Courtyard St. Louis Westport Plaza

Hotels
•
Courtyard by Marriott
8.4 (383 reviews)
11888 Westline Industrial Drive , Maryland Heights , us
+1 314-997-1200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean and comfortable rooms
Cons:
Cleanliness issues
Poor noise insulation
High prices for services

Categories

Cleanliness
8.04
There was trash in the hall and cleanliness was not consistently maintained.
Service
9.01
Staff was friendly and accommodating, though some service experiences were lacking.
Location
9.55
The location was excellent and quiet, with convenient access.
Room Quality
8
The room was comfortable overall but had issues like noise and old mattresses.
Amenities
8.53
Basic amenities available, but some facilities like vending machines were not present.
Value for Money
7.99
Rates felt high for the level of service and quality provided.
Food and Beverage
7.54
Food options were reported as bland and overpriced.
Overall Experience
8.51
Mixed experiences overall, with some elements enjoyable and others disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 23:08

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Enjoy a stay at Courtyard Westport Plaza with an indoor fitness center and free high-speed internet throughout. The guest rooms feature work desks, flat-screen TVs, and coffee machines for your comfort.

Stay Connected: The lobby keeps you informed with real-time updates, while the business center caters to your professional needs.

Delicious Dining: Start your day with a healthy breakfast at The Bistro and unwind with evening cocktails. Don't forget to grab a Starbucks® coffee and snacks from the 24-hour market.

Book your stay at Courtyard St. Louis Westport Plaza for a perfect blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Location

Guest Reviews

8.4
Based on 383 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.51
J
Jeffrey • family_with_children • us
8
Cons:

Unfortunately no pool

2026-07-19 • via Nuitee
B
brenda • couple • us
10
2026-06-15 • via Nuitee
T
Tasha • solo_traveller • us
4
2026-05-26 • via Nuitee
T
Tasha • couple • us
4
A very okay stay. Not worth the price at all and your back will hurt for a few days after sleeping in their beds.
Pros:

The balcony was a lovely addition and it’s right up the road from a gas station and a dollar store!

Cons:

The bed was so uncomfortable, like the worst I’ve ever slept on. Besides the balcony there was truly nothing to do. No pool, No room service, and you had to pay for breakfast and drinks. Which sounds normal but like I’ve stayed at hotels for cheaper, that gives you two free drinks plus free breakfast and dinner. Just not worth the price at all. Also not to mention that the “balcony” is so small and they provide no outdoor seating out there.

2026-05-26 • via Nuitee
M
Michele • couple • us
7
8/10
Pros:

The bed was comfortable. The pillows could use work

Cons:

Could offer free continental breakfast.

2026-05-17 • via Nuitee
J
Jan • couple • us
10
Pros:

Staff members were very friendly, rooms were clean, access was easy.

Cons:

Exit door to parking lot was very difficult to open.

2026-05-12 • via Nuitee
M
Mark • family_with_children • us
5
Okay, somewhat frustrating
Pros:

Good location

Cons:

Toilet didn’t work properly. Told front desk, really didn’t know what to do, handed me a plunger. Got it resolved after a while. Also ridiculous they know charge 10.00 a day to park in their parking lot after being high enough room rate!

2026-05-04 • via Nuitee
N
Nakeesha • couple • us
10
2026-04-23 • via Nuitee
C
Chasidy • couple • us
1
Don’t waste your money here go somewhere else.
Pros:

We called to cancel due to us having Covid. They canceled and still charged my card $265. The staff were incredibly rude and inconsiderate. They are money hungry and have no sympathy.

Cons:

The staff were rude and didn’t care about booking sending an approval for my refund.

2026-04-22 • via Nuitee
D
Deborah • family_with_children • us
2
Much less than I expected
Pros:

Too expensive.

Cons:

Toilet stopped up and no one came to fix it. All they said at check out when I let them know why we were leaving early was. Have a nice day.

2026-04-14 • via Nuitee
B
Brandon • couple • us
1
Pros:

The location

Cons:

The rude staff and the overpriced room

2026-04-08 • via Nuitee
C
Chiquista • couple • us
4
This location was definitely not worth the price. Bring extra money for breakfast elsewhere.
Pros:

We didn't have to leave the hotel to eat

Cons:

The breakfast was horrible and the staff behind the desk was rude

2026-03-29 • via Nuitee
J
Jane • couple • us
6
2026-03-17 • via Nuitee
M
Moore • family_with_children • us
10
2026-03-13 • via Nuitee
A
Amber • solo_traveller • us
8
2026-03-12 • via Nuitee
C
Chasman • family_with_children • us
10
Will definitely stay again
Pros:

Direct access to the highway

Cons:

Didn’t have a swimming pool

2026-03-09 • via Nuitee
D
Debi • couple • us
6
Paid too much for this mess
Pros:

The lock on our room did not work properly. When the desk staff was advised- it was not noted as an emergency for them…. There was also trash all down our hall and a ton of unsupervised children running rampant and even messing up the workout room.
Only bit of sunshine in the stay was the woman that made my coffee

Cons:

Door did not lock- no vending machines- trash on floors in hall

2026-01-20 • via Nuitee
M
Mackenzie • solo_traveller • us
3
Not relaxing
Pros:

Modern hotel room, great staff

Cons:

The walls were so thin that I could hear every single noise in the rest of the hotel. The A/C until kept me up all night with terrible rattling noises.

2026-01-19 • via Nuitee
K
Keith • couple • us
10
2026-01-19 • via Nuitee
C
Camryn • extended_group • us
10
2026-01-19 • via Nuitee