Courtyard Charlotte Arrowood

Hotels
Courtyard by Marriott
8.7 (502 reviews)
800 West Arrowood Road , Charlotte , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Professional and helpful staff
Cons:
Housekeeping inconsistencies
Issues with in-room appliances

Categories

Cleanliness
8.39
The reviews indicate general cleanliness but mention issues with housekeeping frequency and some maintenance problems.
Service
8.97
Staff were noted as professional and helpful, with positive mentions about individuals like Sharon and Alex.
Location
8.9
Proximity to essential locations was highlighted, described as convenient.
Room Quality
8.65
Rooms were comfortable and well-maintained, although some specific issues were noted.
Amenities
8.58
Amenities were satisfactory, though some were lacking; the balcony was appreciated but had no view.
Value for Money
8.74
Guests felt they received good value for their money, enjoying their overall experience.
Food and Beverage
8.5
Food service at the hotel received mixed reviews, with one negative mention impacting the overall sentiment.
Overall Experience
8.86
Overall stays were enjoyable with many positive experiences, despite occasional negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:40

Property Description

Convenient Location near Carowinds Theme Park
Less than 5 miles from the Carowinds Theme Park, Courtyard Charlotte Arrowood offers a perfect stay for thrill-seekers.

Modern Amenities and Services
Enjoy a comfortable stay with an outdoor pool, fitness centre, and an on-site restaurant at your disposal. The rooms are equipped with a cable TV, desk, and tea/coffee-making facilities for your convenience.

Dining Options and Meeting Facilities
Indulge in American cuisine at The Bistro for breakfast and dinner, or grab a fresh coffee or cocktail at the cafe and lounge. With 1,200 square feet of meeting facilities, this hotel is perfect for both leisure and business travelers.

Book your stay now at Courtyard Charlotte Arrowood for a memorable experience near popular Charlotte attractions.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 502 reviews
Cleanliness: 8.39
Service: 8.97
Location: 8.9
Room Quality: 8.65
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 8.5
Overall Experience: 8.86
L
Lovett couple us
9
2026-07-09 via Nuitee
N
Nicole couple us
10
2026-07-09 via Nuitee
A
Azandia couple us
5
Clean comfortable in a good location.
Pros:

The property was very clean and staff was friendly.

Cons:

I didn’t like the extra charge when I don’t know what I was charged for. I wish they had free grab and go breakfast at least.

2026-07-08 via Nuitee
T
Tammy solo_traveller us
10
2026-07-05 via Nuitee
G
George couple us
10
we were there visiting family
Pros:

everything was great

Cons:

no complaints

2026-07-04 via Nuitee
A
aaliyah solo_traveller us
10
2026-07-01 via Nuitee
C
Cheryl family_with_children us
10
It was great!
Pros:

The staff was fantastic. We had some kids on our floor that were ding dong ditching our room until almost midnight. When I went to the front desk, they had security come up to circulate the floor and comped our breakfast the next day. Thank you!

Cons:

NA

2026-06-30 via Nuitee
T
TAMISHA couple us
8
2026-06-30 via Nuitee
H
H7804PLeddiep Business
10
Pleasantly Surprised Overall
Pros:

My band was playing in town and we decided to come a day earlier than the gig to hang out and get acclimated. The front desk staff was very friendly and the bistro workers were very into why we were there and they were happy we chose them as our place to stay for the weekend. The rooms were clean and everything was functional. It was a very busy weekend there at the hotel and it was close to fully booked. Our room faced the pool and it got a little loud too late one night. I'm sure folks were out later than what was allowed but it wasn't bad. The Starbucks in the bistro was a seller for me. The food was really good ,fresh and of decent quality but a tad overpriced for my budget. I would definitely recommend this hotel. It's about 10 min from downtown Charlotte.

2026-06-23 via Tripadvisor
V
vernellma solo_traveller us
10
Pros:

Staff was very helpful and friendly. , great location.

2026-06-23 via Nuitee
L
LaTonya couple us
10
Sarah George and her staff are kind professional and welcoming!
Pros:

My husband and I came to Charlotte and stayed at the arrowwood location for the second time I rebooked because I enjoyed the first stay. We had a small issue with our room BUT Sarah George and her team fixed it fast she even went as far as writing a personal handwritten note and leaving me a voicemail to let me know it was taken care of, and it wasn’t long after I expressed the concern. She also showed another gesture to my husband, and I that made us feel valued and made up for the trouble. Our room was Nice and cleeeeeean!!!! The staff were the most professional! I felt safe at the location and there was plenty of parking. It was an amazing stay!

Cons:

Price of incidentals especially for guest that stay more than three nights……
Bistro is extremely expensive

2026-06-23 via Nuitee
T
Travis solo_traveller us
10
2026-06-22 via Nuitee
Y
Yolanda couple us
8
Overall, I would stay again!
Pros:

Its cleanliness every time our room was cleaned it smelled so good and looked very clean!

Cons:

Every time they cleaned they forgot to stock up on the coffee machine supplies.

2026-06-21 via Nuitee
D
Debra family_with_children us
9
Staff excellent
Pros:

Staff was wonderful, very friendly and helpful. Room located next to street was very loud from all night traffic.
Room exceptionally clean and organized. Toilet was entirely too small, child's toilet.

Cons:

Small toilet, had an elderly person who couldn't get that low.
Noise from street.

2026-06-20 via Nuitee
P
Paris couple us
10
Pros:

Beds, Tv, and cleanliness!

Cons:

No complaints

2026-06-20 via Nuitee
P
Paris couple us
10
Checking in was easy. Staff was polite. Will stay again!
Pros:

Everything!

Cons:

No complaints

2026-06-20 via Nuitee
S
Stacey solo_traveller us
9
2026-06-14 via Nuitee
S
Sylinda couple us
6
2026-06-09 via Nuitee
K
Kelly solo_traveller us
10
2026-06-07 via Nuitee
T
Travis solo_traveller us
10
2026-06-03 via Nuitee