Casa Tavera- Adults Only

Hotels
9.1 (320 reviews)
Calle 49, Número 493 entre 60 y 58. Col. Centro, Merida, Yucatan , Mérida , mx

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Ironing service
Non-smoking throughout
Concierge service
Grocery deliveries
Allergy-free room
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Cleanliness
Comfortable stay
Cons:
Noise in some rooms
Inconsistent hot water
Breakfast selection needs improvement

Categories

Cleanliness
9.49
General sentiment of being clean and above standards.
Service
9.96
Staff were described as friendly and attentive.
Location
10
Multiple reviews praised the location as excellent and walkable.
Room Quality
8.45
Mixed feedback on room size and comfort, with some complaints about noise.
Amenities
8.48
Some amenities noted, but issues with the pool and lack of stable hot water.
Value for Money
8.94
General value perception was good, but some concerns noted about the food.
Food and Beverage
7.99
Food quality is good, but breakfast options and consistency were criticized.
Overall Experience
9.47
Overall positive experiences encountered, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:22

Property Description

Luxurious Accommodation
Casa Tavera, a 5-star hotel in the heart of Mérida, offers air-conditioned rooms with modern amenities like flat-screen TVs and private bathrooms. Enjoy the outdoor swimming pool and free WiFi during your stay.

Relaxing Outdoor Spaces
Unwind in the hotel's garden or on the terrace, perfect for soaking in the sun or enjoying a peaceful evening under the stars. The allergy-free property ensures a comfortable and serene environment for all guests.

Prime Location
Explore Mérida's attractions with ease as Casa Tavera is located near key landmarks like Merida Cathedral, Main Square, and La Mejorada Park. With the Yucatan International Convention Centre nearby, it's the ideal choice for both leisure and business travelers.

Ready to experience luxury and convenience in Mérida? Book your stay at Casa Tavera now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 320 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 7.99
Overall Experience: 9.47
K
Karla couple mx
10
Excelente
Pros:

Me encantó la ubicación, el servicio y las instalaciones. Dormí increíble …!!!

2026-05-01 via Nuitee
P
Paula extended_group es
10
Estancia excepcional y trato inmejorable
Pros:

No tengo palabras suficientes para agradecer el trato recibido durante nuestra estancia. Nos encantó TODO: la atención de del personal, la habitación, el desayuno y las instalaciones. En conjunto, todo hace que la experiencia haya sido realmente excepcional. Entre todas las opciones que ofrece Mérida, este lugar es una auténtica joya. Aprovecho para enviar un abrazo muy fuerte a Carla y a todo el equipo, que son personas maravillosas.

¡Espero poder regresar muy pronto!

2026-04-30 via Nuitee
S
Simred3k solo_traveller gb
4
Not what I expected for the price. Not good.
Pros:

The bed was comfortable. There was a coffee maker and bathroom was nice. The little swimming pool was refreshing. Good location.
The staff were friendly and lovely.

Cons:

I paid £178 for 2 nights for a small windowless room. The wooden 'window' did not have glass so there was absolutely no privacy. I did not enjoy my stay.
I very rarely make a complaint but this was not a comfortable room for the amount I paid. I didn't realise that at the time.
I need to contact the hotel via Booking.com.

2026-04-26 via Nuitee
M
María Fernanda couple mx
7
Estuvo muy bien
Pros:

Que está muy bien localizada

Cons:

Que no tienen restaurante, y la tina del baño estaba un poco sucia

2026-04-25 via Nuitee
M
Monica solo_traveller us
10
2026-04-19 via Nuitee
S
Susanna couple at
7
Kleines gutes Hotel für 1-2 Nächte
Cons:

Zimmer eher spartanisch, nur ein kleines Wasser, keine Gläser, nur auf mehrmaliges Bitten 2. Decke mehr Handtücher. Frühstück gut, aber wenig Auswahl (z.B. kein Saft)

2026-04-03 via Nuitee
G
georg couple at
10
schoenes gepfegtes hotel mit privater atmosphaere, ein angenehmes erlebnis!
Pros:

äusserst angenehmes kleines privates hotel in bester zentraler lage, innenhof mit kleinem pool, alles sehr gepflegt. das personal ist grossartig, freundlich und zuvorkommend ! mit der erfahrung vieler reisejahre in verschiedensten laendern eines der sympathischesten hotels. in jeder weise zu empfehlen, insbesondere wenn man private persoenliche atmosphere bevorzugt. 5 sterne!

Cons:

keine maengel, alles bestens!

2026-03-19 via Nuitee
C
Cécile couple fr
6
Bien situé, bon hôtel pour un passage
Pros:

Bien placé
Chambre spacieuse
Personnel très agréable et aidant
Joli patio pour le petit déjeuner

Cons:

Chambre peu lumineuse
Emplacement assez bruyant
Pas de parking et très galère pour se garer aux alentours
Beaucoup de moustiques
Personnel ne parle pas du tout anglais, ça peut être problématique

2026-03-18 via Nuitee
N
Nicole couple us
8
Pleasant hotel
Pros:

The day staff was very helpful and went out of her way to offer suggestions and get reservations. The bed was comfortable. Bathroom was clean and functional. Breakfast in courtyard was very nice

Cons:

Room lighting was odd. Quality of towels was marginal.

2026-03-14 via Nuitee
H
Henriette couple mx
9
Nettes kleines Hotel mit bester Lage
Pros:

Top Lage. Sehr freundliches Personal, hübsches Haus

Cons:

Sehr dunkle Zimmer. Aircon etwas störend.

2026-03-13 via Nuitee
R
Richard couple gb
8
2026-03-09 via Nuitee
B
BYRON family_with_children us
10
A small gem in a large city
Pros:

Merida is a large city with many large hotels. Casa Tavera is a small hotel in a perfect location, so you can choose based on your preferences. For us, the small hotel choice was the right choice. The staff was very welcoming and helpful; the rooms were spotlessly clean and airy; the breakfasts were made to order and delicious; and the management arranged for tours of the Mayan temples, the cenotes, and the haciendas of the sisal barons. The air conditioning worked very well, which is important in that area. The pool is small but refreshing after a long day in the sun. Although the owner is not on the property always, we were fortunate and had lots of informative interactions with her. The location was ideal for walking to either a broad boulevard that has museums and a lot of restaurants or a major street in the opposite direction that had the cathedral, a major plaza, and more restaurants. We had a great time and would definitely return.

Cons:

We stayed in the huge Presidential Suite, and its only drawback was an occasional lapse of the hot water in the shower.

2026-02-28 via Nuitee
R
Ram couple il
10
Pros:

the stuff was very helpful. they arranged us parking recommended a great restaurant.
breakfast was good and plenty

Cons:

no complains

2026-02-14 via Nuitee
M
martina couple it
9
Bella struttura
Pros:

Struttura molto bella e accogliente. Ben localizzata.
Staff gentile.

Cons:

Poca scelta a colazione.
La struttura non ha un parcheggio privato ma offre una convenzione a pagamento con un parcheggio nelle vicinanze

2026-01-25 via Nuitee
L
Luis couple mx
7
Limitado
Pros:

Regular, muy limitado

Cons:

No tienen estacionamiento

2026-01-19 via Nuitee
M
MARTHA TERESA couple mx
10
Excelente estancia
Pros:

Ubicación, atención del personal, habitaciones, limpieza

2026-01-19 via Nuitee
O
Oscar couple ch
9
2026-01-18 via Nuitee
O
Oscar couple ch
9
Pros:

L’ameublement ainsi que l’architecture de l’établissement et des chambres

Cons:

Les nuisances sonores

2026-01-18 via Nuitee
M
Montes Picon couple es
1
NO LO PAGUES, NO LO VALE.
Pros:

NADA!!!
El alojamiento fue muy decepcionante. Pagamos la habitación más cara de las suite que tienen (la suite presidencial) y resultó ser, con diferencia, la peor estancia de todo el viaje.
Lo único ligeramente positivo es la ubicación.

Quisimos marcharnos después de la primera noche debido al estado del alojamiento, pero no nos ofrecieron ninguna solución ni alternativa. Como “compensación” nos ofrecieron regalar dos camisas para mi pareja y yo, sin valor, que no deben costar ni 100 pesos.

Lo que debían ser las dos mejores noches del viaje se convirtieron en un auténtico calvario.
NO LO RECOMENDAMOS A NADIE.

Cons:

NADA NOS GUSTÓ!!

La limpieza fue inexistente: todo estaba extremadamente sucio. El jacuzzi no se pudo utilizar, estaba muy descuidado, sucio y además no funcionaba correctamente.

El trato del personal fue pésimo.
El desayuno incluido es muy pobre y triste.
La suite presidencial no tiene nada que ver con las características que aparecen en Booking.

Es, sin duda, el peor alojamiento de todo el viaje, y no se acerca en absoluto a los casi 400 € que pagamos.

La mitad de las luces no funcionaban y las que funcionaban estaban a punto de fundirse, dejando la habitación con muy poca iluminación. Aun así, se apreciaba claramente la suciedad: es el alojamiento más sucio en el que hemos estado.

La ducha se inundaba inmediatamente y era asqueroso.
Tardamos una hora y media en llenar el jacuzzi, ya que solo funcionaba la alcachofa. Cuando encendimos los chorros, el agua salía disparada por todas partes, inundando prácticamente todo el baño, además de salir partículas de suciedad, lo que demuestra una falta total de mantenimiento. Evidentemente, cualquier huésped que reserve esta habitación debe sufrir el mismo problema.

Tuvimos que ducharnos con chanclas.

Es el alojamiento con peor relación calidad-precio de todo el viaje y top 3 seguramente de toda nuestra viea.
A día de hoy, todavía estamos esperando que nos envíen la factura.

Tenemos más de 40 fotos que demuestran todo lo mencionado, pero la plataforma solo permite subir 4.

2026-01-18 via Nuitee
E
Emma couple au
8
Comfortable stay
Pros:

The staff (Celeste) was very friendly and knowledgeable. The room is massive and very comfortable. Location is great, around the corner to main street of Montejo.

Cons:

The shower water pressure is very low. Breakfast was ok. Would have been 10/10 if the shower could be higher pressure.

2026-01-16 via Nuitee