Fairfield by Marriott Inn & Suites Durham

Friendly and helpful staff, clean and comfortable room.

Enjoy my stay

This customer service was excellent. However, some of the hallway carpet and fixtures were dated. We had to put in a work order for a running toilet. Ricco was great and responded right away.

Property needed renovations.

I've spent 30yrs traveling coast-to-coast for work I'm sales. Hotel amenities, cleanliness and comfort are important. This hotel needs some serious updating. The carpets in the hallways and rooms are deeply soiled and torn down the seems creating trip hazards. The doors to the closet are off track. The ceiling had wires hanging, but no Smoke / CO2 detector. Mirrors and windows are smudged with some type greasy film. The toilet seat was unattached to the bowl. The room sofa was pretty dirty as well. Rooms and hallway needs a painting upgrade. The candy, soda, water station need to be a full convience center with actual food - cold or microwave sandwiches, fruit, healthy snacks as well as an assortment of non-alcoholic drinks suit late nite arrivals. FedEx drop box in the lobby, accessible printer/fax combo and Fsst Wi-Fi for Zoom capability is needed and not that expensive. The Lobby wasn't a place to meet / greet friendly and needed upgrades too. Overall I felt it's convenient to RDU. Employees were polite.

This location met our needs nicely - a clean room and a cozy bed.

Room was clean but hotel is older. Bathroom was half redone.

No rooms were available when I arrived (it was a little early) but when I entered the hotel and approached the desk, the clerk looked up at me and then continued working on his computer. There was no acknowledgment that I was standing there for at least 20-30 seconds which was awkward. The hotel needs touching up with carpet cleaning and paint, but the bathrooms were clean and the beds were comfortable.

Good

it was nice, they did give me the wrong room, but overall the stay was nice

They need new people to clean because that was gross. Sweet tea was spilled all in the fridge, looked like it wasn’t cleaned for a while. It was under the racks in the fridge. The halls had a weird smell. Overall it just looked dirty and needs more up-keeping. My stay was sorta last minute so we didn’t have much time to find a hotel close to where we needed to be the next morning but I will never stay there again.

Quiet room was a plus.. Otherwise disappointing.

YOUR HOTEL IS CLOSE TO MY FAMILY'S HOME.

needs some upkeep and updating

Rooms were fine, hallways to get there smelled terrible. Shuttles to the airport also do not run everyday

NA

Good service

I had a late check-in. I arrived after 7. The desk clerk was not friendly at all. It was as if I was bothering him and a great inconvenience. The carpet was extremely dirty in the hallways as well as the room. Crumbs were on the floor. The crumbs were noticable. Also, the curtain was stained and dirty along the edges. The toilet seat had chips in it. I was extremely disappointed in the condition of the room and the desk clerk. I would caution anyone staying at this location.

Good place to stay, needs some overall upgrade.
The price is after consideration near the Airport ok. Breakfast was very good after staying in 2 more Hotels in this Area. The other Hotels Breakfast should get a one Star for Breakfast nasty as it was. Just wrapped up stuff mostly for Microwave.

Nice breakfast. Good pool area. Room spacious and comfortable.
Ice machines out of order. No carts available to take my bags to my room.