Comfort Suites University - Research Park

Hotels
•
Comfort Suites
8 (574 reviews)
7735 University City Boulevard , Charlotte , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality breakfast
Cons:
Unclean rooms
Elevator issues
Homeless presence near hotel

Categories

Cleanliness
6.64
Multiple complaints about bugs and dirty rooms.
Service
9.11
Friendly staff, quick room changes, and understanding front desk.
Location
9.15
Great location for needs, though nearby environment was concerning.
Room Quality
6.6
Issues with room conditions and cleanliness were reported.
Amenities
7.63
Breakfast was good, but elevator issues and bugs reported.
Value for Money
8.09
Generally decent value but concerns with cleanliness.
Food and Beverage
8.64
Breakfast options were above expectations.
Overall Experience
8.11
Overall stay was decent, but many issues detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:37

Property Description

Convenient Location
Situated just 15 minutes from Uptown Charlotte, the Comfort Suites Research Park - University offers easy access to the city's top attractions.

Comfortable Accommodations
Each suite is equipped with a microwave, refrigerator, and coffee-making facilities for your convenience. Enjoy ironing facilities, a hairdryer, and free WiFi in every room.

Great Amenities
Take advantage of the fitness center, swimming pool, and guest laundrette during your stay. Start your day with a complimentary hot breakfast buffet and stay informed with a daily newspaper.

Book your stay now at the Comfort Suites Research Park - University for a relaxing and convenient experience in North Carolina.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 574 reviews
Cleanliness: 6.64
Service: 9.11
Location: 9.15
Room Quality: 6.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
P
Paulo Muanda • solo_traveller • ao
7
Pros:

😊Great location

Cons:

😮‍💨The roomwas not cleaned on a daily basis, even after i requested on my second day for the staff at the reception for cleaning.
😮‍💨Not much option for breakfast

2026-07-22 • via Nuitee
S
Sharon • solo_traveller • us
8
Pros:

Location. The room was comfortable and clean.

Cons:

The hallway was hot with no air
Breakfast was decent. Just one issue with boiled eggs please leave them in the shell do not put in the refrigerator it ruins the texture and taste
Complimentary water in the hobby never stayed full for extreme hot weather The guests really appreciate that small gesture. Please consider a lighted sign especially coming in from the highway.

2026-07-20 • via Nuitee
K
Kymisha • couple • us
6
2026-07-20 • via Nuitee
D
Douglas • couple • us
6
Pros:

The staff was very friendly.

Cons:

It needs a paint job and could use new rugs. Otherwise it was very nice.

2026-07-20 • via Nuitee
W
Waltina • solo_traveller • us
9
Pros:

This staff was very attentive and friendly. There was complimentary citric infused water to beat the heat. Breakfast was good too. Beds slept comfortably too.

Cons:

Although AC units were in the hallways it was still warm and humid.

2026-07-20 • via Nuitee
S
Sarah • couple • us
4
2026-07-20 • via Nuitee
P
Phillips • solo_traveller • us
8
Pros:

Hotel was nice room was clean.

Cons:

Location sucked

2026-07-19 • via Nuitee
R
Renee • extended_group • us
4
Would not recommend
Pros:

Location to the venue and clean beds.

Cons:

AC didn’t work. Hot in room. Mini fridge leaked water on floor. Desk chair dangerous if you sit back you will fall out. Rusted toilet paper holder. Bad smell when you walk in (like stagnant water).

2026-07-18 • via Nuitee
D
Darius • couple • us
3
2026-07-15 • via Nuitee
C
Cesar • couple • us
1
Pros:

Me dejaron afuera después de pagar una reservations con un Nino autista nivel 3 y no les importa triste y ni siquiera an debolvido mi dinero

2026-07-14 • via Nuitee
N
Nyla • couple • us
1
After arriving I noticed the room was disgusting down to the bathroom and went downstairs to see about accommodations an
Pros:

Nothing!

Cons:

The cleanliness. My room was filthy and there was no course of action taken to help us.

2026-07-13 • via Nuitee
M
Michael • family_with_children • us
4
Cons:

Non working ice machines on all floors
Elevator non working temporarily during check out

2026-07-13 • via Nuitee
C
Christopher • solo_traveller • us
1
My stay was horrible because i wasn't comfortable.
Pros:

Breakfast was ok

Cons:

The temperature was set to 60, but the room was still warm. Old carpet with stains. Torn-up chair. Rusted toilet paper holder. Ice machines were broken. Long linebecause it took 15 mins before he got back to the desk. And there were people calling with complaints as well as in the line.

2026-07-12 • via Nuitee
P
Paula • couple • us
1
Bad customer service
Pros:

Customer service

Cons:

N/a

2026-07-07 • via Nuitee
T
Thomas • couple • us
8
2026-07-06 • via Nuitee
T
Tasheena • couple • us
3
2026-07-06 • via Nuitee
K
Kendrick • extended_group • us
10
2026-07-06 • via Nuitee
P
Precious • couple • us
5
2026-07-06 • via Nuitee
F
Felecia • couple • us
1
2026-07-05 • via Nuitee
I
Ivey • solo_traveller • us
7
2026-07-02 • via Nuitee