Courtyard by Marriott Dallas Plano Parkway at Preston Road

Hotels
•
Courtyard by Marriott
8 (204 reviews)
4901 West Plano Parkway , Plano , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Quiet environment
Good location
Cons:
Limited happy hour
No meals available on-site

Categories

Cleanliness
8.75
The rooms were very clean and didn't smell at all.
Service
8.75
The staff was wonderful and went above and beyond to assist guests.
Location
7.75
Standard quality for this hotel tier.
Room Quality
7.75
Standard quality for this hotel tier.
Amenities
7.75
The happy hour only runs during the week, which was disappointing.
Value for Money
7.75
Standard quality for this hotel tier.
Food and Beverage
7.75
Standard quality for this hotel tier.
Overall Experience
7.75
Overall positive experience with enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:17

Property Description

Modern Amenities and Eco-Friendly Features

Experience comfort and sustainability at Courtyard Dallas Plano Parkway at Preston Road. Enjoy a relaxing stay with an outdoor pool, free Wi-Fi, and cable TV in every room. Embrace eco-friendly practices with a saline pool and electric vehicle charging station.

Delicious Dining Options

Satisfy your cravings at the Bistro for breakfast and dinner, or visit the on-site Starbucks® cafe for a quick pick-me-up. Indulge in a variety of dining choices without leaving the hotel.

Convenient Location

Located just 10 minutes from Willow Bend Mall and 23 miles from Dallas-Fort Worth International Airport, Courtyard Dallas Plano offers easy access to local attractions. Book your stay now and experience the perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 204 reviews
Cleanliness: 8.75
Service: 8.75
Location: 7.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
L
Lucinda • couple • us
10
It was very comfortable.
Pros:

We loved the breakfast.

2026-04-06 • via Nuitee
R
Ramirez • family_with_children • us
8
Cons:

The bed was very uncomfortable. Other than that it was good

2026-04-05 • via Nuitee
C
Cartonias • couple • us
10
2026-03-24 • via Nuitee
G
Gliselle Handkins • couple • us
8
Great value and friendly staff!
Pros:

I like that it was so closed to everything and the staff are very friendly and accommodating.

Cons:

The positioning of the bed to the TV, was uncomfortable to watch. The room was also very small.

2026-01-14 • via Nuitee
D
Danilo • couple • us
7
2025-12-30 • via Nuitee
V
Vicki • family_with_children • us
10
2025-12-23 • via Nuitee
D
Donna • family_with_children • us
6
Cons:

We had a tub shower. You could not pull the shower all the way up so the tub filled up when showering not pleasant.

2025-12-15 • via Nuitee
L
Lefko • extended_group • us
9
Pros:

We stayed one night and did not have a meal there. Property was very clean and staff was courteous

2025-11-13 • via Nuitee
Y
Yordanose • couple • us
1
2025-11-09 • via Nuitee
J
Jared • partner
4
Pros:

There was an in describable stain on the floor near the bed as soon as you walk into the door as well as black stains on the pillow cases and the sheets of the bed. The light fixture above the mirror did not turn on as well. The only good thing about the whole experience was the black out curtains. If we didn’t check in so late and exhausted we would’ve requested a new room immediately. Outside the hotel looked sketchy too.

2025-10-12 • via Nuitee
L
Laura
10
Pros:

Amazing check-in staff, very friendly! Rooms were very clean and the bed was comfy.

2025-10-10 • via Nuitee
I
Ivan
8
Pros:

The room (303) has a musty smell. I let the front desk attendant know and he states he would relay the message but nother was done over the next 2 days.
No complimentary fresh coffee. No microwave in the room.

2025-10-03 • via Nuitee
J
Janet • family
10
Pros:

Clean, efficient rooms. Parking convenient.

2025-09-24 • via Nuitee
L
Laura • family
10
Pros:

Very nice upscale room's.

2025-09-16 • via Nuitee
B
Brittany
10
Pros:

Friendly staff. Free parking. Quiet

2025-09-07 • via Nuitee
I
Imelda
10
Pros:

.

2025-09-06 • via Nuitee
L
LaTonya • family_with_children
10
Pros:

This was the first time we stayed here and man did we enjoy the stay. The rooms were very clean and didnt smell at all. The staff members were super friendly and helpful. We "some how" locked ourselves out of one of our rooms. The maintenance guy came from hime at about midnight to get us in. And, he smiled the entire time. We will definitely be returning for our future stays.

2025-08-10 • via Nuitee
R
Reine • family
10
Pros:

We really like the hotel and the staff aas very helpful.

2025-07-23 • via Nuitee
C
Cynthia
10
Great stay
Pros:

This is a very nice hotel. Everything was neat and clean and in good working order. The happy hour only runs during the week so that was disappointing. The pool area and lobby are both very inviting.

2025-07-06 • via Nuitee
S
Sirdonta • solo_traveller • us
10
Great and will book again.
Pros:

Great Hotel!

Cons:

N/A

2025-07-05 • via Nuitee