City Express by Marriott Port Hope Cobourg

Hotels
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City Express
6.2 (136 reviews)
Route 2211 County Road 28 , Port Hope , CA
+1 905-885-7000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Staff was great
Breakfast selection
Good parking
Cons:
Cleanliness issues
Rude staff
Old and outdated facilities

Categories

Cleanliness
4.16
Multiple mentions of uncleanliness, including bugs and dirty carpets.
Service
7.63
Staff received positive feedback, although some complaints were noted.
Location
7.17
Convenient location with access to nearby attractions.
Room Quality
5.62
Complaints about outdated rooms and uncomfortable beds.
Amenities
5.15
Limited amenities reported; issues with hot water and no coffee maker.
Value for Money
6.61
Generally seen as acceptable value though expectations were not met.
Food and Beverage
7.16
Breakfast selection was positively highlighted, but other aspects lacking.
Overall Experience
6.13
Overall experience ranged from good to very bad; average was found.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-28 18:11

Property Description

Convenient Location

The Comfort Inn hotel is conveniently situated near popular attractions such as the Capitol Arts Centre, Art Gallery of Northumberland, and Port Hope Golf and Country Club. Guests can easily explore Rice Lake, Lake Ontario, and Devil's Elbow Ski Area.

Dining and Shopping

Adjacent to the Ultramar service centre, guests have easy access to Harvey's Restaurant and Swiss Chalet. With proximity to the heart of Port Hope, shopping and business districts are just minutes away.

Amenities Galore

This pet-friendly hotel offers a fitness centre, picnic area, and a complimentary hot breakfast with a variety of options. Rooms are well-equipped with essentials like coffee makers, hair dryers, and cable TV, with some featuring microwaves and sofa sleepers.

Book your stay at Comfort Inn for a comfortable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

6.2
Based on 136 reviews
Cleanliness: 4.16
Service: 7.63
Location: 7.17
Room Quality: 5.62
Amenities: 5.15
Value for Money: 6.61
Food and Beverage: 7.16
Overall Experience: 6.13
D
Durand • solo_traveller • ca
8
Pros:

Hotel rénové très bien!

2026-10-29 • via Nuitee
D
Durand • couple • ca
8
2026-10-29 • via Nuitee
I
ISABELLA CORA • solo_traveller • ca
9
Pros:

Rooms clean and beds were very comfortable.

Cons:

Can't say about the continental breakfast as we didn't bother to check.

2026-10-28 • via Nuitee
Y
Yvonne • family_with_children • ca
10
Staff was very pleasant, rooms were very clean and very comfortable!
Pros:

This was one of the cleanest hotel rooms I have stayed in coming a close second to the Algonquin Resort Hotel in Saint Andrews New Brunswick. The beds were perfect! Again a close second to the Algonquin Resort Hotel.

Cons:

I did not have breakfast at the hotel. Not fond of those type of "continental type" breakfast.

2026-10-25 • via Nuitee
P
Peter • couple • ca
5
Just okay
Pros:

Beds were comfortable. We had a large room. And it had wood floors.

Cons:

This place is not in the town of Port Hope. It is beside the freeway and out in the middle of nowhere. It’s basically a truck stop. Town is a 10 minute drive. The buffet breakfast was the worst. Completely inedible. Nothing but paper cups in the room and at the buffet. Bamboo utensils. I expect better from any hotel under the Marriott brand.

2026-10-22 • via Nuitee
J
Jean • solo_traveller • ca
8
2026-10-16 • via Nuitee
S
Susan • couple • ca
9
2026-10-15 • via Nuitee
J
Jenna • couple • ca
10
Quiet place to feel at home
Pros:

The staff were friendly and thoughtful. The rooms where clean and neat. Breakfast was tasty!

2026-10-13 • via Nuitee
S
Shannon • couple • ca
5
2026-10-10 • via Nuitee
G
George • solo_traveller • ca
10
Pros:

Staff were very friendly

2026-10-09 • via Nuitee
M
marianela • couple • ca
8
2026-10-08 • via Nuitee
T
Trevor • solo_traveller • ca
9
Was everything I expected.
Pros:

One of the cheaper breakfasts I have had. Not very quality again for the cost of the stay.

Cons:

As all hotels nowadays the prices are crazy expensive for just sleeping for 7 hours.

2026-10-08 • via Nuitee
T
Tom • extended_group • ca
3
Pros:

The check‑in was quick and the bedds were good, but unfortunately the cleanliness of the room completely overshadowed the rest of the experience.

Cons:

Very disappointing stay.

At first glance, the room looked fine, but once we settled in, we noticed around twenty to thirty dead flies scattered everywhere: on the floor, on the window ledge, inside the drawers, on the bed and pillows, in the toilet, and even in the bathtub. There were also several flies flying around the room.

We went down to the front desk to ask if we could change rooms, but we were told it wasn’t possible.

For a hotel under the Marriott brand, the level of cleanliness was far below expectations, and the overall experience was very disappointing.

2026-09-19 • via Nuitee
K
Kelly • solo_traveller • us
10
2026-09-17 • via Nuitee
M
Minh • couple • ca
7
2026-09-17 • via Nuitee
N
Nienke • solo_traveller • nl
7
2026-09-17 • via Nuitee
E
Elliott • solo_traveller • ca
10
Pros:

Wonderfully updated. Comfortable beds. Very clean

Cons:

Needs more accessible parking

2026-09-17 • via Nuitee
S
Sherry • extended_group • ca
8
Overall a very nice hotel and great staff.
Pros:

I liked the beds. They were comfortable and the room was clean. The new reno was good.

Cons:

I think breakfast should be til 10 or 10 30 am. Also I would serve rounded sausages rather than flat ones. The kitchen area could have been longer rather than a small square shape. It got crowded. I would hang pictures above both beds and not all the same theme. The mirror should have been hung by itself. I would change the small light to a roller one on the desk. I heard someone stole one.

2026-09-15 • via Nuitee
M
Moeller • solo_traveller • ca
9
2026-09-13 • via Nuitee
L
Liz • solo_traveller • ca
9
Enjoyable
Pros:

Close to Hwy 401, clean, friendly staff

Cons:

Property was great, breakfast eggs were a bit discoloured in spots

2026-09-10 • via Nuitee