Comfort Inn Laval

Hotels
•
Comfort Inn
6.8 (192 reviews)
2055 Auto. des Laurentides, Laval, Quebec, H7S 1Z6 , Laval , CA
1-450-686-0600

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Pets allowed

Facilities

ATM/banking
Golfing nearby
Downhill skiing nearby
Cross-country skiing nearby
Bicycle rentals nearby
Fireplace in lobby
Hiking/biking trails nearby
Free breakfast
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Clean rooms frequently mentioned
Friendly/helpful staff
Good/varied breakfast for many guests
Recent renovations and comfortable beds in some rooms
Pet-friendly and green space for dogs
Quick deposit handling
Cons:
No elevator / difficult access to rooms with luggage
Ambiguous or limited breakfast for some (crowded, not refilled)
AC/heating and patio door operational problems
No hot water reported by at least one guest
Bathroom safety issues (no grab bars, slippery tubs)
Occasional sewage/pipe smell and motorcycle noise

Categories

Cleanliness
8.2
Consistently praised across many reviews: 'clean room', 'chambre propre', 'impeccable', 'no carpet' — overall above-average cleanliness.
Service
8.4
Multiple mentions of helpful, friendly staff and quick handling of deposits ('helpfulness of desk clerks', 'amazing staff', deposit returned promptly); a few operational fixes were required but staff assisted.
Location
7
Described as convenient and with green space for dogs, but some noise/parking/motorcycle mentions make it an overall slightly above-average location.
Room Quality
6
Mixed comments: some rooms recently renovated and comfortable beds, but recurring issues reported (AC problems, patio door malfunction, uncomfortable beds for some, need for upgrades).
Amenities
5.5
Several negative reports: no elevator, no hot water in at least one stay, quirky microwave lock, no grab bars/anti-slip in tubs, luggage-cart absence — amenities are below expectations despite some renovations.
Value for Money
7.2
Many reviewers found the stay reasonable or excellent value (deposit returned, generally satisfied), though some amenity issues lower perceived value for some guests.
Food and Beverage
6.5
Breakfast sentiment is mixed: several reviews call the breakfast excellent or varied, while others note limited options, poor coffee, crowded breakfast room or even 'no breakfast' for some — overall average.
Overall Experience
5.6
Overall mixed impressions: many positive notes (cleanliness, helpful staff, pet-friendly), but notable operational and amenity problems (AC, elevator, bathroom safety, occasional smells) produced a below-target overall impression for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Convenient Amenities
Indulge in complimentary wireless internet, lobby fireplace, and vending machine.

Complimentary Breakfast & Business Center
Start your day with a full breakfast and utilize the 24-hour business center.

Prime Location
Explore nearby attractions like Carrefour Laval and Cosmodôme.

Experience comfort and convenience at Comfort Inn Laval. Book now to secure your stay at this eco-certified hotel!

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

6.8
Based on 192 reviews
Cleanliness: 8.2
Service: 8.4
Location: 7
Room Quality: 6
Amenities: 5.5
Value for Money: 7.2
Food and Beverage: 6.5
Overall Experience: 5.6
M
Meriam • family
10
Pros:

Clean room nice staff and friendly good breakfast

2025-10-12 • via Nuitee
C
Christiane
8
Pros:

Le petit déjeuner etait correct, sans plus.

2025-10-06 • via Nuitee
S
Sylvie
10
Pros:

Chambre propre

2025-10-04 • via Nuitee
W
Wakil • family
10
Pros:

Nice hotel

2025-10-02 • via Nuitee
N
Nicole
10
Pros:

Très bien

2025-10-01 • via Nuitee
D
Denise • friends
10
Pros:

Ca serait bien avoir au moins 2 chaises dans les chambres

2025-09-26 • via Nuitee
M
Mark • partner
10
Pros:

Great hotel

2025-09-24 • via Nuitee
F
Francyne • partner
10
Pros:

Recently renovated!

2025-09-23 • via Nuitee
L
Laura • partner
10
Pros:

The room itself was good and there was lots of grass and green space around the hotel to walk the dogs, but a number of things did not work properly without the assistance of the staff. They didn't have a luggage cart, so we were told we could park near the patio door to the room to easily unload our luggage. But The patio door would not open, and even when the staff got it open, it didn't work well. So we couldn't use it. The AC unit was set to 18C and the room was very cold, but the unit wouldn't shut off, so the staff person we called just pulled the plug. We plugged it back in, but AC unit didn't operate well so the room was hot and stuffy all night. The room had a microwave oven, but it had a quirky locking mechanism. It took me and my husband 10 mins. to figure how to get the door open. There were no grab bars in the tub/shower which had very rounded sides, no shower mat or anti-slip features in the tub, no soap dish shelf, nothing to hang on to or steady yourself with. I was afraid to take a shower, so skipped showering. Photos of the continental breakfast showed many options, but the actual breakfast we had was pretty limited. Not up to usual Comfort Inn standards I thought.

2025-09-22 • via Nuitee
M
Marie • partner
10
Pros:

Chambre très propre. Lits confortables. Le petit déjeuner est assez varié. Le café peut être de meilleure qualité.

2025-09-22 • via Nuitee
H
Hugo
10
Pros:

Ok

2025-09-19 • via Nuitee
F
Farkhunda
8
Pros:

The only reason it got 4 stars instead of 5 was because there was a weird sewage/pipe smell whenever the toilet was flushed and the second floor did not have any ventilation. Otherwise, it’s a very convenient location and amazing staff!!

2025-09-15 • via Nuitee
W
Willy-Serge
6
Pros:

It was just an ordinary stay

2025-09-12 • via Nuitee
D
debbie • partner
6
Pros:

It was ok but crowded breakfast room and attendant was not refilling food trays

2025-09-05 • via Nuitee
G
GOPIKA • friends
10
Pros:

Excellent breakfast choice abd facilities

2025-09-05 • via Nuitee
G
Guy
6
Pros:

No elevator. Lots of motorcycles.

2025-09-04 • via Nuitee
C
Carlos
10
Pros:

Nice and clean

2025-09-04 • via Nuitee
V
Vanessa • family
4
Pros:

Upgrade needed asap

2025-09-02 • via Nuitee
L
line • family
4
Pros:

Difficile d acces pour les chambres sans ascenseur monter et descendre des marches avec des valises pas pratiques du tout je n y retournerai pas c certain et le dejeuner laisse a désirer

2025-08-30 • via Nuitee
D
Diane
6
Pros:

No elevator
No hot water
No breakfast

2025-08-28 • via Nuitee