Comfort Suites near I-80 and I-94

Hotels
Comfort Suites
7.4 (532 reviews)
2235 West 173rd Street , Lansing , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Close to restaurants
Cons:
Dirty rooms
Unprofessional service
Lack of maintenance

Categories

Cleanliness
4.15
Multiple reviews mention that the hotel was dirty and had issues with cleanliness.
Service
10
Some positive mentions of service, though there were complaints about the staff.
Location
10
The location was noted as convenient for events and nearby amenities.
Room Quality
5.12
Numerous complaints about room conditions, including dirty mattresses and maintenance issues.
Amenities
7.16
Limited positive feedback, mostly complaints about the pool and jetted tub not working.
Value for Money
7.11
Many guests felt that the price did not reflect the quality of the stay.
Food and Beverage
8.14
Issues with breakfast availability and quality noted.
Overall Experience
7.5
General dissatisfaction with the hotel, most guests indicated they wouldn't return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:07

Property Description

Convenient Location
Located just 22.8 miles from Chicago Midway International Airport, the Comfort Suites Lansing offers easy access to nearby attractions like the Riverboat Casino and U.S. Cellular Field.

Comfortable Suites
Each suite is well-equipped with amenities such as cable TV, coffee facilities, a microwave, and a refrigerator, ensuring a comfortable stay for all guests.

Relaxing Amenities
Guests can unwind in the heated indoor pool, stay active in the on-site gym, and start their day right with a complimentary continental breakfast.

Experience convenience, comfort, and relaxation at Comfort Suites Lansing. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 532 reviews
Cleanliness: 4.15
Service: 10
Location: 10
Room Quality: 5.12
Amenities: 7.16
Value for Money: 7.11
Food and Beverage: 8.14
Overall Experience: 7.5
M
Morrow family_with_children us
1
Was probably the worst hotel stay we’ve ever had.
Pros:

Nothing it was dirty, not kept up on

Cons:

Sheets were dirty. Room was dirty, staff kept saying “idk it’s my first day” and there was nobody else to help. Had to ask for TP cause there was none when we checked in. We had to asked 4 times for new sheets and blankets

2026-04-13 via Nuitee
A
Alphonso family_with_children us
2
2026-04-05 via Nuitee
S
Shamika family_with_children us
7
Cons:

I had to ask for linen for the sofa bed.

2026-03-30 via Nuitee
J
Jacinta family_with_children us
1
Horrible!
Cons:

The blanket was dirty the picture that was advertised was not the correct representation of the space and cleanliness of the room, the sofa bed had rust stains all over it and had to go request bedding. The room was too small for 4 adults for a King Suite. And the price was high.

2026-03-23 via Nuitee
S
Skye family_with_children us
10
2026-03-18 via Nuitee
C
Corine family_with_children us
1
2026-03-10 via Nuitee
C
Craig solo_traveller us
1
2026-03-09 via Nuitee
A
Alondra family_with_children us
4
Pros:

The location was good

Cons:

The front desk clerk had a bad attitude. I asked him for pool towels for my kids he told me he didn’t have any to give me. The rooms are shabby. The couches are peeling the let out couch, which turned into a sofa. Bed has all type of yellow staining on it.

2026-03-02 via Nuitee
L
Lisa couple us
8
2026-03-02 via Nuitee
R
Reneea family_with_children us
4
2026-02-26 via Nuitee
L
Lucretia family_with_children us
2
Pros:

Nothing

Cons:

Everything no water room was bad, bed every uncomfortable burn holes in blankets Staff rude breakfast nasty

2026-02-22 via Nuitee
J
Jones family_with_children us
10
2026-01-30 via Nuitee
A
AKILAH family_with_children us
5
2026-01-30 via Nuitee
F
Fabiola family_with_children us
1
It was definitely not a good experience for being our first time there
Cons:

Our room was so filthy the bedding was just so dirty full of hair and looked like they were never washed pillows had so much hair and were not made up looked like they just put the same used ones from previous guests everything dusty just no way I would start her with my 4 kids

2026-01-25 via Nuitee
H
Hattie solo_traveller us
10
2026-01-20 via Nuitee
D
Diamond solo_traveller us
8
Pros:

Property is by good food places. Staff were nice. You don’t have to pay an extra fee for parking and there is plenty of space. Rooms were clean.

Cons:

We didn’t get our cleaning for our stay on the 2nd or 3rd night.

2026-01-19 via Nuitee
V
Victoria couple us
5
Please do better.
Pros:

I think the property needs improvement. The property and furnishings are outdated. The website pictures must be edited or really old because the property doesn’t match the pictures.

Cons:

The king size bed comes with four mini twin size pillows and when I asked for extra I was told they didn’t have extra. The blankets stuffing was coming out of the many holes in the blanket. When I requested clean towels they came to our room to collect the dirty ones in order for us to get clean ones. They literally police the breakfast, you can only have breakfast if you eat it in the small dining area between 6a and 9:30a, they have signs posted and person who in the dining area announcing the rules. The halls reeked of marijuana the next morning and the elevator floor was filthy. The floor in the room looked clean but after walking barefoot my feet were visibly dirty. There were stains on the walls, scratches on the furniture, and some missing drawers handles. The television automatically goes off every couple of hours and the max volume is less than half the maximum. At least the a/c worked good, the staff were cordial and the bed was comfortable. Sorry I didn’t take pictures.

2026-01-19 via Nuitee
S
SHELLEY solo_traveller us
8
Cons:

Ice machine wasn't convenient.

2026-01-19 via Nuitee
J
Jennifer family_with_children us
2
Don't stay here! Unless your desperate
Pros:

I like the location. It was pretty easy to find but way in the back! So people cant just find you.

Cons:

The rooms were horrible. My first room room 219 was so horrible hair all over the bed and floor. Black little dots on the pillows and the toilet didnt flush. They moved me to room 308 and it wasnt much better but no hair. Lots of burns on the sheets. And weird stuff on the pillows.

2026-01-19 via Nuitee
C
Catherine solo_traveller us
3
Ok
Pros:

It would of been nice if the kids wasn't coughing and sneezing around the food

Cons:

The facilities was nice, location was nice it was just some of the guest was just disrespectful having their kids by the food coughing and sneezing running up and down the hallways so much water from the pool all over the floor going toward the elevator plus on the elevator I almost fall twice and staff seem like they were scared to say anything

2026-01-19 via Nuitee