Courtyard Cleveland Independence

Hotels
•
Courtyard by Marriott
8.2 (251 reviews)
5051 West Creek Road , Independence , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
High food prices
Lack of amenities

Categories

Cleanliness
7.59
Multiple comments indicated cleanliness issues, specifically regarding room maintenance.
Service
9.56
Overall feedback was positive about the staff, with particular praise for helpfulness and friendliness.
Location
8.6
Convenient for visitors but some noted difficulties without a car.
Room Quality
8.05
Rooms were described as dated and sometimes poorly cleaned, but there were mentions of comfort.
Amenities
8.58
Valuable amenities, but several noted missing or inadequate features like the hot tub.
Value for Money
7.04
Guests felt that certain offerings, like breakfast, were overpriced and the overall stay was not worth the charges.
Food and Beverage
7.09
Limited food options and high prices for poor quality breakfast options.
Overall Experience
9.06
Despite some issues, most guests expressed a willingness to return, indicating overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:42

Property Description

Convenient Location and Modern Amenities

Located near Interstates 480 and 77, Courtyard Cleveland Independence offers comfortable rooms with 27-inch LCD TVs and in-room coffee facilities. The hotel features a 24-hour snack shop, indoor pool, and fitness center for guests to enjoy during their stay.

Dining Options and Market Convenience

Guests can start their day with breakfast at The Bistro and end it with a delicious dinner. The Market is open 24/7, providing a variety of beverages and light snacks for whenever cravings strike.

Relaxing Atmosphere and Free Wi-Fi

Unwind by the lobby fireplace with a complimentary USA Today newspaper or stay connected with free Wi-Fi access throughout the hotel. Whether visiting the Rock and Roll Hall of Fame or Cleveland Browns Stadium, Courtyard Cleveland Independence is the perfect choice for your stay.

Book your stay now and experience comfort and convenience at Courtyard Cleveland Independence!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 251 reviews
Cleanliness: 7.59
Service: 9.56
Location: 8.6
Room Quality: 8.05
Amenities: 8.58
Value for Money: 7.04
Food and Beverage: 7.09
Overall Experience: 9.06
T
Tony • extended_group • us
7
2026-01-20 • via Nuitee
R
Rachael • family_with_children • us
6
It was okay
Pros:

I liked the location of the hotel

Cons:

The fire alarms went off multiple times during our stay. The power kept going out. The pool water was hazy

2026-01-19 • via Nuitee
C
Caleb • family_with_children • us
8
2026-01-19 • via Nuitee
S
Shaffer • couple • us
9
Relaxing stay; would book again if in area.
Pros:

Enjoyed morning coffee on balcony. Bed was very comfortable. Room was clean. Staff pleasant.
Quiet location within 10 miles of downtown Cleveland. AC/DC concert amazing at Huntington Bank Field. Rock and Roll Hall of Fame interesting. Also enjoyed walk on Pier, while downtown.

Cons:

No complimentary breakfast. By 9:45am-no option to buy breakfast-Bistro onsite closed.

No shuttle available to and from downtown Cleveland.

2026-01-19 • via Nuitee
J
Jordan • couple • us
10
2025-12-17 • via Nuitee
H
HDS1 • Couples • Fairfield, Butler County, Ohio
10
A Great Stay
Pros:

My wife and I stayed here for two nights and very impressed. Easy check-in. Quiet stay. Great bed. Nice shower. Well stay here again when we visit relatives in Cleveland.

2025-12-14 • via Tripadvisor
D
David • family_with_children • us
6
2025-11-05 • via Nuitee
D
David • family_with_children • us
9
Pros:

They promptly handled a room situation by offering an upgrade for our stay. It was an amazing experience for my daughters first out of town concert event.

2025-10-25 • via Nuitee
R
Rood • couple • us
8
Pros:

We loved the patio! It would have been better with at least a firepit or a warmer.

Cons:

The hot tub needed better jets and the pool was too cold.

2025-10-22 • via Nuitee
J
Janeen • couple • us
7
2025-10-13 • via Nuitee
M
Miguel • couple • us
10
Pros:

Cleaning, and respectful hotel employees

Cons:

Only 24 hours in one day

2025-10-13 • via Nuitee
J
Jessica
10
Pros:

Everything was great here even the coffee that the gentleman made was delicious. Thank you so much for the stay.

2025-10-12 • via Nuitee
L
Lori • partner
8
Pros:

Location was convenient for our visit to friends in Valley View. Hotel was clean. Bed was comfortable. Room was nice. Will stay again

2025-09-25 • via Nuitee
S
Susan • family
4
Pros:

The room was not cleaned very well.

2025-09-22 • via Nuitee
A
Ashley • family_with_children • us
9
2025-09-18 • via Nuitee
A
Angela • couple • us
8
Pros:

Had balcony’s

2025-09-15 • via Nuitee
D
Donald Wayne
6
Pros:

This property was ok. The hotel did not provide adequate dining options. The breakfast was a high priced egg sandwich with a coffee will cost you almost 20 bucks. No lunch or dinner options. There is nothing close to hotel if you don’t have a car.

2025-09-11 • via Nuitee
B
Brenden • family
10
Pros:

Excellent customer service

2025-09-08 • via Nuitee
J
Jeanne
8
Pros:

The girl at the front desk could have been more accommodating, however manager was very helpful

2025-09-04 • via Nuitee
H
Holly
6
Pros:

Well it says free breakfast which was not true you had to buy and my room was not serviced the whole time I was there.

2025-09-02 • via Nuitee