Courtyard by Marriott Detroit Pontiac/Auburn Hills

Hotels
•
Courtyard by Marriott
8.3 (267 reviews)
3555 Centerpoint Parkway , Pontiac , us
+1 248-858-9595

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Rude service at check-in

Categories

Cleanliness
7.85
Several reviews mentioned that the rooms needed upgrades and had cleanliness issues.
Service
9.15
Generally positive with noteworthy friendly service from front desk staff, but some complaints about rudeness.
Location
8.85
Guests appreciated the location for events and easy access to local attractions.
Room Quality
7.35
Dated decor and some complaints about room comfort, particularly with bed arrangements.
Amenities
8.35
Basic amenities provided, but additional features like a hot tub would enhance experience.
Value for Money
7.85
Some guests felt the price was high for the quality of the room and services offered.
Food and Beverage
8.35
Breakfast was mentioned positively but also noted as lacking accessibility.
Overall Experience
8.65
Mixed experiences; some guests were very satisfied while others had disputes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:26

Property Description

Convenient Location
Located just 10 minutes from Oakland University and downtown Pontiac, our hotel offers easy access to key attractions in the area.

Relaxing Amenities
Unwind in our indoor pool or break a sweat in the well-equipped gym. Our spacious guest rooms with comfortable sitting areas provide the perfect retreat after a busy day.

Exceptional Services
Enjoy a complimentary Manager's Reception on select evenings and take advantage of business services and free Wi-Fi throughout the hotel. Our prime location near Pontiac Silverdome and Great Lakes Crossing Mall makes us the ideal choice for your stay.

Experience comfort and convenience at Pontiac Courtyard. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

8.3
Based on 267 reviews
Cleanliness: 7.85
Service: 9.15
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.65
P
Peck • solo_traveller • us
8
Pros:

Really liked the location to the expressway and the staff was very courteous

2026-09-01 • via Nuitee
M
Marene Kathy • extended_group • ca
9
2026-08-25 • via Nuitee
J
Jill • couple • us
10
Great value, great staff
Pros:

The staff at this property are exemplary. All were friendly and courteous, and went above and beyond.
It was a the perfect location for a concert at Pine Knob.
The bed was very comfortable and the room was clean.

2026-08-24 • via Nuitee
J
Joanne • solo_traveller • us
5
Pros:

Comfortable bed. Coffee downstairs in lobby was available. Front desk personnel were very friendly

Cons:

Continental breakfast not included.
Bathroom and bedroom lighting very poor... either too harsh or too dim, especially in the vanity area.
Bathroom floor tile grout very dirty.
Room had a worn, outdated look.
Elevator interiors were dirty and dark.

2026-08-23 • via Nuitee
K
Kaj • solo_traveller • us
9
Quaint Spot great value
Pros:

Large room and very quiet.

Cons:

Ice machines weren't working.

2026-08-21 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Staff were great

2026-08-21 • via Nuitee
L
Luke • couple • us
10
Pros:

Always a great stay and great staff

2026-08-17 • via Nuitee
L
Luke • couple • us
10
Pros:

Every thing always a great place to stay

2026-08-17 • via Nuitee
R
Robert • solo_traveller • us
8
Stay
Pros:

I like the room size , the water Got hot, once bedding was changed bed slept good

Cons:

That there was blood on the quit that was on bed and the air ran but couldn't see numbers to change temp

2026-08-16 • via Nuitee
K
Kris • solo_traveller • us
9
Affordable Comfort
Pros:

Staff, comfort, amenities, location, nearby dining options

Cons:

Lack of complimentary breakfast

2026-08-14 • via Nuitee
R
REBECCA • solo_traveller • us
2
I thought more of Marriott then this!
Pros:

Didn't have breakfast unless you took the time to order it and wait.

Cons:

Dead cock roaches in the bathroom when arrived. Live cock roaches next morning. Had to fight to get room I ordered. You had a special routine you had to use to get the door open. Had to hit door really hard and jerk upward or it wouldn't open. The pooll listed as a feature was closed for construction.

2026-08-10 • via Nuitee
A
Amber • couple • us
6
Pros:

Staff was friendly

Cons:

Room smelled musty and the bedding was damp. Looked overall clean but the wet smell hit you as soon as you walked in.

2026-08-09 • via Nuitee
V
Valentin • family_with_children • us
10
2026-08-06 • via Nuitee
S
Sharde • solo_traveller • us
7
2026-07-25 • via Nuitee
D
Davon • couple • us
10
2026-07-23 • via Nuitee
K
KATHY • solo_traveller • us
1
The staff was amazing at this hotel, very polite very helpful. Other than that the room was horrib
Pros:

Location was great for the venue that I was going to in the evening

Cons:

1. Locks on my hotel room were not functioning correctly. At one point, I could not get out of the room!!! when the lock finally gave, and I opened the door the lock flipped back over again, and I could not close the door. Maintenance came
2. When I returned to my room after an evening out, the TV would not turn on. Again maintenance came. Got the TV turned on, but then the remote was not working properly. They did not have an extra one!!! you had to push the buttons really really hard in order to change a channel and there was no Guide so flipping channels was the only way you could find what was on TV.
3. the room was extremely damp/humid the entire night!!! I had fan on Medium.
4. at one point I saw something move and when I looked, there was a cockroach coming out of a small hole on the nightstand!!!!!!!!!!!!!
The first photo I posted is wheee I stuffed a washcloth in the hole that the cockroach emerged from.

The second picture is the response I got from Marriott!!! Automated message with my name filled in. Needless to say I’m not pleased.

2026-07-15 • via Nuitee
S
Sandra • solo_traveller • us
10
Drempt of pineapples all night. Great stay.
Pros:

I didn't utilize the breakfast.

Cons:

Please put the elephants on the first floor. There walk is a little loud. 😆

2026-07-13 • via Nuitee
F
florian • family_with_children • fr
9
2026-07-13 • via Nuitee
K
Kathy • solo_traveller • us
10
2026-07-13 • via Nuitee
G
Gloria • couple • us
6
2026-07-08 • via Nuitee