Quality Inn & Suites Fresno Northwest

Hotels
•
Quality Inn
7.9 (1445 reviews)
5455 West Shaw Avenue , Fresno , US
+1 559-892-0729

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Fax/photocopying
Golf course
See all facilities

Review Highlights

Pros:
Convenient location and easy freeway access
Comfortable beds reported by multiple guests
Helpful and friendly reception staff
Good parking and suitable for short road-trip stops
Quiet relative to freeway for some rooms
Cons:
Poor/very limited breakfast (lack of protein)
Cleanliness issues: worn mattresses, torn curtains, hair, thin towels
Noise and sketchy surroundings for some rooms (roadside and parking lot noise)
Broken or missing amenities (microwave, coffee part, no Wi‑Fi reported)
Inconsistent value perceptions and occasional problematic staff interactions

Categories

Cleanliness
5.8
Multiple guests reported issues: dirty or sagging mattresses, torn shower curtain, hair found in shower curtain, thin towels and sheets described as 'cardboard', and limescale in bathrooms — overall below expectations.
Service
9.2
Several reviews specifically praise reception staff as 'very nice' and 'helpful' at check-in; a few isolated negative interactions (billing dispute, possible smoking by staff) are noted but the dominant sentiment is positive.
Location
9.4
Many guests highlight the convenient location and ease of access to the freeway, good parking and suitability for a stopover or road trip; some guests found the surrounding area sketchy or noisy, but location convenience is the prevailing sentiment.
Room Quality
7.6
Beds are frequently described as comfortable, but guests also report worn mattresses, dated furnishings and occasional maintenance problems (e.g., missing tub stopper, broken microwave), producing a mixed but usable room quality.
Amenities
7.4
Amenities are basic: parking is good and rooms have essentials, but guests reported no/poor Wi‑Fi, broken microwave, missing coffee parts and no pool despite expectations — amenities are functional but limited.
Value for Money
8.6
Several guests felt the price was appropriate for a one-night stop and mentioned the cost was reasonable; others felt it was not full 4-star value. Overall sentiment leans toward fair value for short stays.
Food and Beverage
6.1
Breakfast is repeatedly criticized as minimal — mostly waffles/cereal, lacking eggs, meat or cheese/protein — described as 'poor' or 'very sparse', lowering the score for F&B.
Overall Experience
9.1
Mixed experiences: many guests found it suitable for a quick stop with comfortable beds and a helpful front desk, while recurring issues (noise, basic breakfast, some cleanliness/maintenance problems) led to varied overall impressions; on balance stays are acceptable for short road-trip stops.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location and Amenities
Located just 7 miles from Fresno State University and 14 miles from Fresno Yosemite International Airport, Quality Inn & Suites offers a prime location for both business and leisure travelers. Enjoy the convenience of an outdoor pool, free Wi-Fi, and in-room amenities like a microwave, refrigerator, and coffee maker.

On-Site Gym and Delicious Breakfast
Start your day right with a deluxe continental breakfast at Quality Inn & Suites. Stay in shape during your stay with access to the on-site gym. Whether you're here for work or leisure, we've got you covered with our fitness facilities and hearty breakfast options.

Nearby Attractions
Explore popular attractions like the Fresno Chaffee Zoo just 6 miles away or have a splashing good time at the Island Waterpark, located less than a mile from the hotel. With so much to see and do nearby, Quality Inn & Suites is the perfect choice for your next stay in California.

Book your stay at Quality Inn & Suites now for a memorable and convenient experience.

Important information:

The property will be going through renovation works until the end of 2017. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAT

Location

Guest Reviews

7.9
Based on 1445 reviews
Cleanliness: 5.8
Service: 9.2
Location: 9.4
Room Quality: 7.6
Amenities: 7.4
Value for Money: 8.6
Food and Beverage: 6.1
Overall Experience: 9.1
J
Jessica • couple • it
5
2026-10-29 • via Nuitee
G
Giuseppe • extended_group • us
8
Pros:

The location was good

Cons:

When I checked in at 11:30pm there was a strong smell of marijuana I’m the lobby. My impression was that the clerk was smoking in his office.

2026-10-28 • via Nuitee
V
Valentina • family_with_children • cy
10
2026-10-28 • via Nuitee
J
Josh • couple • us
7
2026-10-27 • via Nuitee
D
Daria • solo_traveller • se
7
Pros:

Beds were comfortable. We just spend 1 night so not much more to add.
Receptionist was very nice.

Cons:

Wasn’t the cleanest room we’ve ever been to.
Breakfast was poor. No eggs, meat, cheese. Only waffles and cereal.

2026-10-27 • via Nuitee
M
Maolia • couple • us
9
2026-10-26 • via Nuitee
D
Dmitry • family_with_children • us
8
2026-10-26 • via Nuitee
E
Elena • couple • it
8
Tutto ok
2026-10-26 • via Nuitee
C
Claudia • couple • us
8
Pros:

Location

Cons:

The curtain in the bathroom was ripped. The mattress felt old, the sheets felt dry and cardboard , the towels was thin as paper. Breakfast was just carbs no protein .

2026-10-25 • via Nuitee
F
FERDINANDO • extended_group • nl
8
Pros:

vriendelijkheid

Cons:

ontbijt

2026-10-23 • via Nuitee
L
Lynette • family_with_children • us
10
2026-10-22 • via Nuitee
E
Eszter • extended_group • hu
6
Nem ajánlom, nem jó ár-érték arány
Pros:

Kényelmes volt az ágy, kedves volt a recepciós, aki segített becsekkolásnál.

Cons:

Egyáltalán nem 4*-os szállás, a fürdő tiszta vízköves, a reggeli borzalmas.

2026-10-21 • via Nuitee
A
Alex • couple • at
7
Für eine Nacht hat es gereicht
Pros:

Gut zu erreichen guter Parkplatz und der Preis hat gepasst

Cons:

Das Bett war schmutzig und die Matratze durchgelegen. Das Frühstück leider sehr minimalistisch

2026-10-21 • via Nuitee
C
Cheryl • family_with_children • us
9
Pros:

Even though this property is close to the freeway it was quiet and the bed was supercomfortable.

2026-10-21 • via Nuitee
C
Claudia • couple • us
6
2026-10-19 • via Nuitee
K
karine • couple • ca
5
Correct pour un arrêt sur un road trip
Pros:

Lit confortable et parfait emplacement pour un arrêt d'une nuit avant d'aller à Yosemite

Cons:

Très bruiyant sur le bord de la route

2026-10-18 • via Nuitee
R
Roxana • couple • ar
8
Buen alojamiento!!!
Pros:

Muy cómoda la habitación y buen desayuno!

Cons:

Esta cerca de la autopista y puede ser ruidoso

2026-10-17 • via Nuitee
C
CruZ • solo_traveller • us
10
2026-10-14 • via Nuitee
S
Steven • couple • us
6
Will not return
Pros:

Location was a little suspect. Party outside our room in parking lot. Drinking beer and noisy was tough to get some sleep. Wanted to heat leftovers but micro wave not working. Wife unable to take a bath as there was no tub stopper. Breakfast was very sparce compared to other similar hotels. A plus the bed was very nice.

Cons:

See above

2026-10-11 • via Nuitee
J
Jade • family_with_children • us
7
2026-10-10 • via Nuitee