Hotel Ganpati Palace

Hotels
6.2 (137 reviews)
Near IOCL Petrol Pump ,Bhuteshwar Road , Mathura , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Nice restaurant and food
Cons:
Unclean rooms
Staff attitude
Bad room conditions

Categories

Cleanliness
2.41
Very dirty rooms, dust and dirty walls, and lack of cleanliness mentioned in the reviews.
Service
7.88
Some positive sentiments about staff at the restaurant, though casual attitude noted.
Location
7.92
Mentioned positively as a pro of the hotel.
Room Quality
3.37
Rooms were stinking, with insects and non-functional bathroom doors mentioned.
Amenities
6.9
Standard quality for this hotel tier.
Value for Money
6.36
Comparative sentiment to cheaper hotels, indicating poor value.
Food and Beverage
8.41
Restaurant and food were positively noted.
Overall Experience
6.38
Mixed feelings due to cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:06

Property Description

Convenient Location and Amenities
Hotel Ganpati Palace, just steps away from Shri Krishna Janmasthan, offers a business center, meeting space, and a children's playground.

Comfortable Accommodations
Enjoy air-conditioned rooms with a view, flat-screen TV, and cozy seating area. The attached bathrooms are equipped with shower facilities for your convenience.

Delightful Dining Options
Indulge in a variety of cuisines at Radhika Restaurant, serving regional, local, Chinese, and Continental dishes. Room service is also available for a relaxing dining experience.

Experience comfort and convenience at Hotel Ganpati Palace - Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for Rs. 500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 137 reviews
Cleanliness: 2.41
Service: 7.88
Location: 7.92
Room Quality: 3.37
Amenities: 6.9
Value for Money: 6.36
Food and Beverage: 8.41
Overall Experience: 6.38
H
Harish • solo_traveller • gb
3
Booking. Com should not list this property
Pros:

The property is poorly maintained and Booking. Com is requested to reconsider its listing. The rating provided is not commensurate with the substandard facilities

Cons:

There was a lot of incomplete work that was a health hazard, the hot water supply was ridiculously inadequate and poorly maintained

2026-01-23 • via Nuitee
S
somita • family_with_children • kw
4
Pros:

The restaurant, food and the staffs were really nice .. 😊

Cons:

The rooms weren’t up to our expectations. It was stinking, there were insects dancing inside the room, the handle of the bathroom door wasn’t working. WiFi doesn’t work.
Need to work on it.

2026-01-19 • via Nuitee
S
Sohan • family_with_children • in
8
Pros:

Location is good. Staff is very friendly and very helpful

Cons:

Rooms can be better.

2026-01-11 • via Nuitee
G
Gill • couple • in
1
Pros:

Very dirsty rooms, looks like were empty for a century dust and dirty walls, no paint no wallpaper, dirty stairs and no cleanliness at all. Comparsblr to hotels near railways which cost only Rs. 500.

Cons:

Nothing liked.

2025-12-06 • via Nuitee
A
Anurag • family_with_children • in
5
Can go for location
Pros:

Location

Cons:

Smell in washroom and casual attitude of staff

2025-11-06 • via Nuitee
J
Jain • extended_group • in
1
2025-09-19 • via Nuitee
S
Sangamesh Kalburgi • extended_group • in
10
Good
Pros:

Good

Cons:

Good

2025-08-12 • via Nuitee
S
Srikanta • review category business travellers • in
10
Exceptional
2025-04-21 • via Nuitee
S
Soumya • family with young children • in
6
Pleasant
Pros:

Staff, politeness, issue resolution

Cons:

Smaller rooms with less amenities. Doesn't give a rich feeling. Tv not working.

2025-03-13 • via Nuitee
J
Jaiswal • solo traveller • in
10
Exceptional
Pros:

Good

Cons:

Good

2025-03-06 • via Nuitee
R
Rajeev • family with young children • in
10
Exceptional
2025-02-26 • via Nuitee
S
Saloni • young couple • in
1
Bad
2025-02-26 • via Nuitee
J
Jaiswal • young couple • in
10
Exceptional
2025-02-16 • via Nuitee
J
Janardan • young couple • in
3
Poor
2025-02-15 • via Nuitee
V
Vivek • family with young children • gb
9
Superb
2025-01-16 • via Nuitee
R
Roy • family with young children • in
8
Very good
Pros:

Hotel is good but under repairing.Staffs are good and polite.Food is also good.

2025-01-13 • via Nuitee
P
Pathak • young couple • in
4
Disappointing
2025-01-08 • via Nuitee
M
Mithlesh • review category business travellers • in
7
Good
2025-01-01 • via Nuitee
K
Khan • review category business travellers • in
5
Passable
2024-12-28 • via Nuitee
S
Shiv • young couple • in
7
Good
2024-11-23 • via Nuitee