Quality Inn & Suites Richburg I-77

Hotels
•
Choice Hotels International
7.2 (101 reviews)
3041 Lancaster Hwy, Richburg, South Carolina, 29729-9035 , Richburg , US
+1 803-789-7100

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Pets allowed

Facilities

Fitness facilities
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
See all facilities

Review Highlights

Pros:
Friendly staff (many positive mentions)
Convenient location - close to highway/restaurants/venue
Quiet and good value for price (multiple guests called it a bargain)
Several guests reported clean and comfortable stays
Cons:
Poor cleanliness and maintenance (leaks, holes, worn rooms, hair/food left in rooms)
Service failures for some guests (rude staff, banging on doors, reported eviction)
Room issues: bed squeaks, broken hair dryer, noisy heater/AC problems
Breakfast repetitive/low quality and coffee service problems

Categories

Cleanliness
4.5
Multiple guests reported dirty or poorly maintained rooms: hair left behind, food in fridge, AC leak, holes in ceilings and worn surfaces. Cleanliness is a clear weakness.
Service
9
Mixed but largely positive: many guests praised friendly, welcoming staff and owner; however several serious service failures (banging on doors, rude front desk interaction, and one report of an eviction) were reported as isolated but significant incidents.
Location
10
Consistently praised: close to highway and restaurants, convenient access and proximity to event venues. Location is a clear strength.
Room Quality
5
Rooms show age and maintenance issues: bed squeaks, broken hair dryer, heater fan noise, AC leakage, missing room signage and generally worn condition noted by multiple reviewers.
Amenities
5.5
Amenity issues reported: lack of shampoo in containers, broken coffee pot, broken hair dryer, and problems with heating/AC. Towels were used to manage leaks—amenities underdelivered.
Value for Money
10
Several guests explicitly called this a good value or 'bargain' for the price; price-sensitive travelers frequently reported satisfactory value despite facilities issues. (Notwithstanding isolated severe service failures reported by other guests.)
Food and Beverage
5.1
Breakfast received repeated criticism: same selection every visit, low-quality juice and coffee service problems (broken coffee pot, limited fresh coffee timing).
Overall Experience
8.5
Mixed overall: many guests described clean, friendly, and convenient stays and plan to return, while a minority experienced serious issues (eviction, rude staff, maintenance problems). On balance more positive than negative in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Recreational Opportunities:
Indulge in our fitness center and seasonal outdoor pool for a rejuvenating stay.

Convenient Amenities:
Enjoy complimentary continental breakfast, wireless internet, and 24-hour front desk service.

Comfortable Rooms:
Relax in our air-conditioned rooms with TVs, refrigerators, and microwaves for a cozy retreat.

Experience the best of Richburg at Quality Inn & Suites! Book now for a delightful stay.

Important information:

  • The seasonal pool will be open from May to September.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 101 reviews
Cleanliness: 4.5
Service: 9
Location: 10
Room Quality: 5
Amenities: 5.5
Value for Money: 10
Food and Beverage: 5.1
Overall Experience: 8.5
G
Gerald
2
Pros:

No shamooo in the container. AC leaked all over the floor. Holes in the hallway ceilings. Room # sign was gone for my room. I stay at this property every summer on my way back to Florida. Never had issues…until now. Never again.

2025-08-27 • via Nuitee
C
Chris
2
DO NOT DISTURB!!
Pros:

The hotel was dirty and the staff were rude. I had the do not disturb sign on the door and the front desk clerk started banging at 9:00 am saying that I’d already checked out. I clearly hadn’t and still had both room keys in my possession. Annoyed, I tried to back to sleep but the housekeeper started banging on my door at 10 am and I still had the do not disturb sign up. The front desk clerk claimed to be the manager and would not give me contact information for me to complain to her supervisor.

Everything about this place was so awful that I refuse to patronize any Quality Inns ever again.

2025-08-25 • via Nuitee
Z
Zahira • family
6
Pros:

Stay was fine. Bridge was broken, frozen and leaking. We couldn’t be moved but they laid down towels. Breakfast could use better quality juice.

2025-08-22 • via Nuitee
S
Steven • family
6
Pros:

Good Breakfast Back door by woods would not lock if it did you couldnt get out.

2025-07-12 • via Nuitee
L
LaHoma
10
Pros:

What i DON'T like is the SAME BREAKFAST EVERYTIME I VISIT. TRY SOMETHING DIFFERENT

2025-07-10 • via Nuitee
D
davidaV9374VC • Business
10
When you need that perfect place to stay…
Pros:

I have been staying at this hotel a little over a year as I travel to the area on business. From the owner to his staff they have all made me feel at home away from home. A very clean inviting hotel with very nice rooms.

2025-06-26 • via Tripadvisor
?
????y
10
Pros:

While traveling to South Carolina I booked a stay at Quality Inn. This establishments was clean and the staff was friendly. Quality Inn will be my hotel to stay at every time I visit.

2025-04-28 • via Nuitee
D
Denise
10
Pros:

We were in town for a friend’s wedding and this hotel was perfect. It was close to the venue, clean, the personnel were all very friendly.

2025-04-03 • via Nuitee
M
Morgan • family_with_children
10
Pros:

The property was clean and quiet. The staff was nice.

2025-03-31 • via Nuitee
A
Angela • family
10
Pros:

Great place to stay!

2025-03-10 • via Nuitee
D
Dustin
6
Pros:

Clean room but property needed some updates

2025-03-09 • via Nuitee
C
Clare
10
Great stay
Pros:

Friendly service. Definitely go back if in area

2025-01-27 • via Nuitee
L
Larry
8
Bargain shop stop
Pros:

Good value for price. Quiet and clean.

2025-01-07 • via Nuitee
C
CLAUDIA • partner
4
Pros:

Very old and worn out ,not much effort put into cleaning the rooms. Hair dryer was broken.

2025-01-04 • via Nuitee
G
Gloria
8
Nice Stop
Pros:

Easy on and off to Interdtste with providing comfortable lodging.

2025-01-03 • via Nuitee
W
William
8
Pros:

Clean and close to highway

2024-12-28 • via Nuitee
K
kerry • family
10
Pros:

Easy to get to. Close to restaurants.The fan on the heater was loud.

2024-12-09 • via Nuitee
J
Jay
8
Pros:

Easy check in. However check out we couldnt get a cup of fresh coffee. Our coffee pot was broken and i asked thebladythat wouldnt get iff her phone if she had a fresh pot of coffee and she said she doesnt make a fresh pot until 4am

2024-09-20 • via Nuitee
V
Verified traveler
6
Not perfect. But okay
Pros:

Everyone was friendly. However there was a few mix-ups with my room. Including someone was given a key to access my room which scared my kids. The bed Squeaks crazy which woke me up even if i was just turning in my sleep. There was food in the fridge.

2024-08-08 • via Nuitee
N
Nicole
2
Pros:

This property has no business being on any booking site. We booked and paid for two days through Expedia. The staff approached our employee and told her she had 1 hours to leave on the first day of the reservation because the manager only wants weekly or walk-in bookings. He will not honor daily reservations. When questioned, the manager stated he needed the room free for those types of reservations. He screamed at our person when she questioned the eviction, then threatened to call the police when she tried to present her reservation confirmation. She was evicted and forced to move into her car until another reservation could be found and booked. Customer service and failure to fulfill the obligation of a paid reservation, for no reason other than greed, makes this property a ZERO.

2024-07-18 • via Nuitee