Quality Suites Houston NW Cy-Fair

Hotels
•
Quality Inn
6.7 (189 reviews)
17550 Northwest Freeway , Houston , US
+1 713-856-5005

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient to highway/road
Comfortable bed
Some rooms were clean and nice
Helpful receptionist/customer service (reported)
Convenient facilities/location
Cons:
Bad room smell
Dirty linens/towels/curtains/bathroom reported
Empty vending machines
Non-working iron / missing tissues
Limited / poor free breakfast (dry cereals, small quantities)
Small tub and non-smart TV in some rooms
Ripped chair seat
Homeless people observed in parking area

Categories

Cleanliness
3.5
Multiple reviews report a strong foul smell and dirty linens/towels/curtains and bathroom; significant cleanliness issues reported.
Service
8.5
Mixed comments: one reviewer praised a receptionist who provided excellent help and courteous service, while another noted unfriendly staff. Overall weighted positive due to the notable helpful interaction.
Location
8.5
Frequently noted as convenient to the highway/road; one report of homeless people in the parking area raises a safety/comfort concern but location convenience is clear.
Room Quality
7.5
Beds described as comfortable and some rooms 'nice'; issues noted include a ripped chair seat, small tub, non-smart TV and odd placement of body wash, and occasional room smell.
Amenities
5
Amenities concerns: empty vending machines, a non-working iron, missing tissues, and toiletries placement issues; facilities mentioned as convenient by one reviewer.
Value for Money
6.7
Standard quality for this hotel tier.
Food and Beverage
5
Breakfast criticized: mainly dry cereals, very small quantities; at least one reviewer listed breakfast as a negative.
Overall Experience
8.9
Mixed overall: several strong positive reviews (very clean, great service, '100% recommended') offset by very negative cleanliness experiences; overall score elevated to reflect the notable positive recommendations alongside the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Located northwest of downtown Houston, Quality Suites Houston NW Cy-Fair Cy-Fair offers easy access to Sam Houston Race Park and nearby attractions like Traders Village Houston Marketplace.

Comfortable Suites
Enjoy spacious suites equipped with convenient amenities such as a coffee maker, refrigerator, and microwave. Relax with satellite TV and stay connected with free Wi-Fi during your stay.

Relaxation and Recreation
Unwind by the seasonal outdoor pool or in the outdoor whirlpool. Start your day with a complimentary continental breakfast and explore nearby attractions like Six Flags SplashTown Water Park.

Experience comfort and convenience at Quality Suites Houston NW Cy-Fair Cy-Fair. Book your stay now for a memorable Houston getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

6.7
Based on 189 reviews
Cleanliness: 3.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 5
Value for Money: 6.7
Food and Beverage: 5
Overall Experience: 8.9
C
Chassidy • family_with_children • us
7
2026-10-31 • via Nuitee
Z
Zahid • couple • us
3
Not satisfactory.
Pros:

Convenience to highway

Cons:

The room had a stink, had to get an air freshener from the hotel staff. The linen and towels were dingy. Rolling chair seat had a rip. There were no cleanex tissues in the bathroom. Body wash was on the wall away from the bath area. Free Breakfast had dry cereals, everything in very small quantities. Looked abandoned

2026-10-20 • via Nuitee
C
Cheyenne • solo_traveller • us
1
2026-10-20 • via Nuitee
J
Juni • family_with_children • us
5
2026-10-13 • via Nuitee
C
Connie,Gary • couple • us
6
2026-09-09 • via Nuitee
S
sharon • solo_traveller • us
10
Pros:

The entire stay was good

2026-09-08 • via Nuitee
S
Stacy • solo_traveller • us
5
Pros:

The bed was comfortable.

Cons:

The staff was not friendly at all and the vending machines were empty,my iron didn't work.

2026-09-08 • via Nuitee
A
Alaya • family_with_children • us
10
Pros:

The bed was so comfortable.
My room was nice too.

Cons:

I didn’t like the tub it was to small &I didn’t like the tv wish it was a smart tv.

2026-08-28 • via Nuitee
J
Julio • couple • us
10
2026-08-19 • via Nuitee
M
Martinez • solo_traveller • us
7
Pros:

Clean beds and bathroom

Cons:

Room smell weird

2026-07-16 • via Nuitee
G
Gen Lortia • extended_group • mx
1
Muy mala experiencia
Pros:

Nada

Cons:

Olía horrible la habitación, estaban sucias las sábanas y las cortinas, el baño ni se diga, toallas sucias. Una mala experiencia

2026-07-08 • via Nuitee
F
Feroz • solo_traveller • us
6
2026-07-06 • via Nuitee
P
Priyanga • solo_traveller • us
6
2026-07-01 • via Nuitee
M
Melanie • family_with_children • us
7
2026-06-09 • via Nuitee
K
KaNesha • family_with_children • us
1
2026-06-09 • via Nuitee
M
Mhairi • couple • us
7
Convenient
Pros:

Convenient to road, facilities

Cons:

Homeless people in parking area

2026-06-03 • via Nuitee
E
Enmanuel • couple • us
10
Pros:

I loved everything. The place was very clean and smelled good, and the customer service was wonderful. In fact, I made a mistake regarding my reservation, and the receptionist had the courtesy to help me out, 100% recommended.

Cons:

Customer service and breakfast.

2026-05-25 • via Nuitee
E
Espinoza • family_with_children • us
10
2026-03-27 • via Nuitee
D
Duque • couple • us
7
No me justo localidad mucho ruido de carros
Pros:

No me justo ubicación muy a la carretera mucho ruido y poco papel de baño y jabón lavar manos

Cons:

Es desayuno incluido feo
La ubicación
Y los servicios del baño

2026-03-09 • via Nuitee
R
Robert • extended_group • us
5
Poor stay
Pros:

Bed was ok

Cons:

Hotel staff were rude. Room was dirty… especially the bathroom! Received attitude while checking in. Room smelled like it was musky. Water pressure was very weak.

2026-01-19 • via Nuitee