Hotel-Hauensteiner-Hof

Hotels
8.6 (15 reviews)
Burgstrasse 18 , Hauenstein , de

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Cozy rooms
Great location
Cons:
Service orientation issues
Cleanliness concerns
Food inconsistencies

Categories

Cleanliness
7.78
Several mentions of cleanliness issues, including no room cleaning on certain days and old water in the coffee machine.
Service
9.05
Friendly staff mentioned, though there were complaints about unprofessionalism and customer approach.
Location
8.79
Nice quiet location noted positively by guests.
Room Quality
8.74
Comfortable and cozy rooms with good atmosphere highlighted.
Amenities
8.87
Standard amenities available, with no major complaints.
Value for Money
8.73
General sentiment hints at good value despite some service issues.
Food and Beverage
8.08
Mixed reviews on food quality; some positive mentions of breakfast but complaints about bread quality.
Overall Experience
8.75
Overall satisfaction reported despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:16

Property Description

Scenic Location and Outdoor Activities
Located in the Palatinate Forest next to the Shoe Museum, Hotel-Hauensteiner-Hof offers scenic hiking routes and paddle boat rentals for the River Queich. The surrounding countryside provides numerous cycling routes and a children’s adventure playground.

Country-Style Dining and Cozy Accommodation
Indulge in traditional German dishes and wines at Café-Restaurant Dorfstübel, or enjoy a varied breakfast buffet in the large beer garden. The colourfully decorated rooms with balconies, minibars, and TVs offer a cozy retreat after a day of outdoor activities.

Convenient Amenities and Services
Benefit from free parking, a 30-minute drive to the French border, and proximity to Hauenstein Mitte Train Station. Enjoy lactose-free food options and a private bathroom with a shower in each room at Hotel-Hauensteiner-Hof.

Book your stay at Hotel-Hauensteiner-Hof for a memorable experience in the Palatinate Forest.

Important information:

The restaurant is open from Wednesday to Sunday, from January to December. Tuesday by arrangement possible. Breakfast is served every morning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 15 reviews
Cleanliness: 7.78
Service: 9.05
Location: 8.79
Room Quality: 8.74
Amenities: 8.87
Value for Money: 8.73
Food and Beverage: 8.08
Overall Experience: 8.75
C
Christopher • solo_traveller • de
10
Der Aufenthalt im Hauensteiner Hof war rundum perfekt.
Pros:

Die Lage des Hotels ist zentral gelegen und ich hatte die Möglichkeit direkt nebenan zu parken. Die Zimmer waren sehr sauber und mit Liebe eingerichtet. Es hat an nichts gefehlt. Das Essen im angrenzenden Restaurant war sehr gut.
Das Frühstück war sehr ausgewogen und reichhaltig. Die Bedienung war seht nett und zuvorkommend und ist auf Wünsche super eingegangen.

Insgesamt habe ich mich im Hauensteiner Hof rundum wohlgefühlt.

Cons:

Wenn Sie über Booking gebucht haben, rufen Sie besser im Hotel vor Ihrer Anreise an. Es gibt aktuell Probleme mit der Durchstellung der Buchungen.

2026-04-21 • via Nuitee
T
Thomas • solo_traveller • ch
7
2026-04-13 • via Nuitee
C
Christoph • solo_traveller • de
6
Pros:

schöne, gemütliche Zimmer,
leckeres Frühstück

Cons:

Mängel bei Kundenorientierung beim Personal:
- unprofessionell beim check in
- Frage, ob ich noch auf der Terrasse zum Abendessen kommen könne - lapidare Antwort: "wenn Sie da noch einen Platz kriegen"
- Ich entgegnete: ich könne ja auch etwas später kommen - lapidare Antwort: "wenn dann die Küche noch da ist"
- ich hatte dann "Hauensteiner Hof-Pfanne mit hausgemachtem Bauernbrot" bestellt; statt leckerem Brot kam ein weiches Brötchen. Als ich die Bedienung darauf ansprach, war die Antwort: ich sei eben spät gekommen und da war das Brot schon aus, und bei den warmen Temperaturen wären die Brötchen eben weich geworden.

-> Man bekommt das Gefühl, als Kunde immer nur das Problem zu sein.

Durch mehrere Hunde, von Gästen in den Frühstücksraum mitgebracht, und deren Kläffen kam kein entspanntes Frühstückserlebnis zustande.

2026-01-19 • via Nuitee
L
Lennart • family_with_children • de
8
2025-11-16 • via Nuitee
S
Stephan • solo_traveller • de
10
Pros:

Alles. Sehr nettes Personal, absolut sauber, tolles Frühstück, tolle Küche. Absolut empfehlenswert!

2025-10-31 • via Nuitee
M
Matthias • extended_group • de
10
Pfälzer Wald
Pros:

Viel Holz im Zimmer , ein tolles Frühstück und sehr aufmerksames, sehr freundliches Personal

2025-08-31 • via Nuitee
D
Danilo • solo_traveller • de
8
2025-08-27 • via Nuitee
E
Eckhardt • solo_traveller • de
8
Pros:

Kühle Nordlage des Zimmers mit Balkon. Reichhaltiges Frühstück.

Cons:

An zwei von sieben Tagen nur alte Brötchen zum Frühstück (immerhin frisch aufgebacken).
An zwei von sieben Tagen keine Zimmerreinigung. An zwei weiteren Tagen keine Mülleimerleerung.
Die auf dem Zimmer stehende Kaffeepad-Maschine enthielt noch altes Wasser.

2025-08-17 • via Nuitee
M
Michael • couple • de
6
2025-08-03 • via Nuitee
J
Jörg • solo_traveller • de
10
Jederzeit wieder!!
Pros:

Sehr ruhige Lage, exzellente Küche, sehr sehr freundliches Petsonal (sehr gut geführter Familienbetrieb

Cons:

Gar nichts!

2025-07-17 • via Nuitee
A
andrew • solo_traveller • gb
8
2025-07-06 • via Nuitee
G
Gerald • family with young children • us
8
We wanted a comfortable hotel in the heart of Hauenstein and this hotel delivered; albeit at a price
Pros:

The hotel is in an ideal location (easy walk to the German Shoe Museum), but Hauenstein isn't exactly big. If you're there for hiking, it's well situated for that as well. It was a comfortable hotel with a good restaurant and excellent breakfast. They even have an EV charging station (if that's a need). I think it's over priced, especially for mid-November, but many of the hotels in this "spa" town seem to be. It was the most expensive hotel room we had in our 24 day vacation, including cities such as Heidelberg, Frankfurt, and Munich.

Cons:

18 steps up to the 2nd floor (1st floor in German vernacular) with luggage--not elevator.

2024-12-14 • via Nuitee
M
Mark • young couple • gb
8
Perfect stopover on long journey. Would definitely return.
Pros:

Good location.
Very comfortable bedroom.
Lovely and extensive breakfast
Very friendly staff.
Quirky artefacts.

Cons:

Bar area was very small. No TV area in communal area.

2024-07-07 • via Nuitee
K
Katherine • young couple • gb
10
Exceptional!
Pros:

We booked at the last minute and they were more than happy to accommodate us and fit us in for a delicious evening meal as well. Everyone was extremely welcoming and what we especially noticed was the attention to detail: thread and needles in the wardrobe; a rucksack and umbrella in the room; bins just where you need them. The village is peaceful and set in stunning countryside. We had local speciality main courses for dinner and would definitely go back again if only the restaurant were local to us. The breakfast selection was excellent.

Cons:

Nothing to say here.

2024-06-04 • via Nuitee
C
Conrad • young couple • gb
9
Lovely overnight stay with the dog and a great breakfast.
Pros:

Traditional building with modern touches.

Cons:

No issues at all.

2023-08-12 • via Nuitee
R
Richard • solo traveller • gb
9
Superb
Pros:

Excellent traditional hotel in small manufacturing town famous first for clogs and then for shoes. Food excellent, bedrooms traditional. Everything in wood from local forests. Perfect stopping point on journeys between Calais and Munich/Salzburg/Slovenia on scenic route between namur and stuttgart

2023-07-18 • via Nuitee
V
Vicks • solo traveller • nl
9
A fun evening birdwatching on the balcony followed by a lovely night of sleep
Pros:

The hotel was closed on mondays but they’d made easy provisions so I could get my key with no fuss. There is a balcony from which I enjoyed watching swifts engage in shenanigans centred around what appeared to be their sleeping spot under the rain drain of the building opposite. There were some disagreements about which swifts were and weren’t welcome there and some birdfights and amazing aerial acrobatics ensued. The room is lovely and dark at night and the breakfast is good.

Cons:

Sockets are not very accessible.

2023-06-07 • via Nuitee