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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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BBQ facilities
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Lift / Elevator
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Free wired internet
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Exercise/lap pool
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Covered parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Central Phoenix
Modern Amenities: Enjoy free WiFi, a fully equipped kitchen with a dishwasher, oven, and microwave. Each unit features a wardrobe, flat-screen TV, and a private bathroom with bed linen and towels provided. Additional appliances like a toaster, fridge, stovetop, coffee machine, and kettle ensure a comfortable stay.
Convenient Location: Situated just 1.6 km from Copper Square, our air-conditioned aparthotel offers private parking for a seamless experience. Explore nearby attractions such as Phoenix Convention Center, Art Museum, and Heard Museum, all within easy reach.
Travel-Friendly: With Phoenix Sky Harbor International Airport a short 6 km away, Sonder at Hance Park is the perfect choice for travelers seeking modern comforts and convenience. Book your stay now for a memorable experience.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sonder at Hance Park in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. Please note, the layout, furniture, and decor of your space may vary from these photos. The hot tub is located across the street in Building B. We can only accept packages, mail for 30 night or more reservations. Any packages, mail must be addressed to our central office at 2141 E Highland Ave, Ste. A150, Phenix, AZ 85016. These can then be delivered to your room by a Sonder Employe or picked up in the same office during our business hours. Construction noise is present due to new development. There is no cable. We have provided a Chromecast for streaming. This property cannot be used for purposes identified in the City of Phenix Ordinance Section 10 195c. The City of Phenix short term registration for this property is 2020 0717. Vacation Rental License Number Arizona TPT 21272237.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is not possible) and charges may be applicable.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Only problem we had was bed being next to the wall. Us old people don't do gymnastics so good getting to that inside bed position. But love the property and amenities.
Great people. Clean ,new,well run.
nothing
That it was like living there. Which is what I wanted. Pool and open spaces were great.
A little confusing getting in, especially arriving in the dark. The directions were clear, not sure how to improve.
NA
The information they gave us to get the key out of the locker was incorrect. No reception. Tried to contact someone for 50 minutes on the phone and was on hold. After reaching them they finally gave us the correct details to get the keys. Didn’t check in until 5 after 8 hours of travelling due to this. When we got there our Tv was broken and someone was with us for half an hour trying to fix it but to no avail.
After checking out correctly with the details they gave us, I have now been charged 133€ for ‘lost keys’. Absolutely ridiculous, we returned them to the updated details they gave us when checking in and they’re charging us for lost keys when we did everything right? Avoid if possible, wouldn’t recommend to anyone.
Not what I was expecting, homeless camp right outside the building and elevator didn’t work.
nothing
everything
Nice stay
Had a group with 3 different rooms. My shower trikled water, the unit stunk and the hallways stunk. My inlaws requested a handicap room, one guest limited movement due to stroke. First night they said they will look , didn't have one. No shower for 3 days for my BIL, and we booked an ada room, very upset. We all were here for a graduation, the temps topped out at 101. My wifi didn't work and the tv only worked through streaming. Do not recommend this place
Good location, very comfortable and easy to access. Will stay again.
It was close to downtown, the room was very clean and it was easy to communicate with the staff even though they weren’t on site.
The check in process and getting to the room was like playing a game lol. You have to read the directions very well and follow exactly!
I was happy to stay at the sonder. I put the luggage at locker.
Great location, apartment was clean and well furnished. The bed was very comfortable. Complex was quiet. Check in/out process was very simple.
Had to pay $10 a day for parking, but it was worth it.
Cute, clean, quite… loved it!
The space was very clean and we loved the location. The apartment was simple which I liked and had a well stocked kitchen although having things like salt and pepper available would have been nice.
The entrance time is way too late/strict most places in my experience offer some flexibility. The original code we received didn’t work which was quickly resolved but an added stressor. The bedroom has a half wall so you can hear everything going on in the kitchen/living room. It really should be called a suite instead of a 1 bedroom because of the 1/2 wall. This makes a huge difference when you’re traveling with a baby who needs to nap. Lastly, the television only functions if you have a subscription like Netflix which we don’t, that was a huge bummer for my son who usually gets extra movies when we travel so we can all relax a bit.
Nice place
Safe place to stay, I would stay again
Hallways hadn’t been vacuumed for quite some time. Couch and chair in sitting area looked like they just returned from the thrift store. Dirt stains and a lot of wear. Had to put a sheet down before sitting in them. Walls had scuff marks and shoe prints all over them. You can only watch tv if you hook up your own device to the tv.
Instructions were very specific. For those who leave low marks because they couldn’t get into their unit or car was towed, don’t read instructions. They were very thorough.
The area leaves a little to be desired. What looks like an abandoned church with a big BLM sign right across the street and some vacant lots.
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