Comfort Inn Douglasville - Atlanta West

Hotels
Comfort
8.1 (998 reviews)
5487 Westmoreland Plaza , Douglasville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Outdated room quality

Categories

Cleanliness
7.55
Mixed sentiments regarding cleanliness with mentions of dirty rooms and stains on towels.
Service
8.95
Positive feedback about the staff being friendly and helpful.
Location
8.55
Frequent praises about the convenient and ideal location.
Room Quality
7.85
Some rooms are described as outdated with issues like toilet problems and old furniture.
Amenities
7.95
Amenities are generally appreciated, but specifics like pool maintenance and breakfast quality vary.
Value for Money
8.25
Guests feel they got reasonable value, particularly considering the price.
Food and Beverage
7.55
Breakfast quality received mixed reviews with suggestions for improvements.
Overall Experience
8.15
Overall pleasant stays reported, with some issues but a general willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:25

Property Description

Convenient Location
Located in Douglasville, Georgia, our hotel offers easy access to Interstate 20 and State Route 92, making it a prime choice for exploring nearby attractions like Six Flags Over Georgia and Sweetwater Creek State Park.

Comfortable Accommodations
Our spacious guest rooms come equipped with modern amenities such as cable TV, coffee-making facilities, and some even feature full kitchens and hot tubs, ensuring a comfortable stay for all guests.

Exceptional Amenities
Enjoy complimentary high-speed Internet, a delicious hot breakfast, and access to our outdoor pool, fitness center, and 24-hour business center. Whether you're here for leisure or business, we have everything you need for a memorable stay.

Book now for an unforgettable experience at our Douglasville hotel!

Important information:

Please note guests traveling with pets are subject to an additional fee of USD 25 per pet, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 998 reviews
Cleanliness: 7.55
Service: 8.95
Location: 8.55
Room Quality: 7.85
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 7.55
Overall Experience: 8.15
C
Chad family_with_children us
7
Pros:

I appreciated the location pleasantness of the staff

Cons:

The bathroom door in my room would not close properly. The strike plate was missing

2026-08-22 via Nuitee
C
Curtis couple us
9
2026-08-22 via Nuitee
T
Tykeisha family_with_children us
10
2026-08-20 via Nuitee
K
Kendrea family_with_children us
6
2026-08-20 via Nuitee
S
Shonda couple us
1
Worst stay ever
Pros:

Nothing

Cons:

Will never stay here again the toilet half way didn’t flush we told them about it and they said they would send someone to look at it and never did the shower the water barely came out the walls are thin and could hear people having sex and didn’t bother by eating breakfast people coughing around it it was just the worst experience

2026-08-17 via Nuitee
E
Epson couple us
10
2026-08-17 via Nuitee
V
Val couple us
10
2026-08-17 via Nuitee
N
Nelda couple us
8
Pros:

Staff were friendly and kind. The hotel was clean and the room was clean and the bed comfortable.

Cons:

The breakfast was not up to the standards as some people have reported. It was not good.

2026-08-17 via Nuitee
S
Suzanne solo_traveller us
7
Overnight stop during travels
Pros:

This was just a quick overnight stop on my way home from Texas to North Carolina. The rooms were spacious, well stock, and the beds were comfortable. The rooms were clean and the check-in staff was very friendly.

2026-08-16 via Nuitee
M
Marzetta family_with_children us
9
Customer service was great. The good breakfast. Close to the freeway. Okay Pool
Pros:

The breakfast was really great. Fresh made waffles and crispy bacon.

Cons:

I had to park on a slope. So it was a struggle trying to get my luggage up and down a hill with two little grandkids

2026-08-10 via Nuitee
D
Deremiel couple us
7
2026-08-09 via Nuitee
L
LaTosha couple us
4
A bit sketch but was okay.
Pros:

The bed was comfortable.

Cons:

The room had thin walls and two connecting doors.

2026-08-08 via Nuitee
L
LEONARDO couple us
10
Excelente atención
Pros:

Sus instalaciones espectaculares y limpias. Su desayuno muy bueno. Recomendado 👍👍

2026-08-07 via Nuitee
B
Brian couple us
7
Adequate. Thankful the room was clean. The bed was as comfortable as we hoped. We have at better.
Pros:

Breakfast was OK. Grateful for it. Facility appeared clean.

Cons:

Wife and I saw the following—1.) As it relates to coffee creamer, I do wish their was a carafe of half-n-half or heavy cream handy instead of the bowl of little creamers to have to open one at a time to lighten one’s coffee. 2.) For housecleaning to keep the doors closed to their supply rooms during the day as it is not proper or visually appealing for guests to see into those rooms on each floor when they step on or off the elevator. How rooms are cleaned and the means by which this happens should be out of sight. It creates a better visual.

2026-08-03 via Nuitee
G
Gary couple us
10
Nice Motel and well appointed
Pros:

Very clean and spacious and extremely convenient to I 22

Cons:

The room was spacious and could have had a comfortable chair to accommodate those of us who don’t do well sitting on a bed to watch TV

2026-08-03 via Nuitee
A
Andrew couple us
9
Pros:

good selection. attendent very curtious

Cons:

Would like to see a choice of meat other than sausage

2026-08-03 via Nuitee
L
Linda couple us
9
Bed was comfortable, room was clean.
Pros:

Staff was friendly. Great location.

Cons:

Water pressure in our shower was very low.

2026-07-25 via Nuitee
O
ollie couple us
10
2026-07-24 via Nuitee
A
Angelina solo_traveller us
10
2026-07-24 via Nuitee
D
Deonana couple us
8
2026-07-23 via Nuitee