Quality Suites Houston NW Cy-Fair

Hotels
•
Quality Inn
6.7 (284 reviews)
17550 Northwest Freeway , Houston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Quiet location
Cons:
Poor breakfast
Dated facilities
Maintenance issues

Categories

Cleanliness
6.16
Some reviews highlight cleanliness but mention issues like stained towels and a mildew smell.
Service
8.13
Several positive mentions of friendly and attentive staff.
Location
8.17
Positive comments about the quiet location and things within walking range.
Room Quality
6.62
Mixed feedback with mentions of dated decor and maintenance issues.
Amenities
5.65
Negative reviews regarding breakfast quality, insufficient towels, and unclean ice machines.
Value for Money
7.61
Perceived as a decent value due to reasonable rates despite some issues.
Food and Beverage
4.66
Multiple complaints about the breakfast being poor quality.
Overall Experience
6.63
General satisfaction with some highlighted issues but mention of a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Convenient Location
Located northwest of downtown Houston, Quality Suites Houston NW Cy-Fair Cy-Fair offers easy access to Sam Houston Race Park and nearby attractions like Traders Village Houston Marketplace.

Comfortable Suites
Enjoy spacious suites equipped with convenient amenities such as a coffee maker, refrigerator, and microwave. Relax with satellite TV and stay connected with free Wi-Fi during your stay.

Relaxation and Recreation
Unwind by the seasonal outdoor pool or in the outdoor whirlpool. Start your day with a complimentary continental breakfast and explore nearby attractions like Six Flags SplashTown Water Park.

Experience comfort and convenience at Quality Suites Houston NW Cy-Fair Cy-Fair. Book your stay now for a memorable Houston getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 284 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 6.62
Amenities: 5.65
Value for Money: 7.61
Food and Beverage: 4.66
Overall Experience: 6.63
M
Maria • family_with_children • us
5
Pros:

I didn't have breakfast

Cons:

Curtains and towels were stained and there were roaches

2026-01-19 • via Nuitee
R
Robert • extended_group • us
5
Poor stay
Pros:

Bed was ok

Cons:

Hotel staff were rude. Room was dirty… especially the bathroom! Received attitude while checking in. Room smelled like it was musky. Water pressure was very weak.

2026-01-19 • via Nuitee
B
Biushi • couple • at
7
Pros:

Location

Cons:

Check in stay sounded dismisive

2026-01-19 • via Nuitee
D
Del Rio • couple • us
10
2025-12-20 • via Nuitee
M
Michael • couple • us
7
Pros:

Clean with attentive and friendly staff

Cons:

Place is dated and needs an update but is is clean and worth the rates.

2025-10-20 • via Nuitee
B
Bellanger • family_with_children • us
9
Nice rooms other wise
Pros:

Very well kept up

Cons:

Shower curtain and bath towels stain tub wasn’t clean

2025-09-28 • via Nuitee
J
Jillian
2
Condoms should not be included
Pros:

Found condoms in the bed side table not ok as it was a child that found them - shame on you!

2025-09-21 • via Nuitee
L
Lee
6
Pros:

My stay was fine, nothing special but nothing too bad. My only complaint is that there was a mildew a stale odor in the room. There are some updates or repairs that should be addressed, the sink in the bathroom was loose and wobbly. Also some cracks in the walls in the bathroom where the shower curtain holder is attached to the wall. Overall the room was clean and the place was quiet besides the odor it was a good stay.

2025-09-19 • via Nuitee
J
Joseph
10
Pros:

Great

2025-09-04 • via Nuitee
J
Jeanette
10
Home away from HOME
Pros:

Very Nice, clean and QUIET location…Lots of things within walking range.

2025-09-02 • via Nuitee
D
Diaz De Leon • family_with_children • us
10
Have fun and enjoy
Pros:

Everything was very clean and the pool was great. Definitely coming back for another stay. Shout out to front desk lady Tina she was very helpful

Cons:

N/A

2025-09-02 • via Nuitee
K
Karina
10
Pros:

I love it there , the staff super cool

2025-08-27 • via Nuitee
A
Amador • family_with_children
10
Pros:

The beds are really comfortable and soft. We enjoyed our stay

2025-08-11 • via Nuitee
H
Hayward Marrow
4
Pros:

The continental breakfast was horrible, room smelled, toilet was constantly running, the curtains were stained, the pull out couch did not have sheets or blankets available, the cable service kept dropping the ice machine was filthy and the vending machines had outdated goods.

2025-08-04 • via Nuitee
D
Damien • family_with_children • fr
3
Bof bof
Cons:

Vieillot.
Petit dej pas terrible

2025-08-01 • via Nuitee
C
Cameron • friends
4
Pros:

TV did not work, the breakfast ends at 9 for some reason, bathwater gets cold too quickly, ice machine wouldn't work, parking was fine but my friends vehicle was dirty and had a small dent from another driver, room smelt musty

2025-07-31 • via Nuitee
J
Jeremy • family
2
Pros:

Property was immaculately clean. Downside the hot breakfast is a total lie, unless you count you could make a waffle and that is it, as for pastries they sit out about 3 pieces of bread and 3 small donuts which those donuts were the same ones all week. Gross, they advertised a hot breakfast all over and it was not true. Also we needed more towels and they made me bring them out dirty towels before getting new ones, sorry if you want them you come get them. Needless to say we that area boasts many choices to stay at and we will not stay here again.

2025-07-23 • via Nuitee
S
sarah
6
Pros:

Everything was fine other than having to replace the comforter because it had a blood stain, the new comforter had a massive yellow stain. Staff okay. The lady that works night shift is the best though

2025-07-12 • via Nuitee
R
Robert
6
Pros:

Breakfast options were pitiful. Room had some electrical issues.

2025-07-11 • via Nuitee
B
Becky • family_with_children • ca
7
It was ok for the price.
Pros:

The location was good and the staff was great.

Cons:

Wasn’t that clean, found a cockroach in the pullout bed and the pool wasn’t the cleanest.

2025-07-01 • via Nuitee