Comfort Suites Shenandoah-The Woodlands

Hotels
•
Comfort Suites
8 (183 reviews)
18456 I-45 S, Shenandoah, Texas, 77384 , Shenandoah , US
1-936-273-1500

listing image 1
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Facilities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast
Wheelchair accessible
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.08
Several reviews mention issues with cleanliness, including mold and bugs.
Service
8.55
Positive comments about friendly and accommodating staff.
Location
9.09
Convenient location close to shopping and events, frequently mentioned positively.
Room Quality
7.04
Mixed reviews on room quality, including cleanliness and maintenance concerns.
Amenities
8.07
Decent amenities, although some issues with the hot tub and pool cleanliness reported.
Value for Money
7.53
Several guests mention feeling the hotel was overpriced given the cleaning issues.
Food and Beverage
8.58
Breakfast was generally praised, although lacking some items.
Overall Experience
8.05
Generally positive experiences with some notable issues but overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:41

Property Description

Welcome to Comfort Suites Shenandoah-The Woodlands, where comfort meets convenience in the heart of Shenandoah.

Recreational Amenities: Dive into relaxation at our outdoor pool or stay fit in our state-of-the-art fitness center. Enjoy a cozy evening by the lobby fireplace or host a delightful picnic in our scenic area.

Dining Options: Savor a complimentary continental breakfast each morning, and indulge in delicious meals at our on-site restaurant. For convenience, our grocery store makes it easy to grab snacks or essentials during your stay.

Business Facilities: Whether you're here for work or planning an event, take advantage of our business center and 230 square feet of versatile conference space, equipped for your professional needs.

Experience the comfort and amenities we offer; book your stay at Comfort Suites Shenandoah-The Woodlands today!

Important information:

  • The seasonal pool will be open from July to September.
  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 183 reviews
Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
L
laura
4
Pros:

Staff friendly. Dirty visible mold in bathroom. Absolutely not worth the $115 a night. We should have stayed at Hampton Inn which is $130 a night. We’ve stayed at Hampton Inn every time we come to woodlands and it is immaculate every time, it is as full this time. Comfort suites should have been $30 a night not $115. Definitely do not recommend, I do not consider myself picky and I rarely leave a comment, however I want to warn y’all.

2025-10-12 • via Nuitee
W
Wade
8
Pros:

good

2025-10-06 • via Nuitee
C
Chris
10
Pros:

Amazing stay, breakfast was great, staff friendly and accommodating

2025-10-05 • via Nuitee
K
Kenneth
8
I’m
Pros:

They are very friendly. The place is decent. Not great but not terrible either. The hot tub has never been hot. The pool was dirty. All in all, not too bad though.

2025-10-05 • via Nuitee
J
Jeanette • friends
10
Pros:

Clean room easy access

2025-10-04 • via Nuitee
J
Jessica • partner
10
Pros:

We stay here every time we go to a concert at the Woodlands Pavilion! Close, convenient location.

2025-09-28 • via Nuitee
S
Stephanie • partner
6
Pros:

The hotel was clean and the breakfast was good! The hotel is a little dated. The staff was very friendly and helpful. I will stay there again!

2025-09-28 • via Nuitee
B
Broderick • partner
10
Pros:

Great place to stay

2025-09-27 • via Nuitee
C
Chrisandra
6
Pros:

Clean

2025-09-26 • via Nuitee
M
Michael • family
10
Pros:

Nice property close to shopping an concerts

2025-09-23 • via Nuitee
N
Nicholas L. • family_with_children
10
Pros:

The property was clean and very easy to walk around to businesses.

2025-09-22 • via Nuitee
C
Charles • family
8
Pros:

The room had a smell like mold, but not too bad

2025-09-19 • via Nuitee
M
Maelia
8
Pros:

Clean room. Nice staff!

2025-09-15 • via Nuitee
M
Michael
8
Pros:

Good place in Woodlands area and north Houston.

2025-09-15 • via Nuitee
P
Pablo • partner
10
Pros:

Great stay! Clean room. Buffet was good. Gym was good! Loved our stay

2025-09-10 • via Nuitee
D
Denise
4
Pros:

Clean better, more maintenance

2025-09-10 • via Nuitee
A
Amy • family
10
Pros:

The staff was very nice and accommodating

2025-09-05 • via Nuitee
S
Stavonia
10
Pros:

It was simple and nice

2025-08-28 • via Nuitee
K
Kalisha
10
Get together with family
Pros:

The stay was nice and the staff friendly.

2025-08-23 • via Nuitee
M
Maria
6
Pros:

Nothing unique.

2025-08-22 • via Nuitee