Hyatt Centric Midtown 5th Avenue New York

Hotels
•
Hyatt Centric
8.6 (1869 reviews)
16 East 39th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Issues with cleanliness
Expensive breakfast
Small room size

Categories

Cleanliness
8.24
Some guests reported issues with cleanliness, including unmade beds and inadequate room upkeep.
Service
9.41
Staff were generally friendly and attentive, though some noted long waits due to understaffing.
Location
9.95
Multiple reviews praised the hotel's excellent location near major attractions.
Room Quality
7.9
Concerns about room size and lighting were mentioned, with some rooms described as dark and small.
Amenities
8.93
Amenities received mixed reviews, with some guests finding them lacking.
Value for Money
7.89
Several guests felt the prices were high considering the room quality and breakfast options.
Food and Beverage
7.44
Breakfast was considered expensive and not up to standard by some guests.
Overall Experience
9.01
Overall, many guests enjoyed their stay, citing location and service as highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:48

Property Description

Luxurious Accommodations
Experience comfort and style at Hyatt Centric Midtown 5th Avenue New York. Our air-conditioned rooms with modern amenities like flat-screen TVs and city views ensure a relaxing stay.

Exceptional Dining and Services
Indulge in delectable Italian cuisine at our restaurant, sip on cocktails at the bar, and enjoy convenient room service. With a 24-hour front desk, business center, and free WiFi, we cater to all your needs.

Prime Location and Attractions
Located in the heart of New York City, our hotel is near iconic landmarks like the Empire State Building and Bryant Park. Explore the city with ease and return to the comfort of our terrace and fitness center.

Book now for an unforgettable stay at Hyatt Centric Midtown 5th Avenue New York!

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply. An incidental hold of $100 per night will be authorized upon arrival. Authorization will be released upon departure.

Destination Fee
A daily destination fee of $33.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience:

- $10.00 Credit to Ramerino Restaurant
- Gym Day Pass at NYSC
- $20.00 Parking Discount
- Citi Bike Day Pass
- Discounted Rates for Attractions and Experiences Through Property Partnership
- Discounted Rates for Dining Options Through Property PartnershipPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 70 per day.

Location

Guest Reviews

8.6
Based on 1869 reviews
Cleanliness: 8.24
Service: 9.41
Location: 9.95
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 9.01
N
Ngoc • couple • vn
1
Cons:

Không hoàn trả tiền cọc 4 đêm đã quá 45 ngày. Thanh toán 100% trước khi đến. Nhưng đến nhận phòng vẫn cọc và không hoàn cọc. Không hồi âm trả lời. Không giới thiệu và không quay lại.

2026-02-12 • via Nuitee
L
Lynn • solo_traveller • us
10
2026-02-09 • via Nuitee
D
Diego • couple • pe
10
Gran experiencia
Pros:

Gran relacion precio-calidad, con una ubicación excelente muy cerca a Bryant Park. Los espacios comunes del hotel son pequeños pero las habitaciones no lo son, son muy comodas

2026-02-09 • via Nuitee
C
Christie-Anne • extended_group • gb
10
Perfect hotel for a midtown stay in Manhattan
Pros:

Perfect location, staff were amazing and room was spotless.

Cons:

There was 3 of us sharing (a four bed room) but everything was set up for two people - two bottles of water, two cups for coffee etc.

2026-02-08 • via Nuitee
P
Philip • couple • de
7
2026-02-08 • via Nuitee
S
Sandra • extended_group • at
9
Für einen kurzen Aufenthalt zu empfehlen
Pros:

Lage, tolle Terrasse mit wunderschönem Ausblick, im Winter essen im Iglu draußen, tolles Erlebnis

Cons:

Zimmer eher dunkel eingerichtet und für längere Aufenthalte versuchen obere Stockwerke zu buchen, da sonst finster im Zimmer

2026-01-31 • via Nuitee
P
Ping • couple • hk
7
Décent stay with some imperfections
Pros:

Good location, new and good facilities, great restaurant and kind staff

Cons:

The interior decor style is not my cup of tea but this is of course subjective - I don’t like the deep color scheme and the coach cover color, also don’t like that it doesn’t have a view. Also flush handle wasn’t functioning, but bathroom very new and nice.

2026-01-30 • via Nuitee
R
Re Luca • couple • it
8
2026-01-30 • via Nuitee
J
jeremy • couple • fr
6
Pros:

Emplacement

Cons:

Bruyant à cause des moteurs de Clim / chauffage qui résonnent toute la nuit dans la cours desservant les chambres.
Chambres petites
Beaucoup de choses cassées abîmées (carellage salle de bain, prise USB etc)

2026-01-29 • via Nuitee
M
Marco • family_with_children • it
8
Pros:

Colazione ottima. Posizione a ridosso fifth avenue. Nota di merito al ristorante Ramerino di cucina italiana a prezzi onestissimi.

Cons:

La stanza è piccolina

2026-01-29 • via Nuitee
ÜNAL • solo_traveller • tr
8
Pros:

Konumu çok güzel personel güleryüzlü.

Cons:

Odalar basık

2026-01-27 • via Nuitee
M
Miguel • family_with_children • do
10
Espectacular y vuelvo con mi esposa!!!!
Pros:

Limpio y fácil, además de un restaurante con comida muy rica, todo lo que comimos fue espectacular!!!
Un Joven del restaurante de Senegal es un extraordinario ser humano 1000 x 1000 para el y el chef

2026-01-27 • via Nuitee
A
Andrii • family_with_children • ua
9
2026-01-27 • via Nuitee
P
PATRICK • solo_traveller • us
10
2026-01-26 • via Nuitee
L
Laureta • couple • ch
8
Lage super.
Pros:

Die Lage war perfekt und das Zimmer genug gross.

Cons:

Die Reinigung kam jeden Tag, hat aber nur das Bett neu bezigen. Zudem war das Duvet nicht in der Bettwäsche, sondern nur mit Bettlaken bedeckt.

2026-01-26 • via Nuitee
A
Alvarez • couple • us
10
2026-01-25 • via Nuitee
B
Belinda • family_with_children • nl
8
Perfect hotel voor de echte Empire state experience!
Pros:

Het personeel is enorm vriendelijk. Ze doen echt hun best voor je en hun aandacht is gemeend. De locatie is perfect. De rooftopbar met uitzicht op de Empire Overweldigend. Wel duur.
Goede bedden en douche.

Cons:

Het verwarmings systeem was best luidruchtig.

2026-01-25 • via Nuitee
S
Sharon • couple • us
10
Next to amazing
Pros:

The room and the staff was a delight

Cons:

Parking sucked

2026-01-23 • via Nuitee
L
Li • solo_traveller • us
10
Pros:

Everything was great!

2026-01-23 • via Nuitee
A
anderson • couple • us
1
Bad find another hotel staff is rude and don’t know what they’re doing
Cons:

The front desk made a mistake and I was over charged $500 for my stay no apologies or accountability taken

2026-01-23 • via Nuitee