Comfort Suites Shenandoah-The Woodlands

Hotels
•
Comfort Suites
18456 I-45 S, Shenandoah, Texas, 77384 , Shenandoah , US
1-936-273-1500

listing image 1
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Facilities

Elevator
Fitness facilities
Conference space
Fireplace in lobby
Television in common areas
Library
Free breakfast
Safe-deposit box at front desk
Express check-out
Smoke-free property
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Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.08
Several reviews mention issues with cleanliness, including mold and bugs.
Service
8.55
Positive comments about friendly and accommodating staff.
Location
9.09
Convenient location close to shopping and events, frequently mentioned positively.
Room Quality
7.04
Mixed reviews on room quality, including cleanliness and maintenance concerns.
Amenities
8.07
Decent amenities, although some issues with the hot tub and pool cleanliness reported.
Value for Money
7.53
Several guests mention feeling the hotel was overpriced given the cleaning issues.
Food and Beverage
8.58
Breakfast was generally praised, although lacking some items.
Overall Experience
8.05
Generally positive experiences with some notable issues but overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:41

Property Description

Recreational Amenities and Features - Make the most of your stay with the outdoor pool, fitness center, and picnic area.

Dining and Services - Indulge in delicious meals at the on-site restaurant or grab convenient essentials at the grocery store.

Convenient Location and Event Facilities - Located near Woodlands Mall and offering event spaces, this hotel is perfect for both leisure and business travelers.

Experience comfort and convenience at Comfort Suites Shenandoah-The Woodlands. Book your stay now and explore all that the area has to offer.

Important information:

  • The seasonal pool will be open from July to September.
  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

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Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
L
laura
4
Pros:

Staff friendly. Dirty visible mold in bathroom. Absolutely not worth the $115 a night. We should have stayed at Hampton Inn which is $130 a night. We’ve stayed at Hampton Inn every time we come to woodlands and it is immaculate every time, it is as full this time. Comfort suites should have been $30 a night not $115. Definitely do not recommend, I do not consider myself picky and I rarely leave a comment, however I want to warn y’all.

2025-10-12 • via Nuitee
W
Wade
8
Pros:

good

2025-10-06 • via Nuitee
C
Chris
10
Pros:

Amazing stay, breakfast was great, staff friendly and accommodating

2025-10-05 • via Nuitee
K
Kenneth
8
I’m
Pros:

They are very friendly. The place is decent. Not great but not terrible either. The hot tub has never been hot. The pool was dirty. All in all, not too bad though.

2025-10-05 • via Nuitee
J
Jeanette • friends
10
Pros:

Clean room easy access

2025-10-04 • via Nuitee
J
Jessica • partner
10
Pros:

We stay here every time we go to a concert at the Woodlands Pavilion! Close, convenient location.

2025-09-28 • via Nuitee
S
Stephanie • partner
6
Pros:

The hotel was clean and the breakfast was good! The hotel is a little dated. The staff was very friendly and helpful. I will stay there again!

2025-09-28 • via Nuitee
B
Broderick • partner
10
Pros:

Great place to stay

2025-09-27 • via Nuitee
C
Chrisandra
6
Pros:

Clean

2025-09-26 • via Nuitee
M
Michael • family
10
Pros:

Nice property close to shopping an concerts

2025-09-23 • via Nuitee
N
Nicholas L. • family_with_children
10
Pros:

The property was clean and very easy to walk around to businesses.

2025-09-22 • via Nuitee
C
Charles • family
8
Pros:

The room had a smell like mold, but not too bad

2025-09-19 • via Nuitee
M
Maelia
8
Pros:

Clean room. Nice staff!

2025-09-15 • via Nuitee
M
Michael
8
Pros:

Good place in Woodlands area and north Houston.

2025-09-15 • via Nuitee
P
Pablo • partner
10
Pros:

Great stay! Clean room. Buffet was good. Gym was good! Loved our stay

2025-09-10 • via Nuitee
D
Denise
4
Pros:

Clean better, more maintenance

2025-09-10 • via Nuitee
A
Amy • family
10
Pros:

The staff was very nice and accommodating

2025-09-05 • via Nuitee
S
Stavonia
10
Pros:

It was simple and nice

2025-08-28 • via Nuitee
K
Kalisha
10
Get together with family
Pros:

The stay was nice and the staff friendly.

2025-08-23 • via Nuitee
M
Maria
6
Pros:

Nothing unique.

2025-08-22 • via Nuitee