Sonesta Select Indianapolis Carmel

Hotels
Sonesta Hotels
8 (877 reviews)
37 W 103rd Street , Carmel , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Cons:
Poor food and beverage options
Uncomfortable appliances
Cold pool area

Categories

Cleanliness
8.25
The property was beautiful and very clean.
Service
8.75
Friendly staff and customer service mentioned positively.
Location
8.75
Ideal location as it was convenient for visiting friends and near freeway.
Room Quality
7.75
Some issues with appliances and comfort, but otherwise acceptable.
Amenities
7.25
Pool area too cold and some amenities like microwave were lacking.
Value for Money
8.25
Price was good but certain expectations weren't met.
Food and Beverage
6.75
Breakfast was poor, with many items not available.
Overall Experience
8.25
Overall stay was comfortable with noted improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:27

Property Description

Convenient Location
Located just 11 miles north of vibrant Indianapolis, Sonesta Select Indianapolis Carmel offers easy access to nearby attractions and medical facilities, including the Saint Vincent Heart Hospital.

Modern Amenities
Enjoy a relaxing stay with our indoor pool, hot tub, and 24-hour market. Stay connected with free Wi-Fi in all rooms, each equipped with essential amenities like a work desk, cable TV, and coffee maker.

On-Site Facilities
Take advantage of our on-site gym, business center, and dining options at The Commons at Sonesta Select. Whether you're here for work or leisure, we have everything you need for a comfortable stay.

Experience comfort and convenience at Sonesta Select Indianapolis Carmel. Book your stay now for a memorable visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.


When traveling with pets, please note that an extra charge of $75 per pet, per (night/stay) applies. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 877 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.25
J
Joelle family_with_children us
8
Cons:

The long walking distance between front desk and room

2026-04-08 via Nuitee
C
Carrie family_with_children us
8
Pros:

The lobby was very clean and pretty. Staff was very friendly and helpful. Room was nice & comfortable. Appreciated the little snack bar.

2026-04-08 via Nuitee
J
Jay Horace solo_traveller us
10
2026-04-07 via Nuitee
L
Lynn family_with_children us
10
Excellent!
Pros:

The secluded surroundings. Very peaceful. Ducted off.

Cons:

Everything was very nice. I will be coming back soon.

2026-04-05 via Nuitee
M
Michael couple us
5
The room wasn't worth the money.
Pros:

Staff

Cons:

Location , room is dated.

2026-04-05 via Nuitee
J
Jay Horace solo_traveller us
10
2026-04-04 via Nuitee
J
Jaramy couple us
10
We went to a kids concert show, stayed over night then went to the children’s museum
Pros:

Loved the balcony and extra space, I also loved how it was tucked away from all the city buzz!

Cons:

Didn’t like the breakfast options, too expensive. $11 for a stack of 3 pancakes.

2026-04-03 via Nuitee
M
Mark couple us
9
Great location clean and affordable
Pros:

Very clean and easy to get to

Cons:

The beds were too soft. Fine for some people but our backs hurt for a couple days

2026-04-03 via Nuitee
B
Beth couple us
9
2026-04-03 via Nuitee
M
Manola couple us
10
Excelente
Pros:

Excelente

Cons:

Excelente

2026-04-02 via Nuitee
J
Jessica solo_traveller us
6
2026-03-27 via Nuitee
B
Bethany family_with_children us
7
Pros:

.

Cons:

.

2026-03-27 via Nuitee
A
Angelia couple us
8
2026-03-24 via Nuitee
A
Aubrey solo_traveller us
5
Loud, meets needs
Pros:

Allows dogs

Cons:

Sound. You can hear your neighbor breathing in the next room. It is so impossible to sleep being able to hear every word they speak as if they at in your room.

2026-03-24 via Nuitee
K
Kelly extended_group us
6
2026-03-24 via Nuitee
B
Bryan solo_traveller us
9
2026-03-24 via Nuitee
O
Oluwatobi couple us
1
Terrible! Not worth it. I regret booking!
Pros:

Nothing. Absolutely nothing. It was my honeymoon. I told the manager, nothing was done. Worse, the room I booked wasn’t available, they had to give us a room that the toilet wasn’t cleaned, and room poorly kept. We complained after we couldn’t take it anymore, we were moved to another queen room with the sheet stained with blood, and sheets not changed. We complained that our stay has been terribly affected, told the manager if there is any sort of compensation, he flat out said he cannot offered that because we have stayed two days. Two days of constantly complaining. This is not the hotel you want to book. Okay!

Cons:

The place smell awful, dog poop or something in the hallway, dog urine inside the elevator. poorly maintained, no complementary service of any kind, and it’s my honeymoon. I had to cut it short. My wife is literally crying!

2026-03-24 via Nuitee
J
Jay Horace solo_traveller us
10
2026-03-23 via Nuitee
N
Nick couple us
8
2026-03-23 via Nuitee
C
CURT solo_traveller us
7
2026-03-22 via Nuitee