Fairfield Inn and Suites by Marriott Rochester West/Greece

Hotels
•
Fairfield Inn
9 (507 reviews)
400 Paddy Creek Circle , Rochester , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Good breakfast
Clean facilities
Comfortable rooms
Cons:
Long check-in times
Inconsistent room cleanliness
Amenities not working

Categories

Cleanliness
8
Some complaints about room cleanliness and maintenance, with specific issues noted.
Service
9.5
Overall positive remarks about staff friendliness and smooth check-in.
Location
9.5
Convenient location with access to nearby attractions.
Room Quality
8.5
Rooms are generally spacious but have some cleanliness issues.
Amenities
8.5
Several amenities available, but some were noted as out of order.
Value for Money
9
Pricing was seen as reasonable, though some guests disputed value based on conditions.
Food and Beverage
10
High praise for breakfast options and quality.
Overall Experience
9
Generally positive experience with some highlighted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:01

Property Description

Convenient Location

Located in Rochester, New York, Fairfield Inn and Suites by Marriott Rochester West/Greece offers a prime spot near The Mall at Greece Ridge and Greater Rochester International Airport.

Comfortable Accommodations

Each room features a microwave, refrigerator, and private bathroom with a hairdryer. Select suites even come with a sofa bed for added comfort.

Great Amenities

Enjoy free Wi-Fi access, a complimentary hot breakfast with a variety of options, on-site fitness center, 24-hour front desk, meeting facilities, and free parking during your stay.

Book your stay at Fairfield Inn and Suites by Marriott Rochester West/Greece for a convenient and comfortable experience in Rochester!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 507 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 10
Overall Experience: 9
K
Kahdijah • family_with_children • us
10
2026-02-09 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-01-29 • via Nuitee
D
Demetrios • solo_traveller • us
10
It was a great stay for someone on a working vacation like me.
Pros:

I especially liked the staff. One of the key questions you learn to ask as an experienced travelers is, "Do you like working here?" There's almost no way to lie effectively if you don't. The people who work here like this place, like their jobs, like fulfilling their role. That is not an easy thing to coordinate as a hospitality manager.

Cons:

The only nitpicking point I could possibly make is about the breakfast, I wish that they had had regular shredded wheat cereal. Instead, they had frosted shredded wheat cereal. Did I ever ask for regular shredded wheat ceareal? Of course not. Do you see what I mean about nitpicking?

2026-01-23 • via Nuitee
L
Lori • solo_traveller • us
4
Good but could be great with a few small changes
Pros:

The staff was very pleasant and the hotel and my room was clean. I appreciated the cleaning staff every time I came in to my clean room. The mattress was comfortable to sleep on.

Cons:

The shower pressure was awful. 2 or 3 out of ten. The blankets were too thin and the pillows looked okay but after laying on them they flatten way too much for comfort. The breakfast needs improvement in hot selections for the price. The pool is way to small.

2026-01-19 • via Nuitee
K
Kristine • family_with_children • us
6
Pros:

The location was nice and the staff was friendly.

Cons:

Our room was freezing the entire time no matter what temperature we put the thermostat on. When we first got to the room, the TV and phone didn't work (which was a discovered when we tried to call the front desk about the tv). The mini fridge barely kept our drinks cold. Our main reason for the stay was a winter getaway with a pool for our daughter. The pool was over chlorinated and cloudy which was not appealing for use. We overpaid for a sub par experience and will likely not stay here again.

2026-01-19 • via Nuitee
G
Georgina • family_with_children • us
9
2026-01-19 • via Nuitee
D
Deborah • couple • us
9
We were very happy with the cleanliness of the hotel and the free breakfast.
Pros:

It was very clean and comfortable. Beds were very comfortable. Pillows were too soft but brought my own. Room was comfortable with microwave, small fridge and coffee maker. The breakfast was very good and offered many options. Many restaurants to choose from close by. Easy onto 390 to go to Strong Memorial which was 15 minutes away. Half hour to Lake Ontario.

Cons:

Need another hand rail on shower wall. Pool area was slick. The bottom of the hot tub was hilly, is the only word I can describe it. Very unsafe. I did not expect it and fell against the stairs and cut my shin.

2026-01-19 • via Nuitee
J
Julie • family_with_children • us
9
2026-01-19 • via Nuitee
P
Portia • family_with_children • us
10
2026-01-17 • via Nuitee
H
Hanna • couple • us
10
2026-01-15 • via Nuitee
C
Christian • couple • us
10
2026-01-12 • via Nuitee
H
Hanna • solo_traveller • us
10
2026-01-08 • via Nuitee
J
Jennifer • family_with_children • us
4
Cons:

i didnf like that the front clerk took a ver long time to check us in like it took like 30 mins for us to finally get our keys

2026-01-07 • via Nuitee
K
Kara • family_with_children • us
6
It was a fine place to stay but it just wished the room was a little cleaner.
Pros:

The staff were pleasant and welcoming, breakfast was great, the lobby was good, the room was quiet and easy to get to. The room was large and had plenty of space for our family. The bathroom was very clean.

Cons:

The room just wasn't as clean as I had hoped. The curtains were ripped, there were stains on the pull out couch and I found some hair in the blankets that were for the pull out. The blanket for the pull out couch had a smell to it.

2026-01-05 • via Nuitee
T
Teresa • family_with_children • us
1
Pros:

It did not have the services that the website said it provided made reservation.Got there to check-in and at check and was told there wasn't a hot tub.It has been a hassle switching to a different hotel and still getting charged to cancelation fee.Even though I was told that I wouldn't

Cons:

The hotel did not offer services. The website said it provided

2026-01-05 • via Nuitee
J
Jennifer • couple • us
5
Cons:

i didnt like that they took a very long time to check us in

2026-01-04 • via Nuitee
K
Kaiya • couple • us
10
2026-01-03 • via Nuitee
C
Carlene • family_with_children • us
10
Pros:

The staff was friendly. Check-in and check-out were smooth and easy.

2025-12-23 • via Nuitee
S
Susan • couple • us
10
2025-12-17 • via Nuitee
A
Armin • extended_group • ch
8
2025-12-08 • via Nuitee