Best Western Shallotte / Ocean Isle Beach Hotel

Hotels
Best Western
9 (496 reviews)
360 Whiteville Rd Nw , Shallotte , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean
Nice amenities
Cons:
Roaches spotted
Breakfast issues
No hot water

Categories

Cleanliness
8.5
Several reviews noted cleanliness, but roaches and complaints about cleanliness affect the rating.
Service
10
The staff were frequently described as friendly and helpful.
Location
9.5
The hotel’s location was praised for convenience and proximity to nearby events.
Room Quality
8.5
Some guests found the room quality to be average; issues like hard beds and noise were mentioned.
Amenities
9
The pool and breakfast were highlighted positively, but there were some complaints about missing items.
Value for Money
9
General satisfaction with the quality of stay relative to price, despite some complaints.
Food and Beverage
8.5
Breakfast options were described as lacking variety in some instances.
Overall Experience
9
Overall experience was generally positive but impacted by specific negative remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:53

Property Description

Convenient Location
Located between two popular destinations, our hotel offers easy access to beaches and local attractions, making it the perfect choice for your stay.

Complimentary Amenities
Start your day right with our delicious hot breakfast and enjoy free local calls, newspaper, and access to our fitness center and outdoor pool.

Modern Comforts
Relax in our well-equipped guest rooms featuring flat-screen TVs, kitchen appliances, and additional luxuries like whirlpool bathtubs in select rooms.

Book your stay now and experience the best of Shallotte, NC at Best Western Shallotte / Ocean Isle Beach Hotel!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ILM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 496 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9
S
Sandy's solo_traveller us
9
Pros:

I like the big rooms. Beds are very comfortable

Cons:

Tv choices. To many old shows/movies.

2026-04-12 via Nuitee
J
Jodi family_with_children us
8
2026-04-04 via Nuitee
C
Chavez couple us
9
2026-03-30 via Nuitee
J
Jackson solo_traveller us
10
2026-03-30 via Nuitee
C
Carol family_with_children us
10
Pros:

It was great as always!

2026-03-29 via Nuitee
S
Shannon extended_group us
9
2026-03-24 via Nuitee
K
Kimberly family_with_children us
8
2026-03-03 via Nuitee
P
Perez solo_traveller us
8
Pros:

Accessible

Cons:

No service in my room.

2026-01-27 via Nuitee
G
George family_with_children us
10
Really enjoyed it. I will stay there again
Pros:

Everything was nice and clean. The front desk personnel were super friendly.

Cons:

N/a

2026-01-20 via Nuitee
T
Tiana family_with_children us
10
Would definitely stay here again!!
Pros:

Convenient location, clean - honestly everything was pretty great!

Cons:

I normally sleep like a baby at hotels, but I couldn’t get comfortable in this bed - wasn’t my favorite

2026-01-19 via Nuitee
M
Melodyanne family_with_children us
8
All was comfortable with an amazing breakfast! Despite some inconveniences, we enjoyed our stay!
Pros:

The breakfast was fantastic! The front desk staff were very friendly. The beds were comfortable.

Cons:

The lighting in the rooms were not great and the floors were a bit dirty. After wearing socks for just and hour or two, the bottoms were black. There were not any vending machines or snack options in the lobby despite signs for snacks with prices. The breakfast was amazing, but there was a cleaning staff member who would not smile and seemed annoyed any time my two children would drop a few crumbs on the floor. She was literally sweeping under our feet while we were eating.

2026-01-19 via Nuitee
M
Mara Jisset family_with_children us
10
Pros:

The staff were very nice to us. the hotel was very clean, and we love the breakfast.

2026-01-19 via Nuitee
X
Xochitl family_with_children us
10
2026-01-19 via Nuitee
A
Amanda family_with_children us
7
It was a nice hote for a short stay.
Pros:

The bed and sheets were comfortable. The breakfast was nice even though there wasn’t water available. The people were so sweet and kind. The room smelled nice.

Cons:

The pool was HOT. I know some of that is out of their control though. Twice there wasn’t any pool towels available when we went and we went three times. They had juice, water, and tea for breakfast but no water. Was told to get it from the water fountain down the hall. Our hotel room had dirt on the floors like it wasn’t swept. The hallway smelled sweaty.

2026-01-19 via Nuitee
C
Carol solo_traveller us
10
2026-01-17 via Nuitee
J
Jimmy couple us
8
Pros:

Location

2026-01-15 via Nuitee
D
Darlene couple us
7
Pros:

We like the location of the hotel because we visit the nearby cities so it’s very convenient and the girl at the front desk. She’s been there a while. She’s there every year we come back and she’s also very nice at night when we check in.

Cons:

I looked forward to going in the pool. We stay at this hotel the same time every year and the pool was not opened. Very disappointing was really looking forward to it. We went for breakfast at 9 o’clock, and there was hardly anything left and apparently the girl wasn’t filling things back up because she was in a hurry to leave at 9:30. There was only enough scrambled eggs for me and my husband and there was two biscuits left, and that was it.

2026-01-15 via Nuitee
J
Jennifer couple us
9
Very convenient stay, clean and comfortable with a nice welcoming staff
Pros:

Very clean , great front desk staff

Cons:

Nothing

2025-12-23 via Nuitee
B
Bryan couple us
6
Nice hotel with courteous staff. Unfortunately, the other guests made our stay less than ideal.
Pros:

Nice breakfast offerings.

Cons:

The bed was very hard and there were a number of construction workers staying there who seemed to be constantly slamming their room doors.

2025-12-10 via Nuitee
R
Rogelio family_with_children us
8
2025-12-08 via Nuitee