Comfort Suites Bush Intercontinental Airport

Hotels
Comfort Suites
7.1 (497 reviews)
15555 John F Kennedy Boulevard , Houston , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Poor service at reception

Categories

Cleanliness
6.6
Several comments indicate issues with cleanliness and maintenance, particularly stains and a dingy room.
Service
7.6
The service was mostly positive but there are significant complaints about the reception staff's absence.
Location
8.6
Multiple reviews praise the convenient location near the airport.
Room Quality
7.1
Rooms are spacious and clean, with some indicating a need for updates.
Amenities
6.6
Limited breakfast options noted, along with few amenities available.
Value for Money
7.6
Guests felt it was a good deal for the price, considering its proximity to the airport.
Food and Beverage
5.6
Mixed reviews about breakfast quality, with some finding it lacking.
Overall Experience
7.1
Overall experience varies, with positive feedback on location but mixed feelings on service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:46

Property Description

Convenient Location and Shuttle Service
Located next to Bush Intercontinental Airport, our hotel offers a complimentary shuttle service for your convenience.

Relaxing Outdoor Pool and Well-Equipped Suites
Enjoy our outdoor pool and unwind in our suites featuring microwaves, refrigerators, and separate seating areas.

Complimentary Breakfast and Access to Amenities
Start your day with a hot breakfast and take advantage of our free Wi-Fi, gym, and business center.

Book your stay at Comfort Suites Bush Intercontinental Airport now for a comfortable and enjoyable experience.

Important information:

The shuttle operates daily from 05:00 to 11:30 and from 15:00 to 23:30.

Guests are kindly requested to proceed with baggage claim and call the property from the courtesy phones who will then dispatch the shuttle for pick-up.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

7.1
Based on 497 reviews
Cleanliness: 6.6
Service: 7.6
Location: 8.6
Room Quality: 7.1
Amenities: 6.6
Value for Money: 7.6
Food and Beverage: 5.6
Overall Experience: 7.1
J
Joyce solo_traveller us
8
Pros:

Could not see much

Cons:

Not sure, not enough time to access

2026-09-05 via Nuitee
M
Milena solo_traveller co
8
cómoda y tranquila, el personal super.
Pros:

la cama y el baño

Cons:

muy oscura la habitación y el desayuno igual todos los días.

2026-09-01 via Nuitee
K
Kallus family_with_children us
9
Pros:

Breakfast was much better than expected. Shuttle system to and from the airport worked well. They had a little shop that could cover any basic needs. Rooms were large and pleasant. I was really impressed.

2026-08-31 via Nuitee
D
Dalora solo_traveller us
10
2026-08-25 via Nuitee
S
Shion solo_traveller jp
8
2026-08-20 via Nuitee
D
Dilcia solo_traveller hn
8
2026-08-19 via Nuitee
E
Ellis solo_traveller bz
7
I felt comfortable staying in Huston the Mexican restaurant was excellent. Really enjoy!!!
Pros:

The breakfast was ok, the room was excellent and the air was wonderful and helpful i was lost a little bit they were kind to redirected me in the direction.

Cons:

nothing really was there not to like every thing was just good on good, this was my first time in Huston i really enjoyed my one night. i got a good night rest, waking refreshed ready to move off again.

2026-08-18 via Nuitee
حسن solo_traveller us
1
Honest Truthful communication
Pros:

Nothing stood out.

Cons:

The shuttle has restricted pickup times and restricted pick up location.
The TV is not smart. Not allowed to see Netflix or any other smart app.
The mattress sucks. It sinks fron where i slept. I was on the third floor. The breakfast is DOG quality. Nothing is good. There was an oatmeal i tried only. I am not sure if the milk inside the oatmeal is any good but i had to eat something.
The bedroom windows cannot be opened for fresh air.
I was not impressed by the shower at all.
The location is on Kennedy blvd which is where almost all the other hotels are located so not bad.
Overall feels like a graveyard not a hotel.

2026-08-18 via Nuitee
D
Darryl solo_traveller us
9
2026-08-17 via Nuitee
K
Kelon couple us
10
2026-08-17 via Nuitee
K
Kim solo_traveller us
8
2026-08-16 via Nuitee
K
Kim solo_traveller us
8
2026-08-16 via Nuitee
E
EMMANUEL CHINEMEZE solo_traveller ng
8
Pros:

Location and the breakfasrt

Cons:

None

2026-08-13 via Nuitee
J
james family_with_children us
10
Pros:

The staff was amazing, super helpful and nice

2026-08-08 via Nuitee
A
Anhel couple us
6
Good location near airport and really good staff
Pros:

Great location

Cons:

Need better maintenance with room, lavatory spill but generally bathroom appliances not in great function

2026-08-06 via Nuitee
E
Elizabeth family_with_children us
7
Pros:

Helpful front desk

Cons:

They do not have a pool

2026-08-04 via Nuitee
S
sitarah2023 Family
2
MOLD AND THE WORST ROOMS
Pros:

RUN! If an airline tries to book you here with a voucher, do not go here. It was the absolute worst hotel I have ever been to in the US. The carpets are soaking wet in the hallways, indicating flooding, all the room smell like mildew and urine. We tried to stay in one roomand put the air conditioning on to get rid of the mold, smell… We all ended up sneezing and getting itchy mouths and throats within 30minutes. We had to abandon the hotel room at 1 AM, get a rental car, and drive four hours to our destination. Absolutely horrific experience. Even the man at the front desk looked at me and nodded his head knowingly when I said we absolutely can’t stay in that room. He didn’t even disagree It must’ve flooded recently, and they must be not planning on renovating it… Do not suffer and go there! There are more hotel hotels that are clean and affordable out

2026-07-29 via Tripadvisor
S
Samara extended_group sa
2
Never coming back
Pros:

Breakfast was great.

Cons:

The room was filled with bugs, the bed sheets and blankets had ticks on them. I found cockroaches crawling in the bathroom and on the walls. The pillow cases were extremely dirty, had brown stains (looked like mud maybe).

2026-07-25 via Nuitee
D
Delahoussaye couple us
1
2026-07-25 via Nuitee
C
Christopher family_with_children us
8
2026-07-25 via Nuitee