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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Shared lounge/TV area
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Minimarket on site
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Allergy-free room
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Snack bar
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Outdoor furniture
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Picnic area
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located in Rochester, New York, Fairfield Inn and Suites by Marriott Rochester West/Greece offers a prime spot near The Mall at Greece Ridge and Greater Rochester International Airport.
Comfortable Accommodations
Each room features a microwave, refrigerator, and private bathroom with a hairdryer. Select suites even come with a sofa bed for added comfort.
Great Amenities
Enjoy free Wi-Fi access, a complimentary hot breakfast with a variety of options, on-site fitness center, 24-hour front desk, meeting facilities, and free parking during your stay.
Book your stay at Fairfield Inn and Suites by Marriott Rochester West/Greece for a convenient and comfortable experience in Rochester!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
We stayed with our family for one night, and overall, it was a pleasant experience. The room was clean, and the hotel has great potential for a longer stay. Breakfast exceeded our expectations, offering a wide variety of options. Additionally, there was a full-time coffee bar and cookies available in the lobby at all times. Parking was free, although the lot was a bit challenging to navigate. Conveniently, the hotel is located right next to two family-friendly restaurants: Applebee's and Olive Garden.
The first staff member we encountered during check-in was very pleasant. We had three children in our room, which had two queen beds, so we asked if a rollaway bed was available. He looked for one but unfortunately, none were available. He was very professional and nice throughout our interaction. We also requested extra pillows, and he told us to let him know when we returned from our event, and he would bring them to our room.
When we returned late, around 11 PM, I called the front desk to request extra pillows. The lady who answered sounded annoyed and insisted that I needed to come to the front desk to collect them. Although we were already in our pajamas, I went down anyway. When I arrived, she rudely asked, “How many people are in your room, anyway?” I was taken aback by her tone, especially since we had listed everyone staying in our room when we booked, and a previous staff member had been very pleasant. Her attitude was unexpected, and she treated my request for pillows as if it were a significant inconvenience to her.
Additionally, the pool was closed for maintenance the next day, which was disappointing. We had specifically checked that the hotel had a pool and that it was open before selecting our room. Overall, our visit was brief, so it was fine despite these issues.
Room were comfortable and spacious
Bed is very comfortable
the hotel was full , Monday morning They ran out of breakfast food ( eggs / sausages etc around 8:40 am . We did notify the reception and the person responsible for breakfast . But The lady responsible for breakfast was quite rude ,she waited till 8:50 to address the guests she said “ we stop making new food at 8:45 . We made enough already!!
Not sure enough based on what ? They had so many guests that day . It was fully booked .
So many guest were trying to get something to eat
At exactly 9 am She was even went to remove all left items such as bread muffins from buffet and locked the yogurt fridge . Was actually rude to some guests in front of me.
The receptionist was rude.
El desayuno excelente
Breakfast was very good. Different each day. A lot of hot food choices.
Staff was very friendly
Stayed one night and me and my partner both are covered in bed bug bites. Would have rather stayed in my car than have been exposed to this
Very nice peapole and of course place was so nice!!!
Location is nice and quite tucked away
Breakfast was very good.
The swimming pool was to cold for my liking.
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