Hotel Carlton Capri

Hotels
8.4 (4415 reviews)
Santa Croce 595/a , Venice , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Small room size
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.74
Some guests noted cleanliness issues, particularly with bathrooms.
Service
9.21
Staff received positive feedback for being kind and helpful.
Location
9.25
Great location near train station and city attractions.
Room Quality
7.7
Some rooms were reported as too small and not meeting double occupancy standards.
Amenities
8.23
Amenities were satisfactory but had occasional issues such as a non-working AC.
Value for Money
8.69
Good value considering the location and available services.
Food and Beverage
7.74
Breakfast had mixed reviews, with some items not meeting expectations.
Overall Experience
8.61
Overall experience was positive, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:40

Property Description

Convenient Location
Hotel Carlton Capri is perfectly situated just a 5-minute walk from Santa Lucia Station, allowing easy access to the Grand Canal for a scenic Vaporetto ride to Saint Mark's Square.

Comfortable Accommodation
Enjoy cozy guest rooms equipped with a TV and air conditioning, ensuring a relaxing stay after exploring the nearby attractions like the iconic Rialto Bridge.

Exceptional Amenities
Start your day right with a delicious breakfast buffet featuring traditional Venetian treats. Additionally, benefit from the hotel's 24-hour reception and unwind in the TV lounge during your stay.

Book your stay at Hotel Carlton Capri now for a memorable Venice experience!

Important information:

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival.

When adding lunch or dinner to your booking, please note that the price does not include drinks.

When booking 4 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 4415 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
L
Lillian • couple • it
7
2026-06-27 • via Nuitee
M
Marlene. A • solo_traveller • pt
9
Pros:

Boa localização, relativamente perto da estação de comboios. Bom pequeno-almoço, simpatia do staff.

2026-06-27 • via Nuitee
M
MEKHZER • solo_traveller • dz
9
Pros:

Très bien situé paraport a la station de train
5 min de marche juste il faut traverser le pont

Cons:

Rien

2026-06-26 • via Nuitee
L
LOREN • solo_traveller • es
8
Hotel normal con buena calidad/ precio y ubicación.
Pros:

La situación excelente. A 5 minutos de la Estación de Bus para poder regresar al Aeropuerto sobre todo si se sale temprano ya que los vaporetos no empiezan hasta las 5 aunque también hay nocturnos pero con menos frecuencia. Desde ésta ubicación nos podemos mover por toda venecia sin problemas tanto andando como en los vaporetos que lo mejor es sacar los bonos según los días de estancia. El aire acondicionado y por tanto la mini nevera estaban encendidas todo el dia ya que no usan tarjeta solo llave. El hotel tuvo el detalle de hacernos el cheking a las 12 y dejarnos las maletas en recepción y después nos la subieron a la habitación mientras nosotros recorrimos venecia y regresamos por la noche.

Cons:

Por poner una pega, nos tocó una bañera pequeña pero el baño tenía todo lo necesario tanto como la habitación que tenia una tv mediana. Asimismo había un callejón privado junto al hotel de atajo para salir a la calle principal pero la cerraban por las noches entre las 22:00 y las 06:00 aproximadamente.

2026-06-26 • via Nuitee
T
TOSHINORI • couple • ge
10
よき滞在
Pros:

駅からのアクセスが近くて良いです。

Cons:

特にないです。

2026-06-26 • via Nuitee
M
Marillene Camargo Lemos • family_with_children • br
10
Dias maravilhosos e confortáveis
Pros:

Os funcionários muitos eficientes!

Cons:

Ralo do banheiro entupido

2026-06-26 • via Nuitee
M
Marko • solo_traveller • hr
9
Very friendly
Pros:

Breakfast was very good and location perfect.

2026-06-25 • via Nuitee
P
Pavel • couple • es
8
2026-06-23 • via Nuitee
S
Sebastian • couple • cl
8
Recomendable
Pros:

La ubicación

Cons:

El desayuno no era 100% buffet

2026-06-23 • via Nuitee
K
kubota • family_with_children • jp
6
Pros:

スタッフはフレンドリーで親切。駅から近くて便利。フロントはきれい！

Cons:

写真のイメージと違いすぎた。シャワーを浴びるとフロアはべちゃべちゃ。コバエが6匹もいて気持ち悪かった。老朽化だから仕方ない？部屋の掃除やシーツなどは清潔でした。

2026-06-22 • via Nuitee
S
Stephan • solo_traveller • nl
9
2026-06-22 • via Nuitee
A
asa • couple • is
7
Pros:

Nice location and friendly staff

2026-06-22 • via Nuitee
M
Mamma Manu • solo_traveller • it
10
2026-06-21 • via Nuitee
C
CHRISTELLE • solo_traveller • fr
8
Pros:

Sa localisation

Cons:

Rien

2026-06-21 • via Nuitee
I
Ieva • family_with_children • lv
8
Pros:

Great!

2026-06-21 • via Nuitee
R
Roger • solo_traveller • it
5
Don’t ask for the WiFi password!
Pros:

It was clean and the aircon worked well. I have no idea how good the WiFi was because the receptionist seemed too overwhelmed by his responsibilities to give me the password in any sort of civil fashion. I have data so didn’t bother. It is well situated if you need to get to Piazzale Roma.

Cons:

The bald, big glasses receptionist seemed to be overworked. I called reception to ask for the WiFi password. It’s on the key card you got when you checked in he said. I didn’t get one, I said, you did he said, I didn’t I said and so on. I eventually said, just give me the password! Well, you would think that I had interrupted him negotiating world peace. A big sigh and he rattled it off at speed. I asked him to repeat it followed by an even bigger sigh. Really? I need this!

2026-06-20 • via Nuitee
P
Pablo • solo_traveller • ar
10
Best experience ever!
Pros:

Location

Cons:

Nothing

2026-06-20 • via Nuitee
Олена • solo_traveller • ua
10
Pros:

Location is perfect, close to bus station. Room was clean and beds was super comfortable.

Cons:

Everything was good

2026-06-20 • via Nuitee
H
Hui Chen • solo_traveller • tw
8
Pros:

地點佳

2026-06-18 • via Nuitee
M
Mame • family_with_children • ca
8
Hôtel très propre et personnel disponible. Venise est une ville remarquable !!!!
Pros:

La gentillesse du personnel .

Cons:

L’ascenseur était en panne pendant 24h00 et il s’arrête au 3 étage. Notre chambre était au 4eme étage

2026-06-18 • via Nuitee