Hotel Siru Brussels

Hotels
Accor
6.8 (4236 reviews)
2 Rue des Croisades , Brussels , be

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Pleasant staff
Newly renovated rooms
Cons:
Dirty and poorly maintained
Small room sizes
Elevator issues

Categories

Cleanliness
5.6
Numerous comments indicating the hotel was dirty and had issues with maintenance.
Service
7.57
Commented as pleasant and attentive, standard for this hotel tier.
Location
8.6
Consistently praised for being near the metro and city center.
Room Quality
6.06
Mixed reviews about room sizes and comfort.
Amenities
6.09
Mentioned issues with air conditioning and the elevator not functioning.
Value for Money
7.05
Fairly priced but with noted issues that affect overall satisfaction.
Food and Beverage
6.9
Not specifically mentioned in reviews but assumed to be standard.
Overall Experience
6.57
Several criticisms noted, mixed experiences affect overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:54

Property Description

Central Location in Brussels
Located just a stone's throw away from iconic attractions like Brussels Central Station and Grand Place, Hotel Siru offers a convenient and vibrant stay in the heart of Brussels.

Comfortable and Well-Equipped Rooms
Relax in non-smoking rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries. The multilingual staff ensures a seamless stay for guests.

Charming Shared Spaces
Unwind in the shared lounge or grab a drink at the on-site bar, perfect for socializing and meeting fellow travelers. The hotel's proximity to popular points of interest makes it an ideal choice for exploring the city.

Experience the best of Brussels at Hotel Siru. Book your stay now for a memorable and enjoyable visit.

Important information:

Please note that the gym is available for use at a surcharge of EUR 10 per session.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.8
Based on 4236 reviews
Cleanliness: 5.6
Service: 7.57
Location: 8.6
Room Quality: 6.06
Amenities: 6.09
Value for Money: 7.05
Food and Beverage: 6.9
Overall Experience: 6.57
I
Iuri solo_traveller br
4
Pros:

Localizacao, proximo ao metro

Cons:

Quarto com cheiro de xixi muito forte, por algum problema no encanamento creio eu, amenizou depois que deixei a janela aberta do banheiro, mas senti o cheiro assim que entrei no quarto

2026-05-10 via Nuitee
E
Eric couple fr
6
2026-05-09 via Nuitee
A
Alina solo_traveller ch
7
2026-05-09 via Nuitee
A
Anna solo_traveller gb
10
Pros:

Newly refurbished room. V clean.

2026-05-09 via Nuitee
S
Silva dos Santos solo_traveller ao
5
Cons:

Do facto de não permitirem o pagamento em cash no alojamento. Meu colega teve que se hospedar no hotel city devido a este constrangimento. O atendimento por parte de alguns funcionários da recepção foi inaceitável, pareceu um acto racista em varios momentos. Espero que melhorem e abram a porta principal do hotel o quanto antes

2026-05-08 via Nuitee
B
Bohdana solo_traveller de
10
2026-05-08 via Nuitee
F
fred solo_traveller nl
6
2026-05-07 via Nuitee
I
Intissar family_with_children ma
7
Overall its a very nice hotel in the Center of the hity you dont need to take transports to discover the city
Pros:

The Entry and the Staff

Cons:

The room is small for 154€ a night

2026-05-07 via Nuitee
B
Barbara solo_traveller de
10
2026-05-07 via Nuitee
D
Dirk solo_traveller be
8
Pros:

Leuke kamerinrichting

Cons:

Donkere badkamer.

2026-05-06 via Nuitee
S
Sara extended_group it
8
2026-05-06 via Nuitee
E
Esther solo_traveller nl
6
Ok
Pros:

Ok, maar kom beter voor de prijs.

Cons:

Ik vond dat een waterkoker op de kamer zou moeten staan, en iets aangenamere entree.

2026-05-05 via Nuitee
M
Magloire solo_traveller fi
7
Pros:

Mukava asiakas palvelu

Cons:

Aamupalala ei ollut tarjotinta tarjolla ,ja munakas ei ollut hyvin tehty

2026-05-05 via Nuitee
M
Malina solo_traveller ro
7
Pros:

great location, clean

Cons:

water was flowing from the shower up under the bed. We ended up having water all over the place

2026-05-05 via Nuitee
S
Siranush couple am
7
2026-05-05 via Nuitee
J
Jovita solo_traveller lt
10
Pros:

Atnaujintas

2026-05-05 via Nuitee
D
Domokos couple hu
10
2026-05-05 via Nuitee
S
Sertaç solo_traveller tr
10
perfect
Pros:

Breakfast and location are perfect!

2026-05-04 via Nuitee
H
Hardik solo_traveller ie
8
Pros:

Location and cleaniness. Perfect place for living in city area in budget.

Train station and tram station and local market handy.

Cons:

Finding hotel enterannce was bit messy. Took us 10 min to find exact entrance. Must add continuous arrow from closed gate.. also need to add details in English. Visitors don't know always local language.

For room,
Please put at least kettle and cups and basic coffee and tea items in room. Nothing was there.

Lift is small and needs to wait for long but understand work is going on.

2026-05-04 via Nuitee
N
Nicolas extended_group ch
7
Pour un week-end avec petit budget, c'est très bien!
Pros:

La qualité de la literie.
L'emplacement était idéal.
La salle de bain était conforme aux images.

Cons:

L'hôtel a récemment été acquit par un autre groupe hôtelier. L'accès n'était pas évident.
La chambre pour 4 était tout de même petite.

2026-05-04 via Nuitee