Hyatt Centric Midtown 5th Avenue New York

Hotels
•
Hyatt Centric
8.6 (2099 reviews)
16 East 39th Street , New York , US
+1 212-755-1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Issues with cleanliness
Expensive breakfast
Small room size

Categories

Cleanliness
8.24
Some guests reported issues with cleanliness, including unmade beds and inadequate room upkeep.
Service
9.41
Staff were generally friendly and attentive, though some noted long waits due to understaffing.
Location
9.95
Multiple reviews praised the hotel's excellent location near major attractions.
Room Quality
7.9
Concerns about room size and lighting were mentioned, with some rooms described as dark and small.
Amenities
8.93
Amenities received mixed reviews, with some guests finding them lacking.
Value for Money
7.89
Several guests felt the prices were high considering the room quality and breakfast options.
Food and Beverage
7.44
Breakfast was considered expensive and not up to standard by some guests.
Overall Experience
9.01
Overall, many guests enjoyed their stay, citing location and service as highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:48

Property Description

Luxurious Accommodations
Experience comfort and style at Hyatt Centric Midtown 5th Avenue New York. Our air-conditioned rooms with modern amenities like flat-screen TVs and city views ensure a relaxing stay.

Exceptional Dining and Services
Indulge in delectable Italian cuisine at our restaurant, sip on cocktails at the bar, and enjoy convenient room service. With a 24-hour front desk, business center, and free WiFi, we cater to all your needs.

Prime Location and Attractions
Located in the heart of New York City, our hotel is near iconic landmarks like the Empire State Building and Bryant Park. Explore the city with ease and return to the comfort of our terrace and fitness center.

Book now for an unforgettable stay at Hyatt Centric Midtown 5th Avenue New York!

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply. An incidental hold of $100 per night will be authorized upon arrival. Authorization will be released upon departure.

Destination Fee
A daily destination fee of $33.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience:

- $10.00 Credit to Ramerino Restaurant
- Gym Day Pass at NYSC
- $20.00 Parking Discount
- Citi Bike Day Pass
- Discounted Rates for Attractions and Experiences Through Property Partnership
- Discounted Rates for Dining Options Through Property PartnershipPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

8.6
Based on 2099 reviews
Cleanliness: 8.24
Service: 9.41
Location: 9.95
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 9.01
S
susanne • couple • de
9
Fantastischer Urlaub in NYC, mit erneuter Heirat beim City Clerk in Manhattan
Pros:

Super zentral zu Grand Central, ESB, Rockefeller, Bryant Park. Sehr gute Subway Anbindung. Sehr freundliches und zuvorkommendes Personal.

Cons:

Staub auf den Ablageflächen rund um das Bett.

2026-09-17 • via Nuitee
A
Aline • family_with_children • au
7
Nice stay in this hotel
Pros:

Liked the decor - white beds /big tv / good air con
Great location close to restaurants, shopping, grand central. Cosy room, quiet too. Staff very friendly and helpful especially Sofiane who helped us a lot with luggage before leaving. Also tried to help us with organising a taxi to airport ect

Cons:

Had a good stay but here is a few things that was a bit of a down point : No liquid hand soap to clean hands especially in New York this is the first thing you want to do when you go back to your room. Lack of space for baggage. Small room for two queen beds which should be for 4 people, we were 2 with a baby and it was very small for us. Hard to have 1 baggage open on the ground for exemple.
Also no buffet breakfast, which is also a preference

2026-09-17 • via Nuitee
信一朗 • solo_traveller • jp
3
コストパフォーマンスも悪く、システムも問題。もう泊まることはない。
Pros:

朝食はおいしかった。

Cons:

宿泊施設の問題ではないかもしれないが、私の予約が全く別名の予約になって、チェックインに大幅な時間を要した。無料のWIFIも使えず。廊下も狭く、部屋も狭い。その割には高い。おまけに領収書はEmailで届かない。

2026-09-17 • via Nuitee
F
Faramoluwa • couple • us
9
2026-09-14 • via Nuitee
L
Lisa • couple • us
10
Very pleased with this hotel and location is great!
Pros:

Great location, very quiet and comfortable.

Cons:

Lobby seems small and not as fancy as some of the other hotels, but the quiet and cozy rooms make up for it.

2026-09-14 • via Nuitee
D
Doreen • couple • us
10
2026-09-12 • via Nuitee
D
Donald • couple • us
8
All in all, the stay was pleasant, the staff was pleasant, just the glitch with the towels and no window brings this rat
Pros:

Location

Cons:

No window, few towels, housekeeping took our towels and didn’t leave any, requested from phone to front desk, still no towels 5 or more hours later, had to go to front desk and not leave till they finally brought two for me to take back to the room

2026-09-12 • via Nuitee
A
Andrew • couple • au
7
Good Stay
Pros:

Venue was fine.

Cons:

Breakfast dishes were not very good. Coffee wasn't good.

2026-09-10 • via Nuitee
C
Carlos Sebastián • family_with_children • cl
10
Ubicación excelente. Habitación comoda para estadia familiar.
Pros:

Excelente ubicación, habitación y camas comoda para mi grupo familiar. Personal amable y respetuoso.

2026-09-07 • via Nuitee
J
Josh • couple • us
10
2026-09-07 • via Nuitee
R
Remko • family_with_children • nl
8
Goed verblijf op toplocatie en het personeel was fantastisch
Pros:

Personeel was heel erg goed!

Cons:

Lobby was klein en rommelig en de rooftop was ook niet fantastisch.

2026-09-07 • via Nuitee
D
Donna • couple • gb
8
2026-09-05 • via Nuitee
P
Peter • family_with_children • gb
9
Very helpful staff, nice room but a little small for 3 people
Pros:

Location

Cons:

Room quite small

2026-09-05 • via Nuitee
E
Ekaterina • couple • us
4
2026-09-05 • via Nuitee
C
Carissa • solo_traveller • us
10
Perfect stay
Pros:

The rooftop is amazing and they made my bday unforgettable

2026-09-03 • via Nuitee
F
Fabio • extended_group • it
4
2026-09-03 • via Nuitee
S
Steffen • family_with_children • de
9
Pros:

Perfekte Lage in Midtown , nahe Grand central und fifth Avenue . Hatten ein Zimmer mit Blick auf das Empire State Building

2026-09-03 • via Nuitee
L
LUCA • couple • it
7
Pros:

Posizione

Cons:

Non hanno fatto la camera per 2 giorni e trattengono una cauzione alta per 2 settimane

2026-09-02 • via Nuitee
N
Nasir • family_with_children • gb
8
2026-09-02 • via Nuitee
R
Rebecca • solo_traveller • us
10
2026-09-02 • via Nuitee