Courtyard by Marriott Charlotte Ballantyne

Hotels
•
Courtyard by Marriott
9 (416 reviews)
15635 Don Lochman Ln. , Charlotte , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and safe area
Cons:
Food quality issues
Cleaning complaints

Categories

Cleanliness
8.23
Several mentions of unclean rooms and maintenance issues.
Service
10
Overall positive sentiment regarding staff interactions and service quality.
Location
9.7
Conveniently located near activities and restaurants.
Room Quality
9.24
Rooms are described as spacious, though some had issues.
Amenities
8.69
Features like the bar and pool received mixed reviews.
Value for Money
9.22
Mostly viewed as worthwhile, despite some complaints.
Food and Beverage
7.18
Negative experiences reported regarding food quality.
Overall Experience
9.73
General satisfaction expressed, with a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:38

Property Description

Luxurious Renovation
Our newly renovated Courtyard by Marriott Charlotte Ballantyne offers a blend of classic style and modern comfort, providing a tranquil retreat from the hustle and bustle.

Convenient Amenities
Enjoy complimentary high-speed WiFi, Smart TVs, and access to our on-site restaurant, The Bistro, serving delicious meals and Starbucks coffee. Stay active in our fitness center or catch up on work in the business center.

Ideal Location
Located near downtown Charlotte and Ballantyne Corporate Park, our hotel is perfectly situated for both business and leisure travelers. Explore nearby attractions like Carolina Place Mall and the Billy Graham Library.

Book your stay at Courtyard by Marriott Charlotte Ballantyne for a rejuvenating experience that goes beyond just accommodation.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 0 years old stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 416 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 9.24
Amenities: 8.69
Value for Money: 9.22
Food and Beverage: 7.18
Overall Experience: 9.73
S
Shakilya • couple • us
8
2026-01-23 • via Nuitee
A
Ajay Naga Chowdary • extended_group • in
8
2026-01-20 • via Nuitee
T
Troy D. • family_with_children • us
10
2026-01-20 • via Nuitee
O
Okayya • couple • us
3
2026-01-20 • via Nuitee
T
Tonja • extended_group • us
10
Clean, friendly and safe area. I was very impressed!
Pros:

Great area felt very safe

Cons:

Nothing

2026-01-19 • via Nuitee
M
Matt • solo_traveller • us
8
2026-01-19 • via Nuitee
A
Alexis • couple • us
10
2026-01-19 • via Nuitee
J
Jorge • solo_traveller • us
10
2026-01-19 • via Nuitee
A
Amanda • couple • us
1
Horrible because I had use my credit cards in order to eat!
Pros:

It was very clean

Cons:

When I checked in, I already paid thru Booking and the clerk charged my debit card for the entire stay and the accidental fees! That’s $590 I’m not getting back anytime soon and absolutely NO compensation was offered for their mistake! Horrible!

2026-01-19 • via Nuitee
M
Mariasha • couple • us
3
2026-01-19 • via Nuitee
S
Serena • family_with_children • us
9
Overall, the stay was pleasant and I would patronize this site again.
Pros:

The property was very clean and majority of the staff were super friendly.

Cons:

The Bistro staff were not available to assist us on the morning we were checking out. When I asked for coffee the lady said you want to pay for coffee when you can fix it free in your room? I was aware of the self serve in my room and wanted to purchase coffee to get on the road home.

2026-01-19 • via Nuitee
Y
young • couple • us
10
Great
Pros:

Loved it

Cons:

I can’t say

2026-01-12 • via Nuitee
S
Shakiha • couple • us
2
2026-01-12 • via Nuitee
C
Cierra • couple • us
8
2026-01-12 • via Nuitee
M
Mark • couple • us
1
Pros:

No free breakfast and the rooms were to tight

2026-01-07 • via Nuitee
M
Manu • couple • us
10
2026-01-06 • via Nuitee
M
Mangum • family_with_children • us
10
2026-01-01 • via Nuitee
J
James • couple • us
9
It was very peaceful and relaxing.
Pros:

There wasn’t much not to like, but I especially liked the view in the back with balcony😊 and the indoor pool

Cons:

The bar and no Continental breakfast

2025-12-30 • via Nuitee
A
Aline • couple • br
6
Se limpar bem fica ótimo
Pros:

O ambiente e funcionários são bons ,a localização é boa

Cons:

A limpeza shower com cabelo e suja
Vaso sanitário sujo tive que limpar com papel higiênico com xixi atrás do vaso

2025-12-29 • via Nuitee
J
Jay • solo_traveller • us
10
2025-12-28 • via Nuitee