Sure Hotel by Best Western Reading

Hotels
•
Best Western
7.4 (3359 reviews)
39 Christchurch Road, Reading, England, RG2 7AN , Reading , GB
44-118-9311311

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Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Some rooms dated
Internet issues

Categories

Cleanliness
6.61
A mix of clean rooms but some reports of smell and run-down conditions.
Service
8.08
Friendly and helpful staff were frequently mentioned.
Location
8.12
Good location near city center and Reading University.
Room Quality
6.57
Some rooms were clean and spacious, but others were dated or run-down.
Amenities
7.6
Good facilities including kitchenette, but some amenities like internet need improvement.
Value for Money
8.06
Generally seen as good value, despite some complaints.
Food and Beverage
7.11
Breakfast received positive feedback but room for improvement in overall dining experience.
Overall Experience
7.08
Mixed sentiments with good service and value but room for improvement in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:57

Property Description

Sure Hotel by Best Western Reading is your perfect getaway in the heart of Reading.

Unmatched Comfort
Indulge in one of our 95 well-appointed guestrooms, featuring modern amenities such as flat-screen televisions, refrigerators, and complimentary Wi-Fi, ensuring you stay connected while enjoying your downtime.

Delicious Dining Experiences
Satisfy your culinary cravings at our onsite restaurant, where you can enjoy a hearty English breakfast and delightful meals throughout the day. End your evenings at our welcoming bar/lounge, perfect for relaxation after a day of exploring.

Convenient Amenities
Take advantage of our fitness center and complimentary self-parking, along with our dedicated 24-hour front desk and express check-out services, making your stay as seamless as possible.

Don’t miss out on the ideal blend of comfort and convenience—book your stay at Sure Hotel by Best Western Reading today!

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

See all policies

Location

Guest Reviews

7.4
Based on 3359 reviews
Cleanliness: 6.61
Service: 8.08
Location: 8.12
Room Quality: 6.57
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 7.08
T
Timothy. Lovell • solo_traveller • nz
8
everything was good
Pros:

good size

2026-05-16 • via Nuitee
A
Alan • couple • au
9
Good stopover
Pros:

Easy access. Friendly staff

2026-05-16 • via Nuitee
I
Ionut • solo_traveller • es
9
2026-05-16 • via Nuitee
A
Anjanee • solo_traveller • gb
8
2026-05-15 • via Nuitee
S
Sushant • solo_traveller • gb
8
2026-05-13 • via Nuitee
Z
Zaksauskaite • couple • gb
9
2026-05-13 • via Nuitee
S
Simon • couple • gb
7
2026-05-12 • via Nuitee
D
david • solo_traveller • gb
9
Pros:

The bath hot tub was amazing

Cons:

Nothing to not like

2026-05-12 • via Nuitee
D
Desidre • solo_traveller • za
8
2026-05-11 • via Nuitee
A
Alba • solo_traveller • es
10
Volvería a repetir
Pros:

El personal muy amable, llegamos antes y nuestra habitación no estaba lista pero queríamos irnos para aprovechar y ellos nos guardaron las maletas sin cargo alguno.
El desayuno no está incluido en el precio, lo pagamos allí y vale la pena, hay 2 tipos nosotros pagamos el simple por 7£ cada uno y estaba muy completo .

Hay un autobús el 21 si no recuerdo mal que te deja en la puerta porque está apartado y el ticket lo puedes usar durante todo el día

Cons:

Todo fue bien

2026-05-10 • via Nuitee
J
Julie • couple • gb
10
Pros:

Close to the RBH

2026-05-10 • via Nuitee
T
Tim • solo_traveller • gb
9
2026-05-09 • via Nuitee
T
Tracy • couple • gb
10
We have used this hotel on several occasions and find it is good value for money.
Pros:

Staff were helpful, plenty of free parking and the room had a fridge and microwave.

Cons:

Nothing

2026-05-08 • via Nuitee
B
Bill • family_with_children • gb
8
Reading Centre is the pitz
Cons:

Stuck in annex at rear of hotel

2026-05-07 • via Nuitee
A
Anisa • solo_traveller • in
6
2026-05-06 • via Nuitee
M
Michael • solo_traveller • gb
1
Pros:

Nothing

Cons:

Everything

2026-05-06 • via Nuitee
D
deborah • solo_traveller • gb
10
Perfect for visiting family at uni
Pros:

Perfect location for the university, 15 min walk to campus, exceptionally clean, comfy bed, quiet room, friendly staff, great price

Cons:

N/a

2026-05-05 • via Nuitee
B
Blu • solo_traveller • gb
9
2026-05-05 • via Nuitee
D
Dr Ian Seymour • solo_traveller • gb
10
Pros:

One of the best facilities in the United Kingdom, the receptionists attitude is outstanding. Thank you for our excellent stay!

2026-05-04 • via Nuitee
D
Dr Ian Seymour • solo_traveller • gb
10
2026-05-04 • via Nuitee