Quality Inn Columbia I-65

Hotels
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Quality Inn
6.3 (357 reviews)
1544 Bear Creek Pike , Columbia , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good location
Breakfast was good
Cons:
Bugs in the room
Cleanliness issues
Unhelpful staff
Poor room conditions

Categories

Cleanliness
3.76
Numerous complaints about blood-stained sheets, bugs in the room, and overall dirty conditions.
Service
8.23
Mixed reviews; some positive sentiment but overall complaints about staff not being helpful.
Location
8.77
Positive comments indicating the location was easy to find and satisfactory.
Room Quality
4.72
Consistent issues with bugs, strong odors, and a general sense of poor condition.
Amenities
6.75
Facilities were noted as acceptable, but the cleanliness of the pool was questioned.
Value for Money
5.71
Guests felt the hotel did not provide good value given the problems encountered.
Food and Beverage
7.76
Breakfast was mentioned positively, though specific details on other food services were lacking.
Overall Experience
4.73
Overall a disappointing experience with multiple serious issues leading to a lack of recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:15

Property Description

Convenient Location and Nearby Attractions

The Comfort Inn hotel is ideally situated minutes away from the Columbia Mall and local businesses, making it a perfect choice for both leisure and business travelers. Explore nearby historic sites like the Battle of Franklin Civil War site and enjoy the proximity to various dining options and entertainment venues.

Full-Service Amenities

Indulge in complimentary perks such as free hot breakfast, high-speed Internet access, and access to the indoor heated pool and exercise room. Business travelers will appreciate the on-site copy and fax services, while all guests can enjoy the convenience of in-room microwaves, refrigerators, and cable television with free HBO.

Safety and Comfort

Experience a worry-free stay with safety features like interior corridors, parking lot security cameras, and a 100 percent smoke-free environment. Whether you're traveling solo or with family, the Comfort Inn in Columbia, TN ensures a comfortable and secure retreat.

Book your stay at Comfort Inn today for a relaxing and enjoyable experience in Columbia, TN.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.3
Based on 357 reviews
Cleanliness: 3.76
Service: 8.23
Location: 8.77
Room Quality: 4.72
Amenities: 6.75
Value for Money: 5.71
Food and Beverage: 7.76
Overall Experience: 4.73
H
Heather • solo_traveller • us
10
2026-05-02 • via Nuitee
D
Destiny • couple • us
10
2026-04-25 • via Nuitee
M
Mindy • solo_traveller • us
5
Good stay bad pool
Pros:

The comfort of the beds and the price of the room itself.

Cons:

Pool was yellow like urine and not filtering umm No thank you! I was excited to swim after a day of dr visits but that was shut down quickly.

2026-04-25 • via Nuitee
F
Franklin • couple • us
8
Pros:

Decent

2026-04-12 • via Nuitee
M
Miller • family_with_children • us
4
Beds were comfy, prices high for all of the inconveniences
Pros:

The front entrance is adorable.

Cons:

Smelled like cleaner and wet dog. Pool was not heated as advertised. Towels were never available for the pool. After multiple times asking someone took towels out of a room to give us. No elevator. Said not dog friendly and it smelled like dog. With a small dog running around yapping at everyone.

2026-04-06 • via Nuitee
L
Lavern • solo_traveller • us
2
Cons:

The room smelled terrible like smoke and there bugs everywhere. 2 out of 10 on cleanliness

2026-04-04 • via Nuitee
K
Kellie • extended_group • us
4
Not pleased enough to use this hotel in the future.
Pros:

The bed was soft, liked having a refrigerator, and microwave.

Cons:

No washcloths provided until asked for them. The towels provided were damp and some looked dirty. The pool was not working, which is one of the reasons we selected this hotel for our kids who had traveled for a baseball tournament.

2026-04-03 • via Nuitee
D
Demetre • couple • us
10
2026-03-29 • via Nuitee
C
Cheyenne • couple • us
3
2026-03-27 • via Nuitee
K
Kathy • couple • us
1
Would not stay there again
Pros:

Location

Cons:

It was not clean.

2026-03-26 • via Nuitee
R
Rupa • family_with_children • us
1
Pros:

The staff tried to help but you could tell they were exhausted and embarrassed.

Cons:

No extra towels. Rooms were extremely dirty.

2026-03-23 • via Nuitee
S
Scott • family_with_children • us
8
2026-03-16 • via Nuitee
L
LaTaysha • couple • us
2
2026-03-10 • via Nuitee
W
Willie Lee • family_with_children • us
6
Pros:

Everything was good in general

Cons:

I don't know if I was sick or the food wasn't up to the best standards. Had a rough time with my breakfast.

2026-03-09 • via Nuitee
D
Diane • couple • us
6
Won't stay there again
Pros:

Breakfast was okay. Location was close to interstate while traveling.

Cons:

Bathroom tub was very slow draining. Told the desk clerk when we left. She was on her phone and doing a crossword puzzle. Acted like okay we will look into it. But we felt like it didn't matter. Could hear does shut and other rooms showers going. Said we won't stay there again.

2026-03-04 • via Nuitee
R
Robert • family_with_children • us
8
Pros:

Location

Cons:

Needed serious updating and cleaning

2026-02-28 • via Nuitee
D
Darren • solo_traveller • us
10
2026-02-24 • via Nuitee
A
Ashley • couple • us
8
2026-01-20 • via Nuitee
J
Jakoreia • family_with_children • us
1
I booked my room for 10/24 - 10/26. Upon checking in and entering the room. I noticed there were som
Pros:

NOTHING!

Cons:

EVERYTHING!

2026-01-20 • via Nuitee
A
Allison • couple • us
3
Awful, when walking the dog there were beer bottles
Pros:

One staff member was ok, the others were awful

Cons:

Property smelled terrible, stains all over the bed, floors and sink and toilet were dirty. Staff extremely rude about my service dog. Tried to wake me up and come into my room at 4am when the shift changed because the other check in girl didn’t enter something correctly. Ridiculous!!

2026-01-19 • via Nuitee