Hotel Carlton Capri

Hotels
8.4 (4525 reviews)
Santa Croce 595/a , Venice , it
+39 041 275 2300

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Small room size
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.74
Some guests noted cleanliness issues, particularly with bathrooms.
Service
9.21
Staff received positive feedback for being kind and helpful.
Location
9.25
Great location near train station and city attractions.
Room Quality
7.7
Some rooms were reported as too small and not meeting double occupancy standards.
Amenities
8.23
Amenities were satisfactory but had occasional issues such as a non-working AC.
Value for Money
8.69
Good value considering the location and available services.
Food and Beverage
7.74
Breakfast had mixed reviews, with some items not meeting expectations.
Overall Experience
8.61
Overall experience was positive, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:40

Property Description

Convenient Location
Hotel Carlton Capri is perfectly situated just a 5-minute walk from Santa Lucia Station, allowing easy access to the Grand Canal for a scenic Vaporetto ride to Saint Mark's Square.

Comfortable Accommodation
Enjoy cozy guest rooms equipped with a TV and air conditioning, ensuring a relaxing stay after exploring the nearby attractions like the iconic Rialto Bridge.

Exceptional Amenities
Start your day right with a delicious breakfast buffet featuring traditional Venetian treats. Additionally, benefit from the hotel's 24-hour reception and unwind in the TV lounge during your stay.

Book your stay at Hotel Carlton Capri now for a memorable Venice experience!

Important information:

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival.

When adding lunch or dinner to your booking, please note that the price does not include drinks.

When booking 4 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Location

Guest Reviews

8.4
Based on 4525 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
J
Jana • couple • de
9
2026-07-25 • via Nuitee
A
ANNOVAZZI • solo_traveller • it
6
Pros:

La pulizia, la cordialità dello staff, l'ampio bagno.

Cons:

La colazione

2026-07-25 • via Nuitee
A
Anna • solo_traveller • fr
10
2026-07-24 • via Nuitee
H
HUSAM • couple • qa
1
لا انصح به غالي
Pros:

الموقع

Cons:

تغيير مكان الاقامه لفدق اخر وموقع الغرفه ومكانها سيء

2026-07-24 • via Nuitee
E
Eli.ca78 • solo_traveller • it
9
Bella esperienza
Pros:

Confortevole ed elegante

Cons:

Niente

2026-07-23 • via Nuitee
S
Sami • solo_traveller • fi
10
Great hotel for the price.
Pros:

Rooms were great and had everything that you need. Location was great, on a more peaceful side of Venice but still on a walkable distance to sights. Breakfast was very good.

2026-07-22 • via Nuitee
A
Abanoub • couple • it
7
2026-07-22 • via Nuitee
A
Ana • family_with_children • es
9
2026-07-22 • via Nuitee
R
Rozman • extended_group • kg
10
2026-07-20 • via Nuitee
T
Thierry • solo_traveller • fr
9
Pros:

Le petit déjeuner

Cons:

Climatisation forte dans la salle à manger.

2026-07-20 • via Nuitee
P
Phi Anh • couple • vn
9
2026-07-20 • via Nuitee
P
Priscilla • extended_group • br
8
viva venezia!
Pros:

a localizacao e excelente. Foi ótimo poder deixar as malas no hall do hotel após o check out e a facilidade da portaria 24h, duas características que influenciaram minha decisão ficar neste hotel. O café da manhã tem um bom custo benefício. A cama era boa e tudo estava limpo.

Cons:

o quarto é apertado.

2026-07-20 • via Nuitee
D
Dmytro • solo_traveller • ua
10
Супер отель за свої гроші в тихому місці в чудовій локації і 5 хвилинах від вокзалу
Pros:

Локація, тиша, персонал

Cons:

можна було б пофарбувати відкоси в санвузлі)

2026-07-20 • via Nuitee
S
Samantha • couple • au
8
2026-07-20 • via Nuitee
J
Joonas • couple • fi
9
2026-07-20 • via Nuitee
R
Renata • couple • ge
9
2026-07-19 • via Nuitee
S
SU • couple • cn
8
Pros:

地理位置确实很好，一下火车站过桥走五分钟就到了，对于带大件行李的我们很方便。空调开的很足。

Cons:

门卡钥匙太沉太重了…我们入住的房间里面的浴室是一个倾斜面。洗澡或者洗脸时不注意有些水会渗到卧室里面去。小冰箱里面的饮料和早餐都是付费的，要注意。前台接待人员有点皮笑肉不笑的感觉，总感觉怪怪的。

2026-07-19 • via Nuitee
A
Andrzej • couple • pl
7
2026-07-19 • via Nuitee
Z
Zita • couple • hu
8
2026-07-19 • via Nuitee
Z
Zeynep sera • couple • tr
6
2026-07-19 • via Nuitee