Sure Hotel by Best Western Reading

Hotels
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Sure Hotel by Best Western
7.6 (3743 reviews)
39 Christchurch Road , Reading , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent location near university and museums
Good breakfast (often praised, including vegetarian options)
On-site parking
Reasonable price / good value
Cons:
Inconsistent cleanliness; reports of dirty rooms and problematic carpeting
Tired/outdated rooms and small bathrooms
No or insufficient air conditioning / stuffy rooms
Limited amenities (no restaurant, reliance on external vendors)
Carpet/allergy concerns

Categories

Cleanliness
6.2
Mixed reports: several guests mention dirty rooms, stained carpet and poor hygiene (moquette issues), while some reviews explicitly call rooms clean.
Service
8.8
Predominantly positive: multiple guests praise friendly, helpful reception and staff who went above and beyond; isolated comment about unhelpful staff.
Location
8.9
Consistently strong: many reviews highlight a great, quiet location near museums, the university and easy access to the city centre.
Room Quality
6.6
Below average: several guests note tired, compact or outdated rooms, small bathrooms and issues with windows/doors; some mention comfortable beds.
Amenities
6.7
Mixed: on-site parking and breakfast are positives, but lack of AC, limited restaurant options (street vendor) and reports of inadequate fans reduce the score.
Value for Money
8
Generally positive: described as budget-friendly and reasonably priced by multiple guests, with good value for location and breakfast.
Food and Beverage
7.5
Generally favorable: many guests praise the breakfast (including vegetarian options and homemade yogurt), though a few report very poor or minimal offerings.
Overall Experience
8.1
Overall positive but mixed: excellent location, friendly staff and decent breakfasts offset issues with cleanliness, dated rooms and limited amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:09

Property Description

Free Gym, Wi-Fi, and Parking
Sure Hotel by Best Western Reading offers convenience with its free onsite gym, Wi-Fi, and parking, making your stay stress-free and enjoyable.

Cozy En Suite Rooms
Built in the 1890s, the hotel's en suite rooms are equipped with modern amenities including Freeview TV, a fridge, and a microwave. Some rooms even feature a kitchenette for added comfort.

Diverse Dining Options
Whether you prefer dining at the bar with snacks and light meals, or enjoying a hearty continental or full English breakfast in the breakfast room, Sure Hotel has diverse dining options to satisfy your cravings.

Book your stay at Sure Hotel by Best Western Reading now and experience comfort, convenience, and great amenities during your visit to Reading!

Important information:

Cash is no longer accepted as a payment method; payment must be made by credit or debit card.

Hotel will be open at Christmas on a room only basis. The restaurant and bar will be closed.

Please note that bookings for the Reading Festival dates on the August bank holiday weekend will require payment 1 month prior to arrival.

Full payment is taken on check-in.

Please note that this hotel is spread over several buildings; if you have mobility problems please advise the hotel.

Reading Festival Weekend (28th, 29th & 30th August): we will be running a shuttle service to / from the festival £7 per person each way, no need to pre book this service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.6
Based on 3743 reviews
Cleanliness: 6.2
Service: 8.8
Location: 8.9
Room Quality: 6.6
Amenities: 6.7
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.1
K
Kocsis • family_with_children • hu
9
2026-08-08 • via Nuitee
S
Sofia • solo_traveller • gb
7
Pros:

Nice, leafy area of town close to lovely museums. Clean room and friendly staff. Comfortable breakfast room with good food.

2026-08-08 • via Nuitee
E
Emma • extended_group • gb
4
2026-08-08 • via Nuitee
K
K.ALİ • couple • tr
5
Cons:

Yenilenmesi lazım

2026-08-05 • via Nuitee
H
Hussein • family_with_children • ca
9
Very Nice Hotel
Pros:

The Staff are very Friendly and Helpful.
Thanks for all Staff.

Cons:

There’s No AC.

2026-08-05 • via Nuitee
E
Edward • solo_traveller • gb
8
Ideal location plus the queens pub is close by. Staff is excellent
Pros:

The location

Cons:

Honestly there’s nothing wrong I could see

2026-08-05 • via Nuitee
N
Nichola • family_with_children • gb
8
Pros:

Room size, room facilities, staff were very helpful.
Location of the hotel was great for access to the University and easy to get to the city centre.

Cons:

Nothing

2026-08-05 • via Nuitee
O
Oummah • solo_traveller • gb
8
2026-08-05 • via Nuitee
S
Simon • solo_traveller • si
8
Starc
Pros:

Na recepciji je zelo prijazna Marija iz Vojvodine, upam, da lastnik ceni njeno delo. Hotel je v mirni soseski, ima dovolj parkirišč, dober zajtrk.

Cons:

Okno v spalnici bo potrebno poservisirati. 😉

2026-08-04 • via Nuitee
F
Francesc Xavier • solo_traveller • es
6
2026-08-04 • via Nuitee
L
Lecky-Thompson • solo_traveller • gb
6
Pros:

It was a nice sized and comfortable bed.

Cons:

Staff weren't especially helpful and the rooms felt a little unclean.

2026-08-04 • via Nuitee
Çiğdem • solo_traveller • tr
7
2026-08-03 • via Nuitee
S
Srinivas • family_with_children • ae
8
good stay
Pros:

Location

Cons:

The fan should be sufficient to cover the room.

2026-08-02 • via Nuitee
N
nico • family_with_children • be
7
2026-08-02 • via Nuitee
C
Colin John • solo_traveller • es
9
2026-08-02 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-08-02 • via Nuitee
B
Bev • couple • gb
8
Great location to Reading university, parking on site and an amazing breakfast.
Pros:

Location, price and staff were friendly

Cons:

A bit outdated, needs a refurb. Bathroom door didn’t open fully and bumped against the bed.

2026-07-25 • via Nuitee
R
Ray • couple • gb
8
Pros:

The staff, the breakfasts, the quiet environment, room size

Cons:

Nothing to dislike

2026-07-25 • via Nuitee
P
Paul • couple • gb
2
Pros:

Breakfast was good

Cons:

The room was dirty.and miderable

2026-07-25 • via Nuitee
L
Lorraine • solo_traveller • gb
5
We couldn’t find anywhere else when we were forced to stay overnight on our way home. As all other hotels were booked ou
Pros:

It was available

Cons:

It is tired needing a makeover. Room compact but very stuffy. Needs air conditioning

2026-07-25 • via Nuitee