Quality Inn & Suites Olde Town

Hotels
•
Quality Inn
6.8 (649 reviews)
347 Effingham Street , Portsmouth , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues in rooms
Noise disturbances
Poor room quality
Rude front desk staff in some instances

Categories

Cleanliness
5.76
Several reviews mentioned cleanliness issues, such as rooms not being completely clean and the bathroom lacking a shower curtain.
Service
7.73
Overall service was rated positively, with mentions of friendly staff, though there were complaints about the front desk handling situations.
Location
8.27
The location was frequently praised for being convenient and close to attractions.
Room Quality
5.22
Several complaints were made about the quality of rooms, including outdated facilities and noise issues.
Amenities
7.25
Amenities such as breakfast were mentioned positively, though there were some complaints about the need for additional options.
Value for Money
6.21
Value was seen as average, with some guests feeling the price was too high for the quality received.
Food and Beverage
7.26
Breakfast was rated positively, with no major complaints noted.
Overall Experience
6.73
Mixed feelings about the overall experience with some strong positives and notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:21

Property Description

Convenient Location in Olde Towne Historic District
Located off Interstate 264, Quality Inn Olde Town is the ideal choice in Portsmouth, VA for both leisure and business travelers.

Well-Appointed Guest Rooms and Suites
Featuring microwaves, refrigerators, and free HBO, our rooms ensure a comfortable stay. Upgrade to a suite with a full kitchen and whirlpool bathtub for added luxury.

Full-Service Amenities and Attractions
Enjoy free high-speed internet, a hot breakfast, and access to our exercise room and outdoor pool. Explore nearby attractions like the Norfolk Naval Shipyard and Virginia Sports Hall of Fame.

Ready to experience comfort and convenience at Quality Inn Olde Town? Book your stay now for a memorable Portsmouth getaway!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 649 reviews
Cleanliness: 5.76
Service: 7.73
Location: 8.27
Room Quality: 5.22
Amenities: 7.25
Value for Money: 6.21
Food and Beverage: 7.26
Overall Experience: 6.73
B
Brad • couple • us
9
Good location relative to the port
Pros:

Quick chexk in process, courteous staff members

Cons:

The breakfast, could use a second microwave to heat up the breakfast sandwhiches

2026-05-29 • via Nuitee
E
edward • couple • us
6
Ok for money.
Pros:

Mediocre

Cons:

Beds need replacing. Didn't like pillows

2026-05-26 • via Nuitee
L
Laurie • couple • us
7
It was not worth the money we paid for two nights.
Pros:

The bed was comfortable. No noise from neighbors, people above, or elevator.

Cons:

Disappointed with the breakfast choices.
Should have another waffle maker, another coffee maker, more yogurt choices, more fruit choices, bagels and a toaster to toast bagel.

2026-05-26 • via Nuitee
P
Porlicia • solo_traveller • us
8
2026-05-24 • via Nuitee
M
Melvin • solo_traveller • sg
9
Pros:

Friendly and helpful staff; decent price

2026-05-12 • via Nuitee
P
Peter • extended_group • us
7
2026-05-12 • via Nuitee
P
Parker • solo_traveller • us
10
Pros:

Everything

Cons:

N/A

2026-05-05 • via Nuitee
S
Sarah • extended_group • us
8
2026-05-05 • via Nuitee
K
Karen • couple • us
8
Provided a comfortable stay and good nights’ sleep while we had to be in the area. Would stay here again.
Pros:

Location; clean, comfortable room; comfortable bed; friendly staff; breakfast, and breakfast attendant.

Cons:

Noisy shower head

2026-04-30 • via Nuitee
K
Krizan • couple • us
10
Plus, staff was terrific, and went above and beyond to return my valuable item that was mistakenly left behind!
Pros:

Within walking distance of the ferry to Norfolk. And that walk goes right thru the Beautiful, Historic, Friendly, Quaint Olde Towne with a bit of history along with the charm and beauty.

2026-04-29 • via Nuitee
J
Jerquan • couple • us
1
My stay was bad but it was only for one night.
Pros:

It was close to the venue

Cons:

My room smelled the curtains didn’t close and had brown stains. The TV was blurry all the channels. The toilet seat was stained up.

2026-04-25 • via Nuitee
E
Erica • solo_traveller • us
7
2026-04-24 • via Nuitee
D
Debra • solo_traveller • us
10
A wonderful Stay.
Pros:

The hotel was very clean and fresh smelling

Cons:

Had no problem

2026-04-16 • via Nuitee
• family_with_children • us
9
2026-04-12 • via Nuitee
R
Renita • solo_traveller • us
4
If was somewhere to stay
Pros:

It’s was quiet

Cons:

The beds are horrible

2026-04-05 • via Nuitee
T
Tikisha • family_with_children • us
7
2026-04-04 • via Nuitee
R
Renay • couple • us
8
2026-04-03 • via Nuitee
R
Renay • couple • us
9
2026-04-02 • via Nuitee
R
Robert • couple • us
9
2026-03-30 • via Nuitee
C
Cobin • family_with_children • us
9
Pros:

Great location next to my family.

2026-03-30 • via Nuitee