Hyatt Centric Midtown 5th Avenue New York

Hotels
•
Hyatt Centric
8.6 (1914 reviews)
16 East 39th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Issues with cleanliness
Expensive breakfast
Small room size

Categories

Cleanliness
8.24
Some guests reported issues with cleanliness, including unmade beds and inadequate room upkeep.
Service
9.41
Staff were generally friendly and attentive, though some noted long waits due to understaffing.
Location
9.95
Multiple reviews praised the hotel's excellent location near major attractions.
Room Quality
7.9
Concerns about room size and lighting were mentioned, with some rooms described as dark and small.
Amenities
8.93
Amenities received mixed reviews, with some guests finding them lacking.
Value for Money
7.89
Several guests felt the prices were high considering the room quality and breakfast options.
Food and Beverage
7.44
Breakfast was considered expensive and not up to standard by some guests.
Overall Experience
9.01
Overall, many guests enjoyed their stay, citing location and service as highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:48

Property Description

Luxurious Accommodations
Experience comfort and style at Hyatt Centric Midtown 5th Avenue New York. Our air-conditioned rooms with modern amenities like flat-screen TVs and city views ensure a relaxing stay.

Exceptional Dining and Services
Indulge in delectable Italian cuisine at our restaurant, sip on cocktails at the bar, and enjoy convenient room service. With a 24-hour front desk, business center, and free WiFi, we cater to all your needs.

Prime Location and Attractions
Located in the heart of New York City, our hotel is near iconic landmarks like the Empire State Building and Bryant Park. Explore the city with ease and return to the comfort of our terrace and fitness center.

Book now for an unforgettable stay at Hyatt Centric Midtown 5th Avenue New York!

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply. An incidental hold of $100 per night will be authorized upon arrival. Authorization will be released upon departure.

Destination Fee
A daily destination fee of $33.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience:

- $10.00 Credit to Ramerino Restaurant
- Gym Day Pass at NYSC
- $20.00 Parking Discount
- Citi Bike Day Pass
- Discounted Rates for Attractions and Experiences Through Property Partnership
- Discounted Rates for Dining Options Through Property PartnershipPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 70 per day.

Location

Guest Reviews

8.6
Based on 1914 reviews
Cleanliness: 8.24
Service: 9.41
Location: 9.95
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 9.01
L
Linda • couple • se
9
2026-04-11 • via Nuitee
R
ROOKA • couple • us
3
Stressful
Pros:

Location , spacious , clean

Cons:

Multiple suspicious unauthorized charges

2026-04-11 • via Nuitee
R
Rocio • solo_traveller • cr
10
2026-04-11 • via Nuitee
M
Marcelle • family_with_children • il
6
Pros:

קרבה לשדירה חמישית. מיקום בטוח

Cons:

חדר צפוף. אין ארוחת בוקר. מחיר גבוה למה שמקבלים.

2026-04-10 • via Nuitee
A
Allan • couple • us
8
2026-04-10 • via Nuitee
G
Green • solo_traveller • us
6
2026-04-10 • via Nuitee
A
Andrea • family_with_children • it
8
2026-04-09 • via Nuitee
E
Emanuele • couple • it
4
2026-04-09 • via Nuitee
Z
Zola • couple • us
8
2026-04-09 • via Nuitee
S
Stephan • couple • de
3
Das Hotel gebucht über Booking.com kann nicht empfohlen werden.
Cons:

Sehr schlechtes Preis-Leistungsverhältnis, sehr hohe Extrakosten beim Frühstück, obwohl bei Booking.com bereits bezahlt. Das inbegriffene Frühstück war sehr spärlich. Weitere hohe Zusatzkosten wie Resort Fee waren im Preis von Booking.com nicht inbegriffen. Zusatzleistungen vom Hotel wie Wasser auf dem Zimmer waren durch die Buchung bei Booking auch nicht enthalten.

2026-04-09 • via Nuitee
H
Hill • couple • ca
9
2026-04-08 • via Nuitee
R
Rodrigo • family_with_children • us
7
Great location, clean, good size room
Pros:

Location is great, close to Times Square, 5th Avenue, and lots of restaurants. I like that the room isn't carpeted (it feels cleaner), and I'd say the room is bigger than at other hotels in NY. The rooftop is also a plus.

Cons:

The shower water pressure wasn't working well when we turned on the hot water. I called the front desk twice to have it fixed, but it wasn't fixed during our stay.

2026-04-08 • via Nuitee
M
ma • couple • us
8
2026-04-07 • via Nuitee
T
Trevor • family_with_children • us
8
2026-04-06 • via Nuitee
T
Tiffany • extended_group • us
10
My stay was wonderful.
Pros:

It was very clean and the location was great.

Cons:

Nothing

2026-04-06 • via Nuitee
A
Alfadelta • family_with_children • us
9
2026-04-06 • via Nuitee
H
Holger • family_with_children • de
8
2026-04-05 • via Nuitee
S
Sibel • couple • tr
6
2026-04-05 • via Nuitee
M
MOHAMMED MUZAMMIL • family_with_children • ae
10
peaceful
Pros:

Excellent break fast & location

Cons:

view

2026-04-04 • via Nuitee
A
Arkile • solo_traveller • us
9
Convenient for a solo traveler in MidTown
Pros:

I liked that the property wasn’t too far from most attractions. It was kinda in Midtown Manhattan, so it’s super close to everything.

Cons:

The two things I didn’t like about the hotel was that in the bathroom there was a weird creaky noise coming from the ceiling. Now it could’ve just been the people above me, but it was a little weird. Additionally, on my day I was leaving. it’s like all the elevators broke at the same time except for one. It made getting down stairs with lounge a little difficult, but I made it through.

2026-04-04 • via Nuitee