Courtyard by Marriott Richmond West

Hotels
•
Courtyard by Marriott
8.3 (320 reviews)
6400 West Broad Street , Richmond , US
+1 804-282-1881

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean facilities
Cons:
Unclean toilet
Limited breakfast
Complicated check-in

Categories

Cleanliness
7.76
Mixed sentiment due to a report of an unclean toilet.
Service
8.93
Overall positive sentiment towards the staff's friendliness and helpfulness.
Location
8.27
Positive sentiment regarding convenience, but concerns about safety in the area.
Room Quality
8.22
Rooms generally well-maintained, minor issues reported.
Amenities
8.25
Bistro food was deemed expensive; breakfast options were limited.
Value for Money
8.51
Good value for the location and services provided.
Food and Beverage
7.76
Limited food options available at the hotel.
Overall Experience
8.73
Most guests had a positive experience overall with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:11

Property Description

Modern Accommodations and Relaxing Poolside Retreat
Courtyard by Marriott Richmond West offers contemporary guestrooms with amenities like Cable TV and private bathrooms. Enjoy a refreshing escape at the outdoor pool or unwind in the spacious living areas available in select rooms.

Convenient Amenities for a Seamless Stay
Indulge in the 24-hour market for any essentials and stay connected with complimentary Wi-Fi throughout the property. The Bistro caters to your dining needs with delicious meals, Starbucks coffee, and evening cocktails.

Fitness and Dining Options for Every Taste
Whether you're a fitness enthusiast or a foodie, Courtyard by Marriott Richmond West has you covered. Stay active at the well-equipped gym and savor delectable dishes at The Bistro. Book now for a delightful stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Location

Guest Reviews

8.3
Based on 320 reviews
Cleanliness: 7.76
Service: 8.93
Location: 8.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.51
Food and Beverage: 7.76
Overall Experience: 8.73
M
Mary • couple • us
8
Other than the “not so thorough” bathroom cleaning, our stay was enjoyable.
Pros:

Updated and lighting
Courtyard

Cons:

Some hair strands were on the bathroom floor and also a few in the bathtub

2026-09-19 • via Nuitee
A
Anitha • family_with_children • us
10
Pros:

Comfort

Cons:

Not available

2026-09-16 • via Nuitee
B
Beth • couple • us
9
Pros:

Close to RVC, friendly staff

Cons:

Beds too soft/divits

2026-09-09 • via Nuitee
M
Maria • couple • us
9
Pros:

The interior was renovated and very clean.

Cons:

The exterior appearance gave me reason to pause. However, I believe the location and appearance are unrepresentative of the hotel.

2026-09-06 • via Nuitee
M
Marie • family_with_children • us
9
Pros:

Very clean and friendly staff

Cons:

Could use an update

2026-08-24 • via Nuitee
L
Linda • family_with_children • us
9
Enjoyable and would definitely stay again.
Pros:

Breakfast was very good. Would love to have had pancakes for for my grandchild (her favorite). Great location for shopping and restaurants.

Cons:

Pillows could be better.

2026-08-06 • via Nuitee
H
Howard • couple • us
9
Pros:

Good service

2026-08-03 • via Nuitee
C
Christophe • solo_traveller • fr
8
2026-07-20 • via Nuitee
T
Tura • solo_traveller • us
6
2026-07-13 • via Nuitee
R
Roger • couple • us
7
was just ok would not stay there again
2026-07-11 • via Nuitee
P
Peter • solo_traveller • us
8
Good, nice staff
Cons:

Room a little dated.

2026-07-01 • via Nuitee
E
Eric • couple • us
8
Pros:

Location, cleanliness, single floor.

Cons:

Pet fee excessive, no continental breakfast and they did not inform me of meal plan option

2026-06-27 • via Nuitee
X
Xi • couple • us
8
Not bad place to stay
Pros:

Location and price

Cons:

No free coffee offered

2026-06-22 • via Nuitee
J
Janine • solo_traveller • us
8
Comfortable room, convenient location
Pros:

For me, the location was excellent, less than 10min and 2 turns from the home of those I was visiting. I didn't have breakfast, but liked that I had the option. Also liked the very convenient little market.

Cons:

It seemed there was no A/C in the elevator, and it was a very hot weekend. I was a little bummed there was a fridge but no microwave in my room, but perhaps there was one in the market space I didn't see? Other than that, no complaints at all.

2026-06-09 • via Nuitee
C
CM • couple • us
10
2026-06-08 • via Nuitee
J
Juan Pablo • couple • co
10
Buen hotel con buen desayuno
Pros:

Muy buen desayuno. Buena ubicación para lo que necesitábamos. Personal amable y nos ayudaron con nuestras necesidades.

2026-05-23 • via Nuitee
Z
Zachary • couple • us
10
2026-05-21 • via Nuitee
D
Dale • couple • us
9
2026-05-12 • via Nuitee
K
karen • couple • us
10
2026-05-04 • via Nuitee
K
Kirby • couple • us
4
I expected a more comfortable stay for the price of one night.
Pros:

Location was convenient and staff were helpful

Cons:

The room did not have a microwave. The bed was SO uncomfortable, I woke not feeling rested because I tossed and turned. The volume from the hallway was disruptive because of the outside door banging shut and dogs barking in the hallway.

2026-05-04 • via Nuitee