Hotel Carlton Capri

Hotels
8.4 (4627 reviews)
Santa Croce 595/a , Venice , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Small room size
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.74
Some guests noted cleanliness issues, particularly with bathrooms.
Service
9.21
Staff received positive feedback for being kind and helpful.
Location
9.25
Great location near train station and city attractions.
Room Quality
7.7
Some rooms were reported as too small and not meeting double occupancy standards.
Amenities
8.23
Amenities were satisfactory but had occasional issues such as a non-working AC.
Value for Money
8.69
Good value considering the location and available services.
Food and Beverage
7.74
Breakfast had mixed reviews, with some items not meeting expectations.
Overall Experience
8.61
Overall experience was positive, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:40

Property Description

Convenient Location
Hotel Carlton Capri is perfectly situated just a 5-minute walk from Santa Lucia Station, allowing easy access to the Grand Canal for a scenic Vaporetto ride to Saint Mark's Square.

Comfortable Accommodation
Enjoy cozy guest rooms equipped with a TV and air conditioning, ensuring a relaxing stay after exploring the nearby attractions like the iconic Rialto Bridge.

Exceptional Amenities
Start your day right with a delicious breakfast buffet featuring traditional Venetian treats. Additionally, benefit from the hotel's 24-hour reception and unwind in the TV lounge during your stay.

Book your stay at Hotel Carlton Capri now for a memorable Venice experience!

Important information:

All reservations have to be guaranteed with a credit card held by the guest. If the credit card 'used to guarantee' the reservation is in a different person's name, then authorization is needed prior to guest's arrival.

When adding lunch or dinner to your booking, please note that the price does not include drinks.

When booking 4 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Location

Guest Reviews

8.4
Based on 4627 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
K
kelly • couple • gb
9
Pros:

Excellent location, friendly and helpful staff, quiet, clean and comfortable

Cons:

N/A

2026-10-30 • via Nuitee
A
Andrzej • couple • pl
8
2026-10-30 • via Nuitee
G
Grant • couple • us
9
2026-10-29 • via Nuitee
W
Wolfgang • couple • at
3
Eine einzige Enttäuschung, selbst wenn man keine großen Ansprüche hat.
Pros:

Gute Lage nahe Bahnhof
Frühstück täglich zubuchbar

Cons:

Zimmer im 1.Og. in den Hinterhof war ein winziges und vor allem finsteres Loch mit fast keinem Tageslichteinfall. Mit 3 Stern Niveau hat dieses Zimmer absolut nichts zu tun. Dieser Raum taugt nur als Putzkammerl.

2026-10-29 • via Nuitee
C
Carina • solo_traveller • at
7
2026-10-29 • via Nuitee
S
Spilli66 • couple • de
9
2026-10-28 • via Nuitee
R
Rosa • couple • es
8
Pros:

Hotel cerca de la estación pero en calle tranquila y poco ruidosa, limpio, cama cómoda y buen desayuno buffet por 10€

2026-10-27 • via Nuitee
H
Hiroko • couple • ae
8
Pros:

Staffs were very friendly!
Very lovely people!
And the location is amazing! Close to the station and tourist attractions are in the walking distance.
Great value for money!

Cons:

Nothing

2026-10-26 • via Nuitee
G
glenn • couple • us
10
Pros:

breakfast was great and had gluten free options

2026-10-26 • via Nuitee
C
Carlo • couple • it
9
2026-10-25 • via Nuitee
A
Aram • solo_traveller • am
9
2026-10-25 • via Nuitee
L
Luciana • family_with_children • br
8
Pros:

O quarto era ao lado da recepção e do local do cafe da manhã, bem barulhento! O Wifi nunca funcionava! Achei os funcionários pouco receptivos!
É uma estadia ok, nada comprometedor mas também nada de demais!

2026-10-25 • via Nuitee
H
Houda • couple • fr
10
Un séjour exceptionnel, un hôtel que nous recommandons à 100 %
Pros:

Nous avons passé un excellent séjour dans cet hôtel à Venise et nous en sommes vraiment ravis ! Tout était parfait, que ce soit la propreté de l’établissement, le confort, la qualité du service ou encore la gentillesse du personnel.

Nous avons particulièrement apprécié une attention qui a fait toute la différence : notre avion étant arrivé tôt le matin, nous nous sommes présentés à l’hôtel vers 9h30. À notre grande surprise, notre chambre était déjà disponible et le personnel nous l’a remise immédiatement, alors que le check-in est normalement prévu bien plus tard dans la journée. C’est un geste que nous avons énormément apprécié, car cela nous a permis de nous installer et de profiter pleinement de notre première journée.

Le personnel est tout simplement adorable : accueillant, souriant, bienveillant, toujours à l’écoute et disponible pour répondre à nos besoins. Il y a également toujours quelqu’un à la réception, ce qui est très rassurant et pratique.

La propreté est irréprochable et nous nous sommes sentis très à l’aise tout au long de notre séjour.

Un immense merci à toute l’équipe.

Nous recommandons cet hôtel les yeux fermés.

2026-10-24 • via Nuitee
I
ipek • couple • tr
6
2026-10-22 • via Nuitee
R
Roland • couple • at
4
Schmuddeliges Hotel
Pros:

Die Lage war nicht schlecht

Cons:

Das Zimmer war klein und im Badezimmer konnte man nicht aufrecht stehen. Der Fernseher funktionierte nicht. Außerdem hört man im Zimmer alles vom Nachbarn einfach schrecklich

2026-10-22 • via Nuitee
M
Marina • couple • br
10
Pros:

Limpeza

Cons:

Quarto pequeno

2026-10-22 • via Nuitee
W
Will • solo_traveller • gb
9
Traditional hotel extremely close to the station
Pros:

A lovely, traditional, hotel.

Cons:

Was a little dated.

2026-10-21 • via Nuitee
P
Paolo-Antón • family_with_children • us
5
Pros:

The room was worn. It needs an update.

2026-10-20 • via Nuitee
Y
Yaeko • solo_traveller • jp
5
2026-10-19 • via Nuitee
A
Allanine • family_with_children • dk
8
Pros:

Super god beliggenhed - stort familieværelse og god morgenmadsbuffet

2026-10-19 • via Nuitee