Holiday Inn - St Augustine - World Golf by IHG

Hotels
•
Holiday Inn Hotels & Resorts
6.8 (443 reviews)
475 Commerce Lake Drive , St. Augustine , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Staff resolved issues quickly
Cons:
Cleanliness issues
Rooms and amenities outdated

Categories

Cleanliness
5.51
Multiple guests noted cleanliness issues such as dampness, dirty windows, and overall neglect.
Service
9.48
The staff was noted as wonderful and resolved issues promptly.
Location
9.52
Location was frequently praised as great and convenient.
Room Quality
5.97
Rooms were described as outdated and having issues such as poor water supply.
Amenities
6.5
Amenities such as breakfast were generally rated poor; some concerns on water availability.
Value for Money
5.46
Several guests complained about the high prices for the quality provided.
Food and Beverage
6.01
Breakfast quality was criticized, particularly the eggs and sausages.
Overall Experience
5.98
Overall sentiment was mixed with many guests citing major dissatisfaction with facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:13

Property Description

Luxurious Suites with Hot Tubs and Lake Views

Experience comfort and elegance at Holiday Inn - St Augustine - World Golf. Our suites feature separate seating areas, microwaves, refrigerators, and cable TV. Upgrade to a suite with a hot tub and enjoy stunning lake views.

Seasonal Outdoor Pool and Business Facilities

Relax by our seasonal outdoor pool or get work done at our business centre. With 186 square metres of meeting space, we are perfect for business travelers.

Convenient Location near Golf Courses and Beaches

Located just 4.8 km from World Golf Village golf courses and the World Golf Hall of Fame, and a short drive to Twelve Mile Swamp Conservation Area and Vilano Beach. Explore Historic Saint Augustine just 20 minutes away.

Book your stay at Holiday Inn - St Augustine - World Golf now for a perfect blend of leisure and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.8
Based on 443 reviews
Cleanliness: 5.51
Service: 9.48
Location: 9.52
Room Quality: 5.97
Amenities: 6.5
Value for Money: 5.46
Food and Beverage: 6.01
Overall Experience: 5.98
L
Lester • family_with_children • us
10
Pros:

Really nice close to interstate would stay again

Cons:

There was nothing bad

2026-03-28 • via Nuitee
V
Vivian • couple • us
5
2026-03-19 • via Nuitee
S
soupytaters • Family • Tallahassee, Florida
2
Terrible experience
Pros:

Rundown property not up to Holiday Inn standards. Hot water in the shower would have been nice. Housekeeping did not clean the room at all.

2026-03-14 • via Tripadvisor
A
alexcatraveler • Business
6
Not Holiday Inn Standards
Pros:

The room needs some serious overall maintenance starting with the heavily worn down falling apart toilet seat. The shower hardware was loose. The AC unit rattled loudly for one minute every time it cycled on. I expected a better experience!

2026-03-11 • via Tripadvisor
T
Tamiko • couple • us
6
2026-03-11 • via Nuitee
S
sarahjW5645PX • Family
10
Great place
Pros:

Came down to enjoy some sunshine and the charm of this old city with our grandkids! We have already booked next years trip such a lovely staff!!

2026-03-09 • via Tripadvisor
K
Kevin • couple • us
8
2026-03-08 • via Nuitee
S
SHERI • solo_traveller • us
10
Pros:

Excellent stay

Cons:

No complaints

2026-03-02 • via Nuitee
K
Kreshnike • couple • ch
10
Unser Aufenthalt im Holiday Inn in St. Augustine, USA, war einfach hervorragend. Schon beim Empfang wurden wir sehr herz
Pros:

Unser Aufenthalt im Holiday Inn in St. Augustine, USA, war einfach hervorragend. Schon beim Empfang wurden wir sehr herzlich und freundlich begrüßt. Das Personal war aufmerksam, hilfsbereit und professionell.

Das Frühstück war sehr gut – frisch, vielfältig und liebevoll vorbereitet. Es gab eine große Auswahl, sodass für jeden etwas dabei war.

Auch der Service insgesamt war ausgezeichnet. Das Team war stets freundlich, schnell und bemüht, unseren Aufenthalt so angenehm wie möglich zu gestalten.

Wir haben uns rundum wohlgefühlt und können dieses Hotel nur weiterempfehlen. Vielen Dank für die tolle Gastfreundschaft! 😊

2026-03-02 • via Nuitee
D
Drew • couple • us
10
2026-02-22 • via Nuitee
P
Phelps • couple • us
1
Pros:

Nothing

Cons:

Fire alarm went off for the second time that day and they did not address the issue. Went off at 11:30 PM and continued for over an hour. Finally had to shut down the sprinkler system to stop the siren. We packed up and lefy.

2026-02-22 • via Nuitee
P
PickyArizona • Couples • Greenville, South Carolina
6
It’s fine for a night
Pros:

Truth is, none of these budget hotels are going to be 4-5 stars. It’s a matter of finding one that is just fine for one night. Yes everything is old and unappealing from top to bottom but it’s a bed, shower, and TV. Get up and move on.

2026-01-30 • via Tripadvisor
M
mabel • couple • us
1
Horrible stay!
Pros:

Place is run down, rooms are filthy.
From hallways to the guest rooms, hotel has to be gutted!

Cons:

Not one thing!

2026-01-29 • via Nuitee
M
Msybi • family_with_children • us
10
Un lugar súper hermoso
Pros:

Todo muy bueno lo recomiendo

2026-01-20 • via Nuitee
F
Frank • couple • us
10
Wonderful Experience
Pros:

The hotel manager is one of the most professional managers we encountered anywhere we have traveled. She was a pleasure to meet and deal with.

Cons:

nothing

2026-01-20 • via Nuitee
E
ebonie • couple • us
10
Great stay
Pros:

Bed and jucuzzi

Cons:

Bath tub needs to be a new one …it was clean just need to be updated

2026-01-19 • via Nuitee
D
Donna • family_with_children • us
9
Perfect for the family!
Pros:

We loved the large clean room and comfortable beds.

Cons:

Noisy neighbors on 5th floor.

2026-01-19 • via Nuitee
S
Salman • family_with_children • us
10
2026-01-19 • via Nuitee
S
Stuart • couple • us
4
2026-01-19 • via Nuitee
A
Ashley • family_with_children • us
2
Cons:

This room smelled musty and was damp. There was a dehumidifier in the room so they obviously know they have a problem.

2026-01-19 • via Nuitee