Holiday Inn Express Hotel & Suites West Chester by IHG

Hotels
•
Holiday Inn Express
8.4 (478 reviews)
1310 Wilmington Pike RT 202 , West Chester , us
+1 610-399-4600

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly staff
Good breakfast options
Cons:
Issues with cleanliness in one review
Weak soundproofing

Categories

Cleanliness
8.04
Multiple reviews mentioned cleanliness positively, but one review noted ants which negatively impacted perception.
Service
8.71
Most reviews highlighted friendly and helpful staff, although a complaint was made about response to issues.
Location
8.35
General positive sentiment towards location, but noted issues with access on a divided highway.
Room Quality
8.5
Guests described rooms as modern, clean, and spacious.
Amenities
8.53
Pool and breakfast were enjoyed, though some issues with towels noted.
Value for Money
8.39
Consistently described as good value across various reviews.
Food and Beverage
8.24
Breakfast received positive remarks, but some dishes were criticized for quality.
Overall Experience
8.41
Overall positive experiences noted, with recommendations made by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:47

Property Description

Convenient Location
Situated just south of West Chester, our hotel is a short drive away from popular attractions like the Devon Horse Show and Country Fair.

Comfortable Accommodations
Each room at the Holiday Inn Express Hotel & Suites West Chester is designed for your comfort, featuring modern amenities such as free Wi-Fi, a flat-screen TV, microwave, and refrigerator.

Fantastic Facilities
Start your day with a delicious breakfast including hot waffles, take advantage of our indoor pool, well-equipped gym, and business center, and grab snacks at the convenience store.

Book now to experience a relaxing stay at our hotel, perfectly located for both leisure and business travelers.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 478 reviews
Cleanliness: 8.04
Service: 8.71
Location: 8.35
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 8.24
Overall Experience: 8.41
J
Jose Joel • family_with_children • us
9
Pros:

Todo

2026-08-10 • via Nuitee
K
Kenya • couple • us
10
2026-08-03 • via Nuitee
M
Melanie • family_with_children • us
9
2026-08-02 • via Nuitee
H
Haywood16 • Family • Long Island, New York
10
Surprisingly good!
Pros:

Nice, clean, and updated hotel. They ever make your room everyday!! Decent free breakfast. Nothing special but a basic clean hotel. Don’t read the old reviews.

2026-07-16 • via Tripadvisor
A
Ann • couple • us
10
We really enjoyed it
Pros:

Comfort
Courteous staff
Delicious breakfast
Location

Cons:

Nothing

2026-07-14 • via Nuitee
G
Gina • couple • us
8
2026-06-29 • via Nuitee
H
Huff LCSW, PhD • couple • us
8
2026-06-29 • via Nuitee
T
Trinkley • couple • us
10
2026-06-27 • via Nuitee
T
TaKendra • solo_traveller • us
10
Quiet, comfortable, convenient, and affordable
Pros:

The location is in an accessible locale. It made it easy to find places to go.

Cons:

I do not have any complaints

2026-06-24 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-06-16 • via Nuitee
S
Susan • couple • us
8
We wiuld stay tgere again.
Pros:

Great location for sites in the Brandywine Valley. Very beautiful area!

2026-06-08 • via Nuitee
L
Letisha • couple • us
10
2026-06-05 • via Nuitee
K
KATHY • family_with_children • us
10
2026-05-26 • via Nuitee
D
David • solo_traveller • us
9
2026-05-17 • via Nuitee
D
Donna • couple • us
8
it was very comfortable and clean
Pros:

excellent coffee

2026-05-16 • via Nuitee
S
Susan • couple • us
8
Relaxing
Pros:

I like the seating and the bed was comfortable

Cons:

Breakfast, wanted more choices and a later time

2026-05-04 • via Nuitee
I
Izhak • couple • il
7
Pros:

מלון פשוט שמספק את מה שהוא מציע. מיקום נוח, במיוחד למי שעם רכב.

Cons:

ארוחת הבוקר לא עומדת ברף המינימום. ויתרנו והלכנו לסניף סטרבקס סמוך

2026-05-01 • via Nuitee
A
Anderson • family_with_children • us
9
Pros:

We appreciated room details such as the window light mdarkening shades and the illuminated light switch in the bathroom!

Cons:

The sink in our bathroom was very slow to drain.

2026-04-27 • via Nuitee
R
Regina • extended_group • us
9
2026-04-27 • via Nuitee
D
Dawn • family_with_children • us
8
Safe bet, clean and comfortable, nice breakfast.
Cons:

Elevator was not working well. Safer to use steps.

2026-04-27 • via Nuitee