Riverview Inn & Suites, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.9 (366 reviews)
700 West Riverside Boulevard , Rockford , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Nice location
Cons:
Room quality issues
Some amenities not as expected
Check-in process concerns

Categories

Cleanliness
7.15
The room was very clean, but some reviews mentioned worn conditions.
Service
8.65
Staff were described as friendly and accommodating, with exceptional service noted.
Location
8.15
Location was convenient for events and guests felt it was a good area.
Room Quality
7.15
There were mixed reviews about room quality, with some mentioning worn aspects.
Amenities
8.15
Great amenities including a restaurant and beautiful views were highlighted.
Value for Money
8.15
Good pricing for services provided, considering the amenities.
Food and Beverage
8.65
Breakfast received positive feedback for variety and quality.
Overall Experience
7.15
Overall stay was decent with a few noteworthy positives and some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:15

Property Description

Scenic River Views and European Charm:
Located just 5 miles from Rockford city centre, Riverview Inn & Suites offers a picturesque setting overlooking the Rock River. The European-style decor adds a touch of charm to your stay.

Indoor Pool and Modern Amenities:
Enjoy a relaxing swim in the heated indoor pool or unwind in your room equipped with cable TV, microwave, and refrigerator. Stay connected with free WiFi and make use of the coffee-making facilities for a cozy evening.

Convenient Facilities and Nearby Attractions:
Take advantage of the fitness room and business centre during your stay. Indulge in a complimentary hot breakfast before exploring nearby attractions like Rock Cut State Park and Tinker Swiss Cottage Museum and Gardens.

Book your stay at Riverview Inn & Suites, Ascend Hotel Collection for a delightful blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RFD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 366 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 7.15
T
Tim • family_with_children • us
10
Staff was exceptional. What a great group of People.
2026-04-17 • via Nuitee
L
Luis • couple • us
9
2026-04-11 • via Nuitee
E
Ella • family_with_children • us
5
2026-04-06 • via Nuitee
C
Corisa • family_with_children • us
9
Pros:

Everything was great clean, beautiful staff

Cons:

Only thing we didnt like was the breakfast.

2026-04-03 • via Nuitee
R
Ryan • couple • us
10
2026-03-18 • via Nuitee
A
Alyssa • solo_traveller • us
9
2026-03-16 • via Nuitee
R
Robert • family_with_children • us
7
Pros:

It was nice clean and people was just nice

2026-03-16 • via Nuitee
D
Deck • family_with_children • us
7
2026-03-07 • via Nuitee
H
Helen • couple • us
10
Will definitely be staying again when in the area.
Pros:

Breakfast was excellent. We've stayed at this hotel for a number of years when in town as the location is so convenient, the staff is great and it's always clean.

Cons:

Na

2026-03-06 • via Nuitee
H
HARRIS • solo_traveller • us
8
It was a nice stay. Staff was excellent and helpful. Room was always nice and clean.
Pros:

Property is quiet and good food.

Cons:

Elevator needs maintenance

2026-03-02 • via Nuitee
J
Justin • family_with_children • us
10
Pros:

Comfortable bed. Clean.

2026-02-22 • via Nuitee
D
Destiny • extended_group • us
1
2026-02-12 • via Nuitee
A
Ashlei • solo_traveller • us
10
Pros:

The room was excellent size ,very cleaned and cozy

2026-02-10 • via Nuitee
S
Samantha • couple • us
8
2026-01-26 • via Nuitee
J
John • couple • us
3
No good
Pros:

Cold

Cons:

Didn't clean room , cockroaches didn't provide clean towels left 1 day early

2026-01-24 • via Nuitee
A
Alison Possehl • family_with_children • us
10
Nothing too negative to share -- wish sauna was functional!
Pros:

I thought the breakfast was very good and the dining room lovely. My kids had fun in the pool. I loved the main room with the fireplaces and the river view was gorgeous. Staff very accommodating and the front desk helped me resolve an error I made while booking. Staff assisting with breakfast were very friendly and made recommendations about the area. I would return for sure, it is a gorgeous old hotel!

2026-01-22 • via Nuitee
S
Sherry • family_with_children • us
10
We came to Rockford to bury my mother. The staff and hotel were wonderful.
Pros:

The staff were all very thoughtful and friendly.

2026-01-20 • via Nuitee
M
Mathew • couple • us
10
2026-01-19 • via Nuitee
J
James • solo_traveller • us
8
2026-01-19 • via Nuitee
P
Patricia • couple • us
7
The hotel adequately served our needs; we would at least consider staying at this hotel again; howev
Pros:

I was surprised after staying in your city more than once that this facility seemed further away from the center in which I was most interested and seemed adjacent to a strip of shops, parking lots, etc. Because the building seemed somewhat dated, even though my suite was absolutely fine, I didn’t have high hopes for the included breakfast. To my surprise, I was wrong to question the breakfast, which included an array of foods including eggs and gravy! There seemed insufficient staff, however, and other guests faced a shortage of insulated cups for coffee/tea (one example) and food refills on the hot bar. The one staff member who seemed to be handling everything regarding the breakfast dining area, however, made up for any shortcomings with her positivity and good cheer.

Cons:

For two senior citizens, the two-level suite was more than we could enjoy. We could never get the lower-level TV to work, so we had to take our take-away food upstairs in order to watch what we had planned. I was impressed that there was re-cycling available in the room, even though I could not spot it anywhere else in the hotel, such as near the canopy at the loading area or in the dining area.

2026-01-19 • via Nuitee