Quality Suites Houston NW Cy-Fair

Hotels
•
Quality Inn
6.7 (293 reviews)
17550 Northwest Freeway , Houston , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Quiet location
Cons:
Poor breakfast
Dated facilities
Maintenance issues

Categories

Cleanliness
6.16
Some reviews highlight cleanliness but mention issues like stained towels and a mildew smell.
Service
8.13
Several positive mentions of friendly and attentive staff.
Location
8.17
Positive comments about the quiet location and things within walking range.
Room Quality
6.62
Mixed feedback with mentions of dated decor and maintenance issues.
Amenities
5.65
Negative reviews regarding breakfast quality, insufficient towels, and unclean ice machines.
Value for Money
7.61
Perceived as a decent value due to reasonable rates despite some issues.
Food and Beverage
4.66
Multiple complaints about the breakfast being poor quality.
Overall Experience
6.63
General satisfaction with some highlighted issues but mention of a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Convenient Location
Located northwest of downtown Houston, Quality Suites Houston NW Cy-Fair Cy-Fair offers easy access to Sam Houston Race Park and nearby attractions like Traders Village Houston Marketplace.

Comfortable Suites
Enjoy spacious suites equipped with convenient amenities such as a coffee maker, refrigerator, and microwave. Relax with satellite TV and stay connected with free Wi-Fi during your stay.

Relaxation and Recreation
Unwind by the seasonal outdoor pool or in the outdoor whirlpool. Start your day with a complimentary continental breakfast and explore nearby attractions like Six Flags SplashTown Water Park.

Experience comfort and convenience at Quality Suites Houston NW Cy-Fair Cy-Fair. Book your stay now for a memorable Houston getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 293 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 6.62
Amenities: 5.65
Value for Money: 7.61
Food and Beverage: 4.66
Overall Experience: 6.63
M
Martinez • solo_traveller • us
7
Pros:

Clean beds and bathroom

Cons:

Room smell weird

2026-07-16 • via Nuitee
G
Gen Lortia • extended_group • mx
1
Muy mala experiencia
Pros:

Nada

Cons:

Olía horrible la habitación, estaban sucias las sábanas y las cortinas, el baño ni se diga, toallas sucias. Una mala experiencia

2026-07-08 • via Nuitee
F
Feroz • solo_traveller • us
6
2026-07-06 • via Nuitee
P
Priyanga • solo_traveller • us
6
2026-07-01 • via Nuitee
M
Melanie • family_with_children • us
7
2026-06-09 • via Nuitee
K
KaNesha • family_with_children • us
1
2026-06-09 • via Nuitee
M
Mhairi • couple • us
7
Convenient
Pros:

Convenient to road, facilities

Cons:

Homeless people in parking area

2026-06-03 • via Nuitee
E
Enmanuel • couple • us
10
Pros:

I loved everything. The place was very clean and smelled good, and the customer service was wonderful. In fact, I made a mistake regarding my reservation, and the receptionist had the courtesy to help me out, 100% recommended.

Cons:

Customer service and breakfast.

2026-05-25 • via Nuitee
E
Espinoza • family_with_children • us
10
2026-03-27 • via Nuitee
D
Duque • couple • us
7
No me justo localidad mucho ruido de carros
Pros:

No me justo ubicación muy a la carretera mucho ruido y poco papel de baño y jabón lavar manos

Cons:

Es desayuno incluido feo
La ubicación
Y los servicios del baño

2026-03-09 • via Nuitee
M
Maria • family_with_children • us
5
Pros:

I didn't have breakfast

Cons:

Curtains and towels were stained and there were roaches

2026-01-19 • via Nuitee
R
Robert • extended_group • us
5
Poor stay
Pros:

Bed was ok

Cons:

Hotel staff were rude. Room was dirty… especially the bathroom! Received attitude while checking in. Room smelled like it was musky. Water pressure was very weak.

2026-01-19 • via Nuitee
B
Biushi • couple • at
7
Pros:

Location

Cons:

Check in stay sounded dismisive

2026-01-19 • via Nuitee
D
Del Rio • couple • us
10
2025-12-20 • via Nuitee
M
Michael • couple • us
7
Pros:

Clean with attentive and friendly staff

Cons:

Place is dated and needs an update but is is clean and worth the rates.

2025-10-20 • via Nuitee
B
Bellanger • family_with_children • us
9
Nice rooms other wise
Pros:

Very well kept up

Cons:

Shower curtain and bath towels stain tub wasn’t clean

2025-09-28 • via Nuitee
J
Jillian
2
Condoms should not be included
Pros:

Found condoms in the bed side table not ok as it was a child that found them - shame on you!

2025-09-21 • via Nuitee
L
Lee
6
Pros:

My stay was fine, nothing special but nothing too bad. My only complaint is that there was a mildew a stale odor in the room. There are some updates or repairs that should be addressed, the sink in the bathroom was loose and wobbly. Also some cracks in the walls in the bathroom where the shower curtain holder is attached to the wall. Overall the room was clean and the place was quiet besides the odor it was a good stay.

2025-09-19 • via Nuitee
J
Joseph
10
Pros:

Great

2025-09-04 • via Nuitee
J
Jeanette
10
Home away from HOME
Pros:

Very Nice, clean and QUIET location…Lots of things within walking range.

2025-09-02 • via Nuitee