Comfort Inn Douglasville - Atlanta West

Hotels
•
Comfort
8.1 (880 reviews)
5487 Westmoreland Plaza , Douglasville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Outdated room quality

Categories

Cleanliness
7.55
Mixed sentiments regarding cleanliness with mentions of dirty rooms and stains on towels.
Service
8.95
Positive feedback about the staff being friendly and helpful.
Location
8.55
Frequent praises about the convenient and ideal location.
Room Quality
7.85
Some rooms are described as outdated with issues like toilet problems and old furniture.
Amenities
7.95
Amenities are generally appreciated, but specifics like pool maintenance and breakfast quality vary.
Value for Money
8.25
Guests feel they got reasonable value, particularly considering the price.
Food and Beverage
7.55
Breakfast quality received mixed reviews with suggestions for improvements.
Overall Experience
8.15
Overall pleasant stays reported, with some issues but a general willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:25

Property Description

Convenient Location
Located in Douglasville, Georgia, our hotel offers easy access to Interstate 20 and State Route 92, making it a prime choice for exploring nearby attractions like Six Flags Over Georgia and Sweetwater Creek State Park.

Comfortable Accommodations
Our spacious guest rooms come equipped with modern amenities such as cable TV, coffee-making facilities, and some even feature full kitchens and hot tubs, ensuring a comfortable stay for all guests.

Exceptional Amenities
Enjoy complimentary high-speed Internet, a delicious hot breakfast, and access to our outdoor pool, fitness center, and 24-hour business center. Whether you're here for leisure or business, we have everything you need for a memorable stay.

Book now for an unforgettable experience at our Douglasville hotel!

Important information:

Please note guests traveling with pets are subject to an additional fee of USD 25 per pet, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 880 reviews
Cleanliness: 7.55
Service: 8.95
Location: 8.55
Room Quality: 7.85
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 7.55
Overall Experience: 8.15
D
Deanndra • solo_traveller • us
9
Definitely will still again and recommend
Pros:

Very clean no scent.

2026-04-18 • via Nuitee
E
Eugenia • solo_traveller • us
6
2026-04-17 • via Nuitee
T
Trula • couple • us
10
Pros:

Customer service and cleanliness

Cons:

Clean

2026-04-13 • via Nuitee
M
Martinez • couple • us
10
Awesome
Pros:

Everything

Cons:

Nothing

2026-04-11 • via Nuitee
B
Beth • solo_traveller • us
10
I have stayed at this hotel numerous times and I always feel safe and comfortable.
Pros:

The breakfast has good options and is always fresh and they have healthy choices for all.

2026-04-09 • via Nuitee
S
Shereeka • family_with_children • ai
10
Interesting
Pros:

I like that they did a renovation, I was their in early January and they were doing some work at the time , but when I came back in April , it was like a breathe of fresh air! I recommend this place any day!!

Cons:

The only thing i didn't like is that they do not have YouTube, NETFLIX ECT , its only cable, which is very boring. No Disney Chanel for kids, nothing. This is something they should consider.

2026-04-07 • via Nuitee
N
Natassee • solo_traveller • us
10
2026-04-03 • via Nuitee
F
Frances • couple • us
8
Pros:

Off the road and the property was clean

Cons:

Around stores and eateries

2026-04-02 • via Nuitee
S
Stephen • extended_group • us
9
2026-04-01 • via Nuitee
T
Temeka • extended_group • us
9
2026-03-31 • via Nuitee
M
Michael • extended_group • us
10
2026-03-30 • via Nuitee
B
brittany • family_with_children • us
10
We will definitely stay again whenever we are in the area.
Pros:

The property was clean. The staff was polite and respectful.

Cons:

Everything was surprisingly good

2026-03-27 • via Nuitee
M
Mandy • family_with_children • us
6
2026-03-26 • via Nuitee
D
Destiny • couple • us
10
Pros:

Conveniently located to so many awesome places!

2026-03-26 • via Nuitee
J
Jasmine • couple • us
5
Staff was friendly, hotel not really up to par and the tub was nasty
Pros:

Front desk was really friendly

Cons:

The tub was nasty and the top of the toilet was nasty. Did not shower at all due to my anxiety

2026-03-23 • via Nuitee
T
Terry • couple • us
10
2026-03-18 • via Nuitee
N
Naquinna • family_with_children • us
8
Pros:

Very friendly staff! Thank you!

2026-03-16 • via Nuitee
J
Jackie • couple • us
10
Great will return soon
Pros:

Everything

Cons:

Everything was great

2026-03-10 • via Nuitee
W
Wisnel • couple • us
3
2026-02-25 • via Nuitee
J
James • solo_traveller • us
10
2026-02-22 • via Nuitee