Hotel Carlton Capri

Hotels
8.4 (4238 reviews)
Santa Croce 595/a , Venice , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Small room size
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.74
Some guests noted cleanliness issues, particularly with bathrooms.
Service
9.21
Staff received positive feedback for being kind and helpful.
Location
9.25
Great location near train station and city attractions.
Room Quality
7.7
Some rooms were reported as too small and not meeting double occupancy standards.
Amenities
8.23
Amenities were satisfactory but had occasional issues such as a non-working AC.
Value for Money
8.69
Good value considering the location and available services.
Food and Beverage
7.74
Breakfast had mixed reviews, with some items not meeting expectations.
Overall Experience
8.61
Overall experience was positive, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:40

Property Description

Convenient Location
Hotel Carlton Capri is perfectly situated just a 5-minute walk from Santa Lucia Station, allowing easy access to the Grand Canal for a scenic Vaporetto ride to Saint Mark's Square.

Comfortable Accommodation
Enjoy cozy guest rooms equipped with a TV and air conditioning, ensuring a relaxing stay after exploring the nearby attractions like the iconic Rialto Bridge.

Exceptional Amenities
Start your day right with a delicious breakfast buffet featuring traditional Venetian treats. Additionally, benefit from the hotel's 24-hour reception and unwind in the TV lounge during your stay.

Book your stay at Hotel Carlton Capri now for a memorable Venice experience!

Important information:

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival.

When adding lunch or dinner to your booking, please note that the price does not include drinks.

When booking 4 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 4238 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
A
Alvaro couple co
1
2026-04-18 via Nuitee
R
Rodrigo couple at
7
Buena estancia y todo muy cómodo.
Pros:

Buena ubicación, el personal muy agradable. Muy práctico la opción de elegir o no el desayuno por 10€, tiene lo necesario para empezar el día.

Cons:

El aire acondicionado frío no funcionaba. Solo había ventilación en modo calor por lo que no se podía enfriar la habitación.

2026-04-18 via Nuitee
A
Alfonso couple es
10
2026-04-16 via Nuitee
L
Luciana couple br
10
2026-04-15 via Nuitee
M
Mie couple dk
5
Da vi kommer og skal tjekke ind, får vi pludselig at vide at vi ikke kan få det bestilte/bookede værelse, men de kal
Pros:

Behageligt personale - god placering

Cons:

Da vi kommer og skal tjekke ind, får vi pludselig at vide at vi ikke kan få det bestilte/bookede værelse, men de kalder det vi får for en opgradering grundet renovering - dette har vi ikke fået info om. Det vi kommer ind til på det nye værelse er ikke en upgrade - det er mørkt og koldt rum, der lugter af kloak fra badeværelset og ligger klods op ad køkkenet, som begynder at larme fra kl 06:00 om morgenen.

2026-04-15 via Nuitee
A
Anne-charlotte couple fr
8
2026-04-14 via Nuitee
S
Silvia couple it
7
2026-04-13 via Nuitee
M
Myriam couple fr
8
Pour visiter Venise, très bien situé. Rue calme loin des touristes et restaurants.
Pros:

Hôtel très bien situé à proximité du grand canal. Rue calme. Personnel agréable et sympathique. Petit déjeuner complet.

Cons:

Chambre mal isolée, on entendait les voisins du bas. Salle de bain très petite et oreillers plats et durs.

2026-04-13 via Nuitee
U
Uelda Da Silva solo_traveller gb
9
2026-04-13 via Nuitee
I
Isaac couple es
9
2026-04-13 via Nuitee
A
Antonio solo_traveller it
8
2026-04-12 via Nuitee
J
jorge solo_traveller es
8
2026-04-12 via Nuitee
T
Trang Thanh couple vn
8
All in all , I’m happy with my 2 nights in Capri hotel
Pros:

Location and price is more competitive than the rest in the area . Tudor at reception desk I’d amazing , super friendly and helpful .

Cons:

Facility is rather old . Room is very hot , we need to open the window for air to flow in

2026-04-12 via Nuitee
R
Richard couple kr
8
OK stay for a few days.
Pros:

For a very small tight room, it was well thought out. We had a carry on bag that we used for the stay and never had to open our suitcases which helped in the cramped space. A large selection at the breakfast buffet was a good way to start the day.

Cons:

The location is close to the train station, but you have to go over a bridge with steps. It makes it difficult with wheeled luggage. Found someone on the way back with a cart who brought the 2 suitcases to the train station door for 10 Euro. The room was expensive when compared to other cities in comparable locations visited in Italy.

2026-04-11 via Nuitee
G
Gloria couple it
8
Struttura situata in una posizione strategica , la camera era pulita. Lo staff disponibile e accogliente
Pros:

Posizione ottima

Cons:

-

2026-04-11 via Nuitee
R
Rait Rand couple ee
9
Very good location, quiet area, but still very close to center
Pros:

Very good location, quiet area, but still very close to center

2026-04-10 via Nuitee
E
Elio couple it
7
2026-04-10 via Nuitee
R
Rebeka couple hu
10
2026-04-10 via Nuitee
A
Artur extended_group pl
6
Artur
Pros:

Dobra lokalizacja- ciche miejsce, blisko dworca kolejowego i autobusowego. Czystość ok, obsługa ok.

Cons:

Pokój- brak kołdry, tylko prześcieradło do przykrycia się oraz niedomykające się drzwi do łazienki.
Brak zestawu do ciepłej wody np. do herbaty lub leków.
Śniadania- bardzo słabe menu, kawa i herbata donoszona przez obsługę w dzbankach. Brak ekspresu. Niestety ale kawa jedynie rozpuszczalna i to słabej jakości.

2026-04-09 via Nuitee
N
Nouran couple de
9
2026-04-09 via Nuitee