Hotel Carlton Capri

Hotels
8.4 (4156 reviews)
Santa Croce 595/a , Venice , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Small room size
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.74
Some guests noted cleanliness issues, particularly with bathrooms.
Service
9.21
Staff received positive feedback for being kind and helpful.
Location
9.25
Great location near train station and city attractions.
Room Quality
7.7
Some rooms were reported as too small and not meeting double occupancy standards.
Amenities
8.23
Amenities were satisfactory but had occasional issues such as a non-working AC.
Value for Money
8.69
Good value considering the location and available services.
Food and Beverage
7.74
Breakfast had mixed reviews, with some items not meeting expectations.
Overall Experience
8.61
Overall experience was positive, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:40

Property Description

Convenient Location
Hotel Carlton Capri is perfectly situated just a 5-minute walk from Santa Lucia Station, allowing easy access to the Grand Canal for a scenic Vaporetto ride to Saint Mark's Square.

Comfortable Accommodation
Enjoy cozy guest rooms equipped with a TV and air conditioning, ensuring a relaxing stay after exploring the nearby attractions like the iconic Rialto Bridge.

Exceptional Amenities
Start your day right with a delicious breakfast buffet featuring traditional Venetian treats. Additionally, benefit from the hotel's 24-hour reception and unwind in the TV lounge during your stay.

Book your stay at Hotel Carlton Capri now for a memorable Venice experience!

Important information:

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival.

When adding lunch or dinner to your booking, please note that the price does not include drinks.

When booking 4 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 4156 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
I
Ismael extended_group es
8
2026-03-14 via Nuitee
A
Angelo extended_group it
10
Pros:

Hotel stupendo e raffinato.

2026-03-14 via Nuitee
S
Susanne couple de
8
Pros:

Sehr nettes Personal

Cons:

War schwer zu finden

2026-03-13 via Nuitee
P
Paola solo_traveller it
6
2026-03-11 via Nuitee
A
Amelia solo_traveller br
10
Pros:

Localização

2026-03-11 via Nuitee
T
TAO solo_traveller cn
7
还不错吧
Pros:

服务态度好 离景点都蛮近 附近餐厅好

Cons:

房间大小一般 行李箱都有点展不开

2026-03-09 via Nuitee
A
Agata couple pl
9
Pros:

Dobra lokalizacja, blisko do autobusu lotnisko Treviso-Wenecja i blisko do tramwaju wodnego. Smaczne śniadanie.

2026-03-09 via Nuitee
A
Anna extended_group ru
8
2026-03-09 via Nuitee
B
Basavaraj family_with_children au
8
2026-03-09 via Nuitee
M
Miguel couple es
7
Buena experiencia de fin de semana
Pros:

Buenas situación cerca de gran canal y estación de trenes. Buena combinación trasporte público.
Desayuno genial

Cons:

Habitaciones y baños algo justas de espacio, climatización de habitaciones demasiado fuertes en cuanto a temperatura calidad, sin posibilidad de regulación independiente.

2026-03-09 via Nuitee
C
Chung solo_traveller jp
9
2026-03-08 via Nuitee
D
Dalila couple it
10
2026-03-07 via Nuitee
D
Daniela solo_traveller it
7
Pros:

Stanza super silenziosa

Cons:

La misera colazione e la bizzarra accoglienza ricevuta un po’ gratuitamente a prima mattina: di fronte alla richiesta del numero della stanza, nel breve attimo nel quale sono stata a cercare la chiave della stanza per non sbagliare numero, mi e’ stato chiesto se non mi fossi infilata impropriamente con il gruppone di turisti…mah….

2026-03-07 via Nuitee
H
HUGO couple fr
10
2026-03-05 via Nuitee
E
Elisa extended_group it
7
Pros:

Camera accogliente, pulita e silenziosa, posizione molto vicina alla stazione ferroviaria

2026-03-05 via Nuitee
R
Romualda family_with_children pl
7
2026-03-04 via Nuitee
J
Jacqueline couple cl
10
Pros:

La ubicación y comodidad de las camas

Cons:

Me gusto tido.gracias

2026-03-03 via Nuitee
A
Ariane solo_traveller de
10
2026-03-03 via Nuitee
A
Anna couple pl
7
Otrzymałam to czego oczekiwałam .
Pros:

Krótki pobyt noc przed wylotem . Zależało mi na bliskim położeniu niedaleko dworca . Udało mi się zarezerwować mały pokój w dobrej promocji i to było wystarczające .Cena regularna jest moim zdaniem za wysoka do tego co oferuje hotel . Opinia na podstawie porównania do innego hotelu .

2026-02-28 via Nuitee
F
Fabio couple it
10
Pros:

Staff gentilissimo e disponibile. Struttura pulita ed accogliente

2026-02-27 via Nuitee