Courtyard by Marriott Richmond West

Hotels
•
Courtyard by Marriott
8.3 (295 reviews)
6400 West Broad Street , Richmond , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean facilities
Cons:
Unclean toilet
Limited breakfast
Complicated check-in

Categories

Cleanliness
7.76
Mixed sentiment due to a report of an unclean toilet.
Service
8.93
Overall positive sentiment towards the staff's friendliness and helpfulness.
Location
8.27
Positive sentiment regarding convenience, but concerns about safety in the area.
Room Quality
8.22
Rooms generally well-maintained, minor issues reported.
Amenities
8.25
Bistro food was deemed expensive; breakfast options were limited.
Value for Money
8.51
Good value for the location and services provided.
Food and Beverage
7.76
Limited food options available at the hotel.
Overall Experience
8.73
Most guests had a positive experience overall with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:11

Property Description

Modern Accommodations and Relaxing Poolside Retreat
Courtyard by Marriott Richmond West offers contemporary guestrooms with amenities like Cable TV and private bathrooms. Enjoy a refreshing escape at the outdoor pool or unwind in the spacious living areas available in select rooms.

Convenient Amenities for a Seamless Stay
Indulge in the 24-hour market for any essentials and stay connected with complimentary Wi-Fi throughout the property. The Bistro caters to your dining needs with delicious meals, Starbucks coffee, and evening cocktails.

Fitness and Dining Options for Every Taste
Whether you're a fitness enthusiast or a foodie, Courtyard by Marriott Richmond West has you covered. Stay active at the well-equipped gym and savor delectable dishes at The Bistro. Book now for a delightful stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 295 reviews
Cleanliness: 7.76
Service: 8.93
Location: 8.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.51
Food and Beverage: 7.76
Overall Experience: 8.73
M
mervin • couple • us
10
Looking forward to staying again.
Pros:

Quiet, and clean.

Cons:

No problems.

2026-02-09 • via Nuitee
G
Gregory • solo_traveller • us
9
2026-01-30 • via Nuitee
A
Anthony • couple • us
6
fine
Pros:

staff was very friendly, pleasant

Cons:

the toilet in the bathroom was not clean. We were not happy about that..

2026-01-20 • via Nuitee
A
Andrew • family_with_children • us
3
2026-01-20 • via Nuitee
G
Gardner • couple • us
8
2026-01-19 • via Nuitee
K
Kathleen • couple • us
8
2026-01-19 • via Nuitee
D
Danella • solo_traveller • us
9
Pros:

Clean and comfortable. Courteous staff.

2026-01-17 • via Nuitee
P
Peter • family_with_children • us
8
2026-01-15 • via Nuitee
C
Chris • solo_traveller • us
9
2025-12-26 • via Nuitee
B
Bradley-Phillips • family_with_children • us
10
2025-11-26 • via Nuitee
R
Rosemarie S • family_with_children • us
1
2025-11-17 • via Nuitee
J
Jessica • solo_traveller • us
10
2025-10-29 • via Nuitee
T
Thaddeus • couple • us
10
2025-10-11 • via Nuitee
R
Robert • couple • us
10
2025-10-11 • via Nuitee
J
Jennifer
6
Pros:

Air conditioner was very loud and room outdated

2025-10-01 • via Nuitee
A
Albert
10
Pros:

It was just what I wanted.

2025-09-29 • via Nuitee
E
Elizabeth
8
Pros:

Nice hotel, Good location. Convenient to highway - downtown and Short Pump area.

2025-09-29 • via Nuitee
R
reimbursement
10
Pros:

It was convenient to my Saturday meeting and I've stayed there before.

2025-09-18 • via Nuitee
L
Lois
10
Pros:

Excellent staff and customer service!!!

2025-09-17 • via Nuitee
C
Charles
10
Pros:

Nice reception upon arrival and clean room and facilities generally

2025-09-14 • via Nuitee