Quality Inn & Suites Olde Town

Hotels
•
Quality Inn
6.8 (603 reviews)
347 Effingham Street , Portsmouth , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues in rooms
Noise disturbances
Poor room quality
Rude front desk staff in some instances

Categories

Cleanliness
5.76
Several reviews mentioned cleanliness issues, such as rooms not being completely clean and the bathroom lacking a shower curtain.
Service
7.73
Overall service was rated positively, with mentions of friendly staff, though there were complaints about the front desk handling situations.
Location
8.27
The location was frequently praised for being convenient and close to attractions.
Room Quality
5.22
Several complaints were made about the quality of rooms, including outdated facilities and noise issues.
Amenities
7.25
Amenities such as breakfast were mentioned positively, though there were some complaints about the need for additional options.
Value for Money
6.21
Value was seen as average, with some guests feeling the price was too high for the quality received.
Food and Beverage
7.26
Breakfast was rated positively, with no major complaints noted.
Overall Experience
6.73
Mixed feelings about the overall experience with some strong positives and notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:21

Property Description

Convenient Location in Olde Towne Historic District
Located off Interstate 264, Quality Inn Olde Town is the ideal choice in Portsmouth, VA for both leisure and business travelers.

Well-Appointed Guest Rooms and Suites
Featuring microwaves, refrigerators, and free HBO, our rooms ensure a comfortable stay. Upgrade to a suite with a full kitchen and whirlpool bathtub for added luxury.

Full-Service Amenities and Attractions
Enjoy free high-speed internet, a hot breakfast, and access to our exercise room and outdoor pool. Explore nearby attractions like the Norfolk Naval Shipyard and Virginia Sports Hall of Fame.

Ready to experience comfort and convenience at Quality Inn Olde Town? Book your stay now for a memorable Portsmouth getaway!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 603 reviews
Cleanliness: 5.76
Service: 7.73
Location: 8.27
Room Quality: 5.22
Amenities: 7.25
Value for Money: 6.21
Food and Beverage: 7.26
Overall Experience: 6.73
G
Germeito • family_with_children • us
5
It was cool
Pros:

Friendly

Cons:

I didn’t get my deposit back and my room was fine no damage

2026-02-11 • via Nuitee
J
Joy • extended_group • us
8
Good price, clean, nice staff
Pros:

Breakfast was good. Good choices.

Cons:

No ice. Machine broken. Had to leave hotel to buy ice.

2026-01-31 • via Nuitee
N
Nails • solo_traveller • us
10
2026-01-24 • via Nuitee
S
Steve • family_with_children • us
7
Pros:

Easy location for my purpose to get around. Good morning breakfast.

Cons:

Room coffee maker didn't work.

2026-01-24 • via Nuitee
N
Nique28 • solo_traveller • us
10
2026-01-20 • via Nuitee
N
Nique28 • solo_traveller • us
10
Pros:

Everything
Breakfast was great

Cons:

Nothing

2026-01-20 • via Nuitee
C
Carla • solo_traveller • us
7
Pros:

Location was great .only two blocks from my family.

Cons:

The pool was not available and the gym didn't have the aloft of choices

2026-01-19 • via Nuitee
N
Norges • family_with_children • us
10
2026-01-19 • via Nuitee
R
ReKeisha • extended_group • us
10
Great Experience!
Pros:

The price and location were excellent. The bed was very comfortable and I liked that I was able to close the curtains. There was no loud noises or people disturbing in the hallways. The staff was welcoming, with a smile and informed me about breakfast availability. Checking out was easy as well

Cons:

N/A

2026-01-19 • via Nuitee
G
Gerald • solo_traveller • us
7
2026-01-19 • via Nuitee
P
Pamela • couple • us
7
Pros:

Plenty of towels, wash clothes, cups etc.
I did see a roach in the room and the room had an odor but other than that it was ok

2026-01-19 • via Nuitee
M
Manetta • family_with_children • us
10
2026-01-19 • via Nuitee
L
Lora • couple • us
10
See you next time
Pros:

Great, no complaints

Cons:

Everything was great

2026-01-15 • via Nuitee
R
Reginald A • family_with_children • us
7
Pros:

Location to downtown.

Cons:

I wasn't given a suite.

2026-01-08 • via Nuitee
H
Hunt • couple • us
10
2026-01-05 • via Nuitee
B
Brittney • couple • us
8
Went well and I slept good
Pros:

Overall cleanliness
Staff was polite and friendly
Location and the surrounding attractions

Cons:

Need to to and update to the tube. I would like to see more options on the breakfast bar.

2025-12-25 • via Nuitee
R
Reginald A • family_with_children • us
9
Pros:

Hotel was close to where I needed to go.

Cons:

I was disappointed I wasn't given a suite.

2025-12-19 • via Nuitee
N
Nique28 • family_with_children • us
10
Pros:

Great customer service and clean rooms

Cons:

Everything was great

2025-12-17 • via Nuitee
H
Helena • solo_traveller • us
9
2025-12-16 • via Nuitee
H
Hector • couple • us
10
2025-12-11 • via Nuitee