Country Inn & Suites by Radisson, San Carlos, CA

Hotels
Country Inn & Suites by Radisson Americas
8.6 (688 reviews)
251 El Camino Real , San Carlos , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Some room design flaws
Breakfast could have more variety

Categories

Cleanliness
8.76
Most reviews highlighted a very clean environment, contributing positively to overall cleanliness.
Service
8.83
Staff were consistently described as friendly and helpful, enhancing the service rating.
Location
8.77
The location was praised for being convenient and quiet, especially with easy access to restaurants.
Room Quality
8.32
Some reviews noted the rooms could feel outdated and certain designs were inconvenient.
Amenities
8.55
Basic amenities were available, but some guests requested improvements in variety.
Value for Money
8.51
Guests felt the pricing was reasonable given the overall service and location.
Food and Beverage
8.46
The breakfast offerings had mixed reviews, with some requests for more variety.
Overall Experience
8.63
Despite some minor complaints, overall guest experiences were positive and satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:18

Property Description

Convenient Amenities
Providing a limited grab-and-go breakfast, in-room microwaves, and mini-refrigerators, Country Inn & Suites by Radisson, San Carlos, CA ensures a comfortable stay for guests.

Local Attractions
Located close to Redwood City city centre, this non-smoking hotel offers easy access to popular attractions like the Hiller Aviation Museum, Coyote Point Museum, and more.

Travel-Friendly Features
With its proximity to San Francisco International Airport and nearby attractions like the Burlingame Museum of Pez Memorabilia, guests at Country Inn & Suites can enjoy a convenient and enjoyable stay.

Book your stay at Country Inn & Suites by Radisson, San Carlos, CA for a relaxing and memorable experience.

Important information:

Please note that the credit card presented at check-in must match the credit card used to make the reservation and the guest's photo ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 688 reviews
Cleanliness: 8.76
Service: 8.83
Location: 8.77
Room Quality: 8.32
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
G
Grachik solo_traveller us
8
2026-04-12 via Nuitee
A
Aubree couple us
7
2026-04-06 via Nuitee
H
Hoffman family_with_children us
6
Pros:

Convenience

Cons:

Mildew smell, old furniture, needs maintenance. Expensive for the quality

2026-03-25 via Nuitee
J
Jane solo_traveller us
6
2026-03-21 via Nuitee
B
Berrin couple tr
4
2026-03-06 via Nuitee
N
Naveen solo_traveller in
9
Pros:

Overall stay

Cons:

Breakfast options were good. Could be more

2026-03-02 via Nuitee
P
porquepine Business Alvin, Texas
6
Clean, Professional Stay — But the Pillows and Locked HDMI Are Dealbreakers
Pros:

Overall, this is a solid property with a professional staff and clean, well-maintained rooms. That said, there are a few areas where relatively small improvements would make a meaningful difference to the guest experience.

Pros:

Staff: The staff are courteous, responsive, and professional. Extra pillows were delivered promptly upon request, which is always appreciated.
Cleanliness: The room was clean and well kept, with no issues to note.
Air Conditioning: The room features a modern split wall A/C unit, which is efficient and effective. As someone who travels extensively, this is actually preferable to many traditional hotel HVAC systems.

Seating: The in-room chair and footrest deserve special mention—very comfortable, even for a larger guest. A surprisingly nice touch that does not go unnoticed.

Cons:

Mattress: The mattress is average. Not uncomfortable, but clearly not premium. It gets the job done, but does not stand out.

Pillows: This is an easy area for improvement. While extra pillows were provided quickly, all of them were extremely flat—pancake-flat, unfortunately. Offering firmer, more supportive pillows would significantly improve sleep quality.

Television & Connectivity: This was the biggest disappointment. The TV is a basic 50-inch flat screen, which is acceptable, but the HDMI inputs are locked. As a frequent traveler who brings an Amazon Fire Stick, this restriction prevents guests from using their own streaming devices, gaming consoles, or other personal entertainment. This is something I have not encountered before and was a notable negative. Restricting guest-provided entertainment feels unnecessary and out of step with modern travel expectations.

Final Thoughts:

This hotel has a strong foundation—clean rooms, good A/C, comfortable seating, and professional staff. However, upgrading the pillows and removing unnecessary restrictions on the TV inputs would go a long way toward elevating the overall experience. These are fixable items, and addressing them would significantly improve guest satisfaction.

2026-02-27 via Tripadvisor
A
alfano family_with_children us
10
Efficient and friendly place to stay
Pros:

The friendliness of the staff.

Cons:

Not enough grab bars in shower.

2026-02-23 via Nuitee
J
JLTurn solo_traveller us
9
Excellent, restful stay!
Pros:

Excellent location, extremely quiet rooms, and secure parking lot. The breakfast was surprisingly good with hot dishes and everything you could want. Even though the rooms and decor were a bit dated, all was clean, comfortable, and well-cared for. I couldn't have been happier and will hope to stay here again for future needs.

2026-02-14 via Nuitee
J
John extended_group us
7
Clean hotel adequate for one night businees trip if you like a hard bed
Pros:

just average, dead eggs, waffles, etc

Cons:

the bed is too hard, couldnt sleep well, no beer in canteen

2026-02-11 via Nuitee
B
Bradford couple us
9
Great place to stay
Pros:

It was in a convenient location and very clean. Parking was also great and easy. The staff were extremely helpful and professional.

Cons:

The bed was a little uncomfortable, but not too bad.

2026-01-22 via Nuitee
J
Jodie couple us
9
Pros:

Staff excellent! Friendly and efficient.

Cons:

Breakfast only so - so

2026-01-20 via Nuitee
J
Jessica couple us
10
2026-01-20 via Nuitee
S
Sandra extended_group us
10
I will stay again if I visit the bay area.
Pros:

Staff excellent customer service in all the aspects. The breakfast area was pretty clean.

Cons:

Breakfast did not offer no sugar food for meals.

2026-01-19 via Nuitee
J
James solo_traveller us
10
Stay was good but would have liked some help cancelling reservation for 8/8
Pros:

Good food was good.

Cons:

I tried to cancell my booking for 8/8 but the person at the check in desk he could not do that I would have to contact Agoda. I thought he could have helped me. I don't know if I will be back at your location.

2026-01-19 via Nuitee
G
Gorran couple us
7
Pleasant stay.
Pros:

Breakfast was OK. Room was good size. Good refrigerator. Quiet room.

Cons:

Coffee terrible. Bed too firm and hurt my back.

2026-01-19 via Nuitee
S
Suzanne couple us
8
2026-01-18 via Nuitee
J
Jubeth couple us
8
2026-01-12 via Nuitee
W
Wood couple us
10
Quiet
Pros:

Great service! Good rate!

2026-01-08 via Nuitee
L
Laura family_with_children it
8
Pros:

Hotel molto pulito e stanza per quattro persone ampia e confortevole. Colazione con buona scelta di alimenti.

2026-01-08 via Nuitee