Quality Inn Columbia I-65

Hotels
•
Quality Inn
6.3 (385 reviews)
1544 Bear Creek Pike , Match , us
+1 803-708-3357

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Breakfast was good
Cons:
Bugs in the room
Cleanliness issues
Unhelpful staff
Poor room conditions

Categories

Cleanliness
3.76
Numerous complaints about blood-stained sheets, bugs in the room, and overall dirty conditions.
Service
8.23
Mixed reviews; some positive sentiment but overall complaints about staff not being helpful.
Location
8.77
Positive comments indicating the location was easy to find and satisfactory.
Room Quality
4.72
Consistent issues with bugs, strong odors, and a general sense of poor condition.
Amenities
6.75
Facilities were noted as acceptable, but the cleanliness of the pool was questioned.
Value for Money
5.71
Guests felt the hotel did not provide good value given the problems encountered.
Food and Beverage
7.76
Breakfast was mentioned positively, though specific details on other food services were lacking.
Overall Experience
4.73
Overall a disappointing experience with multiple serious issues leading to a lack of recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:15

Property Description

Convenient Location and Nearby Attractions

The Comfort Inn hotel is ideally situated minutes away from the Columbia Mall and local businesses, making it a perfect choice for both leisure and business travelers. Explore nearby historic sites like the Battle of Franklin Civil War site and enjoy the proximity to various dining options and entertainment venues.

Full-Service Amenities

Indulge in complimentary perks such as free hot breakfast, high-speed Internet access, and access to the indoor heated pool and exercise room. Business travelers will appreciate the on-site copy and fax services, while all guests can enjoy the convenience of in-room microwaves, refrigerators, and cable television with free HBO.

Safety and Comfort

Experience a worry-free stay with safety features like interior corridors, parking lot security cameras, and a 100 percent smoke-free environment. Whether you're traveling solo or with family, the Comfort Inn in Columbia, TN ensures a comfortable and secure retreat.

Book your stay at Comfort Inn today for a relaxing and enjoyable experience in Columbia, TN.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

6.3
Based on 385 reviews
Cleanliness: 3.76
Service: 8.23
Location: 8.77
Room Quality: 4.72
Amenities: 6.75
Value for Money: 5.71
Food and Beverage: 7.76
Overall Experience: 4.73
C
Courtney • solo_traveller • us
8
2026-08-19 • via Nuitee
A
Anthony • extended_group • us
4
2026-08-17 • via Nuitee
C
Coulter • solo_traveller • us
7
One night stay was a good night
Pros:

It was conveniently located…

Cons:

No elevator

2026-08-13 • via Nuitee
D
Dylan • couple • us
5
2026-08-06 • via Nuitee
R
Ron • couple • us
1
This motel…. Was very Gross, filthy and ghetto!
Pros:

It was convenient off of the freeway.

Cons:

Just start their elevator was broken so we had to climb the steps we got into our room. Our bathroom was never cleaned, and there were dirty towel hanging on the shower curtain. There was Harold over the bathroom. The floors were filthy in general. The bed quilt has stained all over it. They had throw pillows for pillows for your head. It just was a dirty, nasty hotel. It was a very dirty hotel, including the locks on the doors were not safe. The lock for the inside that you slide was broken. If I was alone, I would not have stayed there. We stayed there a total of five hours and we left just because of safety and hygiene concerns alone.
We were charged twice ! And had to call multiple times to have it fixed.

Leslie at the front desk was kind. But when we left the man at the desk was very questionable! He also gave us an attitude when I dropped the key card at the desk at 4am!

2026-07-13 • via Nuitee
F
Frankie • couple • us
8
Cons:

Breakfast

2026-07-08 • via Nuitee
H
Hammers • solo_traveller • us
5
2026-07-06 • via Nuitee
C
Craig • solo_traveller • us
10
2026-07-06 • via Nuitee
T
Torres • solo_traveller • us
5
Pros:

Getting the rest I need it

Cons:

It look like no one has clean the place in a while

2026-07-03 • via Nuitee
V
Victoria • family_with_children • us
9
2026-06-28 • via Nuitee
T
Terri • couple • us
6
Pros:

Very friendly staff

Cons:

The beds were very uncomfortable

2026-06-28 • via Nuitee
L
Leland • solo_traveller • us
1
Nothing; the room was filthy, the foyer was hot, and there was no elevator.
Pros:

Nothing; the room was filthy, the foyer was hot, and there was no elevator.

Cons:

Nothing; the room was filthy, the foyer was hot, and there was no elevator.

2026-06-15 • via Nuitee
J
Johnson • extended_group • us
6
Decent place to stay, we were in Columbia for the Homestead Festival.
Pros:

Close to everything, very comfortable beds.

Cons:

No elevator, had to request towels and wash cloths.

2026-06-08 • via Nuitee
E
Eugene • couple • us
4
Cons:

No washcloths available

2026-06-08 • via Nuitee
C
Cox • solo_traveller • us
4
Pros:

Staff was very friendly

Cons:

Ran down hotel, bathroom floor very dirty , Bathroom faucets were impossible You had to search to find the hot water. Feel like the price was inflated due to a tournament being in town

2026-06-08 • via Nuitee
A
amelia • couple • us
8
2026-06-07 • via Nuitee
A
amelia • couple • us
8
Slept good and the rooms where clean
Pros:

Cleanliness water was extra hot and the pressure

Cons:

The hallway way a little dirty carpet and walls needed to be repainted due to looking like there is one coat in them

2026-06-07 • via Nuitee
S
Seagraves • solo_traveller • us
8
2026-06-05 • via Nuitee
M
Maleski • family_with_children • us
10
Comfortable, fair priced and safe/friendly environment
Pros:

It was clean, staff was friendly and the beds and pillows were more comfortable than the $400 a night condo we had in Florida 😂

Cons:

The latch lock at the top of the door being missing and the bottom lock not locking because then anyone with keycard access could get in, but we fixed it by putting something in front of the door that could make noise!

2026-06-02 • via Nuitee
E
Elizabeth • couple • us
10
2026-06-01 • via Nuitee