Quality Inn & Suites Kerrville

Hotels
•
Choice Hotels International
7.7 (161 reviews)
2001 Sidney Baker St, Kerrville, Texas, 78028 , Kerrville , US
+1 830-353-8438

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Pets allowed

Facilities

Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Wheelchair accessible parking
Braille or raised signage
Free self parking
Free buffet breakfast
Wheelchair-accessible van parking
See all facilities

Review Highlights

Pros:
Friendly and helpful staff / good front desk service
Indoor pool, jacuzzi and spa were liked by guests
Quiet rooms and comfortable beds reported by several reviewers
Convenient location with nearby dining and feeling of safety
Easy check-in and responsive housekeeping
Cons:
Property is dated and in need of renovation
Cleanliness problems: mildew/moldy smells, dirty carpet, bugs and hair reported
No elevator and steep stairs noted repeatedly
Room issues: running toilets, sinking mattresses, noisy AC
Breakfast selection limited; WiFi can be unreliable

Categories

Cleanliness
4.7
Multiple guests reported mildew/moldy smells, dirty carpet, dead bugs, hair, and general uncleanliness; reviewers explicitly said the property needs deep cleaning or renovation.
Service
9.5
Staff repeatedly described as friendly, polite, responsive and helpful (front desk praised several times); some desk staff resolved issues promptly despite property problems.
Location
8.4
Guests noted a good, convenient location with nearby food options and a feeling of safety; limited lodging options in the area make this a reasonable choice.
Room Quality
5.9
Rooms described as dated and in need of renovation: issues included running toilets, sinking mattresses, noisy AC, lack of elevator, and general wear-and-tear.
Amenities
8.7
Amenities are a highlight for some — indoor pool, jacuzzi and spa were enjoyed — though WiFi wavered and breakfast/service offerings were inconsistent.
Value for Money
8.5
Mixed signals: some guests felt it was acceptable given local options and praised the amenities and staff, while others felt the dated condition reduced value.
Food and Beverage
8.2
Breakfast received both positive and critical notes — some enjoyed it and one review called food delicious, while others found the breakfast selection limited.
Overall Experience
7.7
Overall mixed: many guests enjoyed friendly staff, pool and location and found the stay adequate, but repeated reports of dated facilities and cleanliness issues tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Indoor Pool for Relaxation

Enjoy a refreshing dip in the indoor pool, perfect for relaxation after a long day of exploring the area.

Complimentary Buffet Breakfast

Start your day right with a delicious buffet breakfast served daily, providing a variety of options to suit every palate.

Convenient Location

Located in the heart of the business district, the Quality Inn & Suites offers easy access to popular attractions like Guadalupe River and Kerrville Convention & Visitors Bureau.

An ideal choice for both business and leisure travelers, book your stay now at Quality Inn & Suites for a comfortable and convenient experience.

Important information:

  • Pool access available from 6 AM to 10 PM.
  • Up to 4 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.7
Based on 161 reviews
Cleanliness: 4.7
Service: 9.5
Location: 8.4
Room Quality: 5.9
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 8.2
Overall Experience: 7.7
J
Juan • family
2
Pros:

property was in terrible condition

2025-10-07 • via Nuitee
C
Cecilia
10
Pros:

Need a bigger tv

2025-10-06 • via Nuitee
C
Connie
6
Pros:

If you are just needing a place to sleep overnight, this will work. There was a lot of neighbor noise, the toilet ran constantly, the tv didn’t work, and the hotel is run down and in need of an upgrade. This is not a place we would stay at again.

2025-10-05 • via Nuitee
W
Walter
10
Pros:

N.a

2025-10-04 • via Nuitee
H
holly
6
Pros:

Needs a deep clean or renovation.

2025-10-01 • via Nuitee
L
Lorri • partner
8
Pros:

Housekeeper was nice and friendly

2025-09-28 • via Nuitee
C
Casey
8
Pros:

Trailer parking worked, i could also park on the street.

2025-09-23 • via Nuitee
S
Seth
10
Pros:

Everything was as it should be. Easy check-in, quiet room, comfortable bed.

2025-09-21 • via Nuitee
S
Sergio • partner
10
Pros:

.

2025-09-12 • via Nuitee
B
Bradley • family
6
Pros:

Staff was nice and friendly room was dated and a little unclean. AC gave off a moldy smell

2025-09-01 • via Nuitee
M
Marcia
10
Pros:

I felt safe and there is no problem finding a place to eat. Staff are great too.

2025-08-12 • via Nuitee
L
Luis • family
10
Pros:

Great.

2025-08-09 • via Nuitee
V
Vicki
8
Pros:

The WiFi seemed to waver at times.

2025-08-02 • via Nuitee
D
Dennis
8
Pros:

A little dated but comfortable

2025-08-02 • via Nuitee
M
Matthew • partner
8
Pros:

It was fine.

2025-07-23 • via Nuitee
M
Monique • family
6
Pros:

Property was very dated. Options in Kerrville are limited so I would not say this is the worst option but if possible, I wouldn’t avoid staying here again.

2025-07-21 • via Nuitee
J
Janice • friends
10
Pros:

Nice staff. Very responsive to questions and requests. Breakfast provided.

2025-07-21 • via Nuitee
R
Randy
10
Great place no surprises
Pros:

Super good, loved the pool and spa

2025-07-08 • via Nuitee
D
Dana
6
Great but?
Pros:

Everything was great until about 7 am when the AC sounded like a jet airplane. Knocking and banging.

2025-07-01 • via Nuitee
H
Holly
10
Pros:

Quaint and quiet

2025-06-28 • via Nuitee