Courtyard by Marriott Richmond Northwest

Hotels
•
Courtyard by Marriott
8.4 (331 reviews)
3950 Westerre Parkway , Henrico , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Construction mess outside
Unexpected charges for breakfast

Categories

Cleanliness
8.2
Although the property was clean, the bathroom floor needed mopping and there were some cleanliness issues noted.
Service
9
Staff was described as super friendly and helpful.
Location
8.8
Convenient to soccer games, but affected by construction.
Room Quality
8.4
The room was clean and nicely furnished, but somewhat small.
Amenities
8.3
Fitness center was good, but there were complaints about on-site service and offerings.
Value for Money
7.7
Perceived overcharges for breakfast reduced the perceived value.
Food and Beverage
8.2
Food was good, but issues with breakfast not being included were noted.
Overall Experience
8.6
Overall, a decent experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:42

Property Description

Convenient Location and Amenities
Located just a short distance from the University of Richmond and the Science Museum of Virginia, the Courtyard by Marriott Richmond Northwest offers a perfect blend of comfort and convenience.

Fitness and Relaxation Options
Stay fit during your stay by utilizing the on-site gym with modern cardiovascular equipment, or unwind on the outdoor patio for some relaxation.

Cozy Rooms and Entertainment
Enjoy the comfort of the hotel's cozy rooms equipped with essential amenities such as a mini-fridge, coffee maker, and satellite TV. After a long day, unwind by the indoor swimming pool or catch up on some entertainment with pay-per-view movies.

Ready to experience a perfect mix of leisure and convenience? Book your stay at Courtyard by Marriott Richmond Northwest now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 331 reviews
Cleanliness: 8.2
Service: 9
Location: 8.8
Room Quality: 8.4
Amenities: 8.3
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.6
B
Brenda • couple • us
1
2026-01-30 • via Nuitee
G
Gladys • couple • us
10
2026-01-21 • via Nuitee
F
Francine • couple • us
8
2026-01-19 • via Nuitee
C
Cherubin • couple • us
10
Pros:

Great stay

Cons:

It was very clean

2026-01-19 • via Nuitee
S
Stacy • couple • us
10
Overall, great stay. Extremely clean and comfortable room with great staff!
Pros:

Very clean. Staff great.

Cons:

1st time going to bathroom went to pull toilet paper from roll and the bar fell straight down. Was extremely loose and couldn't figure out how to put back correctly.

2026-01-19 • via Nuitee
R
Regina • couple • us
10
2026-01-19 • via Nuitee
C
Chantae • extended_group • us
10
2026-01-19 • via Nuitee
R
Russell • solo_traveller • us
10
Awesome
Pros:

Staff professional and nice. Bistro was delicious.

2026-01-19 • via Nuitee
P
Phillip • couple • us
8
Professional staff, service was great, and I would stay and recommend this locatiion.
Pros:

Did not have time for breakfast

2026-01-19 • via Nuitee
C
Camille • solo_traveller • us
8
Great place to stay
Pros:

Excellent property and stay. Would have loved to support a on site restaurant

Cons:

Limited food acces no continental breakfast

2026-01-19 • via Nuitee
K
Kristina • solo_traveller • us
8
2026-01-13 • via Nuitee
H
Harry • couple • us
7
2026-01-08 • via Nuitee
V
vaughn • solo_traveller • us
8
Pros:

Under construction nothing mentioned

2026-01-04 • via Nuitee
A
Anne • family_with_children • us
5
Adequate
Pros:

Facility ok

Cons:

Advertising led me to believe a free breakfast was included. There was nothing free. Not a glass of water or a coffee.

2025-12-29 • via Nuitee
D
Dorothy • solo_traveller • us
8
Clean and comfortable, I feel like I have found another good hotel option in Richmond.
Pros:

Staff was super nice. The room, fitness center, halls, elevators and lobby were all nice and clean and modern. The fitness center was really good. I am happy that my room was quiet, everything worked and I had everything I needed. I travel for business, so convenience, quiet and the fitness center are everything to me.

Cons:

The outside of this hotel is undergoing some contruction and it was really a mess, I wasn't sure where to go in at first, and half the sign being burnt out was a bad sign to me. I was nervous to walk in here, but the inside was so much better than the outside. Also, I travel weekly and almost everywhere else I stay offers free coffee and some kind of breakfast, so it was surprising not to see that.

2025-12-12 • via Nuitee
S
Sanikka • family_with_children • us
10
Ashley and Paula was amazing thank you
Pros:

The property was clean and staff were super friendly and helpful

Cons:

Nothing

2025-12-08 • via Nuitee
A
Abbie • family_with_children • us
9
Pros:

It was convenient to our soccer games. The lobby was inviting with those couches. Staff was friendly and helpful.

Cons:

I think I got overcharged for breakfast this morning when it was supposed to come with the room. I bought a latte but it shouldn’t have costed almost $20.

2025-11-24 • via Nuitee
J
Julian • couple • us
6
Pros:

Food good, bar pleasant. Staff helpful.

Cons:

Settee uncomfortable, light switches in bathroom dirty. We were not told we had to ask for the room to be cleaned and to get clean towels.

2025-11-18 • via Nuitee
J
Jenny • extended_group • us
9
I’ll be back.
Pros:

Room was somewhat small but clean and nicely furnished.

2025-11-17 • via Nuitee
D
David F • couple • us
7
Good location and good basic room.
Cons:

Parking was not convenient given all the construction equipment and supplies throughout the parking lot.

2025-11-13 • via Nuitee