Sonesta Select San Ramon

Hotels
Sonesta Hotels
8.3 (670 reviews)
18090 San Ramon Valley Boulevard , San Ramon , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Large rooms
Good location
Comfortable beds
Cons:
Cleanliness issues
Lack of towels
Breakfast options

Categories

Cleanliness
7.26
Several comments about cleanliness issues, including dirty microwaves and bathrooms.
Service
9.23
Positive mentions of friendly and helpful staff throughout the reviews.
Location
8.77
Convenient location with easy access, as noted by several guests.
Room Quality
8.22
Generally positive comments on room comfort but some reports of issues with supplies.
Amenities
8.25
Some enjoyable amenities like the pool, but some missing items like microwaves.
Value for Money
8.71
Affordable rates considering the location and comfort, good value for family stays.
Food and Beverage
7.76
Mixed reviews regarding breakfast options, with some guests expecting more hot food.
Overall Experience
8.23
Overall positive experiences despite some noted issues; many would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:47

Property Description

Modern Comforts
This hotel offers air-conditioned rooms with Wi-Fi, a microwave, and a tea/coffee maker. Guests can unwind with cable TV in their rooms, ensuring a comfortable stay.

Leisure and Dining
Enjoy the outdoor pool and fitness room for relaxation and exercise. The on-site café, The Commons at Sonesta Select, serves a variety of meals, drinks, and Starbucks coffee, providing convenience and delicious options throughout your stay.

Convenient Location
Located near Hacienda Business Park, this hotel is just a short drive from shopping at Stoneridge Mall and family fun at Waterworld USA. Explore hiking opportunities in the surrounding area for outdoor adventures.

Book your stay at Sonesta Select San Ramon for a perfect blend of comfort, leisure, and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A surcharge of $35 applies for early check in, as well late check out. All requests for early arrival and late checkout are subject to confirmation by the property.

Please note, the nightly Resort Fee includes the following,
- Wi-Fi throughout Hotel
- Access to pool
- 24/7 Access to Fitness center and Onsite Parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 670 reviews
Cleanliness: 7.26
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.23
P
Paulina solo_traveller us
10
2026-07-15 via Nuitee
X
Xiaoliang family_with_children us
7
Better buy some snacks and bread before check-in
Pros:

Location is convenient

Cons:

So called “breakfast included” is just a cup of complimentary COFFEE with empty milk bottle. Employee says “no more milk, only one bottle”

2026-07-12 via Nuitee
J
Jacqueline couple us
3
2026-07-05 via Nuitee
Z
Zhvalyuk couple us
6
2026-07-04 via Nuitee
M
Mohammad omid couple us
1
Aufull
Pros:

Nothing

Cons:

They do not care about their guests once you check-in. I asked multiple times for cleaning even one or two days in advance according to their policy, however, never get the full cleaning in 14 days. You have to ask for towels every single day. The swimming pool was closed despite ads. You have to beg for trash bags or vacuum cleaning. There is no breakfast. Does not worth the price. We arrived at 5 ( check in was 14 ) , they made us waiting for two hours to get the room. My husband left note for some decorations when booking and no body care, instead made us waiting for the room at evening.

2026-07-04 via Nuitee
B
Brian solo_traveller us
9
Nice property that is well maintained with a professional staff.
Pros:

Location

Cons:

No negatives.

2026-07-03 via Nuitee
S
Selahattin couple tr
8
2026-06-28 via Nuitee
C
Campbell solo_traveller us
7
Pros:

No breakfast. Location was reason for selection

Cons:

No breakfast included

2026-06-26 via Nuitee
T
Thuylan couple us
4
We will not stay there again
Pros:

The room is spacious.

Cons:

Nobody came in to clean our room and change our towels for 5 nights stay. We did request the service no one showed up. We asked the front desk to have new lotion and nobody came in to replace the old lotion bottle

2026-06-24 via Nuitee
A
Ahmed couple us
8
2026-06-24 via Nuitee
L
Luke solo_traveller us
7
Pros:

Room itself was well designed.
Sofa and bed comfortable. Netflix a plus.

Cons:

No screen or lock on the slider! Wanted to get fresh air overnight but it wasn’t safe without a locking device. Waited a very long time to check out and it was boiling hot in the lobby.

2026-06-20 via Nuitee
J
Joseph couple us
2
Bummer
Pros:

Early check I

Cons:

Someone cutting hair outside my window. And leaving piles of hair. Landscaping way underdone. No bottled water for 3 days in the “store”. And the bath fan was broken and seized. Very loud and a fire hazard as motor was seized and the power was trying to make it move.

2026-06-19 via Nuitee
L
lisa couple us
8
Pros:

There is no breakfast option.

Cons:

That complimentary breakfast is not offered.

2026-06-18 via Nuitee
D
DeCosta family_with_children us
8
2026-06-17 via Nuitee
R
Richard family_with_children us
2
Worst hotel experience I’ve ever endured.
Pros:

That the rooms were available when we needed them.

Cons:

Fire alarm went off 4 times during our 3 night stay- two of which where in the middle of the night. It’s no fun being awaken out of a dead sleep into a full on panic. The fire alarm light in our second room stayed on for an extended length of time during one of the alarms. The water turned off twice during this same stay. Then, using the laundry facilities, after we fed both dryers quarters, only then did the front staff decide to put up a sign that indicates the dryer is free to use- you simple push the start button. There’s no instructions posted anywhere. After we talked to them about the dryers not working, THEN they posted a sign. However, they did refund our lost quarters. But why was this not taken care of proactively? This probably wouldn’t have been a big deal on its own, but the total experience left me eager to leave.

Then, post trip, we were charged over $400 bucks for no reason, despite having paid our full bill in advance of our trip. It’s been 2 months since our stay, and I just had to email the manager because once again, our bank account has been charged for zero reason. Very frustrating. If I could go back in time, we would’ve stayed somewhere else.

2026-06-17 via Nuitee
A
Ahmed couple us
6
2026-06-10 via Nuitee
K
Kathleen couple us
9
Comfortable.
Pros:

Super friendly staff and very helpful. Easy access off freeway. Would recommend this hotel and stay again if visiting San Ramon.

Cons:

Very clean and comfortable bed.

2026-06-07 via Nuitee
K
KRIS couple us
7
2026-06-07 via Nuitee
S
Serena solo_traveller us
9
Pros:

Fast efficient. Customer service friendly. Nice clean rooms. Near shopping and dining areas

2026-06-06 via Nuitee
J
Jose extended_group us
2
2026-06-04 via Nuitee