Hotel Carlton Capri

Hotels
8.4 (4473 reviews)
Santa Croce 595/a , Venice , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Small room size
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.74
Some guests noted cleanliness issues, particularly with bathrooms.
Service
9.21
Staff received positive feedback for being kind and helpful.
Location
9.25
Great location near train station and city attractions.
Room Quality
7.7
Some rooms were reported as too small and not meeting double occupancy standards.
Amenities
8.23
Amenities were satisfactory but had occasional issues such as a non-working AC.
Value for Money
8.69
Good value considering the location and available services.
Food and Beverage
7.74
Breakfast had mixed reviews, with some items not meeting expectations.
Overall Experience
8.61
Overall experience was positive, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:40

Property Description

Convenient Location
Hotel Carlton Capri is perfectly situated just a 5-minute walk from Santa Lucia Station, allowing easy access to the Grand Canal for a scenic Vaporetto ride to Saint Mark's Square.

Comfortable Accommodation
Enjoy cozy guest rooms equipped with a TV and air conditioning, ensuring a relaxing stay after exploring the nearby attractions like the iconic Rialto Bridge.

Exceptional Amenities
Start your day right with a delicious breakfast buffet featuring traditional Venetian treats. Additionally, benefit from the hotel's 24-hour reception and unwind in the TV lounge during your stay.

Book your stay at Hotel Carlton Capri now for a memorable Venice experience!

Important information:

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival.

When adding lunch or dinner to your booking, please note that the price does not include drinks.

When booking 4 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 4473 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
O
Oleg • solo_traveller • ua
10
Pros:

Хороший отель.
Номер просторный, расположение отличное. Рядом автовокзал и Ж/Д вокзал.
Не дорогой (10€) завтрак.
Рекомендую

2026-07-04 • via Nuitee
O
Olena • family_with_children • ua
9
2026-07-04 • via Nuitee
L
linda • family_with_children • id
8
Pros:

You can go to the hotel with only some steps (small bridge), so I still can manage to carry our big suitcase. We came by bus, so the bus station is not so far from People's Mover. When arrived, we don't know the easier way from People's mover to the hotel. We had to pay the expensive porter to carry our 4 luggage.

Cons:

It's a very quiet area. Which is I am OK for the quiet, but meaning not so many shops surrounding.
It's about 2 km to go to St. Mark Basilica.
If you arrived by train, meaning you have to cross at the very big bridge, meaning you cannot carry your luggage yourself. Hire the porter

2026-07-03 • via Nuitee
G
Gabriel • couple • ca
10
Very quiet
Pros:

Clean and the staff very supportive. Location excellent

2026-07-03 • via Nuitee
F
Francini • solo_traveller • br
9
Pros:

Muito próximo a estação veneza s. Lúcia. Café da manhã excelente. Funcionários são simpáticos, e prestativos. Camas boas.

Cons:

Acesso não é fácil de encontrar, fica em uma viela interna. Quarto é apertado para 3. O ar condicionado é central e portanto limitado ao resfriamento que o brasileiro esta acostumado em dias quentes.

2026-07-03 • via Nuitee
E
Elena Sofia • couple • it
10
2026-07-03 • via Nuitee
O
ortiz • family_with_children • cl
6
El alojamiento bueno, comunicación mal.
Pros:

Que estaban siempre atentos, cuando salíamos servicio24/7

Cons:

Cuando me quise comunicar con ellos para solicitar otro día de permanecía nunca me contestaron por la página de Booking que decía que podía ponerme en contacto con ellos.

2026-07-03 • via Nuitee
G
Glisic • solo_traveller • ba
8
Pros:

Great location. Near the central train and bus station. Near the vaporeto station.
The brakfast was very good.

2026-07-02 • via Nuitee
M
margaret • couple • ie
7
Good location and comfortable hotel.
Pros:

Our superior room was very comfortable and worth the little bit extra. The air conditioning worked very well and was really needed due to the high temperature when we were there. The location was good, only one bridge to cross from the train station. We didn’t have breakfast at the hotel so cannot comment on that.

Cons:

Just to be aware that the short street to the hotel from the grand canal is a narrow alley. However It was well lit at night and didn’t present any problems.

2026-07-02 • via Nuitee
D
Danila • solo_traveller • by
10
2026-07-01 • via Nuitee
W
Widl • couple • at
9
Personal super, frühstück ausreichend , super Lage für uns
Pros:

Sehr schönes Zimmer, hat alles was man für einen kurzen Besuch benötigt

2026-07-01 • via Nuitee
A
Anisa • couple • za
8
Pros:

Excellent pre check in communication, friendly and helpful reception/ staff, clean, comfortable, good location and good value for money. Excellent air conditioning during the heatwave

2026-07-01 • via Nuitee
I
Ieva • solo_traveller • lt
10
Pros:

The location is easily accessible for those traveling from the airport to the Piazzale Roma station.
The staff were very helpful and friendly, addressing all questions and concerns. Late-evening check-in is available.
The air conditioning worked perfectly and was a wonderful treat during the hot summer.

2026-07-01 • via Nuitee
C
Christina • couple • it
9
Elegant hotel near train station
Pros:

It was fairly close to the train station and in a secluded area.

2026-06-30 • via Nuitee
J
Jose Ao • solo_traveller • es
8
2026-06-30 • via Nuitee
H
Hosmany Astrid • family_with_children • co
10
2026-06-30 • via Nuitee
S
Stefan • couple • ch
6
Zu kurz, bequeme Betten und Kissen, sehr feines Frühstücks Buffet
Pros:

Die Lage war genau hinter dem Canale Grande, einfach 2 min Gehdistanz, einfach traumhaft

Cons:

Unser Zimmer hatte eine Badewannen dusche, sehr mühsam um zurecht zu kommen

2026-06-29 • via Nuitee
A
Arici • solo_traveller • tr
5
2026-06-28 • via Nuitee
M
Michel • solo_traveller • fr
8
Pros:

Hôtel calme, proche de l'arrivée du bus de l'aéroport.

2026-06-28 • via Nuitee
L
Lillian • couple • it
7
2026-06-27 • via Nuitee