered typical standards for this tier but was not explicitly discussed.
Room Quality
4.85
The review indicated a significant mismatch between the booked room and what was received.
Amenities
8.88
Amenities like a washing machine were expected but not delivered.
Value for Money
6.84
Given the dissatisfaction with the room, perceived value for money is low.
Food and Beverage
8.89
No specific mention in the review.
Overall Experience
8.86
The overall sentiment reflects dissatisfaction but is balanced by other unmentioned positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:33

Property Description

Luxurious Spa Services

Indulge in a rejuvenating experience at our full-service spa, perfect for unwinding after a day of exploration.

Gastronomic Delights

Savor Eastern European cuisine at Castle Family Hotel's restaurant, complemented by a cozy bar/lounge, or opt for the convenience of room service for a private dining experience.

Prime Location

With a central location in Yerevan, explore nearby attractions like Victory Park, Yerevan Cascade, and Freedom Square effortlessly during your stay.

Book now at Castle Family Hotel for a blissful retreat amidst the cultural hub of Yerevan.

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • The seasonal pool will be open from March 08 to September 30.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EVN

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 3 reviews
Cleanliness: 5.89
Service: 9.86
Location: 9.9
Room Quality: 4.85
Amenities: 8.88
Value for Money: 6.84
Food and Beverage: 8.89
Overall Experience: 8.86
S
Sascha
2
Falsche Zimmer
Pros:

Also ich habe ein Zimmer gebucht, welches eine Waschmaschine enthält ein King Size Bett und am Ende habe ich ein ganz anderes Zimmer bekommen. Viel kleiner ohne Waschmaschine ohne Komfort. Einfach ein Loch. Und auf meine Frage, dass ich wenigstens einen Refund bekomme oder hab ich nichts bekommen, sondern nur auf gut Deutsch. Pech gehabt.

2025-07-16 • via Nuitee
A
Antoine
4
Décevant
Pros:

Luminosité de la chambre décevante, très différente de celle des photos.
Bruits et discussions dans la cage d'escalier très tard et très tôt (porte d'entrée de la chambre laisse passer tous les bruits...). Difficile de dormir correctement.
1 serviette de bain pour une chambre double. 1 rouleau de papier toilette déjà entamé. Besoin de descendre en redemander à la réception.

2024-09-28 • via Nuitee
N
NAZANIN
8
Pros:

Good

2023-09-30 • via Nuitee