Hotel Carlton Capri

Hotels
8.4 (4125 reviews)
Santa Croce 595/a , Venice , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Small room size
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.74
Some guests noted cleanliness issues, particularly with bathrooms.
Service
9.21
Staff received positive feedback for being kind and helpful.
Location
9.25
Great location near train station and city attractions.
Room Quality
7.7
Some rooms were reported as too small and not meeting double occupancy standards.
Amenities
8.23
Amenities were satisfactory but had occasional issues such as a non-working AC.
Value for Money
8.69
Good value considering the location and available services.
Food and Beverage
7.74
Breakfast had mixed reviews, with some items not meeting expectations.
Overall Experience
8.61
Overall experience was positive, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:40

Property Description

Convenient Location
Hotel Carlton Capri is perfectly situated just a 5-minute walk from Santa Lucia Station, allowing easy access to the Grand Canal for a scenic Vaporetto ride to Saint Mark's Square.

Comfortable Accommodation
Enjoy cozy guest rooms equipped with a TV and air conditioning, ensuring a relaxing stay after exploring the nearby attractions like the iconic Rialto Bridge.

Exceptional Amenities
Start your day right with a delicious breakfast buffet featuring traditional Venetian treats. Additionally, benefit from the hotel's 24-hour reception and unwind in the TV lounge during your stay.

Book your stay at Hotel Carlton Capri now for a memorable Venice experience!

Important information:

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival.

When adding lunch or dinner to your booking, please note that the price does not include drinks.

When booking 4 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 4125 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
C
Christine • solo_traveller • fr
9
Pros:

Hôtel proche des transports et dans un emplacement au calme. Personnel aimable et accueillant, chambres confortables et du choix pour le petit déjeuner.

2026-02-14 • via Nuitee
M
Maxima • couple • ca
8
very quiet, and comfortable to stay
Pros:

nice and clean

Cons:

nothing

2026-02-13 • via Nuitee
E
Enrique • couple • cl
10
Pros:

La ubicación, se podía acceder a todos los lugares.

2026-02-13 • via Nuitee
Y
yıldız • couple • tr
10
2026-02-13 • via Nuitee
T
Tamara • extended_group • ar
10
Pros:

Ubicación y habitación amplia y confortable

2026-02-13 • via Nuitee
A
alessio • couple • it
7
Gradevole per esplorare un gioiello
Pros:

Disponibilità Personale
Posizione

Cons:

Colazione troppo semplice

2026-02-12 • via Nuitee
G
GARYFALLIA • couple • gr
9
2026-02-12 • via Nuitee
S
Sztányi • couple • hu
10
2026-02-11 • via Nuitee
A
Alexandra • couple • at
8
Top Lage
Pros:

Freundliche Mitarbeiter, leckeres Frühstück, kleines gemütliches Zimmer, top Lage, „alles“ fußläufig erreichbar

2026-02-10 • via Nuitee
N
Natalia • family_with_children • by
9
Номер маловат, но переночевать нормально
Pros:

Близко от автовокзала, но нужно переходить два моста :)
Чисто, широкая кровать

2026-02-10 • via Nuitee
D
Dalina • solo_traveller • ar
9
Pros:

La atención del personal en recepción muy amables. Buena ubicación. Limpio.

2026-02-10 • via Nuitee
J
João • couple • br
7
Boa escolha
Pros:

Bom custo/beneficio

2026-02-10 • via Nuitee
F
Font • family_with_children • es
9
2026-02-09 • via Nuitee
B
Bernardo • couple • br
8
Good value for money
Pros:

Good cost. Very close to the train station

Cons:

Breakfast could be better. General information at the front desk could be better

2026-02-08 • via Nuitee
L
LEONARDO • extended_group • it
9
Pros:

Stanza pulita silenziosa e confortevole.

Cons:

Colazione forse un po' sotto la media

2026-01-31 • via Nuitee
J
JAMES • solo_traveller • au
5
Basic
Pros:

Location

Cons:

-Some staff were curt, some nice.
-Double beds comprised of 2 joined old spring mattresses.
-Missing some basic facilities missing or unavailable

2026-01-31 • via Nuitee
I
Ioannis • couple • cy
10
2026-01-31 • via Nuitee
R
Rene • couple • at
8
Der Aufenthalt war wie immer angenehm und es bleibt auch unser Lieblingshotel.
Pros:

Die Lage des Hotels nahe des Bahnhofs, die Freundlichkeit der Mitarbeiter und die Sauberkeit.

Cons:

Ein Umstand den ich eigentlich in allen Hotels bei Reisen feststellen muss, ist dass es anscheinend nicht möglich ist Duschen zu bauen, bei denen man bei der Benützung nicht das halbe Badezimmer unter Wasser setzt (ist bei allen Hotels leider so)

2026-01-30 • via Nuitee
R
Rossana • solo_traveller • es
10
Pros:

La amabilidad del personal de recepción. Llegué por la mañana para dejar mi pequeña maleta custodiada, y vuando volví tarde por la noche, me la habían subido a la habitación. Muy atentos!

Cons:

Todo estaba muy bien. Me confundí al hacer la reserva con los 2 Carlton, pero ningún problema

2026-01-30 • via Nuitee
N
NURULLAH • couple • tr
9
Herşey çok iyiydi.
Pros:

Konumu iyiydi. Venedik’e valizle geliyorsanız konumu çok iyi bir yerde.

Cons:

Terlik olmaması

2026-01-29 • via Nuitee